In Control

What In Control does

In Control, Inc. is a private US system integrator founded in 1993 and headquartered in Fridley, Minnesota, that designs, builds, and services automation and control systems for municipal water and wastewater utilities across the Upper Midwest and Mountain West. Its core platform, ControlSecure, is a service plan that bundles SCADA system integration, EPA-compliant cybersecurity (delivered in partnership with WatchGuard), ongoing inspection/testing/maintenance, a 5-year parts-and-labor warranty, and a 1-hour guaranteed emergency response. Surrounding this platform is an in-house engineering and PE-stamped design capability covering supervisory control panels, motor control centers, variable frequency drives, and outdoor control stations; PLC programming using standardized blocks tailored to water/wastewater processes; telemetry over fiber, licensed/unlicensed radio, and cellular networks; and a UL 508A and UL 698A accredited fabrication facility for control panels and motor controls.

The company generates revenue through a mix of professional services (engineering, PLC/SCADA programming), hardware sales (UL-fabricated control panels and motor controls), and recurring managed-service revenue via ControlSecure subscriptions on an annual billing cadence. Go-to-market is a regional field-sales model with four dedicated Sales Engineers covering Minnesota, the Dakotas, Iowa, Montana/Wyoming, and western Wisconsin, supported by 24/7 emergency support and direct contact channels (phone, email, web form). The customer base is anchored in small-to-mid municipal government water and wastewater utilities, with a single large anchor deployment spanning 60+ remote sites in rural South Dakota and incremental industrial water exposure via a senior PE. The firm is privately held by founders/operators and operates without disclosed external institutional capital.

Name

In Control

Legal name

In Control, Inc.

Website

https://incontrol.net

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

In Control is a private Minnesota-based system integrator that designs, builds, and services SCADA automation, control panels, and cybersecurity for municipal water and wastewater utilities across the Upper Midwest and Mountain West.

Ownership category

akta.pro rank

Product category

Water and Wastewater Automation Services

NAICS

Relay and Industrial Control Manufacturing (335314), Automatic Environmental Control Manufacturing for Residential, Commercial, and Appliance Use (334512)

SIC

Industrial Instruments For Measurement, Display, And Control (3823), Switchgear & Switchboard Apparatus (3613)

akta.pro primary industry

Protection, Control & SCADA/Automation Installation (Relay Panels, RTUs) (IMAFAHAF)

akta.pro secondary industries

Industrial Control Panels & Enclosures (Panel Building, MCCs, Integration) (IMAGABAJ), Instrumentation, Controls & Automation (DCS/PLC/SCADA, SIS, Metering) (EUAEAFAC)

Keywords

• Water wastewater automation
• SCADA system integration
• Control panel fabrication
• OT cybersecurity services
• PLC programming services

Headquarters

HQ city

Anoka

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. ControlSecure Service Plans: Recurring service plans providing regular inspection, testing, and maintenance of critical control systems; includes 5-year parts-and-labor warranty for systems maintained under the plan
2. Engineering and Design Services: In-house Professional Engineers (PEs) provide custom hardware design including supervisory control panels, motor control centers (MCC), variable frequency drives (VFD), and standalone outdoor control stations
3. Software-Based SCADA Systems: Custom programming of software platforms including HMI, outbound alarm handling, data trending, and reporting for operational and regulatory requirements
4. PLC Programming: Consistent process performance programming using tested standard programming blocks tailored to water and wastewater treatment, distribution, and collections
5. Hardware Fabrication and Motor Controls: In-house UL-certified manufacturing of control panels and motor control equipment
6. 24/7 Emergency Support: Emergency response line staffed by skilled engineers and technicians with remote troubleshooting and on-site service capabilities; guaranteed 1-hour callback response time

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

In Control is a system integrator that designs, builds, and services automation control systems for municipal and industrial water and wastewater operations. Its flagship ControlSecure offering bundles software-based SCADA, EPA-compliant OT cybersecurity, telemetry and networking, in-house fabricated control panels, and ongoing inspection, testing, and maintenance under a service plan with a 5-year parts-and-labor warranty and a guaranteed 1-hour emergency response. The company serves municipalities and water utilities across the Upper Midwest and Mountain West with custom engineering, PLC programming, and 24/7 support.

Product overview

In Control offers a unified automation platform centered on ControlSecure, their core service plan combining SCADA systems, cybersecurity, and ongoing maintenance. The product portfolio includes software-based SCADA systems, cybersecurity services delivered via WatchGuard partnership, telemetry and networking solutions, design and engineering services with Professional Engineers, PLC programming using water/wastewater-specific standard blocks, and in-house fabrication of motor controls with UL certifications. All services are tied to the ControlSecure umbrella, which provides the inspection, maintenance, and warranty framework for the entire solution stack.

Differentiator

Problem solved

Functional benefit

Brands

• ControlSecure™: Service plan providing regular inspection, testing, and maintenance of critical control systems, including EPA-compliant cybersecurity solutions, 5-year parts-and-labor warranty, and Utility Cyber Response Plan.

