Elliott Bay Animal Hospital

What Elliott Bay Animal Hospital does

Elliott Bay Animal Hospital is a full-service small-animal veterinary practice serving dogs and cats in the Seattle metropolitan area from a single facility at 2042 15th Avenue West. Founded in 1945 and AAHA-accredited since 1995, the practice provides preventive care (physical examinations, vaccinations, nutritional counseling), diagnostics (digital radiology, ultrasonography, in-house and external lab testing), therapeutics (laser therapy, a dedicated dental suite, surgery), and weekday urgent-care appointments. Service is delivered by a team of seven associate veterinarians plus licensed veterinary technicians, assistants, and an Operations Manager, totaling roughly 40-45 staff.

The practice's underlying technology stack combines clinical modalities (digital radiography, ultrasound, therapeutic laser, in-house diagnostics, dedicated dental suite) with consumer-facing digital tools including an online pharmacy hosted on VetSource, a PetDesk-powered online appointment request system, and a Pet Portal for medical records that is still under construction. Care is augmented by integrations with third-party financing (CareCredit) and pet-insurance claims processing (Trupanion), alongside a referral network of eight emergency and specialty partners across the Puget Sound region. Elliott Bay holds a Feline Friendly Practice designation with a cat-only waiting area.

Commercially, the hospital operates a fee-for-service model with payment due at the time of service; no subscription, membership, or subscription pricing is offered. Go-to-market is direct-to-consumer via the website, phone, Facebook, Instagram, and word-of-mouth, with the AAHA credential functioning as the primary trust signal. The practice is privately owned by Dr. Debra Nicholson, who purchased it in 2020 and is also the leader of the parent organization Veterinary Roots, which she established to oversee a four-hospital portfolio (Rainier Veterinary Hospital, Elliott Bay Animal Hospital, Bothell Pet Hospital, and Lynnwood Animal Hospital) across the Seattle MSA.

Name

Elliott Bay Animal Hospital

Legal name

Elliott Bay Animal Hospital

Website

https://elliottbayah.com

Company type

Private

Founded year

1945

Operating status

Operating

Headcount range

51–100 employees

Short description

Elliott Bay Animal Hospital is a full-service, AAHA-accredited small-animal veterinary practice serving dogs and cats across the Seattle metropolitan area from a single Seattle clinic, operating since 1945 under private ownership.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (541940)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

General Practice Veterinary Clinics (Wellness & Primary Care) (HLAMAAAA)

Keywords

• Veterinary services
• Small animal care
• Pet healthcare
• Veterinary diagnostics
• Pet surgery

Headquarters

HQ city

Wausau

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Veterinary Professional Services: Fee-for-service veterinary care where payment is required at the time of service. The practice generates revenue through a comprehensive range of small animal veterinary services including wellness exams, vaccinations, diagnostic testing, radiology, ultrasound, surgery, dentistry, laser therapy, nutritional counseling, and urgent care. The practice also offers medications, prescription diets, and over-the-counter products through its online pharmacy, generating additional revenue from product sales.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Elliott Bay Animal Hospital is a full-service small animal veterinary practice providing comprehensive healthcare for dogs and cats, including physical examinations, vaccinations, diagnostic testing, digital radiology, ultrasound, laser therapy, dentistry, surgery, nutritional counseling, urgent care, and microchipping. The practice generates revenue from fee-for-service veterinary care as well as from prescription medications, preventatives, and over-the-counter products sold through its online pharmacy.

Product overview

Elliott Bay Animal Hospital is a full-service veterinary practice offering comprehensive small animal healthcare for dogs and cats. The practice operates as a single, unified veterinary service with multiple clinical departments including preventive care (physical examinations, vaccinations, nutritional counseling), diagnostic services (radiology, ultrasound, diagnostic testing), therapeutic treatments (laser therapy, dentistry, surgery), and urgent care. Additional patient services include an online pharmacy, pet portal for medical records access, and an online appointment request system powered by PetDesk. The practice has been AAHA-accredited since 1995 and serves the Seattle metropolitan area.

Differentiator

Problem solved

Functional benefit

Products and services

• Physical Examinations Comprehensive annual wellness exams for dogs and cats that assess heart, lungs, eyes, ears, nose, throat, skin, coat, and musculoskeletal, gastrointestinal, and urogenital systems, including vaccination recommendations and microchip identification.
• Vaccinations Preventive immunization protocols for dogs (Rabies, Da2PPV, Bordetella, Leptospirosis, CIV) and cats (FVRCP, FeLV) tailored to each pet's risk factors and lifestyle.
• Diagnostic Testing In-house and external laboratory diagnostics for dogs and cats using state-of-the-art testing to quickly identify health conditions and provide accurate diagnoses.
• Radiology Digital X-ray imaging with advanced manipulation capabilities that allow veterinarians to diagnose issues not visible on traditional X-rays and easily share images with specialists.
• Ultrasound Non-invasive diagnostic imaging using ultrasound waves to examine internal organ architecture, location, size, shape, texture, and blood supply.
• Nutritional Counseling Weight management and nutrition guidance to address pet obesity concerns, promoting healthy eating habits and exercise for long, healthy lives.
• Laser Therapy Therapeutic modality using non-thermal photons of light to reduce pain and inflammation, stimulate healing, increase circulation, and provide anti-inflammatory relief for injuries, wounds, fractures, and orthopedic conditions.
• Dentistry Comprehensive dental care including routine and complex procedures performed in a dedicated dental suite, addressing plaque buildup, gingivitis, and preventing bacterial spread to vital organs.
• Surgery Wide variety of pet surgeries using modern techniques and cutting-edge equipment adhering to strict safety and care standards.
• Urgent Care Same-day veterinary appointments for non-life-threatening urgent conditions including limping, minor lacerations, abscesses, vomiting, urinary tract infections, allergic reactions, and diarrhea, available Monday through Friday 8:00 am to 5:00 pm.
• Online Pharmacy Online pharmacy service offering auto-ship options and manufacturer rebates for prescription medications, preventatives, and over-the-counter pet health products.

