Palm Partners

What Palm Partners does

Palm Partners Recovery Center is a for-profit, Joint Commission-accredited alcohol and drug addiction treatment facility located in Delray Beach, Florida, founded in the late 1990s and operating under parent company Phoenix Global Holdings, LLC. The facility delivers a multi-level continuum of care spanning medical detoxification, intensive inpatient, residential treatment, partial hospitalization, intensive outpatient, and aftercare services, supplemented by specialty programs for dual diagnosis, trauma resolution, family involvement, executives, chronic pain recovery, and alumni support. Treatment combines evidence-based modalities (CBT, DBT, EMDR) with 12-step philosophy and holistic services (yoga, acupuncture, hypnotherapy, meditation, nutrition, chiropractic), operationalized through the company's proprietary "three-fold illness" framework targeting mind, body, and spirit.

The company's go-to-market centers on a direct-to-consumer sales motion executed through a 24/7 admissions helpline and insurance verification process, complemented by SEO-optimized educational content and social media presence across major platforms. Television exposure via A&E's Emmy-nominated Intervention series functions as a brand-building credential. Patient acquisition is supported by in-network status with major insurance carriers including Aetna, Blue Cross Blue Shield, and Horizon, with private-pay options also available.

The revenue model is service-based with insurance reimbursement as the dominant payment mechanism; pricing is not publicly disclosed and depends on care level, length of stay, and benefit coverage. The facility draws patients from across the United States seeking residential treatment in Florida, relying on regulatory credentials (Joint Commission, Florida DCF, AHCA licenses) and BBB accreditation as trust signals in a fragmented treatment marketplace.

Name

Palm Partners

Legal name

Palm Partners, LLC

Website

https://palmpartners.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

251–500 employees

Short description

Palm Partners Recovery Center is a Joint Commission-accredited alcohol and drug addiction treatment facility in Delray Beach, Florida, serving individuals from across the United States through a multi-level continuum of care from medical detox through aftercare, combining evidence-based therapies with holistic mind-body-spirit modalities and in-network insurance reimbursement.

Ownership category

akta.pro rank

Product category

Addiction Treatment Services

NAICS

Residential Mental Health and Substance Abuse Facilities (62322), Outpatient Mental Health and Substance Abuse Centers (62142), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Health Services (8000)

akta.pro primary industry

Residential Substance Use Rehabilitation (Inpatient Rehab) (HLAFACAE)

akta.pro secondary industry

Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN)

Keywords

• Addiction treatment services
• Drug alcohol rehabilitation
• Medical detoxification program
• Dual diagnosis treatment
• Residential outpatient rehab

Headquarters

HQ city

Delray Beach

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Addiction Treatment Services: Palm Partners generates revenue through providing addiction treatment services including detoxification, residential treatment, intensive outpatient, and aftercare programs. The primary revenue model is service-based with insurance reimbursement from accepted providers (Aetna, Blue Cross Blue Shield, Horizon) and private pay options.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Palm Partners Recovery Center is a Joint Commission-accredited addiction treatment facility providing a multi-level care system including medical detoxification, intensive inpatient, residential treatment, partial hospitalization, intensive outpatient, and aftercare programs. The center combines evidence-based therapies (CBT, DBT, EMDR, relapse prevention) with holistic and alternative treatments (yoga, acupuncture, hypnotherapy, meditation, chiropractic, nutrition) under a mind-body-spirit philosophy, complemented by specialty programs for dual diagnosis, trauma, families, executives, pain recovery, and alumni.

