Osnatel

What Osnatel does

Osnatel is a regional telecommunications and energy provider headquartered in Osnabrück, Germany, operating as a consumer and business brand under EWE TEL GmbH, part of the EWE conglomerate. The company serves both residential (Privatkunden) and business (Geschäftskunden) customers across Lower Saxony and northwestern Germany with a portfolio spanning DSL and fiber-optic internet, 5G/LTE mobile tariffs (Einfach Mobil), IP-based business telephony (SIP Line, SIP Trunk, Cloud PBX), site connectivity (SD-WAN, Multi Connect/MPLS, Leased Line), managed IT security (Managed Firewall, DDoS mitigation, Mailscan+ email security, Business Academy awareness training), professional WLAN, colocated data center services, and EWE-sourced electricity and gas including TÜV-certified green and CO2-compensated products.

The technical foundation is built on EWE's IP-Backbone and over €1 billion of cumulative fiber infrastructure investment, enabling symmetric Glasfaser offerings up to 1 Gbit/s for residential and up to 10 Gbit/s for enterprise through Comfortline and Proline direct fiber connections, with up to 99.5–99.98% network availability on business tiers. Two TÜViT TSI-certified data centers in Oldenburg and Landkreis Osnabrück host managed services and provide regional data residency. The company is BSI-qualified as a DDoS-mitigation service provider (one of ~10 in Germany), ISO 9001 and ISO 27001 certified, and was named Techconsult PUR Champion 2023 in Managed Firewall.

Osnatel operates a hybrid go-to-market combining self-serve online ordering, postal-code-based field sales advisors, dedicated business hotlines, physical osnatel shops, in-home Beratung, and a referral program. Revenue is overwhelmingly subscription/recurring across 24–36 month contracts for internet, mobile, SIP, energy, and managed services, with one-off setup fees, hardware sales (FRITZ!Box, smartphones), and project-based fees for in-building fiber cabling. Customer mix is intentionally diversified across residential, SMEs/mid-market, and a smaller enterprise footprint, with vertical emphasis on hospitality, retail, healthcare, and education. The IP-BT backbone, data center footprint, and energy cross-sell — all leveraged from parent EWE — define the structural economics of the business.

Name

Osnatel

Legal name

EWE TEL GmbH

Website

https://osnatel.de

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Osnatel is a regional German telecommunications brand under EWE TEL GmbH serving residential and business customers in Lower Saxony with DSL and fiber internet, 5G mobile, IP telephony, managed IT security, and bundled EWE energy services.

Ownership category

akta.pro rank

Product category

Regional Telecommunications Services

NAICS

Wired Telecommunications Carriers (517111), Wireless Telecommunications Carriers (except Satellite) (517112), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Telephone Communications (No Radiotelephone) (4813), Communications Services, Nec (4899), Radiotelephone Communications (4812)

akta.pro primary industry

Outside Plant (OSP) & Aerial/Buried Fiber Infrastructure (HDAFALAI)

akta.pro secondary industries

Managed Wi‑Fi & WLAN Services (Campus/Branch) (HDAIAGAB), Wi‑Fi Controllers & WLAN Gateways (On‑prem/Virtual) (HDAFACAC)

Keywords

• Fixed-line internet services
• Mobile telecommunications tariffs
• Fiber optic connectivity
• Business network solutions
• Managed IT security

Headquarters

HQ city

Osnabrück

HQ country

Germany

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Internet Services (DSL & Glasfaser): Monthly subscription fees for residential and business internet access via DSL and fiber optic networks. Includes various speed tiers from 25 Mbit/s to 1000 Mbit/s with 24-month contract terms.
2. Mobilfunk (Mobile Services): Monthly mobile tariffs including voice, SMS, and data services with 24-month minimum contract duration. Also includes smartphone hardware sales bundled with tariff plans.
3. Energy (Strom & Gas): Electricity and gas supply services for residential and business customers, provided through parent company EWE. Includes green electricity and CO2-compensated gas options.
4. Managed IT Security Services: Managed Firewall, DDoS protection, Mailscan+, and endpoint security services billed monthly as subscription services for business customers.
5. Telephony & UC Services: SIP Trunk, SIP Line, and Cloud PBX services for business communications, typically billed monthly per channel or connection.
6. Site Connectivity & WAN: SD-WAN, Multi Connect, Leased Line, and direct fiber connections for enterprise site networking, billed monthly based on bandwidth and service tier.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels7 records

Core offering

Osnatel is a regional German telecommunications provider (operating as a brand of EWE TEL GmbH) that delivers fixed-line internet access (DSL and fiber optic/Glasfaser) at speeds up to 1 Gbit/s for consumers and up to 10 Gbit/s symmetric for businesses, alongside mobile voice and data tariffs, IP-based business telephony (SIP Line, SIP Trunk, Cloud PBX), site connectivity solutions (SD-WAN, MPLS, Leased Line), and managed IT security services (Managed Firewall, DDoS protection, email security). The portfolio also extends into professional WLAN installations, in-house fiber cabling, and bundled electricity and gas supply from parent EWE.

