What Tech and Solve does

Tech and Solve is a Colombian-headquartered IT services firm founded in 2008 that delivers DevOps, custom software development, cloud migration, and AI-powered automation primarily to insurance and financial services enterprises across Latin America, with growing presence in Europe and the United States. The company operates a nearshore delivery model from offices in Medellín, Bogotá, Mexico City, and Madrid, staffed by AWS-certified engineers working under a 100% agile methodology that has been part of the firm's identity since 2012.

The core professional services portfolio comprises DevOps 360 and DevOps Xpress transformation engagements, Site Reliability Engineering (Disponibilidad de sitios • SRE) for application availability, Software a la Medida custom development, cloud migration, organizational agility consulting, and nearshore staff augmentation. Layered on top of the services business is a growing set of branded software products: Solver AI Automation (which connects to insurer email systems and CRM/ERP via APIs to extract intent and structured data from broker communications), Solver AIssistance (conversational AI for WhatsApp, chatbots, and web), Celerabit (performance testing), and AURA (a DORA compliance and operational resilience platform launched in November 2025). These products integrate with third-party systems such as Dynatrace, Splunk, Datadog, and CRM/ERP platforms.

Commercially, Tech and Solve combines project-based and multi-year contract professional services with an emerging subscription/recurring layer around its AI and compliance products. Go-to-market is enterprise field sales, supplemented by AWS co-sell as a Select Partner since 2018, participation in insurance industry events (Fasecolda, BEYOND MX, AMIS MX, Insurtech associations), and a nearshore delivery value proposition centered on timezone alignment and cost efficiency versus U.S. or offshore alternatives. The firm is privately held, 100% employee-owned with no disclosed external funding.

Name

Tech and Solve

Legal name

TECH AND SOLVE S.A.S.

Website

https://techandsolve.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

101–250 employees

Short description

Tech and Solve is a Colombian IT consulting firm delivering DevOps, custom software development, SRE, and AI-powered automation to insurance and financial services enterprises across Latin America, with offices in Colombia, Mexico, and Spain.

Ownership category

akta.pro rank

Product category

IT Consulting & DevOps Services

NAICS

Computer Systems Design and Related Services (5415), Computer Systems Design Services (541512)

SIC

Services-Computer Programming Services (7371), Services-Prepackaged Software (7372)

akta.pro primary industry

Application Maintenance & Support (AMS) (BPAEAFAC)

akta.pro secondary industries

Technical Enablement & Adoption Services (Change Management, Adoption, Champions) (BPAEANAC), IT Knowledge Management & Service Desk Platforms (HDAEALAH)

Keywords

• IT consulting services
• DevOps transformation
• Cloud migration services
• Nearshore staff augmentation
• Custom software development

Headquarters

HQ city

Medellín

HQ country

Colombia

HQ region

Latin America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Professional Services - Staff Augmentation: Nearshore staff augmentation model providing qualified AWS-certified professionals to complement client teams. Clients benefit from geographic and cultural proximity, similar time zones, and cost savings compared to local or offshore staffing.
2. DevOps Services: Comprehensive DevOps implementation services including DevOps 360 (full transformation) and DevOps Xpress (focused rapid results). Includes infrastructure automation, CI/CD pipeline implementation, and cloud optimization.
3. Custom Software Development: Agile-based custom software development services with continuous, evolving delivery. Covers cloud-native applications, migration to cloud, and modern technology stack implementation (Vue, React, Angular, Java, Node, Python, .NET, PHP, SpringBoot).
4. AI Automation Solutions: Solver AI Automation product for insurance brokerages with 90% reduction in manual processing time. Subscription or usage-based model for AI-powered document processing and CRM automation.
5. Regulatory Compliance Solutions: AURA solution for DORA compliance targeting financial and insurance companies in Europe and Latin America. Provides automated compliance reporting, incident management, and resilience testing.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

Tech and Solve is an IT consulting and software services firm that delivers DevOps transformation, custom software development, cloud migration and Site Reliability Engineering to enterprise clients across Latin America and Europe. It also builds and sells proprietary AI and compliance products — Solver AI Automation for insurance brokerages, Solver AIssistance for customer service, AURA for DORA compliance and Celerabit for performance testing — delivered alongside AWS-certified nearshore staff augmentation.

