Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust

Name

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust

Legal name

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust

Website

https://cntw.nhs.uk

Company type

Public

Founded year

2009

Operating status

Operating

Headcount range

1,001–5,000 employees

Ownership category

akta.pro rank

Product category

Mental Health Services

NAICS

Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Services for the Elderly and Persons with Disabilities (62412), Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134), Health Care and Social Assistance (62)

SIC

Services-Health Services (8000), Services-Nursing & Personal Care Facilities (8050), Services-Specialty Outpatient Facilities, Nec (8093), Services-Social Services (8300), Services-Home Health Care Services (8082)

akta.pro primary industry

Non-Communicable Diseases (NCDs) & Mental Health Programs (BPADAIAK)

Keywords

• Mental health services
• Learning disability care
• Neurological care services
• NHS inpatient services
• Community mental health

Headquarters

HQ city

Newcastle Upon Tyne

HQ country

United Kingdom

HQ region

Europe

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. NHS Funded Healthcare Services: Publicly funded healthcare services provided under the UK National Health Service framework. Services are free at point of use, funded through NHS commissioning arrangements with NHS England and local Clinical Commissioning Groups. The Trust operates under NHS England specialized commissioning for certain specialized services.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW) provides specialist mental health, learning disability, and neurological care services across the North of England. The Trust operates inpatient facilities, community treatment teams, crisis resolution services, and specialized programs including gender dysphoria services, children and young people's mental health, forensic resettlement, and vocational rehabilitation. Services are delivered free at the point of use under the UK National Health Service framework.

Product overview

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust operates as an integrated mental health, learning disability, and neurological care provider across the North of England. The Trust delivers a comprehensive portfolio of services through multiple locations including Carleton Clinic, Ferndene, Hopewood Park, Monkwearmouth Hospital, Northgate Hospital, St. George's Park, St Nicholas Hospital, and Walkergate Park. Core services include Mental Health Services (covering community treatment teams, crisis resolution, psychiatric liaison, and inpatient care), Learning Disability Services (with specialist assessment and treatment units), and Neurological Care (including acquired brain injury services). Specialist services include the Northern Region Gender Dysphoria Service (NRGDS) providing gender identity support, Lotus Ward for children and young people's mental health, Westbridge for forensic mental health resettlement, Step Up Hub for community transition support, and Vocational Rehabilitation Garden Project for horticultural therapy. The Trust also provides digital resources including Self Help Guides, online referral forms, and the Youth Involvement Bank for young person engagement. Services span across regions including Newcastle, Gateshead, Sunderland, South Tyneside, North Tyneside, Northumberland, Middlesbrough, and North Cumbria.

Differentiator

Problem solved

Functional benefit

Brands

• CNTW Charity: Charity supporting patient wellbeing within the NHS Trust, funding therapeutic activities for patients
• SHINE Fund
• Northern Region Gender Dysphoria Service (NRGDS)

Products and services

• Mental Health Services Assessment, treatment, and care for individuals experiencing mental health difficulties including psychosis, depression, anxiety, and complex mental illness, delivered through community treatment teams and inpatient settings.
• Learning Disability Services Specialist assessment and treatment services for individuals with learning disabilities, including community treatment teams, specialist assessment units, and inpatient services.
• Neurological Care Services Specialist care for individuals with neurological conditions, including acquired brain injury services and community support.
• Northern Region Gender Dysphoria Service (NRGDS) NHS specialist gender dysphoria service for adults (18+) providing assessment, hormone therapy, voice therapy, psychological support, and surgical referrals for people exploring their gender identity. Accepts self-referrals and professional referrals from across England and Wales.
• Lotus Ward Children and young people's inpatient service (age 13-18) at Acklam Road Hospital, Middlesbrough, providing assessment and treatment for early onset psychosis or complex mental health disorders. Features 10 beds with Oxevision monitoring system.
• Westbridge Specialist residential and clinical support service (14 beds) for adults discharged from secure mental health hospitals or prison, operated in partnership with Tyne Housing to aid community reintegration.
• Step Up Hub - South of Tyne Community mental health team covering Sunderland and South Tyneside providing support for transition from hospital to community and ongoing care for serious mental illness.
• Psychiatric Liaison Team - Sunderland 24-hour mental health assessment and treatment service based at Sunderland Royal Hospital, covering the hospital, Eye Infirmary, and ICAR Centre.
• Older Adult Community Treatment Team - Sunderland Multi-disciplinary team providing specialist assessment, treatment, and care for older people with mental health problems including dementia, memory management, and family therapy.
• Vocational Rehabilitation Garden Project Horticultural therapy project at Hopewood Park providing meaningful activity, education, and work experience opportunities for service users to support recovery and mental wellbeing.
• Crisis Resolution and Home Treatment Teams Crisis mental health services providing rapid assessment and home-based treatment to prevent hospital admission during mental health crises.
• Early Intervention in Psychosis Teams Specialist teams providing early intervention support for individuals experiencing first episode psychosis to improve long-term outcomes.
• Children and Young People's Service Specialist mental health services for children and young people across various regions, including community eating disorder services, intensive community treatment, and national specialist services.

