City of Fremont

What City of Fremont does

The City of Fremont is a charter municipal government incorporated in 1956, serving approximately 230,646 residents in Alameda County, California, in the San Francisco Bay Area. Positioned as the "hardware side" of Silicon Valley, it hosts over 1,700 tech companies and 900+ advanced manufacturing firms that account for roughly one in every four local jobs. The city delivers traditional municipal services—public safety (Fire and Police Departments), infrastructure maintenance, parks and recreation, housing, environmental services, human services, animal services, and economic development—through an organizational structure spanning more than 25 departments and divisions, including the Tri-City Animal Shelter operated jointly with Union City and Newark.

The city operates a digital service delivery platform centered on the Fremont App (iOS/Android, powered by CitySourced), which routes resident service requests to appropriate departments and integrates with public-facing data dashboards covering Homeless Response, Climate Action, Fremont App metrics, and Fire Department operations. Supporting technology includes GIS systems for spatial data management, a citywide Public WiFi initiative, a Drone-as-First-Responder (DFR) program under the broader Smart City Initiative, and an eSubscribe email/SMS notification service. Communication channels extend across multiple email newsletters (The Fremont Connection, City News, Development Digest, Fremont Economy Monthly), social media (Facebook, X, Instagram, YouTube, LinkedIn, Nextdoor), the City Calendar, and Council Meetings with virtual public comment.

Revenue is derived primarily from property taxes and business taxes, supplemented by transaction-based fees for planning/building permits, parks and recreation programs, waste collection services (delivered through a partnership with Republic Services), and municipal fines—including $1,000-per-incident illegal dumping penalties under Fremont Municipal Code 8.40.400. Operational partnerships include Washington Hospital for the Mobile Evaluation Team (mental health crisis response), Republic Services for waste collection, and inter-agency coordination with CalTrans, Union Pacific Railroad, Bear Electric, and Alameda County Flood Control for jurisdiction-specific issues. The city is led by City Manager Karena Shackelford and governed by an elected City Council, with Mayor Salwan delivering the 2026 State of the City Address.

Name

City of Fremont

Legal name

City of Fremont

Website

https://fremont.gov

Company type

Private

Founded year

1956

Operating status

Operating

Headcount range

501–1,000 employees

Short description

The City of Fremont is a charter municipal government serving approximately 230,646 residents in Alameda County, California, delivering public safety, infrastructure, parks, housing, environmental, and human services through 25+ departments and a digital platform anchored by the Fremont App.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Water, Sewage and Other Systems (2213), Other Urban Transit Systems (485119), Administration of Environmental Quality Programs (9241)

SIC

Refuse Systems (4953), Water Supply (4941), Transportation Services (4700)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Parks, Recreation & Cultural Services (BPAIACAI), Local Transportation, Parking & Mobility Administration (BPAIACAM)

Keywords

• Municipal government services
• Public safety services
• Parks and recreation
• Waste management services
• Building permits

Headquarters

HQ city

Fremont

HQ country

United States

HQ region

North America

Offices13 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Property Taxes: Primary municipal revenue source from residential and commercial property taxation
2. Business Taxes: Taxes collected from businesses operating within city limits through business tax accounts and renewals
3. Planning and Building Permits: Fees collected for development permits, building permits, planning applications, and inspection services
4. Waste Collection Services: Garbage and recycling collection services contracted through Republic Services; residents with individual service eligible for two free bulky item pickups annually
5. Parks and Recreation Fees: Fees for camps, classes, sports programs, facility rentals, Tiny Tots Preschool, swim lessons, and After School Academy
6. Fines and Enforcement: Municipal code violation fines including $1,000 per incident for illegal dumping under Fremont Municipal Code 8.40.400

Pricing tiers

Distribution channels6 records

Marketing channels16 records

Core offering

The City of Fremont is a municipal government that provides public services to its 230,646 residents, businesses, and visitors. Core offerings include public safety (police, fire, paramedic), parks and recreation, planning and building permits, environmental services (waste collection, recycling, stormwater), housing and homeless response, animal services, human services (seniors, youth, families), and economic development. Digital service delivery is provided through the Fremont App, CitySourced web portal, public data dashboards, and the Smart City Initiative (including public WiFi and Drone as First Responder).

Product overview

The City of Fremont operates a portfolio of digital services and platforms for resident engagement and municipal operations. The primary offering is the Fremont App (mobile application and web portal) which serves as the central platform for service requests and issue reporting. Supporting services include eSubscribe (email/SMS notifications), the Fremont Connection weekly newsletter, City Calendar for events, and data dashboards for transparency. The Smart City Initiative encompasses various technology programs including Drone as First Responders and public WiFi infrastructure. These services are delivered primarily through the CitySourced platform for issue management, with multiple departments providing specialized services through their respective web pages.

