DONAN
Donan is a U.S.-based forensic engineering and investigation firm serving the insurance industry with nationwide licensed Professional Engineers. It provides property, component, and vehicle forensic analysis plus a mobile-app-enabled roofing inspection service, operating as a subsidiary of Alpine Intel.
- Company typePrivate
- Founded1948
- HeadquartersLouisville, United States
- Headcount251–500
- GTM typeB2B
- OfferingServices
What DONAN does
Donan, founded in 1948 and headquartered in Louisville, Kentucky, is a forensic engineering and investigation firm specializing in cause-of-loss analysis for the U.S. insurance industry. The company is a wholly-owned subsidiary of Alpine Intel, a property intelligence holding group, and serves insurance carriers, claims adjusters, property owners, and product liability/subrogation clients nationwide through a network of licensed Professional Engineers holding a combined 1,200+ PE licenses across U.S. states. With 251-500 employees and 75+ years of operating history, Donan conducts investigations across residential, commercial, and industrial properties for perils including wind, lightning, hail, flood, water, and fire.
The company's service portfolio spans five primary revenue streams, all priced on a per-assignment professional services basis: (1) Forensic Engineering investigations with average 15-day cycle times for commercial and 3-day turnarounds via Donan On Demand for residential roofing; (2) Component Testing Laboratories (CTL) in Simpsonville, KY and Henderson, NV — described as the largest forensic component testing lab in the nation, processing 10,000+ failure analysis investigations annually using SEM, EDS, and CDR technology; (3) Loss Logistics, a single-chain-of-custody evidence shipping and receiving service; (4) Vehicle Services including Crash Data Retrieval, infotainment downloads, 3D vehicle scanning, and crash reconstruction delivered in partnership with Mecanica Scientific Services; and (5) the Donan On Demand mobile application (freemium, launched 2026-04-23) guiding insurance adjusters through protocol-driven roof inspections. The firm operates B2B via direct assignment submission portal, 24/7 phone/email customer service, and mobile app channels, with no disclosed public pricing or revenue figures.
Donan's underlying technology is rooted in licensed professional engineering expertise augmented by physical laboratory instrumentation (ScEM, EDS), vehicle black-box data extraction, 3D scanning, and digital workflow software — not AI/ML-native systems. Strategic positioning emphasizes scientific method, unbiased peer-reviewed reporting, rapid CAT response, and cross-referral leverage from the Alpine Intel ecosystem (which includes National Fire Experts, HVACi, StrikeCheck, VRC Investigations, TechLoss, The Robison Group, and BSC Forensics).
DONAN firmographics
Firmographics- Name
- DONAN
- Legal name
- Donan Engineering, LLC
- Website
- https://donan.com
- Company type
- Private
- Founded year
- 1948
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Donan is a U.S.-based forensic engineering and investigation firm serving the insurance industry with nationwide licensed Professional Engineers. It provides property, component, and vehicle forensic analysis plus a mobile-app-enabled roofing inspection service, operating as a subsidiary of Alpine Intel.
- Ownership category
- akta.pro rank
DONAN industry classification
Industry- Product category
- Forensic Engineering & Property Loss Investigation Services
- NAICS
- Other Scientific and Technical Consulting Services (541690), Scientific Research and Development Services (5417)
- SIC
- Construction - Special Trade Contractors (1700)
- akta.pro primary industry
- Forensic Engineering & Failure Analysis Consulting (BPAHAIAO)
Keywords
Where DONAN is headquartered
LocationHeadquarters
- HQ city
- Louisville
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
DONAN business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Supply Chain, Marketing or Sales, Infrastructure
Revenue model
- Forensic Engineering Services: Professional engineering investigations for residential, commercial, and industrial properties to determine cause of loss for insurance claims. Services include on-site inspections, peer-reviewed reports, and engineer-stamped conclusions. Revenue generated through per-assignment fees based on property type and complexity.
