Osceola Council on Aging

What Osceola Council on Aging does

Osceola Council on Aging (OCOA), founded in September 1971 and headquartered at 700 Generation Point in Kissimmee, Florida, is a 501(c)(3) nonprofit social services organization and the largest provider of community-based aging and family services in Osceola County. The organization delivers a comprehensive, wraparound service portfolio to approximately 10,000 Osceola County residents per month — primarily low-income seniors aged 55+, disabled adults, and disadvantaged families (approximately 55% of whom identify as Hispanic). In 2025, OCOA delivered over 233,000 direct services including 124,785 meals, 2.3 million pounds of food via its pantry, 96,521 hours of in-home services, $1.67 million in emergency assistance, $1.45 million in home repairs, and healthcare for 3,530 clinic patients.

OCOA's core service lines span nutrition (Meals on Wheels home delivery, food pantries in Kissimmee and St. Cloud, congregate dining clubs including the culturally tailored CLEO program), housing (Buen Vecino Housing, Ford City Motor Lofts in Salisbury NC, Neighborhood Stabilization, Hearts and Home Sharing), healthcare (free clinic, Adult Day Health Care, Senior Smiles Osceola mobile dental), transportation, home care, home rehabilitation, and emergency assistance (LIHEAP, KUA Good Neighbor, TOHO water assistance, Building Strong Families). Service delivery relies on 447 volunteers contributing 26,426 hours and a professional staff, operating from a campus in Kissimmee plus a St. Cloud satellite office.

OCOA's revenue model is grant-and-donation-funded: primary streams are federal/state/local government grants (HUD, Florida Department of Commerce, Osceola County), corporate and foundation grants (Truist Foundation, Universal Orlando Foundation, Bank of America Charitable Foundation, Home Depot Foundation, PetSmart Charities, Westgate Foundation), individual donations and charitable contributions, and limited fee-for-service arrangements. Services are provided free or at reduced cost to qualifying low-income individuals. Annual community investment exceeds $10 million. The organization is governed by a board of directors and led by President/CEO Wendy Ford, with no parent company, subsidiaries, or equity investors consistent with its nonprofit status.

Name

Osceola Council on Aging

Legal name

Osceola Council on Aging, Inc.

Website

https://osceolagenerations.org

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

251–500 employees

Short description

Osceola Council on Aging is a Kissimmee, Florida-based 501(c)(3) nonprofit, founded in 1971, that delivers nutrition, affordable senior housing, healthcare, transportation, and emergency assistance to roughly 10,000 low-income seniors, disabled adults, and disadvantaged families each month across Osceola County.

Ownership category

akta.pro rank

Product category

Senior and Community Social Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Community Food Services (624210), Community Housing Services (62422)

SIC

Services-Social Services (8300)

akta.pro primary industry

Elder Services & Aging Support (BPAGAEAF)

akta.pro secondary industries

Meals, Nutrition & Congregate Dining Day Programs (HSABANAM), Affordable/Subsidized Independent Living (HUD/LIHTC) Communities (HLADAAAB), Senior Social Clubs & Community-Based Day Programs (Non-Clinical) (HSABANAK)

Keywords

• Senior social services
• Nutrition assistance programs
• Affordable senior housing
• Home care services
• Community action programs

Headquarters

HQ city

Kissimmee

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Others

Revenue model

1. Government Grants and Funding: Primary funding from federal, state, and local government grants including Florida Department of Commerce, HUD, and various government programs
2. Foundation and Corporate Grants: Funding from foundations such as Truist Foundation, Universal Orlando Foundation, Bank of America Charitable Foundation, Home Depot Foundation, Westgate Foundation, and PetSmart Charities
3. Individual Donations and Charitable Contributions: Donations from individuals, memorial gifts, and community charitable contributions
4. Program Revenue: Revenue from various social service programs and fee-for-service arrangements

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Osceola Council on Aging (OCOA) is a 501(c)(3) nonprofit social services organization that delivers community-based programs including home-delivered meals (Meals on Wheels), community food pantries, affordable senior housing, a free health clinic, adult day health care, transportation, in-home care, home rehabilitation, and emergency assistance (utility, rent, and food aid) to seniors, disabled adults, and disadvantaged families in Osceola County, Florida.

