SSM InfoTech Solutions

What SSM InfoTech Solutions does

SSM InfoTech Solutions Pvt. Ltd. is a privately held industrial-automation software company founded in 2001 and headquartered in Surat, Gujarat, India. It develops the proprietary X-Force product suite and is an authorized AVEVA distributor in India, additionally reselling Stratus edge-computing platforms and Matrikon OPC connectivity products. The company serves industrial enterprises across oil & gas (including PSU refineries), utilities & renewable energy, metals/mining/minerals, chemical & fertilizers, consumer packaged goods, smart-city infrastructure, and regulated life-sciences-adjacent deployments, with reference customers such as Reliance Industries, Indian Oil Corporation, Tata Steel Long Products, GAIL India, SEWA (Sharjah), VTTI Fujairah Terminal, Recron Malaysia, Torrent Power, and GIFT City. The company claims 350+ employees, 10+ countries of presence, and over 24 years of operating history, with cumulative AIMS installations cited at 700+ worldwide.

The X-Force product line addresses operator-workflow and plant-information needs at industrial sites. It includes AIMS (Alarm Information Management System, compliance-mapped to EEMUA 191, ANSI/ISA-18.2, IEC 62682, EPRI), DoW (Digital Operator Workstation / E-Logbook, 21 CFR Part 11 and GMP-aligned), IIoT EMS (Energy Management System, ISO 50001-aligned, with AI/ML anomaly detection), Plant Information Platform (PIPS), Calibration Management System, OEE Application, Batch Management System, MES, Unified Operations Center (UOC) for smart-city and centralized operations, and the newly launched Xgineer Gen-AI layer. Architecturally, the suite is positioned as a multi-vendor integration layer over ABB, Yokogawa, Emerson, Siemens, and Rockwell DCS/SCADA systems via OPC-DA/AE, with ERP/EAM connectors to SAP, Oracle, Microsoft Dynamics, IBM Maximo, OSIsoft PI, and Aspen InfoPlus.21. Distributed resale and integrator partnerships with AVEVA (MES, System Platform, InTouch HMI, Edge, PI/Historian, UOC, Predictive Analytics, Batch/Recipe Management, Insight, Mobile Operator, CONNECT), Stratus (ztC Edge, ztC Endurance, everRun, ftServer), and Matrikon (PLC/DCS OPC Server suites, historical data access, OPC security, archiving & analytics) extend the technical surface across software, edge compute, and data connectivity.

Revenue is generated through a mix of enterprise license and implementation fees for X-Force software, one-time and recurring licensing on AVEVA solutions, hardware resale with associated integration for Stratus, OPC reselling for Matrikon, and professional services/certified-training programs delivered through the SSM Learning & Development division. The go-to-market is enterprise field sales targeting large industrial plants and corporations, with consultation-based selling anchored around a "Schedule a Demo" CTA and supported by multi-channel content marketing (blog, LinkedIn, YouTube, webinars, case studies). Customers are predominantly large PSUs and global industrial firms operating in Oil & Gas, Power & Utilities, Metals & Mining, Chemicals & Fertilizers, CPG, and Smart-City infrastructure across India and select international markets in the Middle East and Southeast Asia.

Name

SSM InfoTech Solutions

Legal name

SSM InfoTech Solutions Pvt. Ltd.

Website

https://ssminfotech.biz

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

251–500 employees

Short description

SSM InfoTech Solutions is an India-based industrial automation software company (founded 2001) that develops the proprietary X-Force suite for alarm management, MES, energy monitoring, and digital operations, and distributes AVEVA, Stratus, and Matrikon platforms for industrial enterprises.