Product overview

Palm Partners Recovery Center is a comprehensive alcohol and drug rehabilitation center offering a multi-level treatment system with Detoxification Program, Intensive Inpatient, Intensive Outpatient, Residential Treatment, Partial Hospitalization, and Aftercare Program as its core care levels. The center provides specialized programs for Dual Diagnosis, Trauma Resolution, Family Program, Executive Retreat Program, Pain Recovery Program, and Alumni Program. Treatment services include Cognitive Behavioral Therapy, Dialectical Behavioral Therapy, EMDR Therapy, Hypnotherapy, Relapse Prevention Training, Medication Management, and Individual/Group/Family Therapy. The facility operates on a holistic addiction treatment philosophy treating the mind, body, and spirit through meditation, spirituality, yoga, acupuncture, massage, chiropractic services, and nutrition. Located in Delray Beach, Florida, the center has been serving clients for over 20 years.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Detoxification Program Safe, medically supervised detoxification program that manages drug and alcohol withdrawal symptoms through clinical evaluation, stabilization, and medication management. Designed for individuals at the start of their addiction treatment journey who need professional oversight during acute withdrawal.
• Intensive Inpatient Treatment

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature3 records

Partnerships

Five partnerships are on record, tiered core.

• A&E Television NetworkcoreGTM or Marketing PartnerPalm Partners works with A&E's Emmy-nominated series Intervention. The facility in Delray Beach has been featured on the show showcasing client success stories. This partnership provides national television exposure and credibility through association with the acclaimed documentary series on addiction and recovery.
• AetnacoreChannel Partner/ Reseller/ DistributorMajor insurance provider accepted by Palm Partners for addiction treatment coverage. Insurance acceptance is prominently displayed on the website and is part of their marketing to prospective patients.
• Blue Cross Blue ShieldcoreChannel Partner/ Reseller/ DistributorMajor insurance provider accepted by Palm Partners for addiction treatment coverage. Insurance acceptance is prominently displayed on the website.
• HorizoncoreChannel Partner/ Reseller/ DistributorInsurance provider accepted by Palm Partners for addiction treatment coverage. Part of the in-network provider relationships.
• Joint CommissioncoreStrategic or Co-development PartnerPalm Partners is accredited by the Joint Commission of Accreditation of Health Care Organizations. The Joint Commission is the Gold Standard for healthcare quality assurance and management improvements, regularly monitoring and auditing facilities to ensure standards compliance.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Hazelden Betty Ford Foundation: One of the largest and most recognized nonprofit addiction treatment operators in the U.S. Comparable to Palm Partners in delivering residential, outpatient, and aftercare programs; broader geographic footprint and academic affiliation.
• American Addiction Centers: Publicly-traded (formerly) multi-facility addiction treatment operator offering the full ASAM continuum. Comparable service lines and in-network insurance strategy, but at significantly larger scale.
• AAC (American Addiction Centers): Large multi-state addiction treatment provider with the full continuum of care from detox to sober living. Comparable vertical integration, though at substantially greater scale and geographic diversification than Palm Partners.

Direct peers

• Caron Treatment Centers: Nonprofit addiction treatment provider offering residential, detox, and specialty programs (including executive and older-adult tracks) — closely matches Palm Partners' multi-level care continuum and specialty program segmentation.
• Promises Behavioral Health: Residential and outpatient addiction treatment operator with locations in California, Florida, and Texas. Comparable model to Palm Partners with focus on holistic and individualized care plus dual diagnosis programming.
• The Recovery Village: Multi-location addiction and mental health treatment provider offering detox, residential, IOP, PHP, and aftercare. Directly comparable vertically-integrated continuum and digital marketing-led patient acquisition model.
• Cirque Lodge: Private residential addiction treatment facility with a holistic mind-body-spirit treatment philosophy similar to Palm Partners, including experiential and 12-step integration.
• Origins Behavioral HealthCare: Florida-based luxury addiction treatment provider offering residential and outpatient programs with strong focus on dual diagnosis and holistic modalities — direct competitor to Palm Partners in the Florida market.
• Ocean Breeze Recovery: Florida-based residential and outpatient addiction treatment provider with similar multi-level care offerings and in-network insurance relationships, operating in the same South Florida rehab corridor.

Regional players

• Seahorse Behavioral Health: Boca Raton-based addiction and mental health treatment operator in the same South Florida region; comparable service lines and target patient demographics to Palm Partners.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/palmpartners
• YouTubeyoutube.com/user/PalmPartnersRecovery
• Facebookfacebook.com/PalmPartners
• LinkedInlinkedin.com/company/palm-partners-llc
• Instagraminstagram.com/palmpartners

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Palm Partners