Agency Insurance Company of Maryland

What Agency Insurance Company of Maryland does

Agency Insurance Company (AIC), founded in 1990, is a privately held U.S. property-casualty insurance carrier specializing in personal auto, commercial auto, and motorcycle/off-road vehicle coverage. The company writes business across four contiguous U.S. states — Maryland, Pennsylvania, Tennessee, and Virginia — and operates exclusively through an independent-agent distribution channel spanning more than 1,500 agency locations. AIC is the personal-lines auto carrier under Agency Holding Company, which also owns a wholly-owned premium finance subsidiary, Agency Services, Inc. Corporate headquarters are at 7450 Coca Cola Drive in Hanover, Maryland, supported by a lean headcount of 51-100 employees.

The product portfolio covers three lines: Personal Auto (cars, vans, trucks with bodily injury, property damage, medical payments, PIP, uninsured/underinsured motorist, comprehensive/collision, towing, rental reimbursement, roadside assistance, and additional equipment coverage); Commercial Auto (step vans, dump trucks, box trucks, tow trucks, flatbed trucks, bucket trucks, utility trailers, transport trailers, with limits up to $1 million CSL plus Garage Keepers, On-Hook, Motor Truck Cargo, federal filing/MCS-90 endorsements); and Motorcycle & Off-Road Vehicle coverage (motorcycles, ATVs, scooters, mopeds, Segways, golf carts, snowmobiles). A suite of discounts — multi-car, homeowner, multi-policy, paid-in-full, EFT, automatic card payment, paperless, driver improvement, good student, multi-year claim-free, automatic emergency braking, advance quote, accident forgiveness — supports price competitiveness across the three lines. The company is AM Best A- (Excellent) rated for financial strength.

AIC's technology stack consists of internally developed web applications: an agent-facing portal (aiconline.com) for policy, billing, and certificate access; a policyholder self-service portal (MyAICPolicy.com); and a 24/7 toll-free claims intake line (1-800-841-5241). The Information Technology group maintains these systems in-house with a stated focus on minimizing workload for agents and insureds. The business model is subscription-recurring premium income across all three lines plus transaction-fee revenue from Agency Services, Inc.'s premium finance activities. Customer acquisition runs entirely through independent agents — AIC does not advertise directly to consumers — supported by territory sales managers physically located in each of the four operating states who recruit, train, and visit agency partners. The 2025 disclosed written premium run-rate exceeds $450 million across the four-state footprint.

Name

Agency Insurance Company of Maryland

Legal name

Agency Insurance Company, Inc.

Website

https://agencyinsurancecompany.com

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

51–100 employees

Short description

Agency Insurance Company (AIC) is a privately held U.S. property-casualty insurer founded in 1990, offering personal auto, commercial auto, and motorcycle/off-road vehicle coverage through 1,500+ independent agency locations across Maryland, Pennsylvania, Tennessee, and Virginia, writing over $450 million in premium in 2025.

Ownership category

akta.pro rank

Product category

Personal Auto Insurance

NAICS

Direct Property and Casualty Insurance Carriers (524126), Direct Insurance (except Life, Health, and Medical) Carriers (52412), Other Direct Insurance (except Life, Health, and Medical) Carriers (524128)

SIC

Insurance Carriers, Nec (6399), Fire, Marine & Casualty Insurance (6331)

akta.pro primary industry

Standard Personal Auto Insurance (Liability, Collision & Comprehensive) (FSAJAAAA)

akta.pro secondary industries

Motor Vehicle Liability Insurance (FSAJAMAC), Full-Coverage Personal Auto Insurance (FSAJAAAF)

Keywords

• Auto insurance
• Commercial vehicle insurance
• Motorcycle insurance
• Independent insurance agents
• Vehicle insurance underwriting

Headquarters

HQ city

Hanover

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Personal Auto Insurance Premiums: Annual and 6-month term personal automobile insurance policies with flexible payment plans including EFT for monthly installments and low down payments.
2. Commercial Auto Insurance Premiums: Commercial vehicle insurance including coverage for step vans, dump trucks, box trucks, tow trucks, flatbed trucks, bucket trucks, utility trailers, and transport trailers.
3. Motorcycle & Off-Road Vehicle Insurance: Insurance products for motorcycles, ATVs, scooters, mopeds, Segways, golf carts, and snowmobiles.
4. Premium Finance Services: AIC has a premium finance company (Agency Services, Inc.) that provides financing options for policy premiums.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Agency Insurance Company underwrites and issues personal automobile, commercial automobile, and motorcycle/off-road vehicle insurance policies through more than 1,500 independent insurance agency locations in Maryland, Pennsylvania, Tennessee, and Virginia. Coverages include bodily injury, property damage, medical payments, collision/comprehensive, uninsured motorists, towing, rental reimbursement, roadside assistance, and commercial-specific protections such as Motor Truck Cargo, Garage Keepers, and federal MCS-90 filings. Premium financing is offered via wholly owned subsidiary Agency Services, Inc., and 24/7 toll-free claim reporting is supported.