Ownership category

akta.pro rank

Product category

Industrial Automation Software

NAICS

Instruments and Related Products Manufacturing for Measuring, Displaying, and Controlling Industrial Process Variables (334513), Computer Systems Design and Related Services (54151)

SIC

Industrial Instruments For Measurement, Display, And Control (3823), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Industrial Automation Software (SCADA, HMI, MES, Historian) (IMAHAHAJ)

akta.pro secondary industries

B2B/EDI & Supply Chain Process Automation Platforms (HDAEAHAK), PLC, HMI & SCADA Automation (EDAOAHAD)

Keywords

• Industrial automation software
• Alarm management systems
• Manufacturing execution systems
• Energy management solutions
• Process automation solutions

Headquarters

HQ city

Surat

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Industrial Automation Software & Solutions: Revenue from proprietary X-Force software products (AIMS, DoW, IIoT, CMS, MES) and implementation services for industrial automation, alarm management, energy management, and digital operations.
2. AVEVA Product Distribution: Authorized AVEVA distributor reselling MES, System Platform, SCADA, InTouch HMI, Edge, Historian, PI System, UOC, and other AVEVA solutions in India with associated implementation and support services.
3. Training & Certification Services: Corporate training programs for industrial automation and AVEVA software, offered as on-site, in-house, and academic student training with AVEVA certification.
4. Stratus Edge Computing Solutions: Resale and implementation of Stratus edge computing platforms (ztC Edge, ztC Endurance, everRun, ftServer) for zero-downtime industrial computing.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

SSM InfoTech develops and sells the proprietary X-Force industrial automation software suite — including AIMS, DoW (Digital Operator Workstation), IIoT Energy Management System, Calibration Management System, Plant Information Platform, Manufacturing Execution System, Batch Management, OEE, Unified Operations Center, and Xgineer (Gen AI) — targeted at industrial enterprises in Oil & Gas, Utilities, Metals/Mining, Chemicals, FMCG, and Smart Cities. The company is also an authorized AVEVA distributor in India and resells Stratus edge computing and Matrikon OPC connectivity products, providing implementation, training, and support services around all offerings.

Product overview

SSM InfoTech Solutions offers a portfolio of proprietary products under the X-Force brand combined with authorized resale and implementation of AVEVA, Stratus, and Matrikon solutions. The X-Force product line includes AIMS (Alarm Information Management System), DoW (Digital Operator Workstation), IIoT EMS, Calibration Management System, Plant Information Platform, UOC, OEE Application, Manufacturing Execution System, Batch Management System, and Xgineer (Gen AI). The company is an authorized AVEVA distributor in India, reselling AVEVA MES, System Platform, InTouch HMI, Edge, PI System, Historian, Predictive Analytics, Batch Management, Recipe Management, Insight, Mobile Operator, and CONNECT Experience. Through Stratus partnerships, they offer ztC Edge, ztC Endurance, everRun, and ftServer for fault-tolerant edge computing. Matrikon OPC Server products (PLC, DCS, Historical Data Access, Security, Archiving & Analytics) provide industrial connectivity. The portfolio targets industrial automation across Oil & Gas, Power, Manufacturing, Chemicals, FMCG, and Smart Cities sectors.

Differentiator

Problem solved

Functional benefit

Brands

• X-Force: Proprietary industrial automation product suite by SSM InfoTech, including AIMS (Alarm Information Management System), EMS (Energy Management System), CMS (Calibration Management System), DOW (Digital Operator Workstation/Elogbook), IIoT EMS, and Plant Information Platform (PIPS).
• SSM Learning & Development

Products and services

• X-Force Alarm Information Management System (AIMS) Enterprise alarm management platform that integrates with DCS/PLC/SCADA systems to monitor alarm floods, standing alarms, and nuisance alarms with KPI dashboards and compliance reporting per EEMUA 191, ISA 18.2, and IEC 62682 standards; targets industrial operators in Oil & Gas, Refining, Utilities, and process industries.
• X-Force DoW (Digital Operator Workstation)

Quantifiable outcome

• Up to 80% reduction in audit findings due to documentation gaps
• +6 more outcomes

Named customers10 records

Segments8 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration27 records

AI capability4 records

Feature6 records

Partnerships

Three partnerships are on record, tiered core.

