Hospital Metropolitano

What Hospital Metropolitano does

Hospital Metropolitano is a privately-held, multi-location private hospital group headquartered in San José, Costa Rica, operating 10+ facilities across the Greater Metropolitan Area and regional hubs in San Carlos, Liberia, Quepos and Huacas. The group bills itself as the largest private healthcare company in the country and runs 8+ specialty centers covering oncology/hematology, cardiovascular care, rheumatology, mental health, ophthalmology, wound care and imaging, supported by its own diagnostic imaging (including a 128-slice CT for 3D reconstruction), an in-network laboratory (Laboratorios Páez), pharmacy (La Botica), dental (Drs. Dent), optical (Dr. Max), nutrition (CNC) and pediatric (Pedia Clinic) partners. The Centro de Cáncer y Hematología, established July 2016, is the flagship specialty vertical, delivering medical, surgical and radiation oncology, infusion therapy, hematology, a high-risk cancer genetics program (PARC), the OncoSmart program, survivorship care and weekly tumor-board second opinions with Sanford Health; Hospital Metropolitano is also the Central America logistics operator for FoundationOne DNA tumor sequencing.

The company operates a hybrid revenue model combining transactional fee-for-service across individual patients, direct insurance billing with 20+ national and international carriers (INS, TRICARE, Bupa, Cigna, Allianz, AXA, Aetna), a recurring MediSmart subscription plan offering up to 80% savings on specialist visits, and B2B occupational medicine contracts serving 40,000+ employees across 40+ corporate clients including HP, JW Marriott, Britt, Earth and Dreams. Distribution is multi-channel: physical sites, a telemedicine service (₡23,100 + VAT per consult, free for MediSmart members), WhatsApp-driven scheduling, and Montecrédito patient financing. Growth is being executed primarily through greenfield regional openings (San Carlos in Sep 2023, Liberia in Feb 2024), specialty center expansion, and deepening of the oncology vertical via Sanford Health and FoundationOne partnerships.

Name

Hospital Metropolitano

Legal name

Hospital Metropolitano

Website

https://metropolitanocr.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

251–500 employees

Short description

Hospital Metropolitano is Costa Rica's largest private healthcare group, operating 10+ hospital and clinic locations across the country with integrated specialty centers, insurance direct billing, a MediSmart subscription plan, and corporate occupational medicine programs serving 40,000+ employees.

Ownership category

akta.pro rank

Product category

Private Hospital Services

NAICS

General Medical and Surgical Hospitals (6221), Specialty (except Psychiatric and Substance Abuse) Hospitals (622310), Specialty (except Psychiatric and Substance Abuse) Hospitals (6223)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

Community & Regional General Hospitals (HLAFAAAB)

akta.pro secondary industries

Oncology & Cancer Specialty Hospitals (HLAFAHAC), International/Medical Tourism Hospital Systems (HLAFAAAN)

Keywords

• Private hospital services
• Oncology treatment
• Diagnostic imaging
• Occupational medicine
• Telemedicine consultations

Headquarters

HQ city

San José

HQ country

Costa Rica

HQ region

Latin America

Offices11 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Patient Healthcare Services: Fee-for-service medical consultations, procedures, laboratory tests, imaging services, and hospital services rendered to individual patients
2. Insurance Billing: Direct payment arrangements with national insurance providers (INS, Pan American Life, Assa, BMI, Mapfre, Redbridge, Adisa) and international insurers (TRICARE, VA, Bupa, Cigna, Allianz, AXA)
3. MediSmart Membership Plan: Monthly, semi-annual or annual membership plans offering up to 80% savings on specialist appointments and medical services
4. Corporate/Occupational Medicine: Customized company medicine programs including on-site clinics, health campaigns, pre-employment checkups serving over 40,000 employees across 40+ corporate clients
5. Cancer Treatment Services: Comprehensive oncology services including medical oncology, surgical oncology, hematology, radiotherapy, infusion therapy, and survivorship care

Pricing tiers

Go-to-market motion2 records

Distribution channels8 records

Marketing channels5 records

Core offering

Hospital Metropolitano operates a network of 10+ private hospital and clinic locations across Costa Rica providing comprehensive healthcare services including 24/7 emergency care, medical specialties, surgical services, diagnostic imaging, laboratory, pharmacy, and maternity care. Its core specialty is the Centro de Cáncer y Hematología which delivers oncology and hematology care following NCCN, ACS, ASCO, and ASH international protocols, including genomic testing via FoundationOne. The hospital also runs occupational medicine programs for corporate clients and offers telemedicine, a MediSmart membership plan, and an integrated health ecosystem with pharmacy, laboratory, imaging, dental, optical, and nutrition partners.

