Puerto Rico Administration of Mental Health and Anti-Addiction Services

What Puerto Rico Administration of Mental Health and Anti-Addiction Services does

The Puerto Rico Administration of Mental Health and Anti-Addiction Services (ASSMCA, Administración de Servicios de Salud Mental y Contra la Adicción) is the territorial government agency established in 1993 under Law 67-1993 and headquartered in Bayamón, Puerto Rico, responsible for setting policy, delivering, and regulating all mental health and addiction services across the territory. It operates a portfolio that includes the Línea PAS 24/7 crisis hotline (phone, 988, live chat, and VRS for deaf and hard-of-hearing users), the PDMP electronic prescription drug monitoring database (mandatory for all pharmacies under Law 70-2017), the SiMES overdose surveillance and naloxone-tracking system, medication-assisted treatment clinics (CTIAM), general and forensic psychiatric hospitals, residential and outpatient programs for children, youth, and adults, a Centro de Apoyo Mutuo (CAM) peer support center, the MHAT mental health awareness training program, and the Observatorio de Salud Mental y Adicciones data platform. The agency also runs the PR SOR and PR PDO grant programs funded by SAMHSA addressing the opioid crisis, and recently launched the first-ever Puerto Rico Youth Homeless Count (January 2026) under a HUD YHSI grant.

ASSMCA is funded entirely through public sources: Puerto Rico territorial government appropriations combined with federal grants from SAMHSA (PR SOR, PR PDO), HUD (YHSI), and FEMA disaster-recovery infrastructure funding (FEMA-4339-DR-PR). All services to the public are provided free of charge and confidentially; no commercial pricing exists. The agency simultaneously operates as a direct service provider (clinics, hospitals, hotline) and as the sole licensing and quality regulator (SLYC office) for every public and private mental health and addiction provider in Puerto Rico under Law 408-2000. Distribution combines facility-based services, a 24/7 digital crisis channel (hotline, mobile app, chat, VRS), community and municipal outreach, and licensing oversight. Current administrator is Dra. Catherine Oliver Franco, appointed under Governor Jenniffer González Colón's administration. Recent operational scale includes 356,499 hotline calls handled in 2024 (Jan-Oct), 190,000+ naloxone kits distributed, 227,000+ people trained in overdose prevention, and 6,174 overdose events reported through SiMES between June 2019 and December 2025 (98% non-fatal interventions).

Name

Puerto Rico Administration of Mental Health and Anti-Addiction Services

Legal name

Administración de Servicios de Salud Mental y Contra la Adicción

Website

https://assmca.pr.gov

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

1–10 employees

Short description

ASSMCA is Puerto Rico's territorial government agency responsible for mental health and anti-addiction services, operating the Línea PAS 24/7 crisis hotline, CTIAM treatment clinics, psychiatric hospitals, the PDMP controlled-substance database, and licensing oversight for all behavioral health providers in the territory, funded by appropriations and federal grants.

Ownership category

akta.pro rank

Product category

Public Mental Health and Addiction Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Outpatient Mental Health and Substance Abuse Centers (62142), Residential Mental Health and Substance Abuse Facilities (623220), Residential Mental Health and Substance Abuse Facilities (62322)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Behavioral Health Population Health, Quality & Outcomes Measurement (HLAEAHAI)

akta.pro secondary industries

Substance Use Disorder (SUD) Benefit Management (HLAEAHAF), Employee Assistance Programs (EAP) Management (HLAEAHAB)

Keywords

• Mental health services
• Addiction treatment
• Crisis intervention
• Substance abuse prevention
• Public health administration

Headquarters

HQ city

Bayamón

HQ country

Puerto Rico

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Government Budget and Appropriation: ASSMCA is a government agency funded through public budgetary appropriations of the Government of Puerto Rico. It also receives federal grants from agencies such as SAMHSA (Substance Abuse and Mental Health Services Administration) for programs including the State Opioid Response (PR SOR) grant and the Prevent Prescription Drug/Opioid Overdose-Related Deaths (PR PDO) grant. Services to the public are provided free of charge.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

ASSMCA is the government agency of Puerto Rico that delivers free, territory-wide mental health and anti-addiction services, including a 24/7 crisis hotline (Línea PAS), outpatient and residential treatment, medication-assisted treatment clinics (CTIAM), psychiatric hospital services, opioid overdose prevention through naloxone distribution, and licensing/regulatory oversight of all public and private mental health and addiction providers. Its portfolio is funded through territorial appropriations and federal grants (SAMHSA, HUD) and is delivered directly to residents of Puerto Rico through its own facilities, digital channels, and a licensed provider network.

Product overview

ASSMCA operates as a comprehensive government mental health and anti-addiction services administration providing a portfolio of interconnected programs. Core services include Línea PAS (24/7 crisis hotline with phone, chat, and VRS options), PDMP (electronic controlled substance monitoring database), and SiMES (overdose surveillance system). Treatment services span outpatient and residential programs for children, youth, adults, and homeless populations, including CTIAM medication-assisted treatment clinics and hospital psychiatric services. Grant-funded initiatives (PR SOR, PR PDO) address the opioid crisis through prevention, harm reduction, and naloxone distribution. Support programs include the Centro de Apoyo Mutuo peer support center, UCAT training unit, and MHAT mental health awareness training. The agency also maintains a mobile application and the Observatory data platform for public health analytics. The SLYC office provides regulatory licensing and quality oversight for all licensed providers.

