Gramin Health Care

What Gramin Health Care does

Gramin Health Care, founded in 2016 by Ajoy Khandheria and headquartered in Gurugram, India, operates a hybrid physical-digital primary healthcare platform targeting underserved rural populations across Haryana, Uttar Pradesh, Meghalaya, and Maharashtra. The delivery model layers four facility types — polyclinics (4 facilities, 30–50 km catchment), primary clinics (serving 3–4 villages each within 10 km), 100+ Gramin Pharmacies, and the Call4Cure 24/7 multilingual telemedicine helpline — underwritten by Electronic Health Records, e-prescriptions sent via SMS, and a franchise procurement application. IFFCO (Indian Farmers Fertiliser Cooperative) holds a 26% strategic stake, anchoring the company's rural distribution and capital base.

The platform monetises through a mix of low-ticket transactional fees (telemedicine consultations, pharmacy sales, diagnostic tests), franchise licensing fees from pharmacy partners, and subscription revenue from the Gramin Health Card membership programme that unlocks subsidised care at partner hospitals. Government collaborations — the Meghalaya Smart Village movement, Maharashtra's Maha Parivartan, and an MOU with the Panipat district administration — represent a deliberate B2G layer alongside the B2C rural patient base, supported by an Elsevier clinical-content partnership for maternal and infant care. To date, Gramin reports 902,395+ lives touched, 552,001+ patients served, and 474,465+ prescriptions generated, with operations spanning 1,000+ villages.

Revenue and headcount figures are not publicly disclosed; the company is privately held with no reported venture funding beyond the IFFCO strategic investment in 2017. Core employee count is stated as 11–50, with 90+ active clinical and operations hires across Meghalaya and Uttar Pradesh, indicating a lean corporate structure supported by frontline clinical staff and franchise partners.

Name

Gramin Health Care

Legal name

Gramin Health Care

Website

https://graminhealthcare.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

Gramin Health Care delivers primary healthcare to rural India through polyclinics, primary clinics, 100+ pharmacies, and a 24/7 multilingual telemedicine helpline, serving 1,000+ villages across 4+ states with IFFCO holding a 26% stake.

Ownership category

akta.pro rank

Product category

Rural Primary Healthcare Services

NAICS

Ambulatory Health Care Services (621)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

akta.pro secondary industry

Prescription-Based Digital Clinics (Condition-Specific Rx Programs) (HLALAAAD)

Keywords

• Rural primary healthcare
• Telemedicine consultations
• Pharmacy franchise network
• Rural medicine delivery
• Primary clinic services

Headquarters

HQ city

Gurugram

HQ country

India

HQ region

Asia

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Telemedicine Consultations: Revenue from 24/7 doctor consultation services through Call4Cure platform, providing allopathic and ayurvedic treatment consultations
2. Healthcare Facilities: Revenue from polyclinics and primary clinics providing medical treatments, diagnosis, health checkups, and telemedicine services
3. Pharmacy Operations: Revenue from 100+ Gramin Pharmacies selling both allopathic and ayurvedic medicines at affordable prices with doorstep delivery
4. Franchise Model: Revenue through Gramin Franchise partnerships with local pharmacists, providing technology access, doctor consultation access, and brand licensing
5. Diagnostic Services: Revenue from wide array of quick and reliable diagnostic tests offered through polyclinics and primary clinics

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

Gramin Health Care delivers affordable primary healthcare to rural India through an integrated network of polyclinics, primary clinics, 100+ pharmacies, and the Call4Cure telemedicine helpline. Services include 24/7 doctor consultations (allopathic and ayurvedic), diagnostic tests, doorstep delivery of prescription medicines, Electronic Health Records with e-prescriptions, and a Gramin Health Card providing subsidized access to partner hospitals. The Gramin Franchise model extends pharmacy services in tier 3 and tier 4 villages by partnering with local pharmacists.

Product overview

Gramin Health Care operates a multi-tiered healthcare delivery platform consisting of physical and digital touchpoints. The ecosystem includes Call4Cure (telemedicine service with 24/7 doctor consultations, medicine delivery, and diagnostics), Gramin Franchise (franchise network for rural pharmacies), Gramin Primary Clinics (serving 3-4 villages each within 10km radius), Gramin Polyclinics (larger facilities serving 30-50km radius), Gramin Pharmacies (100+ retail outlets offering allopathic and ayurvedic medicines), and Gramin Health Card (membership program for subsidized healthcare access). The company leverages technology to deliver primary healthcare to underserved rural populations across 4+ Indian states.

Differentiator

Problem solved

Functional benefit

Brands

• Call4Cure: India's premier telemedicine service providing 24/7 doctor consultations, last-mile delivery of prescription medicines, and diagnostic services.

