Palmetto Care Connections

What Palmetto Care Connections does

Palmetto Care Connections (PCC) is a non-profit telehealth network organization founded in 2010 and headquartered in Bamberg, South Carolina. It assists rural and underserved healthcare providers, community organizations, schools, and housing authorities in connecting South Carolinians to healthcare services through an integrated suite of broadband, technology, and telehealth programs. PCC co-chairs the South Carolina Telehealth Alliance alongside the Medical University of South Carolina (MUSC) and leads the South Carolina Health Care Broadband Consortium, through which it helps eligible healthcare providers access federal Health Care Connect Fund subsidies delivering up to 65% savings on broadband, internet, and network equipment.

PCC's core technology and service stack comprises four interlocking offerings. First, it owns and operates a private Wireless Internet Service Provider (WISP) that delivers free or low-cost connectivity to qualifying residences and community facilities. Second, it provides telehealth equipment placement and remote patient monitoring coordination, including otoscopes, stethoscopes, and body exam cameras distributed in clinics, schools, Offices on Aging, libraries, and churches. Third, it runs digital literacy training programs (branded "Palmetto Connect") that pair instruction with free devices and cellular service. Fourth, it offers managed IT services covering equipment, training, and technical support. Supporting infrastructure includes the Telehealth Service Map, Telehealth Certifications, a monthly e-newsletter (The Telehealth Times), and the flagship Annual Telehealth Summit of South Carolina, which held its 14th edition in 2026.

PCC's business model is primarily non-profit and program-funded rather than transaction-based. Earned revenue streams include managed IT services, digital literacy training services, and consortium-facilitated broadband cost savings, but pricing is quote-based and not publicly disclosed. The organization employs 1–10 people and depends heavily on federal subsidy channels (Health Care Connect Fund), county-level broadband appropriations (e.g., $668,000 Orangeburg County Phase Four, March 2026), and strategic partnerships with academic health systems (MUSC, Prisma Health) and community developers (Southeastern Housing and Community Development). Customer segments are geographically defined and span rural healthcare providers, underserved community residents, and schools/educational institutions, with go-to-market executed through direct field installation, consultative enterprise engagement, community-led outreach, and event-driven networking via the Annual Summit.

Name

Palmetto Care Connections

Legal name

Palmetto Care Connections LLC

Website

https://palmettocareconnections.org

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

1–10 employees

Short description

Palmetto Care Connections is a non-profit telehealth network that helps rural and underserved South Carolina healthcare providers, housing communities, and schools access broadband, telehealth equipment, and digital literacy training, while leading the state's broadband consortium.

Ownership category

akta.pro rank

Product category

Rural Telehealth Support Services

NAICS

Other Individual and Family Services (624190), Services for the Elderly and Persons with Disabilities (62412), Social Assistance (624)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Wireless ISPs (WISPs) & Fixed Wireless Access Providers (HDAIADAD)

akta.pro secondary industry

Rural & Universal Service Fixed Broadband Providers (HDAIABAJ)

Keywords

• Telehealth support services
• Rural broadband connectivity
• Digital literacy training
• Managed IT services
• Remote patient monitoring

Headquarters

HQ city

Bamberg

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Broadband Cost Savings Program: PCC leads the South Carolina Health Care Broadband Consortium, helping eligible healthcare providers receive up to 65% savings on broadband, internet and network equipment through the Health Care Connect Fund. PCC facilitates filing for federal subsidies on behalf of providers.
2. Digital Literacy and Training Services: PCC provides digital literacy training to communities, funded through partnerships with organizations like the South Carolina Telehealth Alliance and Southeastern Housing and Community Development.
3. Managed IT Services: PCC provides managed IT services including equipment, training, and technical support to healthcare providers in rural and underserved areas.

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

Palmetto Care Connections is a non-profit telehealth network that helps rural and underserved healthcare providers in South Carolina deliver remote care. It operates a private Wireless Internet Service Provider (WISP), leads the SC Health Care Broadband Consortium to secure federal broadband subsidies for providers, manages IT services and telehealth equipment placement, and runs digital literacy training programs for community residents. Its services connect patients to specialists via telemedicine, school-based telehealth, and remote patient monitoring.

Product overview

Palmetto Care Connections is a non-profit telehealth network organization (formed in 2010) headquartered in Bamberg, South Carolina, that assists healthcare providers in connecting rural and underserved South Carolinians to quality services through broadband, technology, and telehealth programs. The organization offers a coordinated suite of services including: WISP (Wireless Internet Service Provider) for affordable internet access, Digital Literacy Training with free devices, Managed IT Services with equipment and technical support, SC Broadband Consortium for broadband cost savings, Telehealth Support Services, School-Based Telehealth programs, Remote Patient Monitoring coordination, and Telehealth Certifications. The organization also hosts the Annual Telehealth Summit of South Carolina and publishes The Telehealth Times newsletter.

