NeoMed Center

What NeoMed Center does

NeoMed Center is a private non-profit Federally Qualified Health Center (FQHC) incorporated in 1992 in Puerto Rico, originally as Gurabo Community Health Center, Inc., and rebranded to its current name in 2012. The organization operates eight clinic locations across six municipalities in eastern Puerto Rico (Aguas Buenas x2, Gurabo x2, Juncos, San Lorenzo, Trujillo Alto, Naguabo), delivering comprehensive primary care, specialty services, behavioral health, and ancillary services such as pharmacy, dental, vision, and emergency care. Its clinical portfolio spans roughly 30+ services including family medicine, pediatrics, geriatrics, cardiology, gastroenterology, OB/GYN, nephrology, pediatric neurology, laboratory, imaging, and integrated behavioral health.

The organization runs several specialty programs, including the SIVIF Ryan White HIV/AIDS program (operating since 1995 with Title III funds) and a low-threshold MOUD/Buprenorphine program launched in 2023. Technology infrastructure is centered on the Epic System electronic health record platform, implemented in 2023 to replace the prior EHR, with the MyChart patient portal enabling online scheduling, prescription refills, and clinical consultations. The center also offers telemedicine, home-based primary care, home sample collection, and home medication delivery as access channels. Clinical quality is supported by Joint Commission ambulatory accreditation (2003, 94% compliance) and NCQA Patient-Centered Medical Home recognition at Levels 2 and 3 across multiple sites.

NeoMed Center's business model relies on federal Section 330 grant funding under 42 U.S.C. 254b, Ryan White Title III program funds, third-party insurance payments (Medicare, Medicare Advantage, Plan Vital, and private plans), and a Sliding Fee Scale Program for uninsured patients. Providers are deemed federal employees under the Federal Tort Claims Act, conferring malpractice coverage. The center is governed by a community Board of Directors primarily composed of patients, with Dra. Rosa Castro Ávila serving as Executive Director. The patient base is concentrated in disadvantaged and underinsured populations across eastern Puerto Rico, with no commercial enterprise customers, venture funding, or parent company ownership.

Name

NeoMed Center

Legal name

NeoMed Center, Inc.

Website

https://neomedcenter.org

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

251–500 employees

Short description

NeoMed Center is a non-profit Federally Qualified Health Center operating eight clinic locations across Puerto Rico, providing comprehensive primary, specialty, behavioral health, HIV/AIDS, and opioid use disorder services to disadvantaged and uninsured populations through federal grants and a sliding fee scale.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Other Outpatient Care Centers (62149), Outpatient Mental Health and Substance Abuse Centers (62142), Ambulatory Health Care Services (621), Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Outpatient Substance Use Disorder (SUD) Treatment Programs (HLAFABAD)

akta.pro secondary industries

Primary Care & General Medicine Virtual Care (HLALAAAA), Medication-Assisted Treatment (MAT) & Opioid Treatment Programs (OTPs) (HLAFACAG), Controlled Substance Management & Compliance Support (HSABALAK)

Keywords

• Community health services
• Primary care medicine
• Federally qualified health center
• HIV AIDS treatment
• Behavioral health services

Headquarters

HQ city

Orlando

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Federal Health Center Program Funding (Section 330): Receives federal grants under Section 330 of the Public Health Service Act as a Health Center Program grantee to provide health services to disadvantaged and vulnerable populations
2. Ryan White Program Funding: Ryan White Title III funds for HIV/AIDS early intervention services; these are payer of last resort funds for uninsured/underinsured patients
3. Insurance Payments: Accepts Medicare, Medicare Advantage, Plan Vital (government plan), and most private insurance plans
4. Sliding Fee Scale Program: Discounted services based on income and household size for uninsured patients who do not qualify for government health plans

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

NeoMed Center is a federally funded, non-profit community health center that delivers integrated primary, preventive, and specialty healthcare services across 8 clinic locations in Puerto Rico. It operates Family Medicine, General Medicine, Pediatrics, Geriatrics, Cardiology, Gastroenterology, OB/GYN, Dental, Vision, Behavioral Health, and HIV/AIDS programs (Ryan White), along with opioid use disorder treatment using buprenorphine. Services are offered regardless of ability to pay through federal grant funding, insurance billing, and a Sliding Fee Scale Program for uninsured patients.

Product overview

NeoMed Center is a federally-funded nonprofit health center offering integrated primary and preventive healthcare services across Puerto Rico. The organization operates a unified health center model (not a platform-plus-modules architecture) providing approximately 30+ distinct services organized into: core primary care services (Family Medicine, General Medicine, Pediatrics, Geriatrics), specialty services (Cardiology, Gastroenterology, OB/GYN, Pediatric Neurology, Nephrology), diagnostic services (Laboratory, X-Ray, Sonography), mental health services (Behavioral Health, Addiction Counseling, Psychiatry), specialty programs (Ryan White HIV/AIDS Program, MOUD/Buprenorphine Treatment), convenience services (Telemedicine, Home Care, Medication Delivery, Home Sample Collection), and administrative services (Health Certificates, Referral Coordination, Sliding Fee Scale Program). The center also provides a patient portal (MyChart) for digital access to medical records and appointments.

