Centercom

What Centercom does

Centercom AB is a Swedish privately-held digital development professional services firm founded in 1998 and headquartered in Norrköping, with a secondary office in Stockholm. The company provides custom digital solutions spanning the full lifecycle: UX/UI design, system development, web development, system architecture, system integration, and ongoing managed services (Förvaltning, drift & support). It engages clients through two models—either as a proactive full-service partner assuming end-to-end responsibility for digital projects, or by providing individual senior expert resources to augment client teams. Centercom serves enterprise and mid-market clients across multiple industries including energy, healthcare, technology, consumer goods, and childcare, with named customers such as VB Energi, Telge Energi, Elekta, Neonode, Twinings, Fonus, and Dibber.

Centercom's technology stack is anchored in the Microsoft ecosystem—specifically .NET, .NET Core, SQL Server, and Azure for backend—paired with modern JavaScript frameworks (React, Vue, Angular) for frontend work. CMS expertise includes Optimizely/Episerver, Contentful, and WordPress, while integration work extends to BankID for digital identity and SSO solutions. The firm's deepest domain specialization is in the Swedish energy and electrical grid sector, where it has 25+ years of cumulative experience including building some of Sweden's first customer self-service portals (Mina sidor) for utility customers. Beyond core development, Centercom co-developed Digital Maskning with partner TeamNordiq—a redaction solution for sensitive personal data in documents, in production use by multiple Swedish government agencies—and offers a strategic Direction Analysis consulting service for energy-sector clients.

Revenue is generated exclusively through custom, quote-based professional services engagements, typically structured as multi-year contracts. The company maintains no external institutional investors and operates as a boutique with senior-only staffing, which constrains scale but supports premium pricing. Its stated geographic reach extends globally from its Swedish base, though the primary market concentration is domestic Sweden with energy/grid clients as the most strategically important vertical.

Name

Centercom

Legal name

Centercom AB

Website

https://centercom.se

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Short description

Centercom AB is a Swedish digital development firm founded in 1998, providing custom UX/UI, system development, integration, and managed services to enterprise clients, with deep specialization in the energy and electrical grid sector.

Ownership category

akta.pro rank

Product category

Custom Digital Development Services

NAICS

Computer Systems Design Services (541512), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)

SIC

Services-Management Consulting Services (8742), Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Customer Experience (CX) & Digital Experience (BPAHAEAC)

akta.pro secondary industries

Integration, API & Middleware Consulting (BPAHAEAJ), Digital Workplace & Collaboration Consulting (BPAHAEAH)

Keywords

• Custom software development
• Digital development services
• System integration services
• UX and UI design
• Energy sector digital solutions

Headquarters

HQ city

Norrköping

HQ country

Sweden

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Professional Services - Full Responsibility: Centercom provides complete solutions for digital services, websites, and systems with overall responsibility. This includes development, integration, management, operation, and support.
2. Expert Resource Provision: Individual expert resources and tailor-made teams provided to customers and partners for specific project needs or to strengthen existing development teams.
3. System Development Services: Custom system solutions that streamline and digitize business or operational processes, delivered through project-based engagements.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

Centercom provides tailored digital development services across the full lifecycle from UX/UI design and system architecture through custom system and web development, system integrations, and ongoing administration, operation, and support. Clients engage Centercom either as a proactive full-service partner taking complete responsibility for digital projects, or as individual senior expert resources to augment client teams, with particular specialization in energy and grid sector digital solutions.

Product overview

Centercom is a Swedish digital development company offering a comprehensive portfolio of services spanning the entire digital development lifecycle. The core offerings include UX/UI-design for user experience and interface design, Systemutveckling (System Development) for custom business process solutions, Webbutveckling (Web Development) for websites and web applications, Systemarkitektur (System Architecture) for strategic technical planning, Systemintegrationer (System Integrations) for connecting disparate systems, and Förvaltning, drift & support (Administration, Operation & Support) for ongoing maintenance. These services are delivered through two engagement models: either as a Proaktiv helhetspartner eller expertresurs (Proactive Partner or Expert Resource) taking overall project responsibility, or as individual expert resources. Specialized offerings include Digital Maskning (Digital Masking) for secure document redaction in partnership with TeamNordiq, and industry-specific Digitala lösningar för energi- och elnätsbolag (Digital Solutions for Energy and Grid Companies) with the associated Riktningsanalys service for strategic planning in the energy sector.

Differentiator

Problem solved

Functional benefit

Brands

• Digital Maskning: A digital masking solution developed in partnership with TeamNordiq, enabling sensitive personal data to be securely and quickly removed from documents before public release.