Differentiator

Problem solved

Functional benefit

Products and services

• Telehealth Support Services Provides telehealth support services to healthcare providers in rural and underserved areas of South Carolina, including assistance with implementing telehealth solutions and connecting patients to specialists. For healthcare provider organizations serving rural communities.
• Wireless Internet Service Provider (WISP) A private Wireless Internet Service Provider owned and operated by Palmetto Care Connections that delivers affordable internet service to rural communities, including no-cost service to qualifying residents in individual apartments and community housing facilities.
• Digital Literacy Training (Palmetto Connect) Teaches foundational technology skills including tablet usage, email, internet safety, and how to access telehealth services, with optional in-person or virtual classes and free devices with service included. For community residents and seniors in rural South Carolina.
• Managed IT Services Provides equipment, training, and technical support for technology implementation in healthcare settings across rural and underserved areas of South Carolina.
• SC Health Care Broadband Consortium Leads the South Carolina Health Care Broadband Consortium facilitating broadband connections for healthcare providers, helping eligible providers receive up to 65% savings on broadband, internet costs, and network equipment through the federal Health Care Connect Fund.
• School-Based Telehealth Works with school nurses and telehealth providers to bring healthcare access directly to local schools through telehealth technology. For K-12 school districts and students in underserved areas.
• Remote Patient Monitoring (RPM) Coordinates distribution and education of advanced monitoring tools that help providers make treatment decisions and support patient health outcomes. For rural healthcare providers and their chronic-care patients.
• Telehealth Equipment Placement Places telehealth equipment including otoscopes, stethoscopes, and body exam cameras in community spaces including schools, Offices on Aging, libraries, and churches, with ongoing support.
• Telehealth Certifications Provides certification programs for healthcare providers on telehealth best practices and implementation. For clinicians and healthcare administrators.
• Annual Telehealth Summit of South Carolina Annual conference bringing together healthcare professionals to discuss telehealth trends, technologies, and best practices. For healthcare providers, administrators, and telehealth stakeholders across South Carolina.

Quantifiable outcome

• PCC filed for $5,392,741 in broadband savings for S.C. healthcare providers in 2019 through the Health Care Connect Fund
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Southeastern Housing and Community DevelopmentcoreStrategic or Co-development Partner · 4 June 2026Partnership to bring affordable internet access and state-of-the-art telehealth services to residents at Estill Village Apartments in rural Hampton County, SC. PCC installed WISP modems; Southeastern provides free connected devices using grant funding.
• BrightspeedminorStrategic or Co-development Partner · 30 March 2026Brightspeed is expanding fiber internet across South Carolina with about 75% of planned build completed. PCC supports broadband expansion initiatives that benefit rural healthcare connectivity.
• Orangeburg CountyminorStrategic or Co-development Partner · 18 March 2026Orangeburg County Council approved $668,000 for Phase Four of the county's broadband expansion project to reach areas that struggle with reliable internet, including Holly Hill.
• Prisma HealthminorStrategic or Co-development Partner · 17 March 2026Tina Myers, VP of Application Services at Prisma Health, joined PCC's Board of Directors. Prisma Health is represented in the South Carolina Telehealth Alliance through Myers.
• Medical University of South Carolina (MUSC)coreStrategic or Co-development PartnerPCC co-chairs the South Carolina Telehealth Alliance with MUSC. MUSC's Center for Telehealth provides virtual visits with nutrition specialists and hosts the HRSA-funded Telehealth Center of Excellence. PCC and MUSC partner to improve healthcare access and delivery for all South Carolinians.
• South Carolina Telehealth AlliancecoreStrategic or Co-development PartnerStatewide collaboration to expand care through telehealth technology. PCC co-chairs the alliance with MUSC, partnering with healthcare organizations and providers to improve healthcare access and delivery.
• MUSC (Digital Navigator)minorImplementation/ SI/ Consulting PartnerYvette Tobias, Digital Navigator Caseworker from MUSC, provided support during digital literacy training sessions in Lee County alongside PCC team members.
• South Carolina Health Care Broadband ConsortiumcoreStrategic or Co-development PartnerPCC leads the consortium which facilitates broadband connections for healthcare providers throughout South Carolina, helping eligible providers receive up to 65% savings on broadband costs.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Northeast Telehealth Resource Center: One of 12+ HRSA-funded Telehealth Resource Centers covering multi-state regions. Comparable to PCC because it provides telehealth training, technical assistance, and program support to rural providers, though at a multi-state rather than single-state scale.
• OCHIN: Non-profit health IT and telehealth services organization supporting community health centers and rural providers. Comparable to PCC in serving safety-net providers with technology enablement, though at a much larger national scale.
• Connected Nation: National non-profit focused on expanding broadband access and digital inclusion in underserved communities. Comparable to PCC's broadband and digital literacy mission at significantly broader national scale.

Direct peers

• California Telehealth Network (CTN): Non-profit statewide telehealth network that aggregates broadband, equipment, and training for rural and underserved California providers. Comparable to PCC as a state-anchored telehealth network with broadband consortium elements.
• South Carolina Telehealth Alliance: Statewide telehealth alliance that PCC co-chairs alongside MUSC. Comparable because it is a SC-focused telehealth coordination body serving providers, schools, and underserved communities — directly overlapping with PCC's mission and member base.
• PCs for People: Non-profit that distributes refurbished computers and provides low-cost internet along with digital skills training to underserved communities. Comparable to PCC's digital literacy + free device + cellular service program model.
• Georgia Partnership for Telehealth: State-level non-profit telehealth network serving rural Georgia providers and patients with technology, training, and connectivity support. Closely comparable operating model to PCC at the state level.
• MUSC Center for Telehealth: HRSA-funded Telehealth Center of Excellence operated by the Medical University of South Carolina; PCC's primary clinical partner. Comparable because both deliver telehealth services, training, and remote patient monitoring to SC populations and co-lead the SC Telehealth Alliance.

Others

• National Digital Inclusion Alliance (NDIA): National non-profit advancing digital equity through local programs, policy, and Digital Navigator training. Comparable to PCC's digital literacy training and Digital Navigator approach as an ecosystem/thematic peer, not a direct competitor.

Regional players

• Indiana Rural Health Association: State-level non-profit supporting rural healthcare delivery, broadband access, and telehealth adoption in Indiana. Comparable to PCC's integrated rural health + connectivity focus, but operating in a different state.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/SC_Telehealth
• YouTubeyoutube.com/@palmettocareconnections
• Facebookfacebook.com/palmettocareconnections
• LinkedInlinkedin.com/company/palmetto-care-connections
• Instagraminstagram.com/palmettocareconnections

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Palmetto Care Connections