HNRG

What HNRG does

HNRG (legal entity H-energy1 S.r.l) is an Italian digital solutions and consulting firm headquartered in Limena, Padua, that delivers end-to-end digital transformation services to enterprise clients across Italy. Founded in 2009 and operating through six physical offices (Limena, Milano, Torino, Bologna/Casalecchio di Reno, Roma/Frascati, and Gravellona Toce), the company positions itself as a human-centered consultancy combining strategy, design, and technology delivery. Its service portfolio spans Strategy & Value Design, Experience Orchestration & Agentic Interaction, CRM/CX/Commerce Platforms (notably SAP CX and SAP CPQ), Digital Products & Delivery, Integration & Core Systems, and Data, AI & Activation.

The company's revenue model is professional services-based: project-based engagements, implementation fees for platform deployments (SAP CX/CPQ being prominent), and ongoing development or managed services retainers. Pricing is quote-based B2B with no public rate cards, and the customer base skews entirely enterprise, spanning fashion/luxury (Furla, Zegna, Santoni), insurance (Allianz, Aon), financial services (Banca Generali), energy (Uniper, E-on, Gazel energie, IGS), retail (Coop, Duracell, Dorelan), entertainment (Ticketone), and industrials (SICEP, Neri, DAB, Aeroporto di Bologna). The firm markets itself primarily through industry events (SAP Connect Day, TD SYNNEX AI & Hybrid Cloud), LinkedIn, and case-study content, targeting CIOs, IT Directors, and Enterprise Architects.

HNRG appears affiliated with the Altea Federation network (linked from its website for governance and ethics) and has collaborated publicly with sibling firm Altea UP at SAP events, suggesting group-level coordination. The company has no disclosed funding rounds, no public revenue figures, and operates as a privately held Italian S.r.l (limited liability company). AI capability is positioned as a service line ("Agentic Interaction Design," "Data, AI & Activation") with generative AI cited as a modality but no disclosed in-house models, patents, or research artifacts.

Name

HNRG

Legal name

H-energy1 S.r.l

Website

https://hnrg.it

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

101–250 employees

Short description

HNRG (H-energy1 S.r.l) is an Italian digital transformation consultancy that delivers strategy, customer experience orchestration, CRM/CX/commerce platform implementation, and AI-enabled digital products to enterprise clients across Italy through six regional offices.

Ownership category

akta.pro rank

Product category

Digital Transformation Consulting

NAICS

Custom Computer Programming Services (541511)

SIC

Services-Computer Programming Services (7371)

akta.pro primary industry

B2B SaaS & Enterprise Personalization (CRM, Sales, Support) (HDAAAGAJ)

akta.pro secondary industry

Web Content Management (WCM) & Experience Platforms (Content Services) (HDAEAGAK)

Keywords

• Digital transformation services
• Customer experience consulting
• CRM platform implementation
• Digital product development
• Data and AI services

Headquarters

HQ city

Milano

HQ country

Italy

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Professional Services - Strategy & Consulting: Strategy and value design consulting services, including digital transformation strategy, customer experience strategy, and business process optimization. Revenue is generated through project-based engagements and retainer contracts with enterprise clients.
2. Digital Product Development: Custom digital product design and development services including web applications, mobile apps, commerce experiences, and smart applications. Billed as one-time project engagements or through ongoing development retainer arrangements.
3. Platform Implementation & Integration: Implementation of CRM, CX, and Commerce platforms (such as SAP CX, SAP CPQ) along with enterprise integration services. Revenue from implementation projects and potentially ongoing managed services.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

HNRG (legal name H-energy1 S.r.l) is an Italian digital solutions agency delivering end-to-end digital transformation services to enterprise clients. Its offerings span strategy and value design, customer experience orchestration with agentic interaction, CRM/CX/Commerce platform implementation (including SAP CX and SAP CPQ), digital product development, enterprise system integration, and data platform and AI activation services. The company applies a human-centered methodology combining user experience design, technology delivery, and AI-driven behavioral insights to unify marketing, sales, service, commerce, and clienteling ecosystems.

