Bancamiga

What Bancamiga does

Bancamiga Banco Universal C.A. is a privately held Venezuelan universal bank founded in 2007 and headquartered in Caracas, operating one of the country's top-10 banks by equity with the highest year-on-year equity growth per Aristimuño Herrera & Asociados. The bank serves both individuals (personas) and businesses (empresas), with specialized lines for entrepreneurs, the agricultural sector, and merchants, generating revenue across regulated interest on credit, account fees and commissions, POS and payment processing, credit card revolving interest (set at a 60% annual rate by Banco Central de Venezuela references in source data), foreign currency operations through its Mesa de Cambio, and certificate of deposit products including BCV-issued Títulos de Cobertura. Its core technology stack centers on Bancamiga en Línea online banking and the Bancamiga Suite mobile app for real-time account management, transfers, currency exchange, payroll, and service payments, alongside a proprietary POS terminal lineup (AMP 8200, AMP 8400, MPOS 2200, AISINO A75/A80) and integrations with utilities (SENIAT, SUNAGRO, Corpoelec, Fospuca) and payment partners (Puro Pago, Mastercard, VISA).

Distribution combines an owned retail branch network spanning 25+ Venezuelan cities, MRW correspondent points (Puntos Bancamiga), Taquilla Viva extended-hour cashiers, mobile banking operations (operativos), and a 24/7 customer service center backed by an AI-powered BEA digital assistant. The bank is the first in Venezuela to achieve PCI DSS 4.0 certification and is one of five private institutions authorized to participate in BCV foreign exchange auctions. Recent strategic emphasis has centered on digital-first features, premium tier expansion via the Sabores del Alma Passion Card (Mastercard Priceless, launching June 2026), and humanitarian initiatives such as a USD 5 million recovery fund deployed during the June 2026 earthquake response.

Name

Bancamiga

Legal name

Bancamiga Banco Universal C.A.

Website

https://bancamiga.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

251–500 employees

Short description

Bancamiga is a privately held Venezuelan universal bank offering retail and commercial banking, multi-currency accounts, POS merchant services, agricultural and entrepreneur lending, and digital channels via Bancamiga en Línea and the Suite mobile app. It ranks among the country's top 10 banks by equity and is the first PCI DSS 4.0-certified bank in Venezuela.

Ownership category

akta.pro rank

Product category

Universal Banking

NAICS

Commercial Banking (52211), Depository Credit Intermediation (5221)

SIC

National Commercial Banks (6021)

akta.pro primary industry

SME Deposits & Business Accounts (Operating, Savings, CDs) (FSABABAC)

akta.pro secondary industries

Mass-Market Consumer Deposit Banking (Checking/Savings) (FSABAAAA), General Purpose Credit Cards (FSAKABAA), Multi-Currency Accounts, Wallets & IBAN Services (FSAMAIAG)

Keywords

• Universal banking services
• Digital banking platforms
• Point-of-sale terminals
• Foreign currency exchange
• Consumer credit products

Headquarters

HQ city

Caracas

HQ country

Venezuela

HQ region

Latin America

Offices19 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Interest Income on Credit Products: Bancamiga earns interest income from various credit products including microcredits, commercial loans, agricultural loans, vehicle financing, and revolving credit lines. Interest rates are regulated by the Banco Central de Venezuela.
2. Account Fees and Commissions: Fees from account maintenance, transactions, wire transfers, and service charges. Some services like Pago Móvil have temporary commission exemptions during contingencies.
3. POS/Payment Processing: Revenue from POS terminal equipment sales and transaction processing fees from merchants using Bancamiga payment terminals for lottery, horse racing, recharges, and service payments.
4. Credit Card Operations: Revenue from credit card financing including revolving credit at 60% annual interest rate, and merchant commissions from VISA and MasterCard transactions.
5. Foreign Currency Operations: Income from currency exchange operations (Mesa de Cambio) for buying and selling USD and EUR, with commissions as established by BCV.
6. Investment Products: Revenue from certificate of deposit products (Certificado de Ahorro, Certificado de Depósito a Plazo) and coverage titles issued by BCV.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels7 records

Core offering

Bancamiga Banco Universal C.A. is a Venezuelan universal bank providing retail and commercial banking products and services including checking accounts, savings accounts, foreign currency accounts (USD/EUR), Mastercard and VISA debit and credit cards, microcredit, agricultural credit, vehicle financing, commercial loans, revolving credit lines, investment certificates, and trust (fideicomiso) services. The bank distributes these offerings through a national branch network, POS terminals for merchants, MRW partner correspondent points, and digital channels (Bancamiga en Línea online banking and Bancamiga Suite mobile app), supported by a Mesa de Cambio for regulated foreign currency exchange operations.