- Component Testing Laboratory: Product failure analysis and material testing services at the nation's largest forensic laboratory. Conducts over 10,000 failure analysis investigations annually. Services include appliance testing, component testing, and litigation support with expert witness testimony.
- Loss Logistics: Evidence shipping and receiving services dedicated to evidence management. Provides single chain of custody and photographic documentation. Revenue generated through logistics and handling fees.
- Vehicle Services: Crash data retrieval, infotainment downloads, 3D vehicle scanning, crash reconstruction, crash testing and research, forensic video analysis, and 3D animation services for auto insurance claims.
- Donan On Demand App: Mobile application for guided roof inspections. The app itself is free to download, with revenue derived from the engineering report services that follow inspection submissions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Donan On Demand App - Free for download |
| Other | Pay-as-you-go | Engineering Reports - Per assignment pricing |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
DONAN product offering
Product offeringCore offering
DONAN is a forensic engineering and investigation firm that conducts on-site and app-guided cause-of-loss inspections for residential, commercial, and industrial property insurance claims, delivering engineer-stamped peer-reviewed reports. Its offerings span forensic engineering investigations, the nation's largest forensic component testing laboratory, white-glove loss logistics evidence management, and vehicle/auto claims services (crash data retrieval, infotainment downloads, 3D scanning, and crash reconstruction).
Product overview
DONAN is a forensic engineering and investigation firm with over 75 years of experience, now part of Alpine Intel. The company operates a platform-based model combining multiple service lines: (1) Forensic Engineering services covering residential, commercial, flood, fire (National Fire Experts), and CAT response investigations, (2) a proprietary mobile application called Donan On Demand for streamlined roofing inspections, (3) Component Testing Laboratories (CTL) offering the nation's largest forensic testing facility with over 10,000 annual investigations, (4) Loss Logistics providing evidence shipping/management with single chain of custody, and (5) Vehicle Services including Crash Data Retrieval, Infotainment Downloads, 3D Scanning, and crash reconstruction via partner Mecanica Scientific Services. The company leverages technology including Scanning Electron Microscopes and virtual joint product inspections to deliver actionable property intelligence.
Differentiator
Problem solved
Functional benefit
Brands
- Donan On Demand: Mobile application guiding insurance adjusters through roof inspections for hail and wind damage, delivering engineer-stamped reports in average three business days
- Component Testing Laboratories (CTL)
- Loss Logistics
- National Fire Experts
Products and services
- Forensic Engineering Investigations Licensed engineer-led on-site forensic engineering investigations to determine cause of loss and scope of damage for residential, commercial, and industrial property insurance claims nationwide.
- Residential Investigations Forensic engineering investigations for residential properties, including new construction and historic homes, delivering actionable intelligence on cause of loss and scope of damage.
- Commercial Investigations Forensic engineering assessments for commercial properties including office buildings, apartments, strip malls, hotels, schools, and industrial facilities, with average 15-business-day cycle time.
- Flood Investigations Specialized flood damage investigations by licensed engineers with flood-specific training, adhering to FEMA standards for insurance claim management.
- CAT Response Catastrophic event response protocol for severe weather events including hurricanes, tornadoes, hail, earthquakes, blizzards, and drought, with engineers licensed in multiple states providing rapid deployment for high-need areas.
- National Fire Experts (Fire Investigation) Origin and cause fire and explosion investigation services providing actionable reports across the United States, formerly operated as Donan Fire Investigation.
- Roofing On Demand Mobile app-guided roofing inspection service for hail and wind damage claims, delivering professional engineering conclusions within 3 business days.
- Component Testing Laboratory (CTL) Forensic component and materials testing laboratory conducting failure analysis investigations with professional engineers and certified fire and explosion investigators, processing over 10,000 investigations annually at locations in Kentucky and Nevada.
- Loss Logistics White-glove evidence shipping and receiving service providing single chain of custody and photographic documentation from pickup through examination and storage, protecting valuable evidence prior to examination.
