Palm Beach Tours & Transportation

What Palm Beach Tours & Transportation does

Palm Beach Tours & Transportation (PBTT) is a privately held luxury chauffeured ground transportation company founded in 1999 by John Critchett, a former Air Force sergeant, and co-founder Paget Kirkland, headquartered at 800 23rd St in West Palm Beach, Florida. The company operates a diversified fleet ranging from three-passenger luxury sedans to 40-passenger mini-buses/coaches, organized around four core service lines: airport transportation (Palm Beach International, Fort Lauderdale-Hollywood, Miami International, plus worldwide affiliate transfers), corporate transportation (executive car service, road shows, group shuttles), leisure transportation (sightseeing tours, nightlife party rides), and event transportation (weddings, conferences, corporate outings).

Underlying technology consists of standard ground-transport dispatch systems augmented by real-time flight tracking and live weather/traffic monitoring, plus a third-party online booking engine (GroundTools/GroundWidgets). The headquarters facility runs on 102 solar panels producing 25 KW, fully meeting its electricity needs and selling surplus back to Florida Power & Light. The business is complemented by two sub-brands run by the same founders — Molly's Trolleys (vintage trolley experiences) and Kirkland Event & Destination Management (full-service DMC) — which cross-refer business with PBTT.

PBTT generates revenue on a transaction-based, quote-priced model: rates vary by vehicle class, distance, duration, and time of day, with no publicly disclosed pricing. GTM is hybrid: direct-to-consumer booking via website and phone, plus sales-led outreach to corporate accounts, and channel referrals from DMCs and event partners. Customer segments are diversified across corporate travelers, vacationers, DMCs, event clients, and education customers (e.g., Park Vista High School, Ritz Golf Club Jupiter, PGA Learning Center, KEDS, Club Med, AEGIS). Geographic reach is anchored in South Florida (Palm Beach, Miami-Dade, Fort Lauderdale) with brokered international reach through affiliate partners.

Name

Palm Beach Tours & Transportation

Legal name

Palm Beach Tours & Transportation

Website

https://pbtt.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

Palm Beach Tours & Transportation is a privately held, West Palm Beach-based luxury chauffeured ground transportation company founded in 1999, serving corporate, leisure, event, and DMC clients across South Florida with brokered international reach.

Ownership category

akta.pro rank

Product category

Luxury Ground Transportation Services

NAICS

Limousine Service (485320), Charter Bus Industry (4855)

SIC

Transportation Services (4700)

akta.pro primary industry

Executive / Corporate Chauffeur Services (THADAEAF)

akta.pro secondary industries

Event & Wedding Chauffeur / Limo Services (THADAEAI), Private Transportation & Chauffeur-Hosted Experiences (THAJALAD)

Keywords

• Luxury ground transportation
• Airport transfer services
• Corporate chauffeur services
• Event transportation services
• Leisure sightseeing tours

Headquarters

HQ city

West Palm Beach

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Luxury Ground Transportation Services: PBTT generates revenue through on-demand transportation services including airport transfers, corporate transportation, leisure travel, and event transportation. Services are priced per trip/ride with quote-based pricing depending on vehicle type, distance, and service duration.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels4 records

Core offering

Palm Beach Tours & Transportation provides chauffeured luxury ground transportation services across South Florida, including airport transfers, corporate/executive transportation, leisure and sightseeing tours, and event transportation (weddings, proms, conferences, corporate outings). The service is delivered via a diversified fleet of luxury sedans, SUVs, executive sprinters, stretch limousines, party buses, vintage wedding trolleys, and mini buses/coaches, with worldwide ground transportation arranged through an affiliate partner network.

Product overview

Palm Beach Tours & Transportation (PBTT) is a luxury ground transportation company operating since 1999 as a single unified service rather than a platform-plus-modules architecture. The core offering consists of a diverse fleet of luxury vehicles including luxury sedans, premium SUVs, executive sprinters, stretch limousines, Sprinter limousines, party buses, wedding trolleys, 10-passenger sprinters, and mini buses/coaches accommodating groups from 1 to 40+ passengers. Services are organized around four primary categories: Airport Transportation (including meet and greet and worldwide transfers), Corporate Transportation (including road shows and group transportation), Leisure Transportation (including sightseeing tours and party transportation), and Event Transportation (including corporate shuttles and leisure events). The company is complemented by two sub-brands—Molly's Trolleys (vintage trolley services) and Kirkland Event & Destination Management (full-service event planning)—both operated by the same founders. Transportation services are available throughout South Florida including Palm Beach County, Miami-Dade County, Fort Lauderdale, and beyond, with global reach through affiliate partnerships.

