What N3i does

N3i Limited is a UK-based IT and digital delivery partner serving NHS and health and care organisations, headquartered in Hessle (Hull). The company delivers fully managed IT services, cloud and connectivity, and a Digital Transformation Service (DTS) as its core platform, supplemented by add-on modules covering NHS App support, clinical-system training (EMIS, SystmOne, Accurx), Information Governance and Data Protection Officer (DPO) services, Smartcard registration, project management, and web development. N3i is a wholly owned subsidiary of City Health Care Partnership CIC (CHCP), a community interest company, and operates as an extension of NHS-aligned infrastructure rather than an independent MSP.

The technology stack is built around NHS-specific clinical systems integration (EMIS, SystmOne, Accurx), the NHS App, NHSmail, and Microsoft SharePoint, augmented by an in-house Information Governance Portal (ig.n3i.co.uk). N3i does not develop AI but provides DCB0160 Clinical Risk Management documentation for a portfolio of third-party AI products (ambient scribes and document-management tools), positioning itself as a clinical-safety intermediary for NHS AI adoption.

The business model is managed-services and contract-based, sold primarily through direct sales to ICBs, PCNs, GP practices, hospices, and VCSE organisations in the Humber and North Yorkshire region. The HNY ICB anchor contract, covering a 1.7M-population catchment, is being expanded from April 2025 to include York and North Yorkshire GP practices. Pricing is bespoke and not publicly disclosed. Certifications (ISO 9001, ISO 27001, Cyber Essentials Plus, NHS DSPT Standards Exceeded, CCS supplier status) underpin eligibility for NHS procurement.

Name

N3i

Legal name

N3i Limited

Website

https://n3i.co.uk

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

51–100 employees

Short description

N3i is a UK-based managed IT and digital services provider serving NHS organisations, GP practices, PCNs, and hospices, primarily across Humber and North Yorkshire. It delivers managed IT, cloud, digital transformation, IG/DPO compliance, and AI clinical-safety documentation as a subsidiary of City Health Care Partnership CIC.

Ownership category

akta.pro rank

Product category

Healthcare IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Health Care and Social Assistance (62)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Health Services (8000)

akta.pro primary industry

Digital Development & ICT4D / GovTech Technical Assistance (BPADAEAL)

akta.pro secondary industries

Identity & Access Management (IAM) for Healthcare (HLACAJAA), Care Navigation, Referral & Digital Front Door Platforms (HLALABAH)

Keywords

• Managed IT services
• NHS IT support
• Digital transformation
• Cloud connectivity
• Healthcare IT

Headquarters

HQ city

Hessle

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Fully managed IT services working across place, neighbourhood and system levels, combining scale with customer-centric approach for NHS and health and care organizations.
2. Digital Transformation Services: Managed service to help deliver Digital Transformation for PCNs and other health and care organisations, including NHS App adoption support.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

N3i provides fully managed IT services, cloud and connectivity, and a Digital Transformation Service to NHS and health/care organizations across the UK, with primary delivery in the Humber and North Yorkshire region. Offerings are complemented by an NHS App Support Service, Information Governance and DPO services, Digital Optimisation and Training on NHS clinical systems (EMIS, SystmOne, Accurx), DCB0160 Clinical Risk Management support for AI products, Project Management, NHS Smartcard Registration Authority services, and Web Development.

