Serra Center

Name

Serra Center

Legal name

Serra Residential Center, Inc

Website

https://serracenter.org

Company type

Private

Founded year

1975

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Developmental Disability Services

NAICS

Residential Intellectual and Developmental Disability Facilities (62321), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGACAG)

Keywords

• Developmental disability care
• Residential care services
• Supported living services
• Independent living skills
• Behavioral health counseling

Headquarters

HQ city

Union City

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others, Marketing or Sales

Revenue model

1. Government Funding: State of California funding through Regional Center contracts for developmental disability services. Services are funded through combination of federal, state, county and local government.
2. Private Donations: Donations from individuals, businesses, churches, and foundations supporting the 6% funding gap not covered by government sources.
3. Grants: Foundation and government grants including $50,000 from Fremont Bank Foundation for residential home renovations and grant from Supervisor David Haubert for program enhancement.
4. Private Pay: Services also provided on a private pay basis for individuals not clients of Regional Center.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Serra Center is a nonprofit organization that delivers residential care, independent living support, supported living, and counseling services to adults with developmental disabilities across the East Bay. Its core programs include 24-hour skilled nursing in Intermediate Care Facilities (ICF/DD-H), living-skills training in clients' homes (ILS), and 24-hour daily support for individuals living in their own homes (SLS). Services are funded primarily through California Regional Center contracts with the remaining gap covered by donations and grants.

Product overview

Serra Center is a nonprofit organization (not a technology product company) that provides a coordinated suite of care and support services for individuals with developmental disabilities. The organization operates four core service programs: Residential Care Homes (ICF/DD-H facilities providing 24-hour care with skilled nursing), Independent Living Services (up to 40 hours/month of living-skills training), Supported Living Services (24-hour daily support for individuals in their own homes), and Counseling Services (behavioral health services for individuals and families). These services work together to help clients achieve greater independence and community integration. Additional programs include an Art Workshop and community events such as the Walk This Way Awareness Walk and Heart & Soul Art Reception.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Care Homes Intermediate Care Facilities for the Developmentally Disabled-Habilitative (ICF/DD-H) providing 24-hour care and supervision to individuals who need recurring but intermittent skilled nursing services. Licensed by the California Department of Health Services.
• Independent Living Services (ILS) Provides up to 40 hours per month of living-skills training and support, focusing on individuals leading self-managed lives in the least restrictive environment. Services include household maintenance, personal safety, money management, nutrition/cooking, and employment support.
• Supported Living Services (SLS) Offers 24-hour daily support for individuals to live in the home and community of their choice. Includes intensive support with adaptive equipment, personal attendant care, and services designed to foster nurturing relationships and promote full community immersion.
• Counseling Services Provides counseling and behavioral health services to individuals with developmental disabilities and their families. Services include therapy for individuals, families, parenting support, couples, and groups, focusing on personal goals, positive decision-making, social skills, and independence.

Quantifiable outcome

• 80+ individuals served across three programs
• +4 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core, major and minor.

• Regional Center of the East BaycoreStrategic or Co-development Partner · 1 January 1983Vendorized with the Regional Center of the East Bay in 1983 to provide community-based Independent Living Services. Partnership expanded in 1992 to include Supported Living Services. Regional Center coordinates services for individuals with developmental disabilities across Alameda and Contra Costa counties.
• National Benevolent AssociationcoreStrategic or Co-development Partner · 1 January 1975Founded in 1975 as a service unit of the National Benevolent Association, the health and human services arm of the Christian Church (Disciples of Christ). The organization was designed as a model peer living center for integrating adults with developmental disabilities into the community.
• Olive Hyde Art GuildmajorStrategic or Co-development PartnerCo-sponsor of Serra Center's 14-year-old art instruction program for developmentally disabled individuals. The program enables clients to create and showcase artwork at events like the Heart & Soul Art Reception.
• City of FremontmajorStrategic or Co-development PartnerCo-sponsor of the art instruction program alongside Olive Hyde Art Guild. City partnership enables art programming for developmentally disabled individuals.
• AT&T Pioneer Volunteer GroupminorGTM or Marketing PartnerVolunteer group that has participated in Serra Center events including the annual picnic, demonstrating corporate volunteer support.
• Open Heart KitchenminorGTM or Marketing PartnerCommunity partner for volunteer activities. Staff and volunteers have participated in events at Open Heart Kitchen.

Scale indicators9 records

Recent moves2 records

Expansion highlights4 records

Direct peers

• AbilityPath: California-based nonprofit providing residential, adult day, and supported living services for individuals with developmental disabilities. Directly comparable multi-program DD services nonprofit operating under California's Regional Center framework.
• Catalight: Oakland-based nonprofit providing services for individuals with developmental disabilities and their families, including behavioral health and supported living. Directly comparable in East Bay geography, DD population served, and California Regional Center vendor model.
• Easterseals Bay Area: Bay Area affiliate providing disability services including supported living, behavioral health, and employment support for people with developmental disabilities. Comparable in mission, service mix, and Bay Area geography.
• UCP of the Golden Gate: Bay Area nonprofit serving individuals with cerebral palsy and other developmental disabilities through residential, supported living, and community integration programs. Comparable in DD focus, residential service offerings, and Northern California operating region.
• The Arc of California: California state chapter providing advocacy and direct services for people with intellectual and developmental disabilities including residential and supported living programs. Comparable in DD population served and California Regional Center vendor relationships.

Broad incumbents

• Easterseals: National nonprofit federation providing disability services across the country, including developmental disability programs. Mission-aligned but operates at national scale with broader service portfolio beyond Serra Center's specialized DD focus.
• The Arc of the United States: National organization providing advocacy and services for people with intellectual and developmental disabilities through state and local chapters. Mission-aligned at the federal advocacy level but does not directly compete in local East Bay service delivery.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Serra_Center
• Facebookfacebook.com/serraresidentialcenter
• LinkedInlinkedin.com/company/serra-center

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Serra Center