What Rumahweb does

Rumahweb (legal entity CV Rumahweb Indonesia) is an Indonesian web hosting and internet services company founded in 2002 and headquartered in Yogyakarta, with a virtual representative office in Jakarta. It provides shared web hosting, cloud hosting, virtual private servers (VPS), dedicated servers, domain registration, SSL certificates, business email, website building tools, and professional website creation services. The company primarily serves Indonesian small and medium enterprises (UMKM), individual bloggers and freelancers, developers, and a small set of enterprise customers, and is positioned as a mass-market Indonesian hosting provider with entry-level pricing from Rp 15,000/month.

The technical stack includes KVM-based virtualization for VPS, LiteSpeed web server with a proprietary "Turbo Booster" caching layer (LiteSpeed Cache, OPCache, Redis Object Cache, server-side page cache), CloudLinux OS for shared hosting isolation with guaranteed per-account CPU/RAM via the "Cloud Power" feature, and layered security (Imunify360 and Monarx). Infrastructure spans two physically independent availability zones (Tier 3 TechnoVillage in Bogor and Tier 4 DCI Indonesia in Bekasi, approximately 60 km apart) and a distributed DNS network across 8 global locations in Asia, Europe, and the US. The company holds dual accreditation as an ICANN registrar (since 2012) and, through its subsidiary PT Digital Registra Indonesia, as a PANDI-accredited .ID registrar with the largest market share for .ID domain registrations in Indonesia; it is also ISO 27001 certified by BSI.

The business operates on a product-led, self-service model: customers order online with instant activation and manage accounts through a clientzone portal, with 24/7 Indonesian-language support and an average response time under 5 minutes. Revenue is generated primarily through recurring monthly subscriptions across hosting tiers (shared, cloud, VPS up to Rp 16.6M/month for CPU-optimized), annual domain registrations across gTLDs and the .ID ccTLD, SSL certificates (resold from Sectigo and GlobalSign), business email resold from Google, Microsoft, OX, and Titan, and add-on services including the AI Website Builder, professional website creation (Jasa Pembuatan Website), and SEO tooling via RankingCoach. Distribution combines direct digital self-serve through rumahweb.com with a domain reseller channel operated through subsidiary PT Digital Registra Indonesia.

Name

Rumahweb

Legal name

CV Rumahweb Indonesia

Website

https://rumahweb.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

101–250 employees

Short description

Rumahweb is an Indonesian web hosting and domain registration provider founded in 2002, serving 155,000+ customers across SMEs, individuals, developers, and select enterprises with shared/cloud hosting, VPS, dedicated servers, business email, and SSL certificates.

Ownership category

akta.pro rank

Headquarters

HQ city

Sleman

HQ country

Indonesia

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Marketing or Sales, Operations

