What Developing Health & Independence does

Developing Health & Independence (DHI) is a UK-registered social inclusion charity (Charity No: 1078154; Company No: 3830311) founded in 1999 and headquartered in Bath, England. Operating across five regions in South West England — Bath & North East Somerset, Bristol, Wiltshire, South Gloucestershire, and Somerset — DHI delivers free, confidential services to adults and young people affected by drug and alcohol misuse, homelessness, mental health issues, criminal justice involvement, and unemployment. Its core service portfolio includes adult and young people's drug and alcohol treatment, criminal justice delivery of Mental Health Treatment Requirements (MHTRs), Drug Rehabilitation Requirements (DRRs), and Alcohol Treatment Requirements (ATRs), housing advice and provision through the Reach service and supported housing schemes (Burlington House, Wellbeing House), specialized employment support via Forging Ahead, and families and carers services. A wholly-owned subsidiary, Home Turf Lettings, operates as a social lettings agency managing properties for socially excluded tenants.

DHI's digital ecosystem complements its in-person delivery and includes a Self-Help Portal, the webFAM online self-help tool for families and carers (funded by the National Lottery Community Fund), a personalized Self-Help Tool covering 20+ substance categories, and a structured three-phase Treatment Programme (Preparation for Change, Active Change, Maintaining Change). The organization integrates with the Bath and North East Somerset, Swindon and Wiltshire Integrated Care Record (BSW ICR) for secure health and social care data access. DHI operates with 51-100 employees under the leadership of Chief Executive Rosie Phillips, with no parent company or institutional investment.

DHI's revenue model is a mix of government and NHS-commissioned contracts (covering treatment programmes, MHTRs/DRRs/ATRs, and housing support), grant funding from trusts and foundations including the National Lottery Community Fund and St. John's Foundation, and charitable donations via the LocalGiving platform. All services are provided free of charge to end users. The organization is governed by a Board of Trustees and validated externally by a Ministry of Justice 2024 study showing 78% MHTR completion rates and a UCL 2023 study documenting mental health improvements among probation clients.

Name

Developing Health & Independence

Legal name

Developing Health & Independence

Website

https://dhi-online.org.uk

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

51–100 employees

Short description

Developing Health & Independence (DHI) is a UK-registered social inclusion charity providing free drug and alcohol treatment, housing support, criminal justice services, and employment programs across five regions in South West England.

Ownership category

akta.pro rank

Product category

Social Inclusion Services

NAICS

Individual and Family Services (6241), Residential Mental Health and Substance Abuse Facilities (62322)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO)

akta.pro secondary industry

Substance Use Disorder Prevention & Recovery Services (BPAGACAE)

Keywords

• Drug alcohol treatment
• Housing support services
• Criminal justice services
• Social inclusion charity
• Employment support services

Headquarters

HQ city

Bath

HQ country

United Kingdom

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Government/Public Sector Contracts: Commissioned services from local authorities and NHS for drug and alcohol treatment, criminal justice services (MHTRs, DRRs, ATRs), and housing support services.
2. Charitable Donations and Fundraising: Direct donations, fundraising activities, and community support. Donations accepted through LocalGiving platform.
3. Grant Funding: Funding from trusts and foundations including St. John's Foundation and Lottery Community Fund for specific programmes and organizational support.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

DHI is a social inclusion charity that provides free, confidential drug and alcohol treatment, housing advice and supported housing, employment support, criminal justice treatment programmes (MHTRs, DRRs, ATRs), and dedicated support for families and carers. Services are delivered to adults and young people across South West England through community hubs, digital self-help tools, and statutory partnerships.

Product overview

Developing Health & Independence (DHI) is a social inclusion charity offering a portfolio of interconnected services focused on housing and homelessness, mental health, employment and skills, and drug and alcohol recovery. The core offerings include adult and young people's drug and alcohol treatment services, criminal justice services delivering court-ordered treatment requirements (MHTRs, DRRs, ATRs), housing support through the Reach service and housing provision, employment support through Forging Ahead, and family/carer support services. DHI also provides a digital ecosystem including a Self-Help Portal, webFAM (online tool for families), a Self-Help Tool for personalised guidance, a structured Treatment Programme with three phases (Preparation for Change, Active Change, Maintaining Change), and comprehensive drug and alcohol information resources. The services are delivered across Bath & North East Somerset, Bristol, Wiltshire, South Gloucestershire, and Somerset.