Product overview

Bancamiga Banco Universal is a Venezuelan universal bank offering a comprehensive suite of banking products and services organized into a platform-plus-modules architecture. The core platform consists of traditional banking services (checking accounts, savings accounts, credit facilities) supplemented by specialized digital channels (Bancamiga en Línea online banking, Bancamiga Suite mobile app, Portal de Pagos payment gateway) and point-of-sale terminal solutions (AMP 8200, AMP 8400, MPOS 2200, AISINO terminals). Card products span debit cards (Mastercard for individuals, businesses, and minors), credit cards (VISA/Mastercard for individuals and businesses), and virtual currency cards. The bank serves both retail (personas) and commercial (empresas) segments with products including microcredit, agricultural credit, vehicle financing, certificates of deposit, trust services, and foreign exchange operations through its Mesa de Cambio. Digital customer engagement is supported by BEA (AI-powered customer service), the Conecta2 financial education platform, and the Sabores del Alma premium dining loyalty program. Recent innovations include PCI DSS 4.0 certification and the launch of the Passion Card loyalty program.

Differentiator

Problem solved

Functional benefit

Products and services

• Bancamiga Banco Universal (universal banking) Comprehensive universal banking offering retail and commercial banking services for individuals and businesses in Venezuela.
• Bancamiga en Línea (online banking platform) Real-time online banking platform for individuals and businesses enabling balance queries, transfers, currency exchange, tax and service payments, and payroll processing.
• Bancamiga Suite (mobile banking app) Mobile banking application providing 24/7 access to payment services, contactless payments, foreign currency operations, and account balance inquiries.
• Cuenta de Ahorro (Savings Account) Passbook-free savings account for individuals with debit card access, mobile app, and online banking for fund mobilization, with no maintenance fees or minimum opening requirements.
• Cuenta Corriente (Checking Account) High-mobility checking account for individuals and businesses offering immediate fund access, debit card, check support, and online banking access.
• Cuenta Moneda Extranjera (Foreign Currency Account) Foreign currency account in EUR/USD supporting international wire transfers, cash deposits and withdrawals, and currency exchange via the Mesa de Cambio.
• Cuenta Bancamiga Cash (physical foreign currency account) Current account for physical foreign currency operations in USD, EUR and COP associated with Venezuelan exchange agreement No. 1, available to individuals and businesses.
• Tarjeta de Débito Mastercard (personal debit card) Mastercard debit card enabling contactless payments, domestic and international POS transactions, online purchases, and streaming service subscriptions for individuals.
• Tarjeta de Débito Mastercard Empresarial (business debit card) Business Mastercard debit card with international acceptance, contactless payment technology, hotel reservations, vehicle rental, and access to Mastercard Easy Savings discounts.
• Tarjeta de Débito Mastercard Kids (youth debit card) Specialized debit card for minors aged 9-17 with customizable designs, enabling phone recharges, balance inquiries, mobile payments, and supervised parental account access.
• Tarjeta de Crédito (revolving credit card) Revolving VISA credit card for individuals for national purchases at affiliated merchants with a 12-month credit line and 60% annual interest rate.
• Tarjeta de Crédito Empresarial (business credit card) Business revolving credit card supporting VISA and Mastercard for merchant purchases, providing business credit financing options.
• Tarjeta Virtual en Divisas (virtual foreign currency card) Virtual debit card for online purchases in foreign currency, reloadable through Bancamiga en Línea from Cash accounts 24/7.
• POS AMP 8200 terminal Wireless POS terminal with contactless payment support, Wi-Fi connectivity, Global Band 4G, touchscreen display, built-in printer, and dual-band capability for merchants; priced at $260 + IVA.
• POS AMP 8400 terminal High-resolution touchscreen point-of-sale device with real-time transaction processing, value-added services, and Global Band 3G connectivity for merchants; priced at $240 + IVA.
• MPOS 2200 compact terminal Compact mobile POS terminal with Bluetooth connectivity for accepting card payments via smartphone, ideal for entrepreneurs and mobile businesses; priced at $84 + IVA.
• AISINO A75/A80 POS terminal Touchscreen POS terminals (A75/A80) with integrated printer and dual-band connectivity for merchant payment acceptance.
• Crédito Emprendedores (entrepreneur credit) Specialized credit product for entrepreneurs to finance raw materials and working capital with 12-month terms, personalized financial advisory, and UVC-based limits.
• Microcréditos (microcredit) Loans for working capital, fixed assets, and vehicle acquisition supporting production, commercialization, and service activities with up to 36-month financing for individuals and small businesses.
• Crédito Agrícola (agricultural credit) Agricultural credit facility for inputs, machinery, equipment, construction, crop cultivation, livestock and maintenance with preferential rates for farmers and agricultural enterprises.
• Crédito Vehículo (vehicle credit) Vehicle acquisition loan for new vehicles with domain reservation as collateral, financing up to 50% of vehicle value with fixed monthly installments.
• Línea de Crédito Amiga (revolving credit line) Revolving credit line for commercial operations with up to 6-month terms, electronic access, and early modification/cancellation options.
• Certificado de Ahorro (savings certificate) Short-term investment certificate with competitive interest rates, 31-90 day terms, and principal and interest paid at maturity.
• Certificado de Depósito a Plazo (term deposit) Term deposit investment with negotiated fixed rates, flexible terms, and principal and interest paid at maturity.
• Títulos de Cobertura (BCV coverage titles) BCV-issued coverage titles in Bolivares for short-term investment with 14-90 day terms, Bs. 20,000 minimum, and capital protection at maturity, exempt from ISLR per Decree 4.685.
• Fideicomiso (trust services) Trust services including employee benefits, investment, guarantee, and administration trusts with specialized advisory and transparent monthly account reporting.
• Portal de Pagos (merchant payment gateway) Merchant payment gateway (Puro Pago integration) enabling direct payment collection through website or mobile application with fast checkout experience and merchant control over payment operations.
• Bancamiga Ejecutivo de Atención (BEA digital customer service) AI-powered digital customer service executive providing efficient responses to inquiries, incidents, and complaints with automated handling 24 hours a day, 365 days per year.
• Mesa de Cambio (currency exchange service) Regulated foreign exchange service operated through Bancamiga en Línea for buying and selling USD and EUR currencies through authorized banking channels with commissions set by the Banco Central de Venezuela.
• Sabores del Alma (Passion Card loyalty program) Premium Mastercard Priceless loyalty program (Passion Card) offering exclusive restaurant benefits, VIP airport lounge access via LoungeKey, and Mastercard Collection discounts for affluent customers.
• Divisas para Sectores Prioritarios (priority sector FX allocation) Dollar allocation service for priority sectors including healthcare and food, distributing funds from Venezuelan crude oil sales through Banco Central de Venezuela auction mechanisms to qualifying individuals and businesses.

