Bermex
- Company typePrivate
- Founded1972
- HeadquartersStow, United States
- Headcount251–500
- GTM typeB2B
- OfferingServices
Bermex firmographics
Firmographics- Name
- Bermex
- Legal name
- Bermex
- Website
- https://bermex.acrt.com
- Company type
- Private
- Founded year
- 1972
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Ownership category
- akta.pro rank
Where Bermex is headquartered
LocationHeadquarters
- HQ city
- Stow
- HQ country
- United States
- HQ region
- North America
Offices9 records
Markets served
Bermex business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure
Revenue model
- Utility Field Services Contracts: Bermex generates revenue primarily through long-term service contracts with gas, electric, water, and telecom utilities. Services include contract meter reading, damage prevention, line locating, gas compliance surveys, AMI/AMR deployment, field services, soft services (call centers, door hangers, billing support), and emergency response. Revenue is derived from contracted service agreements, typically structured as ongoing operational contracts with utility companies.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels7 records
Bermex product offering
Product offeringCore offering
Bermex is a B2B utility field services company that delivers damage prevention, metering, and compliance solutions to gas, electric, water, and telecom utilities across the United States. Its offerings span contract meter reading (manual and AMR/AMI), smart-meter deployment and post-AMI support, gas leak detection and atmospheric corrosion surveys, underground utility line locating, emergency response, mobile leak detection (Watch & Protect), soft services (call center, door hangers, billing support), and field services. Services are delivered by trained field crews under long-term enterprise contracts with utility operators.
Product overview
Bermex is a utility field services company offering a comprehensive suite of services to gas, electric, water, and telecom utilities across the United States. The portfolio centers on two core offerings: Damage Prevention Services (including Emergency Response, Line Locating, and Watch & Protect mobile leak detection) and Utility Services (spanning Automated Meter Reading, Post AMI Deployment, Gas Compliance, Metering Services, Soft Services, and Field Services). These services are designed to work as an extension of utility operations, helping reduce risk, boost efficiency, and enhance customer satisfaction. Founded in 1972 and backed by ACRT Services, Bermex provides end-to-end field solutions from smart meter deployment to ongoing support and compliance.
Differentiator
Problem solved
Functional benefit
Products and services
- Damage Prevention Services Proactive damage prevention services including utility line locating, 811 system management, and watch & protect support to prevent costly underground infrastructure damage before it happens.
- Automated Meter Reading (AMR) Advanced AMR technology delivering accurate data collection with flexible manual and automated options for consistent, reliable reads that reduce billing errors and improve operational efficiency for utility customers.
- Post AMI Deployment Services Seamless AMI integration with comprehensive planning, deployment, and ongoing support, managing every phase from route analysis to optimization to maximize smart meter investment for utilities modernizing their operations.
- Gas Compliance Services Complete gas compliance services including leak detection, atmospheric corrosion surveys, and emergency response, using advanced RMLD technology and digital documentation to meet Public Service Commission requirements for gas utilities.
- Emergency Response Services Rapid deployment teams ready 24/7 to respond to gas line breaks, water emergencies, and urgent utility situations with experienced field crews.
- Line Locating Services Accurate underground utility marking using advanced GPR technology to prevent costly strikes and project delays with fast, reliable 811 response and precise line marking.
- Watch & Protect (Mobile Leak Detection) Mobile leak detection services that monitor for gas leaks in real-time at active worksites, preventing hazards and ensuring compliance throughout construction projects.
- Metering Services High-accuracy contract meter reading with 99.5% route completion rates, combining manual precision with automated efficiency for residential, commercial, and industrial utility accounts.
- Soft Services Customer-facing services including door hangers, customer notifications, call center management, and billing support to extend utility reach and enhance customer satisfaction.
- Field Services Comprehensive utility field support including meter installations, maintenance, and specialized technical services, working as an extension of utility operations.
- Sky Grid Solutions (Aerial Drone Inspections) Aerial drone inspection services for transmission assets, distribution assets, solar panels, storm damage, substations and facilities, and vegetation management.
Quantifiable outcome
- 99.5% route completion rate for contract meter reading
- +2 more outcomes
Companies that use Bermex
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles4 records
Bermex technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
Bermex partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core, minor and notable.
- StrategiTechcoreACRT Services acquired StrategiTech in July 2020, and the company was merged into Bermex in October 2020. StrategiTech, founded in 2013 by Tommy Combs, brought capabilities in meter reading, line locating, AMI/AMR deployment, post-deployment services, atmospheric corrosion surveys, gas leak detection, and aerial drone inspections (Sky Grid Solutions). The combined entity retained the Bermex name and significantly expanded service capabilities.
- NiSource Corporate SecurityminorBermex Metering Services collaborated with NiSource Corporate Security to create safety materials for field employees, including infographics on neighborhood safety and diffusing difficult customers.