Differentiator

Problem solved

Functional benefit

Brands

• Línea PAS: 24/7 emotional support hotline offering crisis counseling, psychosocial screening, psychiatric evaluation coordination, tele-links and referrals.
• PDMP (Programa de Monitoreo de Medicamentos Controlados)
• PR SOR (Puerto Rico State Opioid Response)
• Centro de Apoyo Mutuo (CAM)
• SMES (Sistema de Monitoreo de Eventos de Sobredosis)

Products and services

• Línea PAS (24/7 Crisis Hotline) 24/7 emotional support hotline providing crisis counseling, psychosocial screening, psychiatric evaluation coordination, tele-links, and referrals. Accessible via phone (1-800-981-0023, 988), Video Relay Service for deaf individuals (VRS 787-615-4112), and live chat. Free and confidential to Puerto Rico residents.
• PDMP (Programa de Monitoreo de Medicamentos Controlados de Puerto Rico) Electronic database created under Law 70-2017 that requires all pharmacies to electronically submit controlled medication prescription information, enabling physicians and pharmacists to access complete patient prescription histories to identify addiction risks and fraud.
• SiMES (Sistema de Monitoreo de Eventos de Sobredosis) Overdose monitoring and surveillance system tracking overdose events and naloxone usage across Puerto Rico, providing real-time dashboard data for intervention strategy development.
• CTIAM (Clínicas de Tratamiento Integral Asistido con Medicamentos) Medication-assisted treatment clinics providing methadone therapy and related services for opioid use disorders. Expansion planned for Fajardo, Vega Baja, and Arecibo under PR SOR.
• PR SOR (Puerto Rico State Opioid Response Grant) Multi-program initiative addressing opioid misuse, abuse, and overdoses through Red Flag education, Take Back medication disposal, harm reduction with naloxone distribution, youth prevention (TND), peer support, HIV/hepatitis services, new CTIAM clinics, and offender reentry programs.
• PR PDO (Prevent Prescription Drug/Opioid Overdose-Related Deaths Grant) Project strengthening community, municipal, and state-level overdose prevention efforts through naloxone distribution, opioid overdose prevention training, community outreach, referral navigation, and overdose surveillance monitoring.
• Hospital Services (Psychiatric Hospitalization) Inpatient psychiatric hospital services including general psychiatry and forensic psychiatry units for individuals with mental health and substance use disorders requiring intensive care.
• Centro de Apoyo Mutuo (CAM) Mutual support center connecting individuals with similar life challenges through peer support specialists, individual support, support groups, and self-motivation workshops based on SAMHSA's Eight Dimensions of Wellness.
• UCAT (Unidad de Capacitación y Asistencia Técnica) Training and technical assistance unit developing educational activities for ASSMCA staff and external mental health and substance use providers, including interpreter services for sign language and student placement coordination.
• MHAT (Mental Health Awareness Training) Project providing mental health training for youth workers, veterans, caregivers, first responders, and the general public using evidence-based Mental Health First Aid and Trauma-Informed practices.
• Licensing and Quality Office (SLYC) Office responsible for licensing all public and private mental health and addiction service provider institutions, establishing standards, conducting inspections, and handling complaints.
• ASSMCA Mobile Application Mobile app enabling confidential and free 24/7 emotional support access, available on Google Play Store and Apple App Store for Puerto Rico residents.