Differentiator

Problem solved

Functional benefit

Products and services

• Family Medicine (Medicina Familiar)
• General Medicine (Medicina General)
• Pediatrics (Pediatría)
• Geriatrics (Geriatría)
• Pharmacy (Farmacia)
• Dental Clinic (Clínica Dental)
• Vision Clinic / Optometry (Clínica Visual / Optometría)
• Cardiology (Cardiología)
• Gastroenterology (Gastroenterología)
• Gynecology and Obstetrics (Ginecología y Obstetricia)
• Pediatric Neurology (Neurología Pediátrica)
• Nephrology (Nefrología)
• Laboratory (Laboratorio)
• X-Ray and Sonography (Rayos X y Sonografía)
• Emergency Rooms (Salas de Emergencias)
• Telemedicine (Telemedicina)
• Behavioral Health (Salud Conductual)
• Addiction Counseling (Consejería en Adicción)
• Ryan White HIV/AIDS Program (Programa Ryan White - VIH/SIDA)
• MOUD Treatment with Buprenorphine (Tratamiento con MOUD - Buprenorfina)
• Rapid HIV Testing (Pruebas Rápidas de VIH)
• Hepatitis C Treatment (Tratamiento de Hepatitis C)
• Vaccination (Vacunación)
• Nutrition (Nutrición)
• Home-Based Primary Care (Cuidado Primario al Hogar)
• Home Medication Delivery (Entrega de Medicamentos al Hogar)
• Home Sample Collection (Toma de Muestra al Hogar)
• Health Certificates (Certificados de Salud)
• Office Procedures (Procedimientos de Oficina)
• Sliding Fee Scale Program (Programa de Descuento Escalonado)
• Patient Portal - MyChart (Portal del Paciente)

Quantifiable outcome

• 94% compliance with Joint Commission ambulatory standards (2003 accreditation)
• +1 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Epic SystemcoreTechnology or Integration · 1 January 2023Implemented Epic System electronic health records in 2023, replacing previous electronic medical record system. This is the industry-leading EHR platform used by major healthcare systems.
• Puerto Rico Department of Health (Departamento de Salud)coreStrategic or Co-development PartnerNeoMed Center shares protected health information with the Department of Health through PRHIE (Puerto Rico Health Information Exchange). HIV testing counselors are certified by the Department of Health.
• ASSMCA (Administración de Servicios de Salud Mental y Contra la Adicción)minorStrategic or Co-development PartnerPuerto Rico mental health and addiction services agency that provided funding for the Puerto Rico Strategic Prevention Framework-State Incentive Grant (PR SPF-SIG) for alcohol prevention among minors.
• The Joint CommissioncoreStrategic or Co-development PartnerIndependent, nonprofit organization that accredits and certifies healthcare organizations and programs. NeoMed Center achieved accreditation with 94% compliance in 2003 and maintains laboratory accreditation.
• National Committee for Quality Assurance (NCQA)coreStrategic or Co-development PartnerNCQA certifies NeoMed Center as a Patient-Centered Medical Home (PCMH) across multiple locations at Level 2 and Level 3, recognizing high-quality, coordinated patient care.

Scale indicators5 records

Recent moves15 records

Expansion highlights6 records

Direct peers

• Erie Family Health Centers: Chicago-area FQHC operating multiple community clinics with primary care, behavioral health, and SUD services. Comparable multi-site FQHC scale and service mix to NeoMed.
• Chase Brexton Health Care: Maryland-based FQHC multi-site network with integrated primary care, behavioral health, and a Ryan White HIV program — closely aligned with NeoMed's integrated care and HIV specialty footprint.
• Salud Integral en la Montaña (SIM): Federally Qualified Health Center operating multiple community clinics in central Puerto Rico. Directly comparable to NeoMed as a multi-site 330-grantee FQHC serving underserved PR populations.
• COSSMA, Inc. Section 330 FQHC running multi-specialty community health centers across Puerto Rico. Closely matches NeoMed's FQHC multi-site, multi-specialty model and patient demographic.
• Migrant Health Center, Inc. PR-based FQHC serving migrant and underserved populations in western Puerto Rico. Comparable federally funded community-health-center model.
• Concilio de Salud Integral de Loíza: Community health center in Loíza, Puerto Rico, providing FQHC-funded primary and behavioral care to underserved populations. Mirrors NeoMed's safety-net provider role.
• Community Health Center, Inc. (Connecticut): Large multi-site FQHC founded by Mark Masselli, with deep primary care, integrated behavioral health, and training programs. One of the best analogs to NeoMed's integrated care + residency pipeline model.
• Family Health Centers of San Diego: Large FQHC operating many clinic sites across San Diego County with primary care, behavioral health, and HIV services. Comparable in multi-site, multi-specialty safety-net scale.
• AltaMed Health Services: Large Southern California FQHC network providing primary care, behavioral health, and HIV services to underserved Latino populations — similar to NeoMed's demographic focus.
• La Maestra Community Health Centers: San Diego-based FQHC with multi-site primary care, behavioral health, and culturally tailored services for underserved populations — comparable in mission and integrated service delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@neomed_tv
• Facebookfacebook.com/NeoMedCenterInc
• LinkedInlinkedin.com/company/neomedcenter
• Instagraminstagram.com/neomedcenter

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NeoMed Center