HeartShare Human Services

What HeartShare Human Services does

HeartShare Human Services of New York is a 501(c)(3) nonprofit human services agency operating across New York City, organized into two primary divisions: Developmental Disability Services and St. Vincent's Family Services. The Developmental Disability Services division serves approximately 2,500-2,729 children and adults annually with intellectual and developmental disabilities through an integrated stack including 10 site-based day programs, approximately 30 residential group homes and supportive apartments across Brooklyn, Queens, and Staten Island, 5 special education schools (including one co-located with children's residences for children with autism ages 5-21), clinical services, employment/vocational support, and the Artshare creative arts program. The St. Vincent's Family Services division serves over 8,000-8,500 children, youth, and families annually dealing with trauma related to family separation and poverty through foster care and homefinding, supportive housing, children's community residences, preventive services, Health Homes care coordination, a mental health clinic, a pediatric and adolescent health center, the American Dream Program for educational coaching and tuition assistance, community programming, and energy assistance.

HeartShare's core technology and operating model rests on person-centered, trauma-informed, evidence-based clinical practice frameworks rather than proprietary software platforms. The organization operates under New York State OPWDD (Office for People With Developmental Disabilities) and NYC ACS (Administration for Children's Services) contracting frameworks, including ICF/IID waivers and OPWDD eligibility protocols that determine program enrollment. An assistive-technology partnership with NYU Tandon School of Engineering supplements the clinical model, and HIPAA-compliant data handling is maintained under a Corporate Compliance Program. There are no consumer-facing digital products, mobile applications, or APIs; service delivery occurs through physical program sites and direct care staff.

Revenue is generated through four streams: government contracts with OPWDD and ACS for fee-for-service delivery, charitable donations (the organization reports 89 cents of every donated dollar going to programs), foundation and corporate grants (Mother Cabrini Health Foundation, Gladys Brooks Foundation, Taft, Pinkerton, KGDF), and event-based fundraising including galas, golf outings, and Team Heartshare participation in the NYC Marathon and TD Five Boro Bike Tour. Services are delivered at no cost to participants. The organization employs approximately 1,990 staff across 150+ program sites, governed by two division-specific Boards of Directors, and is led by President & CEO Dawn Saffayeh (appointed 2023).

Name

HeartShare Human Services

Legal name

Heartshare Human Services of New York

Website

https://heartshare.org

Company type

Private

Founded year

1869

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

HeartShare Human Services is a 501(c)(3) nonprofit operating 150+ program sites across New York City, serving over 2,500 individuals with intellectual and developmental disabilities and over 8,500 children, youth, and families in crisis annually through Developmental Disability Services and St. Vincent's Family Services, funded primarily by OPWDD and ACS government contracts, donations, and grants.

Ownership category

akta.pro rank

Product category

Human Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412), Individual and Family Services (6241), Other Individual and Family Services (624190), Child and Youth Services (62411), Child and Youth Services (624110)

SIC

Services-Social Services (8300), Services-Health Services (8000), Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGACAG)

akta.pro secondary industries

Disability Services & Independent Living Support (BPAGAEAG), Family & Parenting Support Services (BPAGAEAC), Live-In Special Needs & Inclusive Childcare (HSAAAEAJ), Down Syndrome & Intellectual/Developmental Disabilities (IDD) Childcare (HSAAAIAC)

Keywords

• Human services nonprofit
• Developmental disability services
• Foster care services
• Special education schools
• Child welfare services

Headquarters

HQ city

Howard Beach

HQ country

United States

HQ region

North America

Offices14 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Donations and Charitable Contributions: Private donations from individuals and corporations, with 89% of each dollar donated going directly to program services. Includes general donations, planned giving, stock/securities gifts, and matching gifts.
2. Government Contracts and Fee-for-Service: Funding from government agencies including OPWDD (Office for People With Developmental Disabilities) for I/DD services and ACS (Administration for Children's Services) for child welfare programs. Services are delivered under regulatory frameworks and waivers.
3. Event-Based Fundraising: Revenue from special events including galas, golf outings, charity runs, and team participation in marathons and bike tours. Corporate sponsorships and ticket sales for benefit events.
4. Corporate and Foundation Grants: Partnerships with foundations and corporate giving programs including matching gifts and planned giving from donors.

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

HeartShare Human Services is a nonprofit 501(c)(3) human services agency that supports over 2,500 children and adults with intellectual and developmental disabilities (I/DD) and over 8,500 children, youth, and families. It operates two main program divisions: HeartShare Developmental Disability Services, which provides residential, day, and supportive housing programs, and St. Vincent's Family Services, which delivers foster care, adoption, and family support services.

