Bitcastle Exchange

What Bitcastle Exchange does

Bitcastle is a multi-product retail trading platform operating as bitcastle LLC, incorporated in St. Vincent and the Grenadines (Kingstown), with an operational office in Hanoi, Vietnam. Founded in July 2019, the company has expanded from a single cryptocurrency spot exchange into a four-product ecosystem: the Exchange (spot trading in Bitcoin, Ethereum, and approximately 40 altcoin pairs with 0% fees on major pairs), High&Low (binary options), bitcastleFX (MetaTrader 4 and 5-based FX and CFD trading across 250+ instruments with up to 3,000x leverage), and the AI Trader (AIおまかせトレーダー), an automated trading system offering Gold Course and Bitcoin Course investment mandates available as a dedicated account on the MT5 platform. Technology is built primarily on the industry-standard MetaTrader 5 stack with TradingView charting, Sumsub for KYC/AML, Transak and Alchemy Pay for fiat on-ramps, and Hacken Proof and LRQA Nettitude for security auditing.

The company monetizes through multiple streams: FX/CFD spreads (advertised as industry-narrow on the Emperor account, e.g., USD/JPY 0.5 pips, BTC/USD 120 pips), AI Trader service fees, withdrawal fees (2,500 JPY per transaction across bank, STICPAY, and crypto rails), and minor trading pair fees (since major crypto pairs are offered at 0%). Distribution is primarily product-led and self-serve via web, mobile, and MT5, supplemented by an aggressive IB/affiliate partner network offering up to $25/lot commissions and 70% sub-affiliate revenue share. Customer acquisition leans heavily on the Japanese market through localized language support, JPY-denominated accounts, a dedicated KOL business development team, and 24/7 Japanese customer service. Bitcastle reports 500,000+ users across 100+ countries, $200M+ in 24-hour trading volume, and 30,000+ app downloads; the company sponsors Belgian First Division A football club Sint-Truidense V.V. for brand visibility. The company is privately held with no disclosed funding rounds, institutional investors, or parent entity in the available source material.

Name

Bitcastle Exchange

Legal name

bitcastle LLC

Website

https://bitcastle.io

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

Bitcastle Exchange is a privately held multi-product retail trading platform founded in 2019, offering cryptocurrency spot trading with 0% fees on major pairs, binary options, MT5/MT4-based FX/CFD trading up to 3,000x leverage, and an AI-powered auto-trading product, serving 500,000+ retail users globally with a strong focus on Japan.

Ownership category

akta.pro rank

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices3 records

Markets served

GTM type

B2C

Offering type

Software

Cost components

Technology or R&D, Marketing or Sales, Operations, Personnel, Infrastructure, Others

Revenue model

1. Cryptocurrency Trading Fees: Revenue from cryptocurrency trading, though major pairs are offered at 0% fee as a promotional strategy. Other trading pairs and services likely generate fees.
2. FX/CFD Spreads: Revenue generated from spreads on FX and CFD trading. The company advertises narrow spreads (e.g., USD/JPY 0.5 pips, BTC/USD 120 pips) as competitive advantage.
3. AI Trading Service Fees: Revenue from AI-powered automated trading services, including dedicated AI investment accounts.
4. Affiliate/IB Commissions: Revenue sharing with Introducing Brokers (IB) who refer traders. IBs earn up to $25/lot in commissions.
5. Account/Withdrawal Fees: Withdrawal fees charged for fund transfers (e.g., 2,500 JPY per withdrawal).

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Bitcastle Exchange is a retail multi-asset trading platform that lets individual users buy and sell cryptocurrencies (Bitcoin, Ethereum, altcoins) on a spot exchange with 0% trading fees on major pairs, trade binary options through its High&Low product, and trade FX/CFDs on MetaTrader 4 and MetaTrader 5 with up to 3,000x leverage across 250+ instruments. It also offers an AI-powered auto-trading service (AI Trader / AIおまかせトレーダー) with Gold and Bitcoin investment courses, and supports an affiliate/Introducing Broker partner program for user referrals.

Product overview

Bitcastle Exchange is a multi-product financial services platform combining cryptocurrency exchange, forex/CFD trading, and AI-powered automated investing. The core offering consists of three main platforms: the Exchange for cryptocurrency spot trading (Bitcoin, Ethereum, altcoins) with 0% fees on major pairs; High&Low for binary options trading; and the MT5/MT4 Platform for forex and CFD trading across 250+ financial instruments. Add-on modules include the AI Trader (AIおまかせトレーダー) for automated investment management with Gold and Bitcoin courses, plus the Rewards Hub for bonuses and loyalty incentives. The platform also supports affiliate and IB partner programs for user referral commissions. The company targets both beginner and professional traders with support in multiple languages including Japanese.