Product overview

Osceola Council on Aging is a non-profit social services organization that operates as a single, unified service delivery platform offering multiple community assistance programs. The core offerings include Meals on Wheels and nutrition services (Food Pantry, Senior Congregate Dining Clubs), housing programs (Buen Vecino Housing, Ford City Motor Lofts, Neighborhood Stabilization Program, Hearts and Home Sharing), health services (Health Clinic, Adult Day Health Care), and community support services (Transportation, Home Care, Home Rehabilitation, Building Strong Families). The organization serves seniors, disabled adults, and disadvantaged families in Osceola County, Florida, providing coordinated support through multiple integrated programs.

Differentiator

Problem solved

Functional benefit

Brands

• Meals on Wheels Osceola: Home delivered meal service for seniors unable to prepare their own meals
• Senior Smiles Osceola
• Buen Vecino Housing
• Ford City Motor Lofts
• Centro Latino Americano Edad De Oro (CLEO)

Quantifiable outcome

• Over 233,000 direct services provided to Central Florida residents in 2025
• +4 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles3 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• Second Harvest Food BankcoreStrategic or Co-development PartnerPartnership for food procurement and distribution - provides fruits and vegetables for meal production and food distribution programs.
• Walt Disney WorldcoreStrategic or Co-development PartnerCorporate partner providing food donations for community nutrition programs and food pantry distribution.
• Subaru of America and Don Mealey's Sport Subaru SouthminorGTM or Marketing PartnerPartnership for fundraising raffle of Subaru vehicle to raise funds for Osceola County seniors.
• Florida Technical CollegeminorStrategic or Co-development PartnerEducational partnership recognized as Hospitality Partner of the Year, providing internship and workforce development opportunities.
• Senior Smiles OsceolacoreStrategic or Co-development PartnerMobile dental unit program serving uninsured/underinsured seniors 55+ in Osceola County; OCOA serves as referral source; funded by $300,000 Osceola County grant.

Scale indicators6 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Senior Resource Alliance: Area Agency on Aging for Central Florida (serving Orange, Osceola, Seminole, Brevard counties). Most direct peer — shares overlapping service territory in Osceola County and provides comparable elder services including congregate dining, in-home care, and case management funded through similar federal/state channels.
• Council on Aging of West Florida: Florida-based nonprofit Council on Aging providing elder services across Escambia, Santa Rosa, Okaloosa, and Walton counties. Strong structural and naming parallel — offers Meals on Wheels, congregate dining, transportation, in-home services, and senior housing under a similar nonprofit model.
• ElderSource: Area Agency on Aging serving Northeast Florida (Jacksonville and surrounding counties). Provides directly comparable elder services including congregate meals, home-delivered meals, case management, and caregiver support — operates on the same federal/state funding model as OCOA.
• Aging True (formerly Aging in Place + Senior Services): Jacksonville-based nonprofit providing senior services including congregate meals, transportation, in-home support, and case management — directly comparable wraparound elder services nonprofit operating in a single Florida region with similar funding mix.
• Shepherd's Centers of America: National network of interfaith community-based organizations providing support services to older adults including transportation, home visits, and social programming. Comparable in mission scope and community-based service delivery model to OCOA's congregate dining and senior engagement programs.

Broad incumbents

• Meals on Wheels America: National membership organization for the 5,000+ local Meals on Wheels programs in the US — OCOA is a member program. Comparable in the nutrition service vertical and as the awarding body that gave OCOA its 2014 Top National Award, and serves as the funding/advocacy umbrella for peer programs.
• Volunteers of America: National nonprofit providing housing, healthcare, and human services across the US including senior services and affordable housing. Operates at much greater scale and geographic breadth but shares the same nonprofit social services model, federal funding mechanisms, and HUD partnership approach as OCOA.
• Catholic Charities USA: Large national network providing social services including senior support, nutrition programs, housing, and emergency assistance. Operates comparable elder services through affiliated diocesan agencies, but at much greater scale with broader mission scope including family and refugee services.
• Easterseals: National nonprofit providing services for people with disabilities and older adults including adult day services, in-home support, transportation, and case management. Comparable in the disability-and-senior services overlap (OCOAserves disabled adults) and in operating a federated network of local affiliates.

Others

• Second Harvest Food Bank of Central Florida: Regional food bank that is an active strategic partner of OCOA (provides fruits and vegetables for meal production). Not a direct competitor but a critical ecosystem participant — comparable in food distribution mission and central Florida geography, illustrating supply-side peers in OCOA's nutrition program.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks4 records

Key highlights7 records

Customer concentration

• Xx.com/osceolaCOA
• Facebookfacebook.com/OsceolaCouncilOnAging
• LinkedInlinkedin.com/company/osceola-council-on-aging
• Instagraminstagram.com/osceolacouncilonaging

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Osceola Council on Aging