- ACRT ServicescoreACRT Services is the parent company of Bermex. Bermex joined the ACRT Services family in 2015 and has since more than doubled in size. ACRT Services provides deep organizational resources, shared safety infrastructure, training programs, and a multi-company platform (including ACRT, ACRT Pacific, and EnviroScience) that supports Bermex's utility services operations.
- NYSEG and RG&E (Avangrid)notableBermex partners with NYSEG (New York State Electric & Gas) and RG&E (Rochester Gas & Electric), both subsidiaries of Avangrid, on damage prevention programs. This partnership has resulted in a 39% reduction in fiber installation damages in New York through a three-focus-area approach shared in T&D World.
- Common Ground Alliance (CGA)notableBermex is a member and active participant in the Common Ground Alliance (CGA), a member-driven association of nearly 4,000 damage prevention professionals. The company participates in CGA's annual Conference & Expo, contributes thought leadership content, and supports CGA's public awareness campaigns including the 811 call-before-you-dig initiative.
Scale indicators9 records
Recent moves7 records
Expansion highlights5 records
Bermex competitors and assessment
Company assessmentDirect peers
- USIC (Utility Services Inc.): The largest utility locating and damage prevention services provider in North America. USIC directly competes with Bermex in underground utility line locating, 811 response, and damage prevention — the same core service line.
- Heath Consultants: Specializes in gas leak detection, atmospheric corrosion surveys, and pipeline compliance services for gas utilities. Heath directly overlaps with Bermex's Gas Compliance service line, including RMLD-based leak detection.
- Hydromax USA: Provides meter reading, AMR/AMI deployment, and utility field services for water, gas, and electric utilities. Hydromax is a direct peer to Bermex across its core contract meter reading and AMI deployment offerings.
- Olameter: A large North American provider of outsourced meter reading, AMR/AMI deployment, and utility field services. Olameter competes head-to-head with Bermex for utility meter services contracts.
- Mears Group (a Quanta Services company): Provides utility infrastructure services including pipeline construction, gas distribution, and field services for gas and electric utilities. Mears overlaps with Bermex's gas compliance, line locating, and emergency response services.
- Miller Pipeline: Specializes in gas pipeline construction, maintenance, and leak survey services for natural gas utilities. Miller Pipeline directly competes with Bermex's gas compliance and emergency response offerings.
- Premier Energy Services: Provides contract meter reading, leak detection, and utility field services to gas, water, and electric utilities. A direct competitor to Bermex in core meter reading and field service contracts.
- Cintel (a Cogent Company): Provides utility field services, damage prevention, and infrastructure support across multiple U.S. regions. Cintel competes with Bermex for utility field service contracts in overlapping geographies.
Broad incumbents
- Quanta Services: The largest publicly traded utility infrastructure services company in North America. While much broader than Bermex (encompassing transmission, distribution, and renewables EPC), Quanta's subsidiary Mears Group directly competes in Bermex's service lines and represents the scale benchmark for the sector.
- Itron: A leading manufacturer of smart meters, AMI/AMR networks, and utility data management software. While Itron is upstream of Bermex in the AMI value chain, it shapes the deployment ecosystem in which Bermex operates and is a comparable in the broader smart metering services market.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks5 records
Key highlights6 records
Customer concentration
Bermex social profiles
Digital presenceBermex financial estimates
Financial estimateRevenue estimate
Valuation estimate
Bermex leadership team
Management profileNumber of profiles
Profiles17 records
Bermex funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Bermex M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Bermex
What does Bermex do?
Bermex is a B2B utility field services company that delivers damage prevention, metering, and compliance solutions to gas, electric, water, and telecom utilities across the United States. Its offerings span contract meter reading (manual and AMR/AMI), smart-meter deployment and post-AMI support, gas leak detection and atmospheric corrosion surveys, underground utility line locating, emergency response, mobile leak detection (Watch & Protect), soft services (call center, door hangers, billing support), and field services. Services are delivered by trained field crews under long-term enterprise contracts with utility operators.
Is Bermex a public or private company?
Bermex is a private company. It is classified as management employee owned and is currently operating.
When was Bermex founded?
Bermex was founded in 1972. It employs 251 to 500 people.
Where is Bermex based?
Bermex is headquartered in Stow, United States, in the North America region.
How does Bermex make money?
One revenue line is on record: utility Field Services Contracts.
Who are Bermex's main competitors?
Direct peers on record are USIC (Utility Services Inc.), Heath Consultants, Hydromax USA, Olameter, Mears Group (a Quanta Services company), Miller Pipeline, Premier Energy Services and Cintel (a Cogent Company). Broad incumbents are Quanta Services and Itron.
Does Bermex have an API?
No public API is recorded for Bermex.