Mission Communications
Mission Communications provides managed cloud SCADA solutions — purpose-built cellular RTUs paired with its 123SCADA platform — to over 3,500 municipal and rural water and wastewater utilities across the U.S. and Canada.
- Company typePrivate
- Founded1999
- HeadquartersNorcross, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Mission Communications does
Mission Communications is a privately held information technology and services company headquartered in Norcross, Georgia, that pioneered managed SCADA for the water and wastewater utility sector. The company sells a turnkey remote monitoring and control solution combining purpose-built cellular RTU hardware — the MyDro 50, 150, 850, and MyLevel lines, plus legacy M110/M800 and the Manhole Monitor Plus — with its proprietary 123SCADA cloud platform, supporting expansion modules, transducers, and solar/rainfall accessory kits. The platform delivers 24/7 real-time alarming via phone, text, email, fax, and pager; web-based and mobile dashboards; OPC UA integration for hybrid SCADA environments; and continuous over-the-air updates. Mission serves over 3,500 municipal and rural water and wastewater utilities across the United States and Canada.
The business operates a sales-led go-to-market combining direct phone-based sales (1-877-993-1911), inside sales, a self-enrolling web portal with self-service onboarding, and local distributors, supplemented by trade shows, weekly webinars, and a content blog. Revenue is generated through two primary streams: one-time hardware sales (RTUs, transducers, antennas, expansion modules, solar kits) paid within 30 days of shipment, and recurring annual managed-service subscriptions that include communications, data storage, alarm call-outs, reports, and technical support. Annual service fees auto-renew, are prepaid, and carry a CPI-capped price stability guarantee for in-service units, producing a predictable recurring revenue base. Mission Communications is a wholly owned subsidiary of TASI Group, a diversified measurement and instrumentation conglomerate.
Mission Communications firmographics
Firmographics- Name
- Mission Communications
- Legal name
- Mission Communications, LLC
- Website
- https://123mc.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Mission Communications provides managed cloud SCADA solutions — purpose-built cellular RTUs paired with its 123SCADA platform — to over 3,500 municipal and rural water and wastewater utilities across the U.S. and Canada.
- Ownership category
- akta.pro rank
Mission Communications industry classification
Industry- Product category
- Water and wastewater utility SCADA monitoring
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Industrial Instruments For Measurement, Display, And Control (3823), Measuring & Controlling Devices, Nec (3829)
- akta.pro primary industry
- Online Monitoring, Sensors & Instrumentation (SCADA-integrated analyzers, probes, samplers) (EUANAJAC)
- akta.pro secondary industry
- SCADA, Instrumentation & Controls Integration for Water/Wastewater Projects (IMAFAGAK)
Keywords
Where Mission Communications is headquartered
LocationHeadquarters
- HQ city
- Norcross
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Mission Communications business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales, Supply Chain
Revenue model
- Hardware Sales: Sale of purpose-built RTU (Remote Terminal Unit) hardware including MyDro series, antennas, transducers, and accessories. Hardware includes cellular radio, enclosure, backup battery, transformer, and mounting hardware as part of complete systems.
- Annual Monitoring/Service Fees: Subscription-based annual service fees for managed SCADA services. Fees are prepaid annually, include all communications, data storage, alarm call-outs, reports, and technical support. Annual service activation commences on the 30th day after purchase. After initial one-year term, automatically renews for additional one-year periods unless canceled 60 days prior.
- SaaS Platform Access: Software as a Service model delivering cloud-based SCADA platform access, web portal, historical data archiving, automatic software updates, and cybersecurity features.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Annual Managed SCADA Service - Subscription-based monitoring with full platform access |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Mission Communications product offering
Product offeringCore offering
Mission Communications designs, manufactures, and operates a managed SCADA monitoring service for water and wastewater utilities, combining purpose-built cellular remote telemetry units (RTUs) deployed at customer lift stations, pump stations, and treatment facilities with a proprietary cloud platform (123SCADA) that delivers real-time alarm notification, data logging, and remote equipment monitoring on a subscription basis. The company sells both the hardware (MyDro series and M-series RTUs) and the ongoing monitoring service as an integrated package to municipal and private utility customers across the U.S. and Canada.
Product overview
Mission Communications provides a managed SCADA solution for water and wastewater utilities, combining rugged RTU hardware with a cloud-based software platform. The core offering is the Mission Cloud SCADA (123SCADA) platform paired with purpose-built RTU hardware including the current MyDro series (150, 850, 50, MyLevel) and legacy M110/M800 products. The ecosystem includes specialized hardware like the Manhole Monitor Plus (M83/M84) for sewer level monitoring, supported by a comprehensive accessory portfolio spanning expansion modules (Safe Module Plus, Analog/Digital I/O modules), transducers and instrumentation (level, pressure, current sensors), solar power kits, rainfall monitoring equipment, and manhole monitor accessories. All hardware connects via cellular networks to the 123SCADA cloud platform, which provides real-time monitoring, alarms, notifications, reports, and remote control capabilities as a managed service.