Differentiator

Problem solved

Functional benefit

Products and services

• Exchange (Crypto Spot Trading) Spot cryptocurrency exchange where individual traders buy and sell Bitcoin, Ethereum, and altcoins with 0% trading fees on major pairs across 40+ listed pairs. Targeted at both beginner and professional retail traders.
• High&Low (Binary Options) Binary options trading platform that lets users predict whether an asset price will go higher or lower within a defined window, offering simplified derivative trading with user-focused features. Targeted at retail traders seeking a simpler alternative to traditional options.
• MT5 Platform (MetaTrader 5 FX/CFD) FX and CFD trading platform powered by MetaTrader 5, providing access to currency pairs and 250+ financial instruments with up to 3,000x leverage, narrow spreads, manual trading, and Expert Advisors (EA) automation. Targeted at retail FX/CFD traders.
• MT4 Platform (MetaTrader 4 FX/CFD) CFD trading platform powered by MetaTrader 4, offering currency pairs and financial instruments trading with advanced analytical capabilities for retail traders who prefer the MT4 environment.
• AI Trader (AIおまかせトレーダー) AI-powered automated trading service that analyzes markets in real time and executes trades autonomously on the MT5 platform, offering Gold Course (XAU/USD) and Bitcoin Course (BTC/USD, BTC/JPY) strategies with investments starting from 500 JPY. Targeted at retail users who lack trading expertise or time, including beginners and busy professionals.
• Rewards Hub Crypto rewards platform offering bonuses, vouchers, and promotional incentives including a welcome bonus of up to $15 and a 15,000 USDT first deposit reward. Targeted at new and existing retail users of the Bitcastle platform.
• IB Partner Program (bitcastleFX) Introducing Broker program for bitcastleFX that pays partners up to $25/lot with a 5-tier multi-level commission structure, marketing tools, reporting dashboards, and 24/7 Japanese-speaking support. Targeted at KOLs, influencers, community leaders, and marketers who refer new traders.
• Affiliate Program (Bitcastle Exchange) Referral affiliate program for Bitcastle Exchange that pays 70% commission on trading fees generated by referred users, including a sub-affiliate layer for multi-level referrals. Targeted at individual marketers and content creators promoting the platform.

Quantifiable outcome

• 500,000+ users worldwide across 100+ countries
• +3 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability5 records

Feature5 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• SumsubcoreTechnology or IntegrationKYC/AML verification provider for identity verification and compliance services on the platform.
• TransakcoreTechnology or IntegrationFiat-to-crypto on-ramp provider enabling users to purchase cryptocurrency using traditional payment methods.
• Alchemy PaycoreTechnology or IntegrationCryptocurrency payment gateway enabling fiat-crypto conversion and payment services.
• Echelon PayminorChannel Partner/ Reseller/ DistributorPayment services provider for the Bitcastle ecosystem.
• Hacken ProofcoreTechnology or IntegrationBlockchain security auditing and bug bounty platform ensuring platform security through security reviews.
• LRQA NettitudecoreTechnology or IntegrationCybersecurity certification and compliance services, including ISO/IEC 27001 certification support.
• TradingViewcoreTechnology or IntegrationCharting and market data provider integrated into the platform for trading analysis.

Scale indicators9 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Bybit: Bybit is a centralized crypto exchange with deep derivatives, copy-trading, and leveraged products — the closest direct comparison to Bitcastle's combination of spot crypto, FX/CFD, and high-leverage derivatives under one roof.
• OKX: OKX is a major centralized crypto exchange offering spot, derivatives, options, and a unified web/mobile trading experience — directly comparable to Bitcastle's multi-product (spot + binary options + leveraged FX) positioning.
• Bitget: Bitget combines spot crypto trading with futures, copy-trading, and high-leverage derivatives aimed at retail traders — closely mirroring Bitcastle's mix of zero/low-fee spot, leveraged products, and partner-driven acquisition.
• KuCoin: KuCoin is a centralized crypto exchange known for wide altcoin listings, leveraged tokens, futures, and an affiliate/IB program — closely matching Bitcastle's retail-first crypto exchange + partner-revenue model.
• MEXC: MEXC is a centralized crypto exchange emphasizing zero-fee spot trading on selected pairs and a deep derivatives book — a direct analogue to Bitcastle's 0% fee major-pair spot offering combined with leveraged products.
• Phemex: Phemex is a crypto derivatives exchange offering high-leverage futures alongside spot trading — comparable to Bitcastle's leveraged FX/CFD and binary options positioning around a spot core.
• HTX (Huobi): HTX is a long-running centralized crypto exchange with spot, derivatives, and copy-trading products, comparable to Bitcastle's breadth of asset classes and retail onboarding focus.
• Pocket Option: Pocket Option is a binary options platform offering short-term up/down contracts on FX, crypto, and other assets — directly analogous to Bitcastle's High&Low binary options product.

Broad incumbents

• Binance: Binance is the dominant centralized crypto exchange with the broadest product portfolio (spot, derivatives, options, leveraged tokens, earn products) — a much larger incumbent whose scope overlaps with every Bitcastle product line.
• Crypto.com: Crypto.com combines a centralized crypto exchange with an app, card, and broader consumer crypto ecosystem — a broader incumbent whose exchange and retail-trading overlap is directly comparable to Bitcastle.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/bit_castle
• Facebookfacebook.com/bitcastle.English
• LinkedInlinkedin.com/company/bitcastle

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bitcastle Exchange