Product overview

HeartShare Human Services is a nonprofit human services agency offering two primary service programs: Developmental Disability Services and St. Vincent's Family Services. Developmental Disability Services provides multi-faceted supports including Day Programming, Residential Group Homes, Residential Supportive Apartments, Clinical Services, Employment Services, Arts & Creativity (Artshare), Education, and Family Support for over 2,500 children and adults with intellectual and developmental disabilities annually. St. Vincent's Family Services offers a continuum of support including Foster Care & Foster Families, Supportive Housing, Children's Community Residences, Preventive Services, Health Homes, Mental Health Clinic, Pediatric & Adolescent Health Center, Educational & Employment Support, Community Programming, and Energy Assistance, serving over 8,000 children, youth, and families dealing with trauma related to family separation and poverty. These interconnected programs are designed to meet individuals where they are, promoting health and well-being, creating stability, and unlocking futures.

Differentiator

Problem solved

Functional benefit

Products and services

• HeartShare Developmental Disability Services A program division serving over 2,500 children and adults with intellectual and developmental disabilities (I/DD) through person-centered supports including residential, day, and housing services.
• St. Vincent's Family Services A program division providing foster care, adoption, prevention, and family support services to children, youth, and families in crisis.
• Residential Programs 24/7 staffed residences for children and adults with intellectual and developmental disabilities, including IRAs (Individualized Residential Alternatives) and children's residential programs.
• Day Programs Day habilitation, day treatment, and pre-vocational programs for adults and children with developmental disabilities, providing skill-building and community inclusion.
• Supportive Apartments Independent and supported apartment living options for individuals with developmental disabilities, with on-site staff support.
• Special Education Schools (Clover) Special education programs for school-age children with developmental disabilities, providing individualized academic and therapeutic instruction.

Quantifiable outcome

• 100% of youth in American Dream Program graduated from high school or obtained HSE/GED
• +5 more outcomes

Named customers4 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core.

• NYU Tandon School of EngineeringcoreStrategic or Co-development PartnerInnovative partnership for Developmental Disability Services where students and faculty develop new technologies with Heartshare participants to bridge gaps between impossible and possible. Allan B Goldstein, Senior Lecturer at NYU Tandon, leads technology development efforts supporting individuals with developmental disabilities.
• Fair FuturescoreStrategic or Co-development PartnerYouth-led advocacy group spanning NYC foster care agencies with focus on 1:1 coaching. Heartshare St. Vincent's at the forefront. Campaign successfully secured $10m in funding. Supports youth advocacy and system change.

Scale indicators10 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• YAI (Young Adult Institute): YAI is one of the largest NYC-based nonprofits providing I/DD services including residential, day, employment, and clinical programs — directly comparable to HeartShare's Developmental Disability Services arm in mission, geography, and operating model.
• AHRC New York City: AHRC NYC operates OPWDD-funded residential, day habilitation, employment, and family support programs for people with I/DD across the five boroughs, closely mirroring HeartShare's I/DD service mix and government funding profile.
• The New York Foundling: The New York Foundling is a major NYC child welfare and family services nonprofit providing foster care, preventive services, and youth programs under ACS contracts — directly comparable to HeartShare's St. Vincent's Family Services arm.
• Children's Aid Society: Children's Aid delivers foster care, preventive, education, and health services across NYC, sharing HeartShare's St. Vincent's portfolio and ACS contracting relationships.
• Catholic Charities of New York: Catholic Charities NY is a large multi-service nonprofit operating child welfare, disability, housing, and senior services across the city — comparable to HeartShare in mission breadth, faith-affiliated roots, and government contracting model.
• Goodwill Industries of New York and Northern New Jersey: Goodwill NY/NJ operates employment, training, and disability programs funded through government contracts and donations, comparable to HeartShare's employment services and I/DD day programming arms.
• Good Shepherd Services: Good Shepherd Services runs ACS-funded foster care, preventive, and youth development programs across NYC boroughs, directly comparable to HeartShare St. Vincent's Family Services.
• Services for the Underserved (SUS): SUS provides housing, behavioral health, and disability services across NYC under OPWDD, OMH, and ACS contracts, closely aligned with HeartShare's integrated service model.

Emerging players

• Life's WORC: Life's WORC is a Long Island/NYC I/DD services nonprofit operating group homes, day programs, and clinical services under OPWDD contracts — an adjacent peer with overlapping service lines and regulatory framework.
• Wildcat Service Corporation: Wildcat provides employment, vocational, and day programs for individuals with I/DD in NYC, comparable to HeartShare's Employment Services and Artshare sub-programs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/heartshare
• LinkedInlinkedin.com/company/heartshare-human-services-of-new-york
• Instagraminstagram.com/heartshare
• Xx.com/heartshare

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HeartShare Human Services