Quantifiable outcome

• AAHA accredited since 1995 — evaluated on 900+ standards and recertified every three years
• +1 more outcomes

Named customers5 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Rainier Animal FundcoreStrategic or Co-development PartnerRainier Animal Fund is the sister nonprofit of Elliott Bay Animal Hospital. It is supported by the practice and works to ensure access to veterinary care for low-income and underserved pet owner families across the Puget Sound region. Elliott Bay staff volunteer with RAF, and the practice refers clients in financial need to RAF for potential assistance. RAF compiles information on other potential resources for pet owners unable to afford full treatment costs.
• Timberline Veterinary Emergency & SpecialtyminorOthersReferral partner for emergency and specialty care when Elliott Bay Animal Hospital's services are outside their scope or outside operating hours. Located at 13240 Aurora Ave. N, Seattle, WA 98133.
• Animal Medical Center of SeattleminorOthersReferral partner for emergency and specialty care. Located at 17518 15th Avenue NE, Shoreline, WA 98155.
• BluePearl KirklandminorOthersReferral partner for emergency and specialty care. Located at 11814 115th Ave, Bldg J, Kirkland, WA 98034.
• Veterinary Emergency Group (VEG) SeattleminorOthersReferral partner for emergency veterinary care. Located at 1827 15th Ave. W, Suite A16, Seattle.
• Veterinary Specialist Center of SeattleminorOthersReferral partner for veterinary specialty services. Located at 20115 44th Ave West, Lynnwood, WA 98036.
• Animal Emergency and SpecialtyminorOthersReferral partner for after-hours and specialized emergency care. Located at 12305 120th Avenue NE, Suite K, Kirkland, WA.
• Emerald City Emergency ClinicminorOthers24-hour emergency veterinary clinic referral. Located at 4102 Stone Way North, Seattle, WA 98103.
• Bellevue Veterinary Emergency + SpecialtyminorOthersReferral partner for emergency and specialty veterinary services. Located at 2515 140th Ave. NE, Bellevue, WA 98005.
• CareCreditcoreOthersCareCredit is a healthcare credit card accepted by Elliott Bay Animal Hospital as a financing option for clients facing unexpected pet health expenses. The practice recommends CareCredit on its financial resources page and provides a direct application link.
• TrupanionminorOthersTrupanion is a pet insurance provider recommended by the practice. Elliott Bay can automatically process Trupanion insurance claims at the register for client convenience.

Scale indicators5 records

Recent moves9 records

Expansion highlights5 records

Broad incumbents

• Banfield Pet Hospital: Largest general-practice veterinary chain in North America, operating inside PetSmart stores. Comparable to Elliott Bay as a multi-doctor small-animal GP provider, but at vastly greater scale and with a wellness-plan subscription model Elliott Bay lacks.
• VCA Animal Hospitals: National network of ~1,000 animal hospitals owned by Mars. Overlaps directly with Elliott Bay's GP/specialty scope and is highly relevant as the system where Operations Manager Jennifer Kim previously built her career.
• BluePearl Pet Hospital: Specialty and emergency veterinary hospital chain. Listed as an Elliott Bay referral partner in Kirkland, WA — directly comparable as a regional emergency/specialty provider serving the same Seattle pet-owner base.
• PetIQ / VIP Petcare: Operator of community veterinary clinics inside retail stores plus wellness/vaccine service events. Comparable to Elliott Bay in preventive-care scope but serves a lower-acuity, lower-AOV segment of pet owners.

Emerging players

• Veterinary Emergency Group (VEG): Fast-growing emergency-only veterinary chain. Listed as an Elliott Bay referral partner located in the same Seattle neighborhood, directly competing for after-hours and urgent-care cases that Elliott Bay declines on weekends.
• Bond Vet: Tech-enabled urban general-practice veterinary chain with modern clinics, online booking, and transparent pricing. Comparable to Elliott Bay in primary-care scope but differentiated by membership-style pricing and digital-first experience.
• Small Door Veterinary: Membership-based veterinary primary-care startup. Directly relevant as a model Elliott Bay could adopt — flat annual fee plus services — representing both a competitive threat and a roadmap for revenue smoothing.
• Petfolk: Modern veterinary clinic concept combining GP, urgent care, and tech-forward client experience. Comparable to Elliott Bay in companion-animal primary care, with extended hours and digital tools that Elliott Bay currently lacks.
• Modern Animal: Membership-based veterinary platform with proprietary software and 24/7 telehealth. Relevant as both a competitor to and a strategic template for Elliott Bay's digital/membership transformation.
• The Vets: Mobile/in-home veterinary primary-care provider with a multi-doctor team model. Comparable as a small-animal GP, differentiated by house-call delivery rather than clinic-based service.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ElliottBayAnimalHospital
• Instagraminstagram.com/elliottbay_ah
• Xx.com/ElliottBayAH
• LinkedInlinkedin.com/company/elliott-bay-animal-hospital

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Elliott Bay Animal Hospital