- Vehicle Services Comprehensive auto claims services including Crash Data Retrieval (black box data), Infotainment Downloads, 3D Vehicle Scanning, Crash Reconstruction, Crash Testing and Research, Forensic Video Analysis, and 3D Animation for auto insurance claims.
- Donan On Demand Mobile App Free mobile application (iOS/Android) that guides insurance adjusters through roof inspections for hail and wind damage on residential properties under 5,000 sq ft with asphalt shingles, delivering engineer-stamped reports in an average of 3 business days.
Quantifiable outcome
- Reports delivered in average 3 business days for roofing inspections, representing 80% reduction compared to typical 15-day on-site assessment timeline
- +2 more outcomes
Companies that use DONAN
Customer profileNamed customers8 records
Segments4 records
Ideal customer profiles4 records
DONAN technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature8 records
DONAN partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered parent company, core and minor.
- Alpine Intelparent companyDonan is a subsidiary of Alpine Intel, a company dedicated to innovation across the insurance industry. Alpine Intel delivers actionable intelligence that helps customers achieve peak claims performance. Donan is part of the Alpine Intel suite of services along with other subsidiaries.
- National Fire ExpertscoreFormerly known as Donan Fire Investigation, National Fire Experts provides origin and cause fire investigation reports across the United States. Donan refers to National Fire Experts as its sister company within the Alpine Intel ecosystem.
- HVAC Investigating Services (HVACi)minorSister company within the Alpine Intel ecosystem providing HVAC investigation services. Referenced as part of the endorsed service providers network.
- StrikeCheckminorSister company within the Alpine Intel ecosystem providing strike and impact investigation services. Referenced as part of the endorsed service providers network.
- VRC InvestigationsminorSister company within the Alpine Intel ecosystem providing investigation services. Referenced as part of the endorsed service providers network.
- TechLossminorSister company within the Alpine Intel ecosystem. Referenced as part of the endorsed service providers network.
- The Robison GroupminorSister company within the Alpine Intel ecosystem providing forensic services. Referenced as part of the endorsed service providers network.
- BSC ForensicsminorSister company within the Alpine Intel ecosystem. Referenced as part of the endorsed service providers network.
Scale indicators6 records
Recent moves3 records
Expansion highlights5 records
DONAN competitors and assessment
Company assessmentMarket position
Strengths1 record
Competitive moat5 records
Key risks1 record
Key highlights6 records
Customer concentration
DONAN social profiles
Digital presenceDONAN financial estimates
Financial estimateRevenue estimate
Valuation estimate
DONAN leadership team
Management profileNumber of profiles
Profiles2 records
DONAN subsidiaries and ownership
Company hierarchySubsidiaries3 records
DONAN funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
DONAN M&A and investment
M&A and investmentM&A1 record
Investments3 records
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about DONAN
What does DONAN do?
DONAN is a forensic engineering and investigation firm that conducts on-site and app-guided cause-of-loss inspections for residential, commercial, and industrial property insurance claims, delivering engineer-stamped peer-reviewed reports. Its offerings span forensic engineering investigations, the nation's largest forensic component testing laboratory, white-glove loss logistics evidence management, and vehicle/auto claims services (crash data retrieval, infotainment downloads, 3D scanning, and crash reconstruction).
Is DONAN a public or private company?
DONAN is a private company. It is classified as corporate owned and is currently operating.
When was DONAN founded?
DONAN was founded in 1948. It employs 251 to 500 people.
Where is DONAN based?
DONAN is headquartered in Louisville, United States, in the North America region.
How does DONAN make money?
Five revenue lines are on record. Forensic Engineering Services are the primary driver. The others are component Testing Laboratory, loss Logistics, vehicle Services and donan On Demand App.
Does DONAN have an API?
No public API is recorded for DONAN.
What industry is DONAN in?
DONAN's product category is Forensic Engineering & Property Loss Investigation Services. Its primary akta.pro industry code is BPAHAIAO, Forensic Engineering & Failure Analysis Consulting. Its NAICS code is 541690 and its SIC code is 1700.