Product overview

Hospital Metropolitano is a private healthcare provider in Costa Rica operating a multi-location hospital network. The core offering includes emergency services (24/7 at main locations), medical specialties, surgical services, diagnostic imaging, laboratory, pharmacy, and maternity care. The portfolio includes specialty centers for cancer/hematology, cardiovascular, rheumatology, mental health, ophthalmology, wound care, and research/imaging. Supporting programs cover weight loss, HIV prevention (PrEP), occupational medicine, and telemedicine. The health ecosystem includes insurance networks, financing (Montecrédito), pharmacy (La Botica), and a virtual medical library. The Centro de Cáncer y Hematología operates as a major specialty division with subspecialties including medical/surgical/radiation oncology, infusion therapy, genetic counseling (PARC), and survivor care programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Hospital Metropolitano Main Hospital Services Comprehensive private hospital services including 24/7 emergency care, medical specialties, surgical services, diagnostic imaging, laboratory, pharmacy, and maternity care across multiple locations in Costa Rica.
• Centro de Cáncer y Hematología (Cancer and Hematology Center) Specialized oncology and hematology center offering medical oncology, surgical oncology, radiation oncology consultation, infusion center, medical imaging, pathology, clinical laboratory, palliative medicine, psycho-oncology, oncology pharmacy, physiotherapy, and cancer survivor clinic.
• Centro de Excelencia Cardiovascular (Cardiovascular Center)

Quantifiable outcome

• Up to 80% savings on specialist appointments with MediSmart membership
• +4 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature5 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Sanford HealthcoreStrategic or Co-development PartnerUS-based hospital management organization and strategic partner for the Virtual Medical Library. Collaborates through weekly tumor boards providing second opinions for cancer patients. One of the most important hospital managers in the United States.
• MediSmartcoreGTM or Marketing PartnerIntelligent medical plan partner offering unlimited specialist appointments with up to 80% savings. Monthly, semi-annual, or annual membership options for Hospital Metropolitano patients.
• Laboratorios PáezcoreTechnology or IntegrationLaboratory partner with over 50 years of service in Costa Rica. Over 17 locations nationwide and more than 800 tests. Online results checking available.
• CENRADcoreTechnology or IntegrationRemote Radiological Reporting Center providing high-tech medical image storage service. Radiology specialists deliver updated, high-quality radiological reports.
• SAATcoreStrategic or Co-development PartnerAssisted Air and Land Support with 10+ years experience in medical emergencies and aeromedical evacuations. Highly trained crews for air transportation of critical patients.
• Farmacia La BoticacoreTechnology or IntegrationPharmacy partner providing comprehensive well-being through high-quality pharmaceutical products at fair prices. Extended hours and differentiated pricing for MediSmart clients.
• Drs. DentcoreChannel Partner/ Reseller/ DistributorDental services partner with over 15 locations across Costa Rica. Up-to-date professionals offering high excellence in dental treatments and technology.
• Dr. MaxminorChannel Partner/ Reseller/ DistributorOptical partner with 10+ locations. Free vision exam and discount for MediSmart clients.
• CNC (Clinical Nutrition Center)coreTechnology or IntegrationClinical Nutrition Center with 12+ years experience. Nutrition professionals providing responsible clinical approach promoting healthy eating through education.
• Pedia CliniccoreTechnology or IntegrationPediatric care partner offering comprehensive, timely, and warm pediatric care across 24+ services with highly qualified professionals.
• FoundationOnecoreTechnology or IntegrationHospital Metropolitano is the Central America logistics operator for FoundationOne DNA tumor sequencing tests. Delivers practical genomic information for personalized cancer treatment decisions.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Hospital Clínica Bíblica: Long-established private Costa Rican hospital network with multiple specialties and an international patient program — directly competes for insured, corporate, and medical tourism patients in the same San José market.
• Hospital Nacional (Costa Rica): Private hospital in the Greater San José area providing inpatient, surgical, and specialty services — directly comparable in patient segments, insurance network participation, and specialty coverage.
• Hospital CIMA San José: Major private hospital in San José, Costa Rica offering multi-specialty inpatient and outpatient care, serving insured and medical tourism patients — directly comparable in scope, geography, and target market to Hospital Metropolitano.
• Hospital La Católica: Costa Rican private hospital offering multi-specialty care including oncology and cardiovascular — overlaps directly with Hospital Metropolitano's core specialty centers and geographic footprint.
• Centro Médico Nacional (Costa Rica): Costa Rican private medical center offering multi-specialty outpatient and inpatient services — directly comparable in geography and service mix to Hospital Metropolitano's smaller branches.

Broad incumbents

• Star Médica: Mexican private hospital chain with multiple locations across major Mexican cities — comparable multi-site private hospital operator in Latin America with similar specialty center portfolio and corporate medicine programs.
• Bumrungrad International Hospital: Asia's leading medical tourism hospital with international insurance network and specialty centers — useful benchmark for Hospital Metropolitano's longer-term medical tourism and international patient strategy.
• Hospital Israelita Albert Einstein: Large Brazilian private hospital system known for advanced oncology, genomics, and international-quality protocols — comparable scale and clinical depth, particularly for Hospital Metropolitano's cancer center strategy.

Regional players

• Hospital Punta Pacífica: Private hospital in Panama City affiliated with Johns Hopkins Medicine International — comparable multi-specialty private hospital model in Central America, with similar medical-tourism positioning and international insurance billing.

Others

• Medicina de Empresa (Occupational Medicine peers): Other Costa Rican occupational health providers (e.g., Redbridge, corporate clinic operators) — adjacent competitors for the B2B Medicina de Empresa contract business that represents 40,000+ employee lives.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/metropolitanocr
• LinkedInlinkedin.com/company/metropolitanocr

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hospital Metropolitano