Differentiator

Problem solved

Functional benefit

Products and services

• Fremont App Mobile application available on iOS and Android that allows Fremont residents to report issues (illegal dumping, graffiti, homeless encampments, street/sidewalk problems, trees, garbage/recycling, weeds, etc.), check request status, and access city services. The app routes service requests directly to the correct City department.
• eSubscribe Email and SMS subscription service that delivers City of Fremont news, City Council and Board/Commission agendas, Fremont programs and initiatives, community engagement opportunities, and events directly to residents.
• Fremont Connection Newsletter Weekly email newsletter providing updates on Fremont happenings including upcoming events, public safety information, job openings, City Council news, and community engagement opportunities.
• City Calendar Online calendar system listing City Council meetings, advisory commission meetings, community events, recreation events, and other city-sponsored activities available for public viewing and subscription.
• Service Request Portal Web-based portal (Fremont App on web) for submitting and tracking service requests for issues such as city parks, streets/sidewalks, illegal dumping, trees, graffiti, garbage/recycling, weeds, homeless encampments, and neighborhood concerns.
• Public WiFi Public WiFi services offered at City facilities and locations as part of the Smart City program to provide residents and visitors with internet access.
• Waste Collection Services Garbage and recycling collection services contracted through Republic Services for Fremont residents, with eligibility for two free bulky item pickups per year for residents with individual service.
• Planning and Building Permits Fees collected for development permits, building permits, planning applications, and inspection services through the Permit Center (Development Services Center) at 39550 Liberty St.
• Parks and Recreation Programs Fee-based programs including camps, classes, sports programs, facility rentals, Tiny Tots Preschool, swim lessons, and After School Academy, delivered through community centers and parks.
• Business Tax Services Business tax accounts and renewals for businesses operating within Fremont city limits, managed through the Revenue division of the Finance Department.
• Tri-City Animal Services Animal shelter and licensing services operated jointly with Union City and Newark through the Tri-City Animal Shelter, including pet licensing and animal-related field services.
• Smart City Initiative Comprehensive smart city program encompassing Drone as First Responder (DFR), data dashboards, electric vehicle infrastructure, public WiFi, and other digital services to improve city operations and resident services.

Quantifiable outcome

• 24% CO2 emissions reduction from 2005 to 2018
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Republic ServicescoreOthersWaste collection and recycling services provider for Fremont residents. Handles garbage collection, bulky item pickups, and bin/cart services. Residents with individual service eligible for two free bulky item pickups per year through Republic Services. The company also provides lock services for business dumpsters and self-haul options at Fremont Recycling and Transfer Station.
• Clear Channel OutdoorminorOthersMaintains public trash cans at bus stop shelters throughout Fremont. Bus stop shelter trash cans are serviced by Clear Channel Outdoor. Issues with these cans can be reported to 1-888-237-4351.
• Bear ElectricminorOthersHandles street light outage reports and repairs. Street light issues are directed to Bear Electric through their website form.
• CalTransminorOthersState agency responsible for freeway maintenance. Handles illegal dumping reports on freeways and off-ramps through their CSR reporting system.
• Union Pacific RailroadminorOthersRailroad company responsible for railroad areas. Handles illegal dumping reports on railroad property through their hotline 1-888-877-7267.
• Alameda County Flood ControlminorOthersCounty agency handling creek maintenance. Receives reports of illegal dumping in creeks through their online portal or by phone at 510-670-5500.
• Washington HospitalcoreOthersHealthcare partner for the Mobile Evaluation Team (MET) that responds to mental health crisis calls. MET includes Fremont Police, a crisis intervention specialist, and a social worker from Washington Hospital working together to provide crisis response services.
• City of Union CitycoreStrategic or Co-development PartnerJoint partner in the Tri-City Animal Shelter which serves Fremont, Union City, and Newark. Each city has its own Animal Services Officers who respond to animal-related concerns in their respective jurisdictions.
• City of NewarkcoreStrategic or Co-development PartnerJoint partner in the Tri-City Animal Shelter which serves Fremont, Union City, and Newark. Each city has its own Animal Services Officers who respond to animal-related concerns in their respective jurisdictions.

Scale indicators6 records

Recent moves3 records

Expansion highlights6 records

Direct peers

• City of San Jose: Largest city in Silicon Valley; comparable charter-city structure with full municipal service delivery including its own smart-city digital strategy, permitting, environmental services, and parks portfolio — directly relevant as a peer for service-scope benchmarking.
• City of Oakland: Adjacent Alameda County charter city facing similar housing affordability and homelessness challenges; operates an analogous service portfolio (public safety, environmental services, parks, permitting) with a comparable council-manager governance model.
• City of Sacramento: California charter city of similar population scale (~525k) with parallel service lines — public safety, utilities, parks, permitting, and a digital engagement program (SacCity 311) closely mirroring Fremont's Fremont App approach.
• City of Long Beach: California charter city of comparable size (~460k) operating similar municipal services including its own digital engagement platform, environmental services, and parks portfolio; useful peer for benchmarking operating cost per resident.
• City of Sunnyvale: Silicon Valley charter city with overlapping tech/manufacturing employer base, similar governance structure, and comparable parks and digital service offerings — a tight demographic and economic peer.
• City of Santa Clara: Adjacent Silicon Valley charter city with similar tech/manufacturing tax base, comparable parks and recreation footprint, and parallel utility and environmental services — directly comparable in scope and demographic profile.
• City of Hayward: Alameda County charter city of similar mid-size scale with parallel municipal service lines, comparable housing and homelessness dynamics, and a directly comparable CitySourced-style digital engagement platform.
• City of Irvine: Master-planned California charter city of comparable population, strong tech/manufacturing employment base, and robust parks and community-services portfolio — well-suited peer for benchmarking service quality and operating efficiency.
• City of Santa Ana: California charter city of similar mid-size scale with parallel municipal services (parks, public safety, permitting, environmental services) and a comparable council-manager governance structure.
• City of Berkeley: Alameda County charter city operating comparable municipal services with parallel housing, environmental sustainability, and digital engagement programs — relevant peer especially for climate-action and homelessness benchmarking.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/fremont_ca
• YouTubeyoutube.com/CityofFremont
• Facebookfacebook.com/cityoffremont
• LinkedInlinkedin.com/company/cityoffremont
• Instagraminstagram.com/Fremont_CA

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries28 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Fremont