Product overview

HNRG (H-energy1 S.r.l) is a digital solutions company that operates as a services firm rather than a software product vendor. The company offers an integrated portfolio of professional services organized around digital transformation: Strategy & Value Design, Experience Orchestration & Agentic Interaction, CRM/CX/Commerce Platforms, Digital Products & Delivery, Integration & Core Systems, and Data, AI & Activation. These services are delivered through a human-centered approach combining user experience, design, and development. The company specializes in creating end-to-end customer experiences, designing connected digital ecosystems orchestrating marketing, sales, service, commerce and clienteling, and enabling data platforms with AI. Case studies include Leone 1947 (commerce experience) and SICEP Smart APP.

Differentiator

Problem solved

Functional benefit

Products and services

• Strategy & Value Design
• Experience Orchestration & Agentic Interaction
• CRM / CX / Commerce Platforms
• Digital Products & Delivery
• Integration & Core Systems
• Data, AI & Activation

Quantifiable outcome

• SAP CPQ implementation for CIFA - Concrete Machinery demonstrating complex configure-price-quote automation
• +2 more outcomes

Named customers21 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature6 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Altea FederationcoreStrategic or Co-development PartnerAltea Federation is the parent/group organization of HNRG. The company website links to Altea Federation (alteafederation.it) for corporate governance and ethics information. HNRG appears to be a member of the Altea Federation network of companies providing digital transformation services.
• Altea UPminorStrategic or Co-development PartnerAltea UP collaborated with HNRG at SAP Connect Day for Customer Experience event on May 26. Altea UP is a partner company within the Altea network. Joint participation in SAP CX customer experience events to showcase implementation capabilities.
• SAPcoreTechnology or IntegrationSAP is a key technology platform partner. HNRG demonstrates SAP CX (Customer Experience) and SAP CPQ (Configure Price Quote) implementation expertise. Case study featured with CIFA - Concrete Machinery using SAP CPQ. Participation in official SAP Connect Day events indicates certified/partnership status.
• CIFA - Concrete MachineryminorImplementation/ SI/ Consulting PartnerCIFA - Concrete Machinery is featured as a reference customer for SAP CPQ implementation project delivered by HNRG. This represents a customer success case used for business development rather than a formal partnership.
• TD SYNNEXminorChannel Partner/ Reseller/ DistributorTD SYNNEX is the organizer of the AI & Hybrid Cloud event where HNRG participated to discuss AI enterprise integration. TD SYNNEX appears as an event co-host distributing HNRG's presence to enterprise audiences.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Engineering Group: One of the largest Italian IT services groups, offering digital transformation, CX, system integration, and platform services across virtually the same verticals HNRG serves, with significantly greater scale.
• NTT Data Italia: Major global SI with a substantial Italian practice delivering SAP, CRM/CX, data, and AI programs to large enterprise and public-sector clients, frequently competing for the same tier-1 transformation deals as HNRG.
• Accenture Italia: Global consulting and digital services incumbent with a large Italian practice covering strategy, design, SAP/CX, data and AI, competing for the same enterprise digital transformation mandates that HNRG bids on.
• Deloitte Digital Italy: Big Four digital consultancy delivering CX, commerce, CRM, and data/AI transformations in Italy with a brand-led creative model that closely parallels HNRG's human-centered design positioning.
• Capgemini Italia: Global SI with a strong Italian presence in SAP, digital customer experience, intelligent automation, and data/AI, competing for enterprise transformation budgets alongside HNRG.

Direct peers

• Altea UP: Sister company within the Altea Federation network; jointly presents with HNRG at SAP Connect Day on Customer Experience and shares overlap in SAP CX/CPQ implementation, application management and enterprise digital services in Italy.
• BIP (Business Integration Partners): Large Italian-headquartered consulting and digital transformation firm with a comparable mix of strategy, design, technology, data/AI, and CX/CRM delivery for enterprise clients, competing for the same Italian enterprise RFPs as HNRG.
• Horsa: Italian SAP-focused consulting and digital services firm implementing CX, ERP, and commerce platforms for mid-market and enterprise customers; overlaps directly with HNRG's SAP CX/CPQ and commerce practice.
• Sytel Reply: Italy-based Reply Group company specializing in SAP customer experience and commerce implementations, comparable in size, geography and SAP CX delivery focus to HNRG.

Regional players

• iConsulting: Italian digital and data consulting firm focused on data platforms, analytics, and customer experience solutions for enterprise clients, with comparable mid-market positioning and a partially overlapping CX/data/AI practice.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/h-energy

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HNRG