Differentiator
Problem solved
Functional benefit
Brands
- MyDro: Real-time alarm hardware product line including MyDro 50, MyDro 150, and MyDro 850 remote terminal units (RTUs) for water and wastewater monitoring
- 123SCADA
- Manhole Monitor Plus
- MyLevel
Products and services
- MyDro 150 Cellular RTU
Quantifiable outcome
- Over 3,500 utilities served across U.S. and Canada
- +2 more outcomes
Companies that use Mission Communications
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles1 record
Mission Communications technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature6 records
Mission Communications partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- TASI GroupcoreMission Communications joined TASI Group, a measurement and control technology company. TASI Group is a global provider of instrumentation, controls, and software for industrial markets, providing Mission with strategic backing and access to complementary product lines and distribution channels.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Mission Communications competitors and assessment
Company assessmentDirect peers
- Hach Company: Hach (a Danaher company) provides water quality monitoring instruments, sensors, and process analytics used by water and wastewater utilities. Mission's transducer and level-monitoring offerings overlap with Hach's sensor portfolio.
- Aclara (Hubbell): Aclara provides smart infrastructure solutions for water, gas, and electric utilities, including AMI and SCADA-adjacent monitoring. Mission competes most directly with Aclara in water/wastewater monitoring hardware and managed services for municipal utilities.
- Mueller Systems: Mueller Systems offers smart water metering, AMI, and monitoring solutions for water utilities. Like Mission, it targets municipal water customers with hardware-plus-software remote monitoring offerings.
- Itron: Itron is a major provider of AMI, smart meters, and utility data management for water, gas, and electric utilities. It competes with Mission on remote monitoring endpoints and cloud-based data platforms serving municipal water customers.
- Badger Meter: Badger Meter manufactures flow measurement and monitoring instrumentation for water utilities, including cellular-enabled metering solutions. It overlaps with Mission on remote water monitoring hardware and SaaS data services.
Emerging players
- Inductive Automation (Ignition): Inductive Automation's Ignition SCADA platform is increasingly adopted by water/wastewater utilities for unlimited-tag cloud-based monitoring. It is a software-side competitor to Mission's 123SCADA platform, especially for hybrid enterprise SCADA integrations.
- OptiRTC: OptiRTC provides real-time control software for stormwater and urban water systems, overlapping with Mission's CSO/SSO and rainfall monitoring use cases. It represents a software-focused, analytics-driven competitor in the same utility niche.
Broad incumbents
- Schneider Electric: Schneider Electric offers comprehensive water/wastewater automation and SCADA solutions including pumps, PLCs, and EcoStruxure. Its water utility footprint competes with Mission on larger integrated projects.
- AVEVA (Schneider Electric): AVEVA provides industrial software including SCADA/HMI and historian platforms widely used by water utilities for large-scale enterprise monitoring. It competes with Mission at the high end where utilities need integrated enterprise SCADA.
Regional players
- Detectronic (Metasphere): Detectronic provides wastewater level and flow monitoring hardware and services primarily in the UK and Europe. It is a comparable managed wastewater-monitoring provider with similar cellular RTU-plus-cloud architecture, but operates in a different geography.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Mission Communications social profiles
Digital presenceMission Communications compliance and trust
Trust signalCompliance5 records
Mission Communications financial estimates
Financial estimateRevenue estimate
Valuation estimate
Mission Communications leadership team
Management profileNumber of profiles
Mission Communications funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Mission Communications M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Mission Communications
What does Mission Communications do?
Mission Communications designs, manufactures, and operates a managed SCADA monitoring service for water and wastewater utilities, combining purpose-built cellular remote telemetry units (RTUs) deployed at customer lift stations, pump stations, and treatment facilities with a proprietary cloud platform (123SCADA) that delivers real-time alarm notification, data logging, and remote equipment monitoring on a subscription basis. The company sells both the hardware (MyDro series and M-series RTUs) and the ongoing monitoring service as an integrated package to municipal and private utility customers across the U.S. and Canada.
Is Mission Communications a public or private company?
Mission Communications is a private company. It is classified as corporate owned and is currently operating.
When was Mission Communications founded?
Mission Communications was founded in 1999. It employs 51 to 100 people.
Where is Mission Communications based?
Mission Communications is headquartered in Norcross, United States, in the North America region.
How does Mission Communications make money?
Three revenue lines are on record. Hardware Sales are the primary driver. The others are annual Monitoring/Service Fees and saaS Platform Access.
Who are Mission Communications's main competitors?
Direct peers on record are Hach Company, Aclara (Hubbell), Mueller Systems, Itron and Badger Meter. Emerging players are Inductive Automation (Ignition) and OptiRTC. Broad incumbents are Schneider Electric and AVEVA (Schneider Electric). Detectronic (Metasphere) is listed as a regional player.
Does Mission Communications have an API?
No public API is recorded for Mission Communications.
What industry is Mission Communications in?
Mission Communications's product category is Water and wastewater utility SCADA monitoring. Its primary akta.pro industry code is EUANAJAC, Online Monitoring, Sensors & Instrumentation (SCADA-integrated analyzers, probes, samplers), with a secondary code of IMAFAGAK, SCADA, Instrumentation & Controls Integration for Water/Wastewater Projects. Its NAICS code is 518 and its SIC code is 3823.