Products and services

• ControlSecure Service Plan In Control's flagship service plan that delivers ongoing inspection, testing, and maintenance of critical control systems for municipal and industrial water and wastewater customers. Bundles SCADA automation, EPA-compliant cybersecurity, and a 5-year parts-and-labor warranty for maintained systems, and acts as an "extension of operations" for the customer.
• Software-Based SCADA Systems Custom SCADA systems providing intuitive HMI, outbound alarm handling, data trending, and reporting for operational and regulatory requirements. Designed for continuous plant operation in water and wastewater treatment facilities.
• Cybersecurity Services Layered defense OT cybersecurity for water and wastewater operations, including Utility Cyber Response Plan, annual Cybersecurity Assessment, and incident response readiness. Delivered in partnership with WatchGuard as part of the ControlSecure service plan.
• Design and Engineering Services In-house design and engineering services staffed by Professional Engineers (PEs) producing custom hardware designs including supervisory control panels, motor control centers, variable frequency drives, and standalone outdoor control stations for water and wastewater operations.
• PLC Programming PLC programming services using tested, reusable standard programming blocks tailored to water and wastewater treatment, distribution, and collections processes. The disciplined standard library enables team-based support across the engineering organization rather than single-engineer dependency.
• Telemetry and Networking Communication infrastructure solutions covering legacy leased-line systems, fiber optic, licensed and unlicensed radios, and cellular communications to connect distributed water and wastewater sites for monitoring and control.
• Control Panel Fabrication and Motor Controls In-house manufacturing of control equipment with full UL 508A and UL 698A accreditation, including control panels and motor control equipment, with comprehensive testing prior to shipment to ensure trouble-free startups.
• 24/7 Emergency Support Round-the-clock emergency response line staffed by skilled engineers and technicians with remote troubleshooting capabilities and on-site service using stocked trucks, with a guaranteed 1-hour callback response time.

Quantifiable outcome

• 34 municipalities served
• +4 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• WatchGuardcoreTechnology or IntegrationWatchGuard is a leading firewall and cyber services provider. In Control has partnered closely with WatchGuard to deploy cybersecurity solutions to customers under the ControlSecure service plan. WatchGuard provides the firewall and cyber services infrastructure that In Control integrates into their water and wastewater control system offerings.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Tesco Controls: Tesco Controls is a system integrator specializing in SCADA, instrumentation, and control systems for water, wastewater, and utility infrastructure — directly overlapping with In Control's municipal water/wastewater focus, UL panel fabrication, and recurring service model.
• Eramosa Engineering: Eramosa is a Canadian-based engineering and system integration firm with a water/wastewater SCADA practice, delivering integration, telemetry, and cybersecurity services to municipalities — closely matching In Control's offerings and customer base.
• Mission Communications: Mission Communications provides managed SCADA and monitoring services specifically for water/wastewater utilities, including alarm dialers and remote monitoring — a competing recurring-service-model approach aimed at the same municipal customer profile as In Control.

Broad incumbents

• Avanceon: Avanceon is a larger multi-regional system integrator with a significant water/wastewater and industrial SCADA practice; broader geographic reach and scale than In Control but overlapping core offerings in PLC programming, panel fabrication, and SCADA integration.
• ICONICS (Mitsubishi Electric): ICONICS is a long-standing SCADA/HMI software platform vendor used widely in water/wastewater, representing the broader incumbent that In Control integrates with rather than competes against; comparable on the SCADA-for-water category axis.
• Rockwell Automation: Rockwell Automation is a global industrial automation incumbent supplying PLCs and SCADA platforms that integrators like In Control build on; its Rockwell PartnerNetwork includes system integrators serving water/wastewater, making it the dominant ecosystem player.
• Schneider Electric (EcoStruxure/Wonderware): Schneider Electric offers the Wonderware/AVEVA SCADA platform widely deployed in water/wastewater; an upstream platform incumbent whose partner ecosystem includes integrators like In Control.

Emerging players

• Civic Smart (formerly MeterSmart) / Sensus: CivicSmart/Sensus solutions are increasingly encroaching on municipal water telemetry and metering; relevant as adjacent AMI/IoT players whose growing capabilities intersect with In Control's telemetry and SCADA networking offerings.

Regional players

• Sigma Infralytics / Sigma IT: Sigma Infralytics / IT Solutions are regional water and wastewater SCADA/telemetry integrators operating in specific markets; comparable in scope and offerings to In Control but serving different geographies.

Others

• WaterISAC / EPA Cybersecurity Partners: WaterISAC and similar EPA-aligned cyber advisory bodies shape procurement standards that In Control's ControlSecure cyber bundle must satisfy; not a commercial peer but a regulatory/ecosystem counterparty whose standards define the market In Control competes in.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/in-ctrl

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about In Control