Product overview

Osnatel is a telecommunications provider operating under the EWE group, offering a comprehensive portfolio of internet, mobile, and IT security services for both residential and business customers. The product architecture consists of a core telecommunications infrastructure with multiple integrated service layers: fixed-line internet access (DSL and fiber optic) forms the foundation, supplemented by mobile tariffs (Einfach Mobil for residential, Einfach Mobil Business for business), and a comprehensive IT security suite including Managed Firewall, DDoS Protection, and Mailscan+ email security. For business customers, osnatel provides advanced networking solutions such as SD-WAN, Multi Connect (MPLS), and Leased Line Ethernet for site connectivity, along with professional WLAN services (Profi WLAN and Hotspots). Additional offerings include IP telephony products (business SIP Line and SIP Trunk), cloud PBX, and cybersecurity training through the Business Academy. The portfolio is complemented by energy tariffs from parent company EWE. Products range from entry-level consumer DSL/mobile packages to enterprise-grade dedicated fiber connections (Comfortline/Proline) with guaranteed bandwidths up to 10 Gbit/s.

Differentiator

Problem solved

Functional benefit

Products and services

• DSL-Tarife (Residential DSL Internet) Residential DSL internet access for private households in Lower Saxony, offering download speeds from 25 to 100 Mbit/s with included voice flatrate to German fixed and mobile networks. Includes one-time setup fee and 24-month minimum term.
• Glasfaser-Tarife (Residential Fiber Internet) Residential fiber optic internet offering symmetric bandwidth from 100 Mbit/s up to 1 Gbit/s for households. Requires a suitable fiber house connection. Available in tiers of 100, 300, 500, and 1000 Mbit/s.
• Einfach Mobil (Residential Mobile Tariffs) Mobile voice and data tariffs for residential customers, offering 5G data volumes from 7 GB (XS) to 140 GB (XL) with phone and SMS flatrates. Available with optional smartphone bundle. 24-month minimum contract term.
• ZuhauseTV IPTV entertainment service providing television programming and content streaming for residential customers as an add-on to internet subscriptions.
• Business DSL Business-grade DSL internet with speeds of 25, 50, or 100 Mbit/s, including two voice channels and up to 10 phone numbers with optional flatrates and installation service for small businesses and self-employed professionals.
• Business Glasfaser Fiber optic internet for business customers with dedicated connections offering high bandwidth and stability, including FTTH and direct connection options for SMEs and enterprises.
• Glasfaser-Direktanbindung (Comfortline & Proline) Exclusive fiber optic direct connection to the osnatel IP backbone with symmetric bandwidth up to 10 Gbit/s. Comfortline provides up to 2.5 Gbit/s with 99% availability; Proline provides up to 10 Gbit/s with 99.5% availability, unlimited IPv4 addresses, backup and redundancy options, and 36-month minimum term.
• business SIP Line IP-based multi-device telephone connection for businesses providing 2 voice channels and 3-10 phone numbers with 8-hour fault resolution. Optional additional voice channels and minute packages available. Free use of osnatel hotspots included.
• business SIP Trunk IP-based telephone system connection with number blocks for connecting business PBX systems. Supports up to 298 additional voice channels for scalable business telephony.
• Einfach Mobil Business (Business Mobile Tariffs) Business mobile tariffs (Start, S, M, L) offering 5G data volumes from 7 GB to 100 GB with phone and SMS flatrates. SIM-only options available with 12.5% discount. 24-month minimum contract term.
• SD-WAN Software-Defined Wide Area Network solution for intelligent business location networking, enabling agile, efficient, and cost-effective utilization of network resources across multiple corporate sites.
• Multi Connect MPLS-based networking solution connecting employees at headquarters, branch offices, and home offices over osnatel infrastructure, using Quality of Service controls for traffic prioritization and managed service operations. Achieves up to 99.98% network availability.
• Leased Line Ethernet Point-to-point data exchange based on Layer-2 Ethernet for site networking with bandwidth options up to 10 Gbit/s through centralized architecture. Achieves up to 99.98% network availability.
• Managed Firewall Fully managed firewall service for business customers with 24/7 monitoring, real-time threat detection, regular software updates, and individual configuration. Built on Fortinet Unified Threat Management (UTM) technology including IPS, URL filter, Web Application Firewall, antivirus, and extended application control. Includes hardware rental option.
• Mailscan+ Email security service that intercepts malware, viruses, Trojans, and phishing emails before they reach the corporate network. Updates filter criteria hourly and uses pattern recognition with GeoIP and IP Reputation blacklisting. Provides automated quarantine management through the Managed Services Customer Portal (MSCP).
• Business Academy Cloud-based cybersecurity awareness e-learning training platform offering over 30 security topics including phishing, ransomware, data protection, and social engineering. Includes phishing simulations and progress tracking for employees.
• Colocate Data center services providing secure rack space, storage, and backup systems in osnatel's own TÜViT TSI-certified data centers located in the Lower Saxony region.
• WLAN-Hotspots Customer WLAN hotspot service for businesses providing 60 minutes of free access for guests, voucher system for extension, unlimited access for osnatel customers, bandwidth control, and customer behavior analytics.
• Profi WLAN Professional WLAN solutions for wireless internet access by employees, customers, visitors, and guests including planning, site surveys, professional installation, hardware supply, and ongoing maintenance services for enterprises.
• Inhouse-Verkabelung Professional fiber optic in-building cabling service from basement (HÜP) to router. Small package provides self-installation support up to 100m. Individual package provides full installation including cable shipping, splicing at HÜP and IA, patch field mounting, measurement, materials, and wall penetrations.
• EWE Business Strom- und Gastarife (Business Energy) Business electricity and gas tariffs from parent company EWE, including TÜV NORD certified 100% renewable electricity (EWE Business Grünstrom / Grünstrom 24) and TÜV Rheinland certified CO2-compensated gas (EWE Business Gas). Available with 12 or 24-month contract terms and price guarantees.
• PC-Sicherheit (G Data InternetSecurity) PC security software package (G Data InternetSecurity) available at promotional price as an add-on to osnatel internet tariffs for residential customers.
• Installationsservice Professional installation service covering DSL access configuration and router installation at the customer's premises for residential customers.