Quantifiable outcome

• 6,059 non-fatal overdose events intervened (98% of 6,174 reported overdoses), attributed to naloxone distribution and trained community responders
• +5 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Kilometros de CambiocoreGTM or Marketing Partner · 13 May 2026Kilometros de Cambio, a domestic violence prevention organization, partnered with ASSMCA's Linea PAS hotline to handle calls from men in crisis with their partners as part of a femicide prevention initiative. ASSMCA provides emotional support and crisis intervention for men exhibiting violent behavior, aiming to prevent domestic violence before it occurs. The partnership also connected women at risk to Matria's shelter services.
• MatriacoreGTM or Marketing Partner · 13 May 2026Matria operates a 24/7 emergency hotline for women whose lives are endangered in their homes, channeling them to shelters within the National Network of Gender-Based Violence Shelters. ASSMCA's Linea PAS is integrated into the partnership to provide emotional support alongside Matria's shelter referral services, with Matria handling 12,203 calls from 2020 to 2025.
• Claro, Natural Slim, Sistema de Salud Menonita, Bufete FerraiouliminorGTM or Marketing Partner · 13 May 2026Private sector companies (Claro, Natural Slim, Sistema de Salud Menonita, Bufete Ferraiouli) and government agencies (Office of the Commissioner of Women, Recreation and Sports, Police, Authority of Aqueducts and Sewers) supported the Kilometros de Cambio relay event for domestic violence prevention, which included ASSMCA's Linea PAS partnership.
• HUD (U.S. Department of Housing and Urban Development) - Youth Homeless System Improvement (YHSI) GrantcoreStrategic or Co-development Partner · 28 January 2026HUD awarded ASSMCA a Youth Homeless System Improvement (YHSI) grant to fund the first-ever homeless youth count in Puerto Rico, conducted January 28 to February 4, 2026. The grant supports methodology development, survey instruments informed by youth with lived experience, and inter-agency coordination to address youth homelessness.
• Puerto Rico MunicipalitiesminorStrategic or Co-development Partner · 28 January 2026Puerto Rico municipalities participated in the first-ever homeless youth count by providing local coordination, outreach teams, and venue access. Municipalities including Vieques, Ponce, San Juan, Bayamon, Caguas, and Naguabo had the highest concentration of identified youth.
• SAMHSA (Substance Abuse and Mental Health Services Administration)coreStrategic or Co-development PartnerSAMHSA provides federal grant funding to ASSMCA through the Puerto Rico State Opioid Response (PR SOR) and Prevent Prescription Drug/Opioid Overdose-Related Deaths (PR PDO) programs. These grants fund naloxone distribution, overdose surveillance, first-responder training, harm reduction initiatives, and treatment expansion across Puerto Rico.
• Nonprofit and Community OrganizationsminorStrategic or Co-development PartnerCommunity organizations, nonprofit organizations, and faith-based entities collaborated with ASSMCA on the homeless youth count and broader youth mental health outreach. These organizations participate in ASSMCA's inter-agency coordination framework for youth homelessness prevention.
• Academic Institutions in Puerto RicominorStrategic or Co-development PartnerUniversities and academic institutions in Puerto Rico collaborated with ASSMCA on the homeless youth count and research initiatives including the Consulta Juvenil survey and epidemiological studies on mental health and substance use.
• Third Sector Organizations (PR SOR / PR PDO)minorStrategic or Co-development PartnerPR SOR and PR PDO programs maintain collaborative agreements with third sector organizations and government agencies for naloxone training and distribution, overdose reporting, and patient navigation to substance use treatment providers.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Charlie Health: Virtual intensive outpatient program provider for teens and young adults with mental health and substance use disorders. Comparable as a digital-first behavioral health provider targeting youth populations, overlapping ASSMCA's child/adolescent and homeless youth segments.
• Talkspace: Digital mental health platform connecting users to therapists via chat, video, and messaging. Comparable as a digital behavioral health channel with similar delivery modalities (chat, app-based) to ASSMCA's Linea PAS digital channels and mobile app.
• Pelago (formerly QuitGenius): Digital substance use management platform serving employer and health plan populations. Comparable as a digital SUD treatment and management solution addressing opioid and substance use disorders in overlapping ways to ASSMCA's PR SOR harm reduction programs.

Direct peers

• New York State Office of Mental Health (OMH): State-level government agency administering mental health services, licensing providers, and operating psychiatric hospitals across New York State. Directly comparable as a state/territorial mental health authority with hospital, outpatient, and regulatory functions paralleling ASSMCA's mandate.
• Texas Health and Human Services Commission - Behavioral Health: Texas state agency administering mental health and substance use services, including state hospitals and community programs. Comparable as a state government behavioral health authority with similar hospital, outpatient, and regulatory functions to ASSMCA's mandate.

Broad incumbents

• Magellan Health (Centene): Managed behavioral health organization specializing in government programs (Medicaid, Medicare) with crisis line and population health capabilities. Comparable as a managed care peer administering behavioral health benefits for government-sponsored populations.
• SAMHSA (Substance Abuse and Mental Health Services Administration): Federal behavioral health agency funding ASSMCA's PR SOR and PR PDO grants. Operates as the federal-level counterpart setting mental health and substance use policy, comparable as the upstream funder and policy authority for territorial behavioral health systems.
• Carelon Behavioral Health (formerly Beacon Health Options): Major MBHO providing managed behavioral health services, EAPs, and crisis lines to government and commercial populations. Comparable as a behavioral health administrator serving government contracts with similar service categories to ASSMCA's regulated provider ecosystem.
• California Department of Health Care Services (DHCS) - Behavioral Health: California's state agency administering Medi-Cal behavioral health, county mental health plans, and substance use services. Comparable as a large state government behavioral health administrator with licensing, grant administration, and direct service oversight responsibilities.
• Optum Behavioral Health: Largest US managed behavioral health organization serving Medicaid and commercial populations. Comparable as a scaled behavioral health administrator with utilization management, provider networks, and crisis line services (Optum Crisis Line) overlapping ASSMCA's service portfolio.

Market position

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/assmcaonline
• Facebookfacebook.com/assmca
• Instagraminstagram.com/assmcaonline
• LinkedInlinkedin.com/company/puerto-rico-administration-of-mental-health-and-anti-addiction-services

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Puerto Rico Administration of Mental Health and Anti-Addiction Services