Revenue model

1. Shared Hosting (Unlimited Hosting): Subscription-based shared cloud hosting with tiered packages (Entry, Small, Medium, Large). Revenue from monthly/annual subscriptions ranging Rp 15,000-49,900/month with first-year discounts up to 67%. Upsell through premium WordPress themes, plugins, SitePro premium, and daily backup add-ons.
2. VPS / Cloud Server: KVM-based virtual private servers with monthly subscriptions from Rp 50,000 (XS Linux) to Rp 3,750,000/month (X4L). Additional revenue from cPanel add-ons (Solo free for M+, Managed at Rp 250,000/month). Migration fees for non-cPanel accounts at Rp 50,000/account.
3. Domain Registration and Transfer: Domain registration and transfer services across gTLD (.COM, .NET, .XYZ, .ORG, .ID, .CO.ID, etc.) and new gTLDs. Revenue per domain per year from Rp 32,000 (.XYZ) to Rp 300,000 (.CO.ID). Includes reseller channel through Digital Registra.
4. SSL Certificates: SSL certificate sales from DV (Domain Validation) at Rp 99,000/year to EV (Extended Validation) at Rp 2,165,000/year. Wildcard SSL available. Sectigo (Comodo) and GlobalSign brands offered. Note: SSL validity changing from 1 year to 199 days from March 2026 per CA/B Forum policy.
5. Business Email Solutions: Reseller and direct sales of Google Workspace (Rp 171,000-660,000/user/month), Titan Mail (business email), OX Mail, and Microsoft 365. Storage from 30GB to 5TB per user. Revenue shared/partnership model with Google and Microsoft.
6. Website Development Services: Professional website creation service with 48-72 hour delivery. Three tiers: Basic (Rp 588,000/year), Pro (Rp 1,188,000/year), Business (Rp 1,788,000/year). Monthly maintenance from Rp 20,000/page. Includes free hosting, domain, SSL, and email in first year.
7. Cloud Hosting: Dedicated resource cloud hosting with isolated CPU, RAM, and storage for high-traffic websites. Starts at Rp 120,000/month for entry-level dedicated resource packages. Includes guaranteed backup and resource isolation vs shared hosting.
8. AI Website Builder: AI-powered website creation tool that generates websites from brief descriptions of business ideas. Premium service complementing standard SitePro builder. No separate pricing disclosed in sources.
9. SEO Tools (RankingCoach): SEO optimization tools for improving website ranking in Google and other search engines, offered as an additional digital marketing service.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels8 records

Core offering

Rumahweb provides web hosting infrastructure and related online presence services to individuals, UMKM, enterprises, and the education sector in Indonesia. The product portfolio spans shared hosting, cloud hosting, KVM VPS, dedicated servers, WordPress-optimized hosting, domain registration and transfer, SSL certificates, business email (Titan Mail, OX Mail, Google Workspace, Microsoft 365), AI and SitePro website builders, SEO tools, and a professional website creation service.

Product overview

Rumahweb is an Indonesian web hosting and internet services provider offering a comprehensive portfolio of interconnected products. The core offering centers on shared web hosting (Unlimited/Cloud Hosting, Hosting for WordPress), virtual private servers (KVM-based VPS and VPS Alibaba Cloud), and dedicated servers — all built on infrastructure with distributed DNS across Asia, Europe, and the US, and powered by LiteSpeed, CloudLinux, and security tools including Imunify360 and Monarx. Complementing the hosting stack are domain registration services (ICANN and PANDI accredited), SSL certificates (resold from Sectigo and GlobalSign across DV/OV/EV tiers), business email solutions (Titan Mail, OX Mail), and productivity suites (Google Workspace, Microsoft 365 resold). Website creation is served through the AI Website Builder (generative AI-powered), SitePro Website Builder, and a professional Jasa Pembuatan Website service. SEO support is provided via RankingCoach. All core hosting plans include bundled free SSL, free domain (certain plans), one-click installers (Softaculous/Softaculous), and premium WordPress themes/plugins (Elementor, Divi, GeneratePress, StudioPress, Astra, and more).