Product overview

Tech and Solve is an IT services company offering a portfolio of technology services organized around DevOps, custom software development, cloud infrastructure, and AI-powered solutions. The core offering spans DevOps transformation services (DevOps 360 and DevOps Xpress), Site Reliability Engineering (Disponibilidad de sitios • SRE), and custom software development (Software a la Medida), supported by Nearshore staff augmentation and AWS cloud partnership services. AI-capable products include Solver AIssistance for customer service automation, Solver AI Automation for insurance brokerage process automation, and Celerabit for performance testing. AURA addresses DORA regulatory compliance for financial and insurance clients. The company operates across Latin America, Spain, and the United States with offices in Colombia, Mexico, and Spain.

Differentiator

Problem solved

Functional benefit

Brands

• DevOps 360: Full DevOps transformation service focusing on governance and DevOps culture across all levels of the organization.
• DevOps Xpress
• Solver AIssistance
• Disponibilidad de Sitio • SRE
• Celerabit
• AURA
• Solver AI Automation

Products and services

• DevOps Services (DevOps 360 & DevOps Xpress) Comprehensive DevOps transformation service delivering software with velocity, efficiency and automation across the enterprise; includes DevOps 360 (full governance and culture rollout) and DevOps Xpress (focused rapid DevOps adoption on a critical app). Targeted at enterprise IT and engineering organizations.
• Disponibilidad de sitios • SRE Site Reliability Engineering service that maximizes application availability and reliability through proactive strategies, constant monitoring, intelligent alerting, automation and observability, with SLI/SLO scoring for fault management. Targets enterprises that need continuous digital service availability.
• Software a la Medida (Custom Software Development) Agile custom software development service delivering cloud-native applications, cloud migration and modern tech-stack implementations to reduce time-to-market and risk for enterprise clients across diverse verticals.
• Nearshore Staff Augmentation Staff augmentation service embedding AWS-certified nearshore engineers (typically -2 to +1 hour timezone difference from LATAM clients) into client development teams to accelerate digital transformation and fill cloud/DevOps skill gaps.
• Agilismo Organizacional (Organizational Agility) Consulting service that drives organizational agility by implementing agile culture and practices across teams to improve collaboration, delivery and operational efficiency.
• Solver AIssistance AI-powered customer service solution that uses NLP to respond to frequently asked questions across chatbots, WhatsApp and web channels, optimizing support and customer experience for enterprise clients.
• Solver AI Automation AI-powered automation product for insurance brokerages that ingests communications (email, PDFs, scanned images), identifies intent, extracts structured data and performs automated actions in CRM and ERP systems to reduce manual processing by 90% and run 24/7.
• Celerabit Performance Testing Software performance testing solution that simulates real-world load scenarios to validate application performance before cloud migrations, anticipating operational impact and protecting user experience.
• AURA (Automated Unified Resilience Advantage) DORA compliance platform for financial and insurance organizations that translates DORA requirements into concrete actions, verifiable evidence and automatic reports, with native observability integrations (Dynatrace, Splunk, Datadog) covering ICT risks, incident management, resilience testing and third-party risk.

Quantifiable outcome

• 90% reduction in manual processing time for insurance brokerages
• +8 more outcomes

Named customers15 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability5 records

Feature5 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Amazon Web Services (AWS)coreTechnology or Integration · 1 January 2018AWS Select Partner since 2018, providing cloud application development, AWS Lambda serverless solutions, and infrastructure services. Tech and Solve has certified AWS engineers and accesses the AWS partner ecosystem for customer acquisition.
• MicrosoftcoreTechnology or Integration · 1 January 2018Microsoft became an ally in 2018 alongside AWS, enabling Tech and Solve to offer Azure-based solutions and DevOps practices using Azure DevOps.
• CamacoesminorOthersAffiliated member of Camacoes, Colombia's insurance chamber, providing networking and industry recognition within the Colombian insurance ecosystem.
• Asociación Insurtech MéxicominorOthersMember of the Mexican Insurtech Association, enabling participation in insurance innovation ecosystem and industry events in Mexico.
• Insurtech ColombiaminorOthersMember of Insurtech Colombia association, connecting with insurance technology innovation network in Colombia.
• FasecoldaminorOthersActive participant in Fasecolda events and conventions, with booth presence at the 2025 International Insurance Convention demonstrating AI and transformation solutions for the Colombian insurance industry.

Scale indicators9 records

Recent moves8 records

Expansion highlights6 records

Market position

Competitive moat5 records

Key highlights6 records

Customer concentration

• Xx.com/techandsolve
• YouTubeyoutube.com/channel/UCf9DABumLQQ1Dw60cdSn0gA
• Facebookfacebook.com/techandsolve
• LinkedInlinkedin.com/company/techandsolve
• Instagraminstagram.com/techandsolve

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tech and Solve