Products and services

• UX/UI Design User-centered design service creating user experiences and interfaces focused on functionality and brand, including customer journeys, wireframes, clickable prototypes, and detailed UI implementations for enterprise and energy-sector clients.
• Systemutveckling (System Development) Custom system development solutions that streamline and digitize business processes, with expertise in Microsoft environments (.NET, .NET Core, SQL Server, Azure) and frontend frameworks (React, Vue, Angular), delivered through project-based engagements.
• Webbutveckling (Web Development) Development of websites, web applications, and digital services including public websites, customer portals (Mina sidor), and integrations with internal/external systems using CMS platforms such as Optimizely/Episerver, Contentful, and WordPress.
• Systemarkitektur (System Architecture) Strategic system architecture services covering functionality, security, performance/scalability/availability, system integrations, cost analysis, maintenance/monitoring, and future development planning.
• Systemintegrationer (System Integrations) Integration services connecting websites, digital services, and related systems including digital signing (BankID), payment systems, and Single Sign-On solutions, including integration of modern and legacy market systems across metering, customer management, and billing.
• Förvaltning, drift & support (Administration, Operation & Support) Comprehensive management, operation, and support services for delivered solutions, including proactive maintenance, security updates, uptime monitoring, and qualified technical support focused on high availability and personal qualified service.
• Proaktiv helhetspartner eller expertresurs (Proactive Partner or Expert Resource) Flexible engagement model offering either overall project responsibility as a proactive partner or individual expert resources (UX/UI specialists, system architects, developers, project managers) to complement existing client teams.
• Digital Maskning (Digital Masking) Digital masking/redaction solution co-developed with TeamNordiq that securely and efficiently removes sensitive personal information from documents for public disclosure requests and bidding processes, available at www.digitalmaskning.se.
• Digitala lösningar för energi- och elnätsbolag (Digital Solutions for Energy and Grid Companies) Industry-specific digital solutions for energy and electricity grid companies, including customer portals (Mina sidor), integration with market systems (meter data, customer systems, billing, external data sources), and regulatory compliance support delivered with over 25 years of domain experience.
• Riktningsanalys för digital kundupplevelse och system (Direction Analysis for Digital Customer Experience and Systems) Strategic analysis service for energy and grid companies providing decision-making documentation including current state assessment, risk/effect areas, 3-5 prioritized initiatives, roadmap, and management documentation for digital customer experience and system investments.

Quantifiable outcome

• Built some of Sweden's first Mina sidor (My Pages) solutions for electricity company customers

Named customers9 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature3 records

Partnerships

One partnership is on record.

• TeamNordiqcoreTechnology or IntegrationCentercom and TeamNordiq developed a joint digital masking solution for securely removing sensitive personal information from documents. The solution is fast, flexible, and secure, used in production by several government agencies in Sweden. Available at www.digitalmaskning.se.

Scale indicators2 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• HiQ: Swedish tech consultancy with similar mix of custom software, system development, and energy/industrial sector clients; now part of Knowit but historically a direct comparable to Centercom in size and scope.
• Avega Group: Stockholm-based IT consultancy delivering system development, integrations, and digital services with a focus on senior consultants — closely comparable to Centercom in size, location, and service mix.
• Netlight: Nordic management and IT consultancy headquartered in Stockholm with a senior-consultant-only model, very similar in talent philosophy, multi-vertical digital consulting, and enterprise client mix to Centercom.
• Softhouse: Swedish digital development firm with comparable full-lifecycle services (UX/UI, system development, integrations) and a senior-consultant focus, headquartered in Karlskrona with offices across Sweden.

Broad incumbents

• Knowit: Large Nordic digital and tech consultancy with deep Swedish presence offering custom software, system development, and digital transformation — directly overlapping Centercom's core services at greater scale and across more verticals.
• Sogeti Sweden: Swedish arm of global Capgemini subsidiary Sogeti, offering local digital development, testing, and integration services — directly competing with Centercom for Swedish enterprise custom-development work.
• Consid: One of Sweden's largest IT and digital consultancies with a similar enterprise-custom-development offering and broad industry coverage, competing with Centercom for mid-market and enterprise engagements.
• Nexer: Swedish-origin technology consultancy (part of Etteplan) delivering custom software development, integrations, and digital services to enterprise clients, competing with Centercom for similar .NET/Azure and CMS engagements.

Regional players

• Bouvet: Norwegian/Swedish IT consultancy providing custom software development, system integration, and digital services — closely comparable in service mix though operating primarily in Norway and broader Nordics.

Others

• TeamNordiq: Swedish IT partner that co-developed Centercom's Digital Masking product; functions as a strategic technology partner rather than direct competitor, but operates in the same Nordic digital services ecosystem.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/CentercomAB
• LinkedInlinkedin.com/company/centercom-ab
• Instagraminstagram.com/centercom_se

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Centercom