Differentiator

Problem solved

Functional benefit

Products and services

• Shared Hosting (Unlimited Hosting) Tiered shared web hosting with unlimited bandwidth across Entry, Small, Medium, and Large plans, bundled with free domain, free SSL, free email, and free SitePro access for individuals, UMKM, and growing businesses.
• Cloud Hosting Cloud hosting with dedicated CPU, RAM, and NVMe storage using clustered architecture, with hourly billing flexibility for performance-demanding websites and applications.
• VPS KVM Self-managed KVM-based virtual private server with full root access, choice of OS (AlmaLinux, Rocky Linux, Ubuntu, Debian), snapshots, and optional Plesk or cPanel for developers, agencies, and technical users.
• VPS Alibaba Cloud VPS served from Alibaba Cloud infrastructure for customers who want cloud-region flexibility alongside Rumahweb-managed billing and support.
• Dedicated Server Single-tenant physical server hosting targeted at mission-critical workloads, large enterprises, and organizations needing dedicated hardware resources.
• Hosting for WordPress WordPress-optimized hosting with one-click WordPress install, plugin and theme support, free domain, free SSL, and free email bundled for WordPress site owners.
• Domain Registration and Transfer Registration and transfer of domain names across multiple TLDs with free WHOIS privacy and DNS management, often bundled with hosting or email plans.
• SSL Certificates SSL certificate issuance for websites, included free with most hosting plans or available as a standalone security product.
• Titan Mail (Email Business) Business email service under Rumahweb's own Titan Mail brand, providing branded company emailboxes for SMEs and individuals.
• OX Mail Advanced email and collaboration platform (OX) sold as a standalone email subscription for businesses needing broader collaboration features.
• Google Workspace Google Workspace (Gmail, Drive, Docs, Meet, etc.) resold on a per-seat subscription basis for Indonesian customers.
• Microsoft 365 Microsoft 365 productivity suite resold on a per-seat subscription basis, providing Outlook, Office apps, Teams, and OneDrive to Indonesian customers.
• AI Website Builder AI-assisted website builder that generates websites via guided questions, available to customers who want quick, automated site creation.
• SitePro Website Builder Drag-and-drop SitePro website builder bundled free with most hosting plans and offered as a premium standalone product for customers needing a managed site builder.
• Jasa Pembuatan Website (Website Creation Service) Fee-based professional website creation service (Jasa Pembuatan Website) where Rumahweb's team builds a custom site on behalf of customers.
• RankingCoach SEO tooling (RankingCoach) subscription that helps customers improve their site's search visibility through guided recommendations.

Quantifiable outcome

• Up to 32x faster website loading via Turbo Booster technology (LiteSpeed + multi-layer caching)
• +8 more outcomes

Named customers4 records

Segments7 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration21 records

AI capability3 records

Feature8 records

Partnerships

Eleven partnerships are on record, tiered core.