Quantifiable outcome

• Network availability up to 99.98% for enterprise connectivity solutions
• +3 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature9 records

Partnerships

Eight partnerships are on record, tiered core, strategic and minor.

• TÜV NORDcoreTechnology or IntegrationTÜV NORD provides certification for Osnatel's green electricity (Ökostrom) products, confirming 100% electricity from certified renewable sources.
• TÜV RheinlandcoreTechnology or IntegrationTÜV Rheinland certifies Osnatel's CO2-compensated natural gas products.
• FortinetcoreTechnology or IntegrationFortinet is the technology partner for Osnatel's Managed Firewall service. The partnership uses Fortinet's Unified Threat Management (UTM) technology including IPS, URL filter, Web Application Firewall, antivirus, and extended application control.
• Arbeitgeberverband der Region BraunschweigstrategicStrategic or Co-development PartnerPartnership with employer association for fiber network expansion in Braunschweig commercial areas, enabling exclusive fiber direct connections for member companies.
• Bundesverband mittelständische Wirtschaft Unternehmerverband Deutschland e.V. (BVMW)strategicStrategic or Co-development PartnerPartnership with BVMW Braunschweig-Wolfsburg for fiber network expansion enabling SME access to high-speed business connectivity.
• EWE TEL GmbHcoreOthersOsnatel is a brand of EWE TEL GmbH. EWE provides the underlying network infrastructure, fiber rollout investment (over €1 billion), data center facilities, and energy supply services. Osnatel operates as the consumer and business telecommunications brand under the EWE corporate group.
• BSI (Bundesamt für Sicherheit in der Informationstechnik)coreTechnology or IntegrationThe German Federal Office for Information Security has officially qualified Osnatel/EWE as a DDoS-Mitigation-Dienstleister, one of only ten companies in Germany meeting BSI selection criteria.
• Klimaschutz Unternehmen e.V.minorStrategic or Co-development PartnerClimate protection partnership for sustainability initiatives.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• EWE TEL GmbH: Parent company of the Osnatel brand. EWE TEL offers the same fiber, DSL, mobile, SIP, and managed security products under its own brand across a wider Lower Saxony footprint, making it the most directly comparable entity to Osnatel.
• NetCologne: Regional German ISP/telecom serving the Cologne/Rheinland region with fiber, DSL, mobile, and business services — directly analogous business model to Osnatel, just in a different German region.
• M-net Telekommunikations: Bavaria-based regional telecom operator offering fiber, DSL, telephony, and business services — same regional-carrier playbook as Osnatel with municipal utility backing.
• Deutsche Glasfaser: Germany's largest dedicated fiber-to-the-home rollouteer, competing directly with Osnatel's Glasfaser expansion in suburban and rural Lower Saxony districts.

Broad incumbents

• Deutsche Telekom: Germany's national incumbent, offering DSL, fiber, mobile, and business services across the entire country including Lower Saxony. Competes head-to-head with Osnatel on every product line but at national scale.
• Vodafone Germany: National cable, fiber, DSL, and mobile operator (including former Kabel Deutschland footprint) that competes with Osnatel in Lower Saxony on both consumer and business connectivity.
• 1&1 / United Internet: Major German ISP and mobile virtual network operator with aggressive pricing across DSL, fiber, and 5G mobile — directly competing with Osnatel's residential and business internet and mobile tariffs.
• Telefónica Germany (O2): Major German mobile operator also offering fixed-line DSL/fiber bundles, competing with Osnatel on residential mobile tariffs and increasingly on home internet.

Regional players

• Tele Columbus (PYUR): Regional German cable operator providing broadband and telephony in selected regions; an adjacent peer competing with Osnatel in shared footprint areas via cable infrastructure.
• wilhelm.tel: Small regional fiber/DSL provider serving the Norderstedt/Hamburg metropolitan area — closely analogous to Osnatel as a municipal-utility-backed regional carrier with bundled telecom services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/osnatelentdecken
• LinkedInlinkedin.com/company/osnatel-gmbh

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Osnatel