• AVEVAcoreChannel Partner/ Reseller/ DistributorAuthorized AVEVA distributor in India providing complete suite of AVEVA products including MES, System Platform, SCADA, InTouch HMI, Edge, Historian, PI System, UOC, and Predictive Analytics. The partnership enables distribution and implementation of enterprise-grade industrial automation solutions.
• Stratus (Penguin Solutions)coreChannel Partner/ Reseller/ DistributorReseller and integrator for Stratus edge computing solutions including ztC Edge, ztC Endurance, everRun, and ftServer platforms for zero-downtime industrial computing.
• MatrikoncoreChannel Partner/ Reseller/ DistributorReseller and integrator for Matrikon OPC Solutions including PLC OPC Server Suite, DCS OPC Server Suite, and related industrial data connectivity products.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Siemens: Global industrial automation major with SIMATIC, WinCC, PCS 7, and Opcenter MES portfolios. Competes across DCS/SCADA/MES and is one of the DCS vendors SSM X-Force integrates with, making it a partner-in-ecosystem and direct competitor for new accounts.
• Emerson: Industrial automation incumbent with DeltaV DCS, AMS (Asset Management), and Plantweb digital ecosystem. Competes with SSM's AIMS (DeltaV is an integration target), energy management, and asset performance offerings for process industry customers.
• Honeywell: Global industrial automation incumbent offering Experion, Alarm Management Suite, Forge, and connected-plant solutions. Overlaps with every X-Force product category (AIMS, MES, EMS) and competes for the same Oil & Gas, Refining, and Power customers SSM serves.
• AVEVA: Global enterprise software incumbent whose MES, PI System, Historian, and UOC platforms SSM distributes in India. AVEVA competes with its own direct sales motion globally and is both partner and indirect competitor for industrial digitalization programs SSM sells.
• Rockwell Automation: Industrial automation incumbent with FactoryTalk, Pavilion8, and Logix portfolios serving discrete/process manufacturers. Competes with SSM in MES, alarm/energy management, and IIoT, with overlapping end-customers in CPG, steel, and tire manufacturing.
• ABB: Industrial automation and digital incumbent with Ability, System 800xA, and ABB Connect. Direct overlap with SSM's alarm management/MES/energy offerings and one of the DCS platforms SSM X-Force AIMS integrates with at customer sites such as VTTI Fujairah.

Direct peers

• ICONICS (Mitsubishi Electric): Provider of HMI/SCADA/analytics software (now part of Mitsubishi Electric) serving process and discrete industries with multi-vendor integration. Closely comparable to SSM's AVEVA InTouch/Edge distribution and X-Force AIMS for alarm and operational intelligence use cases.
• COPA-DATA: Independent European vendor of zenon SCADA/HMI/Energy Management software targeting industrial process automation. Overlaps directly with SSM's AVEVA HMI/SCADA distribution plus X-Force EMS, and competes for similar DCS-integrated plant digitalization projects.
• Aspen Technology: Specialized industrial software vendor with AspenONE MES, IP.21 historian, and asset performance solutions used in process industries (Oil & Gas, Chemicals, Power). Directly comparable to SSM's X-Force MES, PIPS historian, and alarm/energy management offerings for the same process-industry buyer.
• Inductive Automation: Developer of Ignition SCADA/MES platform, a privately-held industrial automation software company of similar scale to SSM. Competes in the same SCADA/HMI/MES categories and targets multi-vendor plant environments with similar interoperability ethos.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCd1n4joKX9NzJ8hkvL-e7lw
• Facebookfacebook.com/SSM-InfoTech-Solutions-Pvt-Ltd-187983171253064
• LinkedInlinkedin.com/company/ssm-infotech-solutions-pvt--ltd-
• Xx.com/InfotechSsm

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SSM InfoTech Solutions