Differentiator

Problem solved

Functional benefit

Products and services

• Airport Transportation
• Corporate Transportation
• Leisure Transportation
• Event Transportation
• Airport Meet and Greet Services
• Worldwide Airport Transfers
• Molly's Trolleys
• Kirkland Event & Destination Management

Quantifiable outcome

• 100% on-time service guarantee with real-time flight tracking adjustments
• +1 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Kirkland Event & Destination ManagementcoreChannel Partner/ Reseller/ DistributorPBTT founders John Critchett and Paget Kirkland operate Kirkland Event & Destination Management as a separate full-service event planning company. Kirkland DMC provides event planning, decor, entertainment, and staffing services, and refers transportation needs to PBTT. PBTT reciprocally refers large-scale event planning clients to Kirkland DMC. Contact: (561) 296-9449 or www.KirklandDMC.com.
• Molly's TrolleyscoreStrategic or Co-development PartnerPBTT founders John Critchett and Paget Kirkland operate Molly's Trolleys as an affiliated company offering vintage-style trolleys for events, group shuttles, tours, and weddings across South Florida. PBTT coordinates transportation logistics while Molly's provides unique trolley experiences.
• Worldwide Affiliate Transportation NetworkminorChannel Partner/ Reseller/ DistributorPBTT maintains a network of trusted affiliate partners for ground transportation at international destinations, ensuring clients receive the same top-notch service worldwide as they experience with PBTT in South Florida.
• Palm Beach Chamber of CommerceminorOthersPBTT maintains membership and affiliation with the Palm Beach Chamber of Commerce, demonstrating community involvement and local business credibility.
• Florida Power & LightminorOthersPBTT's headquarters generates 25 KW of electricity through 102 solar panels, with surplus power sold back to Florida Power & Light (FPL) under their net metering program.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• LimoLink: Luxury chauffeured transportation provider in South Florida offering airport transfers, corporate services, weddings, and events. Direct regional competitor to PBTT in the same Palm Beach / Miami geographic market.
• GOGO Chauffeur Service of South Florida: South Florida-based chauffeured transportation company offering airport transfers, corporate, and event transportation across Miami-Dade, Broward, and Palm Beach counties. Directly competes with PBTT for the same regional luxury ground transport customers and corporate accounts.
• EmpireCLS Worldwide Chauffeured Services: Premium chauffeured ground transportation company serving corporate travel, events, and airport transfers across major US metros. Comparable to PBTT in fleet offering, executive service positioning, and corporate account focus.
• Carey Limousine USA: Global chauffeured transportation provider with a global affiliate network serving corporate accounts, roadshows, and event clients. Directly comparable to PBTT's worldwide affiliate model and corporate target segments.
• Blacklane: Global chauffeur and airport transfer platform offering pre-booked, fixed-rate premium rides in major cities worldwide with professional drivers and a single booking experience. Comparable to PBTT in airport transfer and worldwide affiliate model.
• Groundlink: On-demand and pre-booked airport and corporate ground transportation serving major US airports with professional drivers. Comparable to PBTT's airport transfer and corporate transportation offerings.

Regional players

• Boston Suburban Coach / Boston Car Service: Premium chauffeur and corporate ground transportation serving Northeast US business hubs. Comparable to PBTT in fleet and corporate service positioning, though operating in a different geography.
• Dazzling Distinctive Limousines: South Florida luxury limousine and chauffeur service focused on weddings, proms, corporate events, and party transportation. Comparable to PBTT's event transportation and leisure segment offerings.
• Mears Transportation: Florida-based ground transportation and tour operator serving Orlando and central Florida with airport transfers, theme park shuttles, and group services. Regional peer in the broader Florida ground transport market with overlapping use cases.

Broad incumbents

• Sixt Limousine Service: Premium chauffeur and corporate ground transport arm of Sixt, a major global mobility company. Broader incumbent with broader fleet and global footprint, but overlapping in luxury airport and corporate chauffeur services where PBTT competes.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/pbttsofl
• Facebookfacebook.com/pbttsofl
• LinkedInlinkedin.com/company/palm-beach-tours-transportation

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Palm Beach Tours & Transportation