Differentiator

Problem solved

Functional benefit

Brands

• webFAM: A Self-Help Tool for Families & Carers of Drug or Alcohol Users
• Reach
• Forging Ahead
• Connect YP
• Home Turf Lettings
• Burlington House
• Wellbeing House

Quantifiable outcome

• 78% MHTR successful completion rate with significantly reduced reoffending compared to custodial sentences (Ministry of Justice 2024 study)
• +1 more outcomes

Named customers5 records

Segments7 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Avon and Wiltshire Mental Health Partnership (AWP) - Integrated Non-Custodial ServicecoreStrategic or Co-development PartnerDHI partners with AWP's Integrated Non-Custodial Service to deliver Mental Health Treatment Requirements (MHTRs) across Bristol, Bath & North East Somerset, and South Gloucestershire. This collaboration enables delivery of court-ordered mental health interventions as part of community sentences.
• Probation ServicescoreStrategic or Co-development PartnerMulti-agency collaboration between probation services and DHI for delivery of DRRs, ATRs, and MHTRs. Probation refers clients and DHI delivers treatment programmes.
• Courts (Bristol and South West England)coreStrategic or Co-development PartnerDHI delivers Intensive Supervision Courts (ISC) and treatment requirements in collaboration with courts as alternative to short-term custodial sentences.
• AdfamminorStrategic or Co-development PartnerNational charity supporting people affected by someone else's drinking, drug use or gambling. Rob Stebbings from Adfam spoke at DHI's 18th Reach Out event.
• King's College LondonminorStrategic or Co-development PartnerResearch partnership on ketamine use among young people. Kat Petrilli from King's College London participated in panel Q&A at Reach Out event, exploring patterns of use to inform future policy.
• St. John's FoundationminorGTM or Marketing PartnerSupported website design alongside Moresoda. St. John's Foundation also provides grants for clients (e.g., helped Dan with debts).
• YMCAminorOthersTemporary accommodation provider for homeless individuals referred by DHI's Reach service.
• Horizons ChoirminorGTM or Marketing PartnerCommunity choir that performed at Reach Out event. Performance included members of DHI's Families and Carers and Bereavement Through Addiction Groups.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Change Grow Live: Change Grow Live (CGL) is England's largest voluntary sector provider of drug and alcohol treatment and recovery services, delivering community-based interventions, criminal justice pathways, and family support nationally—directly comparable to DHI's substance misuse, criminal justice, and family services portfolio.
• Cranstoun: Cranstoun is a UK charity providing drug and alcohol recovery, housing, domestic abuse, and criminal justice services—directly comparable to DHI's Reach housing service, substance misuse treatment, and criminal justice liaison work.
• Phoenix Futures: Phoenix Futures is a UK charity delivering residential and community-based substance misuse recovery, housing, and rehabilitation services—including supported housing schemes analogous to DHI's Burlington House.
• The Forward Trust: The Forward Trust provides drug and alcohol treatment, criminal justice interventions (including prison and community-based services), and recovery housing—closely mirroring DHI's criminal justice and recovery housing model.
• We Are With You (formerly Addaction): We Are With You is a UK charity specializing in drug and alcohol treatment, young people's services, and family support, with commissioned services across multiple regions—closely comparable to DHI's adult treatment, Connect YP, and FAM services.
• Turning Point: Turning Point is a UK social enterprise providing substance misuse treatment, mental health services, learning disability support, and employment interventions—overlapping directly with DHI's integrated drug/alcohol, mental health, housing, and employment support offering.

Broad incumbents

• Mind: Mind is the UK's leading mental health charity providing information, support, and advocacy across all mental health conditions—comparable to DHI's mental health treatment components and partnership referrals but operating as a broad national incumbent rather than a regional integrated provider.
• St Mungo's: St Mungo's is a major UK homelessness charity providing housing, recovery, and mental health support across multiple regions—overlapping with DHI's Reach housing and supported accommodation services but operating at significantly larger scale and geographic breadth.

Regional players

• Aquarius: Aquarius is a UK charity delivering drug, alcohol, and gambling harm reduction services across the Midlands and parts of England—comparable service model to DHI but operating in a different geographic region without direct overlap.

Others

• Adfam: Adfam is the national UK charity supporting families affected by someone else's drug, alcohol, or gambling use—directly comparable to DHI's Families & Carers (FAM) service and webFAM tool, functioning as an ecosystem partner (Adfam speakers appeared at DHI's Reach Out event).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks4 records

Key highlights6 records

Customer concentration

• Xx.com/dhi_online
• Facebookfacebook.com/DevelopingHealthIndependence
• LinkedInlinkedin.com/company/developing-health-and-independence

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Developing Health & Independence