Products and services

• Call4Cure Telemedicine Service India's premier telemedicine service providing 24/7 on-demand doctor consultations in native languages, last-mile delivery of prescription medicines, and coordination of diagnostic services, targeted at underserved rural Indian patients across multiple states.
• Gramin Franchise (Pharmacy Franchise Model) A franchise program that partners with independent rural pharmacies in tier 3 and tier 4 villages, equipping them with Gramin's technology platform (digital stock procurement, order tracking, order management, business dashboard), 24/7 doctor consultation services, e-prescription workflows, and brand support for marketing and operations.
• Gramin Primary Clinics Basic primary healthcare clinics, each serving 3-4 villages within a 10km radius, providing health screening, health education, telemedicine services, and 24/7 paramedic assistance to rural populations.
• Gramin Polyclinics Expanded multi-specialty healthcare facilities serving villages within a 30-50km radius, providing instant medical treatments, diagnosis, health checkups, telemedicine services, and one-stop medicine availability (both allopathic and ayurvedic).
• Gramin Pharmacies A network of 100+ rural pharmacies across India providing both allopathic and ayurvedic medicines at affordable prices with doorstep delivery, supporting last-mile medicine accessibility for underserved rural populations.
• Gramin Health Card A subscription/membership health card providing rural patients with access to doctor appointments and subsidized treatment rates at partner hospitals and Gramin facilities, enabling affordability for the rural target population.

Quantifiable outcome

• 902,395+ lives touched through healthcare services
• +3 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered flagship, core and minor.

• ElsevierflagshipStrategic or Co-development PartnerCollaboration to help support remote management of maternal and infant health. Elsevier provides clinical content and knowledge resources to enhance Gramin's telemedicine and healthcare delivery capabilities for maternal and infant care in rural areas.
• Government of MaharashtraflagshipStrategic or Co-development PartnerCollaboration through 'Maha Parivartan' project ensuring holistic Healthcare Development and Innovation across various districts of Maharashtra.
• Government of MeghalayaflagshipStrategic or Co-development PartnerPartnership with Smart Village movement in Meghalaya. Chief Minister Mr. Conrad K. Sangma visited Gramin's Polyclinic in Sohrarim. Health Minister Shri James P.K. Sangma also visited Gramin Health Care facilities. Polyclinic launched in April 2021.
• District Administration of PanipatcoreStrategic or Co-development PartnerMOU for creating health ecosystems via Assisted Telemedicine in rural underserved pockets. Gramin acts as extended arm to administration providing healthcare services with focus on Primary and Preventive healthcare.
• Cygnus Hospital, KarnalminorOthersPartner hospital providing subsidized treatment rates for Gramin Health Card holders. Patient Gulal Singh received leg surgery treatment at Cygnus Hospital with subsidized rates through Gramin Health Card.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• eSanjeevani (Government of India): National government-run telemedicine platform providing free specialist and primary care teleconsultations, including a dedicated rural telemedicine vertical. Directly competes for the same government and rural primary care demand that Gramin serves via state partnerships.
• MFine: AI-driven on-demand telemedicine and digital health platform partnering with hospitals to deliver online specialist consultations and diagnostics. Closely comparable in core teleconsultation capability to Gramin's Call4Cure service.
• Practo: India's largest consumer telehealth and doctor-booking platform offering online consultations, medicine delivery, and clinic software. Directly comparable to Gramin's Call4Cure telemedicine and franchise pharmacy distribution model, though Practo serves predominantly urban consumers.
• Tata 1mg (formerly 1mg): Digital health platform combining e-pharmacy, teleconsultation, diagnostics, and lab tests. Overlaps with Gramin's prescription, medicine delivery, and online doctor consultation stack, and increasingly targets tier 2/3 markets similar to Gramin's rural footprint.

Broad incumbents

• HealthCare at Home (HCAH): Provider of home-based clinical services including doctor consultations, nursing, and chronic disease management. Comparable to Gramin in offering technology-enabled doctor consultations and last-mile care delivery, but focused on metro home healthcare.
• Portea Medical: India's largest home healthcare provider offering doctor visits, nursing, physiotherapy, and chronic care at home. Comparable to Gramin's last-mile primary care model as a multi-channel care provider, though focused on urban home-based care rather than rural clinics.
• PharmEasy: Major Indian e-pharmacy and diagnostics platform offering medicine delivery, online consultations, and at-home lab tests. Comparable to Gramin's franchise pharmacy + doorstep delivery + diagnostic service bundle, though with a different customer demographic and scale.
• Apollo Hospitals (Apollo 24/7): India's largest hospital chain with a digital health arm (Apollo 24/7) for teleconsultations, e-pharmacy, and diagnostics. A broad incumbent whose outpatient and telemedicine offerings overlap with Gramin's polyclinics and Call4Cure, but at a much larger urban-centric scale.

Regional players

• MedPlus: One of India's largest pharmacy retail chains with a growing e-pharmacy and teleconsultation offering. Comparable to Gramin's franchise pharmacy network in physical retail footprint and to its prescription-driven medicine model.

Emerging players

• Neurosynaptic Communications (ReMeDi): Indian health-tech company providing telemedicine and e-clinic solutions targeting rural primary care and last-mile health workers. Highly comparable to Gramin's Call4Cure telemedical infrastructure and rural primary care focus, though with a technology-platform (vs. facility-led) model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/graminhealth
• Facebookfacebook.com/graminhealthcare
• LinkedInlinkedin.com/company/gramin-healthcare
• Instagraminstagram.com/gramin_healthcare

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gramin Health Care