Product overview

N3i is an IT and digital delivery partner for the NHS and health/care sector, offering a portfolio of managed services. The core offering consists of Managed IT Services, Cloud and Connectivity, and a Digital Transformation Service (DTS) as the primary platform. These are supported by add-on modules including NHS App Support Service, Digital Optimisation and Training (covering EMIS, SystmOne, Accurx), IG/DPO and Compliance services (with an IG Portal), Project Management, RA/Smartcards, and Web Development. N3i also provides specialised AI support including DCB0160 Clinical Risk Management documentation for AI scribe and document management products, plus an AI Evaluation Document for procurement guidance. Services are delivered primarily to GP practices, PCNs, ICBs, and wider health/care organisations in the Humber and North Yorkshire region.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Services Fully managed IT services delivered across place, neighbourhood and system levels for NHS and health/care organisations, combining scale with customer-centric support.
• Cloud and Connectivity Cloud and connectivity services enabling NHS and health/care organisations to deliver secure, reliable and connected digital services.
• Digital Transformation Service (DTS) Fully managed digital transformation service supporting Primary Care, PCNs, Community, Hospices, and wider health/care providers to design, implement and sustain digital solutions enabling joined-up, person-centred care.
• NHS App Support Service Enhanced NHS App support service for GP practices and PCNs aligned to national NHS guidance, including patient drop-in sessions, staff training, and digital inclusion support.
• Digital Optimisation and Training Digital capability training for NHS and health/care staff on clinical systems including EMIS, SystmOne and Accurx, enhancing team digital skills.
• IG, DPO and Compliance Information Governance advice and Data Protection Officer (DPO) services including DSPT support, clinical safety, DCB0160 assessments for AI products, policy development and staff training.
• Information Governance Portal Online portal providing IG fact sheets, blogs, videos, monthly updates, reference documents, AI guidance and clinical safety resources for member practices.
• Project Management Project management services for IT transitions, migrations and digital transformation initiatives.
• RA / Smartcards Registration Authority services for issuing NHS Smartcards anywhere in the UK.
• Web Development Custom web development services for NHS and health/care organisations.
• DCB0160 Clinical Risk Management for AI Products N3i provides DCB0160 Clinical Risk Assessment documentation for AI products (Heidi Health, Anima, Accurx, Tortus, Lexacom, Emma AI, GP Autopilot, Health Orbit) to support safe AI adoption by member practices.
• AI Evaluation Document Standardised AI procurement evaluation framework and process for practices to follow when procuring AI products, aligned with NHS England and ICB requirements.
• EPRR SharePoint Solution Emergency Preparedness, Resilience and Response SharePoint site development and deployment for HNY ICB, providing document management, links, training materials, and mobile/off-site access for on-call staff.

Quantifiable outcome

• Meridian PCN achieved 133,318 kgCO2e reduction in inhaler carbon footprint over 9 months (April-December 2023 vs 2022) through Better and Greener Asthma Conversations project.
• +1 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability6 records

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• City Health Care Partnership CIC (CHCP)coreOthersAward-winning parent company of N3i. Being supported by CHCP allows N3i to bring added value to customers and provide unrivalled in-depth knowledge and services tailored to specific needs.
• Redmoor HealthcoreStrategic or Co-development PartnerN3i worked in close partnership with Redmoor Health as the locality coordinator for practices undertaking the Digital Journey Planner (DJP) to provide additional support and expertise. The DJP is an innovative online self-assessment tool designed by Redmoor Health in partnership with NHS England.

Scale indicators3 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• BJSS: Large UK IT and digital services consultancy with significant NHS and public-sector practice covering digital transformation, cloud, and managed services. A broader incumbent that N3i competes against for NHS digital work.
• CGI Group: Global IT services firm with established NHS footprint, providing managed IT, integration, and digital services to NHS organisations including the NHS Data Security and Protection Toolkit programme. Larger incumbent competing for NHS contracts.
• Netcompany: Nordic-headquartered IT services firm with major UK public-sector and NHS delivery, including national-scale digital programmes. Larger incumbent in adjacent NHS IT services market.
• Kainos: UK-listed IT services firm with healthcare and NHS digital practice covering data platforms, integration, and digital transformation. Larger peer competing for NHS digital contracts.

Direct peers

• Aire Logic: UK-based digital health and NHS IT specialist providing software development, integration, and managed services to NHS organisations. Comparable to N3i in its NHS-focused IT services and digital transformation offering.
• Answer Digital: UK healthcare-focused digital transformation and IT services firm working with NHS trusts, ICBs, and primary care on EPR, integration, and digital strategy. Closely comparable in NHS vertical specialisation and managed services model.
• Ideal Health Solutions: Specialist NHS IT and EPR consultancy delivering digital transformation, clinical safety, and programme management to NHS trusts. Comparable niche focus on healthcare digital delivery and clinical safety services.

Emerging players

• Accurx: NHS-focused patient communication and workflow platform used across UK primary care. N3i provides DCB0160 support for Accurx products, indicating close ecosystem positioning, though Accurx is a software vendor where N3i is a services partner.
• Redmoor Health: UK digital health consultancy supporting primary care with digital journey planning, training, and digital inclusion. N3i explicitly partners with Redmoor as locality coordinator for the Digital Journey Planner programme, indicating peer-comparable services.

Regional players

• NHS Arden & GEM CSU: NHS commissioning support unit providing IT, data, and digital services to ICBs and NHS organisations across the Midlands. Comparable NHS-affiliated service delivery model in a different English region.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/n3innovate
• Facebookfacebook.com/n3innovate
• LinkedInlinkedin.com/company/n3i
• Instagraminstagram.com/n3innovate

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about N3i