What Unifon does

Unifon AS is a privately held Norwegian business telecommunications operator founded in 2019 and headquartered in Kristiansand, with regional offices in Oslo, Bergen, and Stavanger. Operating as an MVNO under a service provider agreement with Telenor, Unifon delivers mobile telephony, IP telephony, SIP-Trunk, eSIM, and a proprietary cloud-based PBX called Bedriftsnett to over 20,000 Norwegian businesses and approximately 170,000 subscriptions. Its core platform architecture is built on SIP technology with native integration into Microsoft Teams, Azure AD/Entra ID, Microsoft 365, and Norwegian payment infrastructure (Vipps), bundled as a single per-user license.

The company's product portfolio is organized as a platform-plus-modules stack: Bedriftsnett (cloud PBX with 99.9% uptime, switchboard, call queuing, Teams integration, SMS, emergency alerting, visitor registration, and customer surveys) anchors the offering; Unifon Connect (a multi-module portal comprising Kostnadskontroll, Utstyrskontroll, Rapporter, and Abonnement) provides self-service cost, equipment, and subscription management; and Nettvern / Nettvern+ / SafeZone+ add tiered DNS- and IP-based security filtering. Unifon also offers Unifon Tale i Teams, which provides voice calling inside Microsoft Teams with One Number and Teams-to-mobile presence synchronization.

Revenue is generated primarily through recurring monthly subscriptions (mobile plans ranging from 199 NOK for 1 GB to 629 NOK for 300 GB, plus per-user Bedriftsnett licensing and integration fees at 400 NOK/month), usage-based international roaming and call charges, and hardware sales through the Unifon Webshop. Go-to-market is direct enterprise field sales supplemented by website lead capture, telemarketing, and a small dealer/forhandler channel, targeting Norwegian businesses of all sizes from SMEs to large public-sector and enterprise accounts such as ECIT, IKT Nordhordland, H&M, Dyreparken, Certego, SANDS, 1881 Group, and Westcon.

Name

Unifon

Legal name

Unifon AS

Website

https://unifon.no

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

101–250 employees

Short description

Unifon is a Norwegian business telecommunications challenger founded in 2019, delivering mobile, IP telephony, cloud PBX, and Microsoft Teams integration to over 20,000 businesses and 170,000 subscriptions as a Telenor MVNO.

Ownership category

akta.pro rank

Product category

Business Telecommunications Services

NAICS

Telecommunications Resellers (517121), Telecommunications Resellers and Agents for Wireless Telecommunication Services (51712)

SIC

Radiotelephone Communications (4812), Communications Services, Nec (4899)

akta.pro primary industry

Mobile Virtual Network Enablers & Full MVNO Operators (HDAIAAAC)

akta.pro secondary industries

Numbering, DID, Porting & Carrier-of-Record Services (HDAIAHAK), Mobile Wholesale & Roaming Providers (Interconnect, IOT, Roaming Hubs) (HDAIAAAD)

Keywords

• Business telecommunications
• Mobile subscriptions
• Cloud PBX services
• Microsoft Teams telephony
• Mobile virtual network operator

Headquarters

HQ city

Kristiansand

HQ country

Norway

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Mobile Subscription Services: Recurring monthly subscription fees from mobile telephony plans for businesses, with tiered data packages (1 GB to unlimited 300 GB), Data Rollover, and EU/EØS roaming included. Revenue is subscription-based and recurring, billed monthly per user/seat.
2. Bedriftsnett (Business Network) Licenses: Monthly per-user licensing fees for the Bedriftsnett cloud PBX platform, which includes switchboard, call queuing, Teams integration, SMS, emergency alerting, visitor registration, and customer survey features under one fixed license.
3. IP Telephony and SIP-Trunk: Subscription and usage-based revenue from IP telephony services for desk phones and softphones, as well as SIP-Trunk connections for businesses with their own PBX systems, charged per access and per channel.
4. Security Services (Nettvern+, SafeZone+): Monthly fees for enhanced network security services including DNS/IP filtering and threat protection, offered as add-ons to standard mobile subscriptions.
5. eSIM and Device Management: Revenue from device accessories, eSIM activations, and equipment procurement through the Unifon Webshop integrated into the Utstyrskontroll module.
6. International Roaming and Call Charges: Usage-based charges for international calls, SMS, MMS, and data consumption outside EU/EØS zones, with tiered pricing by geographic region.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Unifon delivers mobile subscriptions, IP telephony, cloud-based PBX (Bedriftsnett), and Microsoft Teams telephony integration to Norwegian businesses of all sizes. Operating as a Telenor MVNO, it provides nationwide mobile coverage alongside a proprietary unified communications platform combining switchboard, call queuing, visitor registration, emergency alerting, cost control, and security services under per-user licensing.