Product overview

Agency Insurance Company (AIC) operates as an insurance carrier offering three core insurance products: Personal Auto Insurance, Commercial Auto Insurance, and Motorcycle & Off-Road Vehicle Insurance. These products are distributed exclusively through a network of over 1,500 independent insurance agent locations across Maryland, Pennsylvania, Tennessee, and Virginia. AIC provides various coverages including bodily injury, property damage, medical payments, comprehensive/collision, roadside assistance, and commercial-specific coverages such as Motor Truck Cargo and Garage Keepers. The company offers competitive rates with flexible payment plans and online policy management through MyAICPolicy.com.

Differentiator

Problem solved

Functional benefit

Products and services

• Personal Auto Insurance Personal automobile insurance coverage for cars, vans, and trucks, offering bodily injury, property damage liability, medical payments, personal injury protection, uninsured/underinsured motorists, comprehensive/collision, towing and labor, rental reimbursement, and additional equipment coverage with multiple discounts (Multi-Car, Homeowner, Multi-Policy, Good Student, Paid-In-Full, EFT, Automatic Card Payment, Paperless, Driver Improvement, Claim-Free, Accident Forgiveness). Sold through professional independent insurance agents.
• Commercial Auto Insurance Commercial vehicle insurance covering commercial autos, step vans, dump trucks, box trucks, tow trucks, flatbed trucks, bucket trucks, utility trailers, and transport trailers. Coverage includes Any Auto, Garage Keepers, On-Hook, Motor Truck Cargo, Trucker & Towing GL, coverage limits up to $1 million Combined Single Limits (CSL), and Federal/MCS-90 Filings. For commercial fleet operators purchasing through independent insurance agents.
• Motorcycle & Off-Road Vehicle Insurance Insurance coverage for motorcycles, ATVs, scooters, mopeds, Segways, golf carts, and snowmobiles. Quote-based pricing varies by state and program, with discounts available. Sold through professional independent insurance agents for individual recreational vehicle owners.
• Premium Finance Services Premium financing for policyholders provided through wholly owned subsidiary Agency Services, Inc., allowing customers to finance insurance premiums through installment plans. Transaction-fee revenue model.

Quantifiable outcome

• 24/7 toll-free claim reporting available at 1-800-841-5241
• +1 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Independent Insurance AgentscoreChannel Partner/ Reseller/ DistributorAIC sells insurance products exclusively through professional insurance agents. The company is represented by over 1500 agency locations. Agents specialize in providing a high level of service and insurance protection to meet each customer's needs. Agents must complete an Appointment Application with production and loss information to represent AIC.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• GEICO: Top-five national auto insurer with significant share in AIC's Mid-Atlantic footprint. Represents the structural direct-to-consumer competitive threat AIC faces.
• Cincinnati Financial: Larger regional P&C carrier with a broad multi-line book distributed through independent agents. Comparable distribution model but operates at greater scale and product breadth than AIC.
• Progressive: Largest U.S. auto insurer by premium, leading telematics/usage-based pricing. Sets the pricing benchmark AIC must compete against in personal auto.

Direct peers

• Auto-Owners Insurance: Mutual regional carrier selling exclusively through independent agents across roughly the same number of states as AIC, with strong personal and commercial auto products. Closely comparable on distribution model and product mix.
• Erie Insurance Group: Mutual regional P&C insurer distributed through independent agents across the Mid-Atlantic and Midwest. Highly comparable in model (regional agent distribution, multi-line personal + commercial) and size tier to AIC.
• Selective Insurance Group: Regional commercial-lines-focused insurer with personal auto, distributing through independent agents in the Eastern U.S. Overlaps with AIC's commercial auto strategy and agent model.
• NJM Insurance Group: Mid-Atlantic regional P&C carrier with strong auto focus and A+ AM Best rating. Comparable in regional concentration and personal/commercial auto product mix, though structurally mutual.
• Foremost Insurance Group: Specialty P&C carrier (Farm Bureau family) focused on niche auto and recreational vehicle products distributed through independent agents. Directly comparable on the motorcycle/off-road specialty book.
• Donegal Group: Regional P&C holding company distributing through independent agents in the Mid-Atlantic and Midwest with personal and commercial auto at the core. Similar in size tier and agent-channel distribution to AIC.
• Dairyland Insurance: Specialty auto insurer known for motorcycle and non-standard auto coverage, distributed through agents. Highly comparable on the recreational/non-standard vehicle book within AIC's portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/agency-insurance-company-of-maryland-aic

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Agency Insurance Company of Maryland