• PANDI (Pengelola Nama Domain Internet Indonesia)coreTechnology or Integration · 1 January 2013PANDI accredited registrar for .ID ccTLD domains through subsidiary PT Digital Registra Indonesia. Holds largest market share for .ID domain registrations in Indonesia. Essential accreditation for operating .ID domain registration business in Indonesia.
• ICANN (Internet Corporation for Assigned Names and Numbers)coreTechnology or Integration · 1 January 2012ICANN accredited registrar since 2012/2013, granting Rumahweb authority to sell and manage gTLD domain names globally. Subject to ICANN audit requirements. This accreditation is fundamental to Rumahweb's domain registration business.
• Google CloudcoreTechnology or IntegrationGoogle Cloud Partner for reselling Google Workspace (formerly Google Apps) email and collaboration suite. Rumahweb offers Business Starter (Rp 171,000/user/month), Business Standard (Rp 342,000), Business Plus (Rp 538,000), and Enterprise Standard (Rp 660,000) plans.
• Alibaba CloudcoreTechnology or IntegrationAlibaba Cloud Partner for reselling Alibaba Cloud VPS infrastructure. Offers VPS Alibaba Cloud product starting at Rp 70,000/month with infrastructure available across multiple Alibaba Cloud regions. Extends product portfolio with cloud infrastructure from established global provider.
• cPanelcoreTechnology or IntegrationcPanel NOC Partner providing cPanel/WHM control panel for hosting management. cPanel Solo (1 account) available free for VPS M+ plans. Semi-Managed and Fully Managed (Rp 250,000/month) hosting options available. Core customer-facing product for hosting account management.
• LiteSpeed TechnologiescoreTechnology or IntegrationLiteSpeed Partner utilizing LiteSpeed web server as core hosting infrastructure. Powers the proprietary Turbo Booster technology that delivers up to 32x faster website loading. LiteSpeed Cache plugin also supported for WordPress optimization.
• CloudLinuxcoreTechnology or IntegrationCloudLinux Authorized Partner using CloudLinux OS on shared hosting servers for account-level isolation (CageFS) and resource management. Enables Cloud Power resource allocation and prevents noisy neighbor issues on shared hosting.
• Imunify360coreTechnology or IntegrationImunify360 Authorized Partner providing comprehensive server security: malware detection, brute force protection, Web Application Firewall, IPS/IDS, and proactive defense. Integrated into shared hosting Entry and Small plans.
• Digital Registra (PT Digital Registra Indonesia)coreChannel Partner/ Reseller/ DistributorPT Digital Registra Indonesia is Rumahweb's subsidiary and authorized entity for PANDI-accredited .ID domain registrations. Also operates digitalregistra.co.id as domain reseller platform allowing third-party resellers to register and manage domains. Core channel partner for .ID domain distribution.
• DCI IndonesiacoreTechnology or IntegrationDCI Indonesia datacenter (Tier 4) serves as Zone B for Rumahweb's dual availability zone VPS architecture. Located in Bekasi, approximately 60km from Zone A (TechnoVillage). Provides independent power, cooling, and network infrastructure for high-availability VPS services.
• TechnoVillage (Bogor Datacenter)coreTechnology or IntegrationTechnoVillage datacenter (Tier 3) serves as Zone A for Rumahweb's dual availability zone VPS architecture in Bogor. Part of the multi-zone redundancy strategy ensuring service continuity even if one zone experiences failure.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Niagahoster: Indonesia-focused shared hosting, VPS, and domain provider owned by IDwebhost group, targeting the same UMKM/individual customer base with overlapping product stack and similar entry-level pricing.
• Dewaweb: Indonesian cloud hosting and VPS provider offering KVM-based instances, shared hosting, and domain registration; competes head-to-head with Rumahweb's VPS and cloud hosting products for the same Indonesian SMB market.
• IDCloudHost: Indonesian cloud and hosting provider offering VPS, shared hosting, domain, and SSL; directly comparable in target customer, Indonesian-language support, and product portfolio.
• Hostinger: Global low-cost hosting giant with strong Indonesian localization; competes on shared hosting pricing, hPanel control panel, and WordPress-optimized plans targeting the same entry-level SMB segment.
• Niagahoster (under IDwebhost): Parent brand of Niagahoster; legacy Indonesian registrar and hosting provider that, like Rumahweb, holds PANDI accreditation and serves the same UMKM segment with domain + hosting bundles.

Broad incumbents

• GoDaddy: Global incumbent in domain registration, hosting, and website builder; competes with Rumahweb in .ID-adjacent gTLDs, WordPress hosting, and SMB email, though with limited Indonesian localization compared to Rumahweb.
• SiteGround: Global managed hosting provider known for WordPress optimization and strong support; competes indirectly in the Indonesian market through global brand recognition while Rumahweb holds the local-support advantage.

Regional players

• Biznet GIO Cloud: Indonesian cloud provider (Biznet group) offering IaaS, VPS, and managed services; overlaps with Rumahweb's VPS and dedicated server offerings while being more focused on enterprise and developer customers.

Emerging players

• Cloudflare: Cloud platform offering DNS, CDN, Workers compute, and increasingly hosting-adjacent services; relevant as both an upstream infrastructure provider to Rumahweb and a potential disruptor for low-tier hosting via Cloudflare Pages/Workers.
• DigitalOcean: Cloud infrastructure provider focused on developers and SMBs with simple VPS/Droplet pricing; competes with Rumahweb's VPS tier for the technical Indonesian customer segment that outgrows shared hosting.

Market position

Strengths2 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/rumahwebtweet
• YouTubeyoutube.com/rumahwebtv
• Facebookfacebook.com/RumahwebIndonesia
• LinkedInlinkedin.com/company/rumahweb
• Instagraminstagram.com/rumahwebgram

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Rumahweb