Quantifiable outcome

• Highest equity growth among Venezuelan banks in the last year
• +3 more outcomes

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability2 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Central Bank of VenezuelacoreStrategic or Co-development PartnerBancamiga is one of five private Venezuelan banks (alongside Banco Mercantil, Banco Nacional de Crédito, BBVA Provincial, and Banesco) authorized by the Central Bank of Venezuela to participate in foreign exchange market interventions through auctions. The bank receives dollar allocations from oil revenues for FX operations targeting priority sectors including healthcare and food.
• MRWminorChannel Partner/ Reseller/ DistributorMRW courier service operates as a non-banking correspondent for Bancamiga, offering banking services at their locations as 'Puntos Bancamiga' in cities where the bank does not have physical branches.
• Mastercard (Priceless)coreGTM or Marketing PartnerMastercard partnership for the Sabores del Alma culinary program offering Priceless experiences including restaurant reservations, VIP airport lounge access (Lounge Key), and Mastercard Collection discounts for affluent customers.
• VISAcoreTechnology or IntegrationVISA card network partnership for credit card issuance and processing, enabling Bancamiga to offer VISA credit cards under franchise agreements with security standards aligned to PCI DSS certification.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Banesco Banco Universal: One of Venezuela's largest universal banks offering retail, commercial, and digital banking plus credit cards and POS. Directly comparable in product mix, segment focus, and BCV FX auction participation; larger in scale than Bancamiga.
• Banco Mercantil: Venezuelan universal bank and one of the five banks authorized for BCV FX interventions alongside Bancamiga. Comparable across retail/commercial banking, cards, and digital channels, but materially larger.
• Banco Nacional de Crédito (BNC): Venezuelan universal bank, also authorized for BCV FX interventions. Comparable in scale and product set to Bancamiga, competing directly for retail/SME deposits, cards, and digital banking.
• Banco Exterior: Venezuelan universal bank offering retail and corporate banking, FX operations, and digital channels. Directly comparable to Bancamiga in scope, with similar customer segments in the same single market.
• Banco Plaza: Venezuelan universal bank focused on retail, commercial, and digital banking with POS services. Comparable in size and product mix to Bancamiga and a relevant head-to-head competitor.
• Banplus Banco Universal: Venezuelan universal bank offering retail/commercial banking, cards, and digital channels. Comparable in size and customer segments to Bancamiga.

Broad incumbents

• BBVA Provincial: Venezuelan subsidiary of the BBVA group and one of the BCV FX intervention banks. Overlaps with Bancamiga on retail/commercial deposits, cards, and digital, with the added backing of a global banking group.
• Banco de Venezuela: State-owned Venezuelan universal bank and the largest in the system. Comparable in product breadth (deposits, loans, cards, POS) but with state backing and very different scale and capital structure.

Regional players

• Banco del Tesoro: Venezuelan state-owned commercial bank active in retail deposits, payroll, and government payments. Comparable product set to Bancamiga but concentrated in the public-sector segment.

Emerging players

• Banco Activo: Smaller Venezuelan commercial bank focused on corporate and institutional banking with FX operations. Adjacent comparable to Bancamiga's business banking line, particularly the Mesa de Cambio offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/bancamiga
• YouTubeyoutube.com/channel/UCcdpe76zChqVWR1CVUFx52w/videos
• Facebookfacebook.com/p/Bancamiga-Banco-Universal-100057371714390/?locale=es_LA
• LinkedInlinkedin.com/in/bancamiga-banco-universal-760a32182
• Instagraminstagram.com/bancamiga
• TikToktiktok.com/@bancamiga?_t=8a7UiEcWL8X&_r=1

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bancamiga