Product overview

Unifon is a Norwegian business telecommunications operator and the largest challenger brand in Norway's business telecom market, serving over 20,000 business customers and 160,000 users. The product portfolio is organized as a unified platform-plus-modules architecture anchored by Unifon Bedriftsnett (a cloud-based business communication platform with 99.9% uptime) as the core product, around which the following product lines orbit: Unifon Mobiltelefoni (mobile subscriptions on the Telenor network), Unifon IP Telefoni including SIP-Trunk (internet-based fixed telephony), Unifon Tale i Teams (Teams-integrated voice), and eSIM. Supporting these core offerings are Unifon Connect (a multi-module customer portal comprising Kostnadskontroll, Utstyrskontroll, Rapporter, and Abonnement modules), self-service portals Min Bedrift (administrator-facing) and Min Unifon (end-user app/web), and a tiered security add-on portfolio: Nettvern, Nettvern+, and SafeZone+. Functional modules within Bedriftsnett include Besøksregistrering, Beredskapsfunksjoner, Kundeundersøkelse, and an SMS module. All services run on the Telenor mobile network with identical coverage to Telenor's own customers.

Differentiator

Problem solved

Functional benefit

Brands

• Unifon Bedriftsnett: Complete business network solution providing full control over business calls with integrated services
• Unifon Connect
• Min Unifon
• Min Bedrift
• Unifon Grenseløs
• Nettvern
• Nettvern+
• SafeZone+

Products and services

• Unifon Bedriftsnett Unifon's flagship cloud-based business communication platform (PBX/switchboard) providing a complete phone system with 99.9% uptime. Includes switchboard, Microsoft Teams integration, mobile app, SMS module, visitor registration, customer surveys, emergency functions, and a reporting dashboard — all under a single per-user license. Targeted at Norwegian businesses.
• Unifon Mobiltelefoni
• Unifon IP Telefoni
• Unifon Tale i Teams
• Unifon eSIM
• Unifon Mobilt Bredbånd
• Unifon SIP-Trunk
• Unifon Connect
• Unifon Kostnadskontroll
• Unifon Utstyrskontroll
• Unifon Nettvern
• Unifon Nettvern+
• Unifon SafeZone+
• Unifon Min Bedrift
• Unifon Min Unifon

Quantifiable outcome

• Reduced administrative burden on HR/finance departments through automatic Vipps Split Payment and payroll deduction for private costs
• +3 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature11 records

Partnerships

One partnership is on record.

• TelenorcoreStrategic or Co-development PartnerUnifon operates as a mobile virtual network operator (MVNO) under a service provider agreement with Telenor. Unifon's customers receive identical coverage, network quality, and access to Telenor's infrastructure as Telenor's direct retail customers — both in Norway and internationally. This is the foundational partnership enabling Unifon's core offering of nationwide mobile coverage at competitive pricing.

Scale indicators6 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Phonero: Norwegian B2B telecom operator (acquired by Telia in 2019) offering mobile, IP telephony, and cloud PBX to Norwegian businesses. Direct competitor to Unifon across the same Norwegian enterprise customer base with overlapping mobile + fixed-line + switchboard offering.
• Puzzel: Nordic-headquartered cloud contact-center and UCaaS provider serving Nordic and European enterprises with cloud telephony, switchboards, and integration capabilities. Comparable to Unifon Bedriftsnett in product category and target segment.
• Dstny: European cloud communications provider (Belgian HQ) delivering UCaaS, cloud PBX, Teams integration, and mobile/fixed telephony to European businesses. Direct functional overlap with Unifon's Bedriftsnett, IP telephony, and Teams telephony stack.
• Telavox: Swedish cloud-based UCaaS provider offering mobile, fixed telephony, and switchboard solutions to Nordic businesses, with Teams integration. Closely comparable to Unifon in product architecture and Nordic mid-market focus.
• OneCall (Norway): Norwegian MVNO operating on Telenor's network offering mobile subscriptions to consumers and small businesses. Comparable MVNO model to Unifon, though more consumer-skewed; useful reference for competitive dynamics in the Norwegian MVNO space.

Broad incumbents

• Telenor Bedrift: The enterprise arm of Norway's incumbent mobile operator Telenor. Competes head-to-head with Unifon for Norwegian B2B mobile, telephony, and unified communications — Unifon actually rides Telenor's network, so this is both partner and chief competitor.
• Telia Bedrift (Norway): Enterprise arm of Telia in Norway, offering mobile, fixed telephony, cloud PBX, and networking solutions to Norwegian businesses. A direct competitor to Unifon across the same B2B telecom stack.
• Ice Communication Norge: Norwegian mobile operator (owned by Lyse) that has expanded aggressively into the B2B market with mobile subscriptions and bundled solutions. A relevant Norwegian-headquartered competitor in the enterprise mobile and telephony space.
• NetNordic: Nordic systems integrator and managed service provider offering unified communications, networking, and cloud solutions across the Nordics. Competes with Unifon in mid-market UCaaS and Teams telephony implementations in Norway.

Regional players

• Sappa (Telavox-owned): Norwegian fiber broadband and telephony provider, now part of the Telavox group, offering bundled TV, internet, and telephony to Norwegian households and small businesses. Adjacent competitor to Unifon in the Norwegian connectivity stack with overlapping SMB customer base.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Unifon