Anglicare Southern Queensland

What Anglicare Southern Queensland does

Anglicare Southern Queensland is a Queensland-based not-for-profit community services organisation operating as a caring ministry of the Anglican Church Southern Queensland. Founded in 1870 as a women's refuge in Brisbane, it now employs 3,500 staff and 600 volunteers across more than 50 service locations spanning Brisbane, the Gold Coast, Sunshine Coast, Toowoomba, Townsville, Bundaberg, Hervey Bay and regional/remote centres. The organisation serves older Australians, children and young people in care, individuals and families in need, people at risk of or experiencing homelessness, and young people aged 12-25.

Its service platform is organised into seven core verticals: Aged Care (Support at Home, Respite Care, Residential Aged Care, Retirement Villages and allied health sub-services including nursing, personal care, domestic assistance, home modifications, social support, pastoral care and allied health); Foster & Kinship Care (foster, kinship, emergency, short-term, long-term and respite placements with carer support and financial benefits); Counselling (alcohol and drug, family and relationship, domestic and family violence); Family Support (children and parenting programs, family wellbeing); Housing & Homelessness (women's, youth and tenancy support); Youth Support (counselling, youth justice intervention, placement and transition); and Mission & Community Outreach (chaplaincy, Thread Together clothing hub). There is no proprietary technology stack; the offering is human-delivered social care.

Revenue comes primarily from Australian Government aged care programs (My Aged Care, Support at Home, Commonwealth Home Support Programme, Residential Aged Care subsidies) and Queensland Government funding for foster care, kinship care, family support, youth services, and housing programs including QCSS and Home Assist Secure. Secondary revenue streams include means-tested client contributions, fee-for-service private clients, residential aged care accommodation payments, donations, corporate partnerships, workplace giving and community fundraising (notably the Tea for Tomorrow campaign and the Youth Homelessness Accommodation Build). GTM is sales-led direct service delivery, accessed via phone (1300 610 610, 1300 000 828, 1300 114 397), online enquiry forms, the My Aged Care referral pathway, and Department of Child Safety referrals. Regulation is a defining feature: Anglicare is an approved provider under the new Aged Care Act 2024, an accredited foster care agency, and holds an Ausmed Passport Provider workforce credential.

Name

Anglicare Southern Queensland

Legal name

Anglicare Southern Queensland

Website

https://anglicaresq.org.au

Company type

Private

Founded year

1870

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Anglicare Southern Queensland is a 150-year-old not-for-profit social services organisation employing 3,500 staff across 50+ Queensland locations, delivering government-funded aged care, foster and kinship care, counselling, family support, housing and youth services.

Ownership category

akta.pro rank

Headquarters

HQ city

Brisbane

HQ country

Australia

HQ region

Oceania

Offices31 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Government-funded aged care services: Revenue from Australian Government programs including Commonwealth Home Support Programme (CHSP), Support at Home (formerly Home Care Packages), and Residential Aged Care subsidies through My Aged Care system.
2. Queensland Government community services funding: Funding from Queensland Government for foster care, kinship care, family support, youth services, and housing & homelessness programs including Queensland Community Support Scheme (QCSS) and Home Assist Secure.
3. Client contributions and fee-for-service: Means-tested client contributions for aged care services, fee-for-service options for clients without government funding eligibility, and residential aged care accommodation payments.
4. Donations and fundraising: Revenue from donations, community fundraising events (Tea for Tomorrow campaign), corporate partnerships, and youth homelessness project fundraising.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Anglicare Southern Queensland is a not-for-profit social services provider operating as a caring ministry of the Anglican Church Southern Queensland. It delivers Aged Care (Support at Home, Respite Care, Residential Aged Care, Retirement Villages, allied health, nursing, domestic assistance), Foster and Kinship Care, Counselling (alcohol and drug, family and relationship, domestic and family violence), Family Support programs, Housing and Homelessness services, Youth Support including youth justice intervention, and Mission and Community Outreach (chaplaincy, Thread Together clothing hub) across Queensland through 50+ physical locations and in-home delivery.

Product overview

Anglicare Southern Queensland is a not-for-profit social services organization providing a comprehensive suite of community care services across Queensland. The organization operates as a multi-service platform offering seven core service areas: Aged Care (encompassing Support at Home, Respite Care, Residential Aged Care, Retirement Villages, and allied health sub-services), Foster and Kinship Care, Counselling, Family Support, Housing and Homelessness, Youth Support, and Mission and Community Outreach. With over 150 years of operational history and more than 3,500 staff and 600 volunteers, the organization delivers services through a network of locations across Queensland. Services are funded through government programs including My Aged Care, Support at Home funding, Commonwealth Home Support Program, and Queensland Government foster care allowances.

Differentiator

Problem solved

Functional benefit

Products and services

• Aged Care Services Comprehensive aged care service line covering support at home, respite care, residential aged care, retirement villages, and allied health sub-services, providing tailored care for older Australians to maintain independence and quality of life.
• Support at Home Government-funded in-home aged care service (formerly Home Care Packages) helping older Queenslanders receive nursing, allied health, personal care, and domestic assistance while living independently at home.
• Respite Care Short-term care options for older Australians including in-home respite, day respite centres, and residential respite stays, providing essential support for clients and time to rest for their carers.
• Residential Aged Care Permanent residential aged care homes offering 24/7 nurse support, dementia care, and lifestyle programs in a warm, home-like environment across multiple Queensland locations.
• Retirement Villages Independent living communities for people aged over 65, including The Village Taigum, The Village Manly, The Glebe, and Meilene Court retirement communities neighbouring Anglicare residential aged care homes.
• Foster and Kinship Care Out-of-home care service for children who cannot live with their parents, including foster care, kinship care, emergency care, short-term and long-term placements, coordinated with the Queensland Department of Child Safety.
• Foster Care Queensland Foster care program offering long-term, short-term, respite, and emergency placements with dedicated case practitioner support, training, and financial assistance for foster carers in Queensland.
• Kinship Care Care provided by familiar family members or trusted adults for children who cannot live with their parents, helping preserve the child's sense of identity, culture, and connection to loved ones.
• Carer Support Services Support for foster and kinship carers including financial support, training programs, respite care, and the Carer Benefits Program offering cashback rewards and retail discounts.
• Counselling Services Professional confidential counselling offered at no cost or a nominal fee, including alcohol and drug counselling, family and relationship counselling, and domestic and family violence counselling.
• Alcohol and Drug Counselling Counselling programs for individuals affected by substance abuse, addressing underlying mental health issues and facilitating recovery and safety.
• Family and Relationship Counselling Counselling support during significant changes and loss in a family context, helping families navigate challenges and strengthen relationships.
• Domestic and Family Violence Counselling Programs that help facilitate respectful relationships and safety for all family members experiencing domestic or family violence.
• Family Support Services In-home outreach, education, groups, and services helping families better support children and young people through children and parenting programs and family wellbeing programs.
• Children and Parenting Programs Diverse range of programs for children aged 0-18 and their parents or caregivers, supporting healthy family development.
• Family Wellbeing Programs Outreach, intervention, and support programs to create better outcomes for children and their families facing challenges.
• Housing and Homelessness Services Support services and financial assistance to help individuals and families achieve and maintain safe and stable long-term housing.
• Women's Homelessness Services Specialised support services for adult women, including young mothers and pregnant women, who are experiencing or at risk of homelessness.
• Youth Homelessness Services Support services to help young people aged 12-25 find and maintain stable housing, including accommodation and support programs.
• Tenancy Support Services Support services for individuals and families to maintain tenancy during financial hardship and prevent eviction.
• Youth Support Services Comprehensive support for young people including youth counselling, youth justice intervention, and placement and transition support.
• Youth Justice Services Tailored early intervention programs to help break the cycle of offending and support young people in the youth justice system.
• Placement and Transition Support Support for young people transitioning from care to independent adulthood, including life skills development and housing assistance.
• Mission and Community Outreach Community programs providing essential services to help people overcome challenges, build resilience, and experience a sense of belonging.
• Chaplaincy Program Pastoral care offering emotional, spiritual, and social support in hospitals, aged care homes, and correctional centres.
• Thread Together Clothing Hub Provision of brand-new clothing to people experiencing hardship, helping restore dignity and confidence through a welcoming, retail-style experience.

Named customers3 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• The Village (Taigum and Manly)coreStrategic or Co-development PartnerPartnership with The Village retirement communities that neighbour Anglicare Residential Aged Care homes, providing a greater sense of community and support as residents' needs change. Multi-award winning and family owned retirement communities offering independent living for over 65s.
• Department of Child Safety (Queensland Government)coreImplementation/ SI/ Consulting PartnerGovernment agency responsible for child safety in Queensland. Anglicare operates as an approved foster and kinship care service provider, coordinated with the Department for placement matching, case management, and child welfare oversight.
• My Aged Care (Australian Government)coreImplementation/ SI/ Consulting PartnerAustralian Government aged care assessment and referral system. Anglicare is an approved provider accessing government-funded aged care programs including Support at Home, Commonwealth Home Support Programme, and residential aged care subsidies.
• Services AustraliaminorImplementation/ SI/ Consulting PartnerGovernment body managing financial assessments for aged care contributions. Residents complete financial assessment (SA486) with Services Australia to determine accommodation and care cost contributions.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Market position

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@AnglicareSouthernQueensland
• Xx.com/AnglicareSQ

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Anglicare Southern Queensland