HVACIntel

What HVACIntel does

HVACIntel, legally operating as HVAC Investigators and doing business as HVACi, provides independent third-party inspection and assessment of HVAC and refrigeration equipment for insurance claims purposes. The company serves insurance carriers and independent claims adjusters who require objective verification of equipment condition following property damage events, distinguishing between repairable equipment and equipment requiring full replacement, and recategorizing misreported causes of loss. HVACIntel's differentiated value proposition centers on reducing improper claim payouts — its published data indicates 50% of claimed equipment was repairable, 20% was functioning properly at assessment, nearly half of perils were recategorized, and roughly 40% involved non-covered causes.

The business model is a B2B professional services model in which HVACIntel is engaged by insurance carriers and adjusters on a per-assessment basis to evaluate HVAC/refrigeration equipment post-loss; pricing details, contract structures, and unit economics are not disclosed in available data. The company publishes an annual claims report — the 2025 Annual Claims Report analyzed over $1.25 billion in total claims exposure, including data from the 2025 California wildfires where 75% of claimed equipment was found to be repairable — which functions both as an industry data product and as a marketing asset to insurance buyers. No products beyond assessment services are documented, no API or technology integrations are listed, and the company is headquartered in Irving, United States, with 1-10 employees.

Notable data gaps include: no disclosed revenue or ARR; no detailed pricing model; no named carrier customers; no funding beyond a 2020 non-equity MassChallenge participation; no API, SDK, or documented technology stack; and no partnerships or alliances listed. The firmographic short description references an "IoT platform to maintain AC systems proactively and predict failures," but the substantive data describes a human-expert assessment service rather than a connected IoT product, suggesting either legacy branding, an aspirational product direction, or a pivot in progress.

Name

HVACIntel

Legal name

HVAC Investigators

Website

https://hvacintel.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

1–10 employees

Short description

HVACIntel (DBA HVACi) provides independent third-party inspection and assessment of HVAC and refrigeration equipment for insurance carriers and claims adjusters, determining repairability versus replacement and recategorizing misreported causes of loss following property damage events.

Ownership category

akta.pro rank

Product category

HVAC and Refrigeration Equipment Assessment Services

NAICS

Building Inspection Services (541350)

SIC

Services-Testing Laboratories (8734)

akta.pro primary industry

HVAC Diagnostics, Troubleshooting & Repair (HSAOAHAB)

akta.pro secondary industries

HVAC Service, Maintenance & Repair (BPABACAA), HVAC Installation, Service & Repair (IMAIABAA)

Keywords

• HVAC equipment assessment
• Insurance claims inspection
• Refrigeration damage evaluation
• Claims adjustment services
• Equipment repairability analysis

Headquarters

HQ city

Irving

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Core offering

HVACIntel (HVAC Investigators / HVACi) provides independent on-site inspection and assessment of HVAC and refrigeration equipment included in property insurance claims, evaluating equipment condition following perils such as hail, lightning, and wildfire. The service determines whether claimed equipment is repairable, fully functional, miscategorized by peril, or related to non-covered causes, and aggregates these findings into annual industry reports that quantify total claims exposure.

Product overview

HVACIntel (HVAC Investigators / HVACi) offers a single core service providing inspection and assessment of HVAC and refrigeration equipment for insurance claims purposes. The company publishes an annual claims report aggregating data from equipment assessments, including the 2025 Annual Claims Report.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 50% of HVAC and refrigeration equipment included in claims were repairable
• +4 more outcomes

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves3 records

Expansion highlights2 records

Direct peers

• Donan: Donan is a forensic engineering firm specializing in fire origin/cause investigations and equipment failure analysis for the insurance industry. It is directly comparable to HVACIntel in providing independent, technical assessments that determine repair versus replacement outcomes on insured HVAC and related equipment.
• Haag Engineering: Haag Engineering is a forensic engineering firm offering cause-and-origin investigations and equipment damage assessments primarily to insurance clients. It is closely comparable to HVACIntel in linking technical HVAC/mechanical expertise with insurance claim adjudication.
• J.S. Held: J.S. Held provides expert consulting and technical advisory services to the insurance and legal industries, including equipment and mechanical systems assessments. It is directly comparable to HVACIntel as a specialist expert-witness and consulting firm serving insurance claims workflows.
• EFI Global (Engineering & Fire Investigations): EFI Global is an engineering and fire investigation firm serving insurance carriers with equipment failure, causation, and damage assessments. Like HVACIntel, it monetizes carrier-side pain points around disputed or complex HVAC/mechanical-equipment claims.
• Rimkus Consulting Group: Rimkus is an engineering and technical consulting firm that performs failure analysis, damage assessments, and repair-versus-replacement evaluations for insurers and attorneys. It competes with HVACIntel in equipment-focused claims assessment for property losses.
• Pilot Catastrophe Services: Pilot Catastrophe Services provides independent adjusting and field inspection services for property claims, including mechanical equipment evaluations after catastrophe events. It overlaps directly with HVACIntel in catastrophe-driven equipment assessment for insurance carriers.

Broad incumbents

• Crawford & Company: Crawford & Company is a global independent claims management provider offering adjusting, third-party administration, and loss-adjusting services. As a broad incumbent, it covers the same end-customers (insurers) as HVACIntel but operates at much wider scope and scale.
• Sedgwick: Sedgwick is a global provider of claims management, loss adjusting, and related services to insurers and corporates. Through EFI Global it directly overlaps with HVACIntel's technical-assessment offering, while its broader portfolio makes it an incumbent competitor for carrier spend.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/HVACIntel

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HVACIntel