Quantifiable outcome

• Over the last five years 78% of Westbridge residents have had a positive move to supported or independent living in the community
• +2 more outcomes

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature3 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Tyne Housing AssociationcoreStrategic or Co-development PartnerPartnership between Tyne Housing Association and CNTW for Westbridge Mental Health resettlement service. Provides specialist residential and clinical support for up to 12 adults discharged from secure mental health hospitals or prison. Tyne Housing staff operate 24/7 with minimum two staff on duty at all times; CNTW provides clinical mental health team available daily excluding weekends and bank holidays.
• River Tees Multi-Academy TrustcoreStrategic or Co-development PartnerEducation partnership providing schooling for young people aged 11-18 at Lotus Ward. Teachers offer GCSEs, Entry level, P levels in English, maths, science, art, ICT, design and technology, food technology, music, P.E., horticulture and drama. Education staff are based at Lotus Ward throughout term time providing structured educational program alongside therapeutic care.
• SHINE Fund (CNTW Charity)minorStrategic or Co-development PartnerThe SHINE Fund is the official charity of Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust. Brightens the experience of people using Trust services and those who care for them through funding therapeutic activities and patient wellbeing initiatives.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Pennine Care NHS Foundation Trust: NHS mental health, learning disability, and community trust covering parts of Greater Manchester and the North West. Closely comparable in service mix, Provider Collaborative structure, and patient population to CNTW.
• South London and Maudsley NHS Foundation Trust: One of the largest and most research-active NHS mental health trusts in the UK. Comparable on mental health, learning disability, and specialist services portfolio and on operating large Provider Collaboratives; differs in scale and London footprint.
• Mersey Care NHS Foundation Trust: Large NHS mental health and community trust in the North West of England providing inpatient and community mental health, learning disability, and addiction services. Directly comparable regional NHS mental health provider with a similar Provider Collaborative footprint.
• Greater Manchester Mental Health NHS Foundation Trust: Major NHS mental health foundation trust serving the Greater Manchester conurbation. Provides the same mix of inpatient mental health, community treatment teams, and specialist services (eating disorders, CAMHS, secure care) under a Provider Collaborative model.
• Northumberland, Tyne and Wear NHS Foundation Trust (predecessor entity) / Tees, Esk and Wear Valleys NHS Foundation Trust: Neighbouring NHS mental health and learning disability trust covering Teesside, County Durham, and parts of North Yorkshire. Direct geographic and operational peer for CNTW with overlapping North East catchment.

Emerging players

• Priory Group: Largest independent provider of mental health, learning disability, and neurological care in the UK. Operates many of the same service lines (CAMHS, secure, eating disorders, ABI) as a private/independent sector counterpart to NHS trusts like CNTW.
• Elysium Healthcare: Independent sector provider of mental health, learning disability, and neurological services including CAMHS, secure, and rehabilitation pathways. Comparable service mix to CNTW, particularly on secure/forensic and acquired brain injury.
• Cygnet Health Care: UK provider of mental health, learning disability, and neurological services across inpatient and community settings. Comparable service portfolio to CNTW's secure and learning disability lines, though delivered on an independent-sector commissioning basis.

Broad incumbents

• Tavistock and Portman NHS Foundation Trust: NHS specialist mental health trust focused on gender identity (GIDS, historically) and children/young people's mental health. A broader-incumbent comparator on the specialist gender dysphoria and CYP service dimensions where CNTW also operates.

Others

• Turning Point: UK social enterprise providing mental health, learning disability, and substance misuse services. Comparable as an adjacent provider often working in partnership with NHS mental health trusts; not a direct NHS peer but a frequent co-provider in community pathways.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/CNTWNHS
• YouTubeyoutube.com/channel/UCXJ9zcfo0P7LKOA6XKOQktg
• Facebookfacebook.com/CNTWNHS
• LinkedInlinkedin.com/company/36117839
• Instagraminstagram.com/cntw.nhs

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust