What Andrews Center does

Andrews Behavioral Health (DBA: Andrews Center) is a nonprofit Certified Community Behavioral Health Clinic (CCBHC) and designated Local Mental Health Authority (LMHA) for five East Texas counties—Smith, Henderson, Rains, Van Zandt, and Wood. Founded in 1968 in the wake of the federal Community Mental Health Act of 1963, the organization operates 25 service locations including outpatient clinics, rehabilitation facilities, and group homes, and serves more than 12,000 individuals annually. Its service portfolio spans emergency crisis response (24/7 hotline and mobile outreach), adult severe mental illness programs, youth care for severe emotional disturbances, substance use disorder treatment, intellectual and developmental disabilities (IDD) services, autism care through the Tyler Learning Center, and veterans' services via the Green Zone program. The organization also operates an integrated health clinic in Tyler combining primary care, pharmacy, and behavioral health.

The underlying care model is built on evidence-based and trauma-informed clinical frameworks rather than proprietary technology: the Zero Suicide Initiative, Mental Health First Aid, and Sequential Intercept Mapping (SIM) for cross-system crisis diversion with law enforcement and hospitals. Distribution is delivered through a walk-in clinic model, community outreach, and crisis hotline, with no digital app or software product. The Sequential Intercept Mapping function is elevated to C-suite level with a dedicated Chief SIM Officer, reflecting the strategic importance of cross-sector coordination.

The revenue model is a hybrid of state and governmental funding (via LMHA/CCBHC designations), insurance reimbursement (primarily Medicaid), grants, and donations. A charity care program and ability-to-pay fee schedule ensure access regardless of insurance or financial status, with billing handled through the integrated health clinic system. The organization is governed by a nine-member Board of Trustees and led by CEO Becki Mangum, with no parent company, private equity, or venture capital ownership.

Name

Andrews Center

Legal name

Andrews Behavioral Health

Website

https://andrewscenter.com

Company type

Private

Founded year

1968

Operating status

Operating

Headcount range

251–500 employees

Short description

Andrews Behavioral Health is a nonprofit Certified Community Behavioral Health Clinic and Local Mental Health Authority serving more than 12,000 underserved individuals annually across five East Texas counties through 25 clinical, rehabilitation, and housing locations.

Ownership category

akta.pro rank

Product category

Behavioral Healthcare Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Residential Intellectual and Developmental Disability Facilities (62321), Residential Mental Health and Substance Abuse Facilities (62322)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Crisis Stabilization Units & Psychiatric Emergency Services (HLAFACAH)

akta.pro secondary industries

Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN), Mental Health & Crisis Support Services (BPAGACAD), Down Syndrome & Intellectual/Developmental Disabilities (IDD) Childcare (HSAAAIAC), Substance Use Disorder Prevention & Recovery Services (BPAGACAE)

Keywords

• Behavioral healthcare services
• Mental health treatment
• Substance use treatment
• Intellectual disability services
• Crisis intervention services

Headquarters

HQ city

Tyler

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Governmental/State Funding: As a nonprofit Certified Community Behavioral Health Clinic (CCBHC) and Local Mental Health Authority, receives state and governmental funding to provide care for underserved populations.
2. Insurance Reimbursement: Services covered by insurance plans including Medicaid, with billing handled through the organization's integrated health clinic system.
3. Charity Care Program: Provides free or reduced-cost care to persons who are uninsured, underinsured, or unable to pay based on individual financial situation.
4. Grants: Some services are covered by grants, supporting specific programs and community initiatives.
5. Donations: Accepts donations from community members to support mental health services and programs.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Andrews Center is a nonprofit Certified Community Behavioral Health Clinic (CCBHC) and Local Mental Health Authority that delivers mental health, substance use disorder, intellectual and developmental disability (IDD), and crisis services to underserved East Texans. Services are provided through 25 outpatient clinics, rehabilitation facilities, and group homes across five counties, supported by a 24/7 crisis hotline and an integrated primary care and pharmacy clinic in Tyler. The organization also runs community programs including Mental Health First Aid training, the Tyler Learning Center for autism, and the Green Zone program for veterans.

Product overview

Andrews Behavioral Health operates as a Certified Community Behavioral Health Clinic (CCBHC) offering a comprehensive suite of behavioral healthcare services across five East Texas counties. The organization provides a unified portfolio of integrated services organized around core clinical programs including emergency crisis services, adult and youth mental health programs, substance use disorder treatment, IDD services, autism care through the Tyler Learning Center, and veteran services via the Green Zone program. These services are complemented by peer support, integrated primary care, crisis diversion, early intervention programs (First Episode Psychosis), housing support (Healthy Community Collaborative), disaster response, and family support services. The organization also offers community education and prevention programs including Mental Health First Aid and Suicide Prevention training. Services are delivered through a network of 25 locations including outpatient clinics, rehabilitation facilities, and group homes, with the goal of providing accessible, high-quality mental healthcare regardless of financial limitations.

Differentiator

Problem solved

Functional benefit

Brands

• Tyler Learning Center (TLC): The region's only full-time, center-based program for children and young adults with autism, providing education and therapeutic care.
• Green Zone

Products and services

• Emergency Crisis Services 24/7 crisis care providing immediate support through mobile outreach or on-site assistance for individuals experiencing mental health emergencies in East Texas.
• Severe Mental Illness Programs (Adults) Programs for adults with severe mental illness including bipolar disorder, schizophrenia, and depression, offering symptom management tools and support for stability and well-being.
• Youth Care for Severe Emotional Disturbances Family-centered care programs supporting youth ages 3-18 facing emotional and behavioral challenges, helping children reach developmental milestones through personalized treatment.
• Substance Use Disorders Treatment Outpatient counseling and group therapy programs guiding individuals struggling with substance use toward recovery, including adult and adolescent-specific programs and OSAR screening.
• IDD Services (Intellectual and Developmental Disabilities) Case management and community integration services for individuals with intellectual and developmental disabilities, promoting independence and active participation in communities.
• Autism Services (Tyler Learning Center) The region's only full-time, center-based program for children and young adults with autism, combining education and therapeutic care for developmental support.
• Veterans Services (Green Zone) Safe space for veterans to heal from PTSD and other combat-related challenges, operated as a proud affiliate of the Military Veterans Peer Network.
• Integrated Health Care Holistic approach bridging mental and physical health care through an integrated clinic in Tyler offering primary care and pharmacy services.
• Crisis Diversion Services Partnership with law enforcement and hospitals to divert individuals in crisis to appropriate care, away from jails and emergency rooms.
• First Episode Psychosis Program Early intervention program offering personalized care to individuals experiencing their first episode of psychosis.
• Healthy Community Collaborative Program helping individuals experiencing homelessness find stable housing while providing integrated support for mental health and substance use challenges.
• Disaster Services Crisis counseling, mental health care, and resources provided during natural disasters and community crises.
• Family Support Services Counseling, education, and resources supporting families, especially veterans, in addressing mental health challenges and strengthening relationships.
• Peer Services Peer-to-peer support services connecting clients with mentors who have personally experienced similar mental health challenges, providing guidance through shared lived experience.
• Mental Health First Aid Training Training program equipping participants with knowledge and skills to recognize signs of mental health challenges and provide initial support.
• Suicide Prevention and Awareness Educational initiative focusing on risk factors, warning signs, and prevention strategies related to suicide, promoting open dialogue and reducing stigma.

Quantifiable outcome

• Serves more than 12,000 individuals each year
• +1 more outcomes

Named customers3 records

Segments7 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Military Veterans Peer NetworkcoreStrategic or Co-development PartnerAndrews is a proud affiliate of the Military Veterans Peer Network, providing the Green Zone program for veterans to heal from PTSD and connect with fellow veterans. Supports local Military Veterans Peer Network through fundraising events like the East Texas Shootout.
• East Texas Food BankminorStrategic or Co-development PartnerPartnership providing meaningful work activities for IDD clients through food bank volunteer opportunities, promoting community integration and challenging stereotypes.
• Texas Health and Human Services CommissioncoreStrategic or Co-development PartnerAs part of the Texas Department of Health and Human Services statewide service delivery system, operates under state oversight and regulatory compliance.
• CampV TylerminorOthersListed as a veterans resource available to clients, providing additional support options for veteran mental health needs.
• Disability Rights TexasminorOthersDesignated protection and advocacy entity for Texas, created with federal funds to protect rights of and advocate for mentally disabled persons.
• Texas Veterans Commission (TVC)minorOthersListed as a resource for veterans, connecting clients to state-level veteran services and support.
• They Got Your 6minorOthersListed as a veterans resource, supporting veteran mental health and reintegration services.

Scale indicators4 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• Integral Care: Integral Care (formerly Austin Travis County Integral Care) is the LMHA for Travis County, providing comprehensive behavioral health, crisis, IDD, and substance use services in a more urban setting. It is a direct peer in the same LMHA/CCBHC service model, differing primarily in scale and urban demographics.
• My Health My Resources (MHMR) of Tarrant County: MHMR of Tarrant County is the LMHA for the Fort Worth/Tarrant County region, providing behavioral health, IDD, and crisis services under the same Texas CCBHC framework as Andrews. It is a comparable direct peer operating the same service delivery model.
• Burke Center: Burke Center is the Local Mental Health Authority and IDD services provider for a 12-county Deep East Texas region anchored in Lufkin, TX. It operates the same LMHA/CCBHC model as Andrews, including outpatient mental health, crisis services, IDD programs, and substance use treatment, making it the closest geographic and operational peer.
• Community Healthcore: Community Healthcore (formerly East Texas MHMR) is the LMHA serving the Longview/Tyler-adjacent East Texas region, providing behavioral health, IDD, and crisis services. It directly competes with Andrews for adjacent-county referrals and shares the same Texas CCBHC/LMHA operating model.
• Lakes Regional MHMR Center: Lakes Regional MHMR Center is the LMHA serving North East Texas (Terrell/Greenville area), providing outpatient mental health, IDD, and crisis services under the same Texas Health and Human Services framework as Andrews. It is a directly comparable LMHA peer in an adjacent geography.
• Gulf Bend Center: Gulf Bend Center is the LMHA serving an eight-county Gulf Coast Texas region anchored in Victoria, TX. It provides mental health, IDD, crisis, and substance use services under the same Texas HHSC regulatory structure, making it a direct operating peer to Andrews.
• Texoma Community Center: Texoma Community Center is the LMHA serving Grayson, Fannin, and Cooke counties in North Texas. It offers the same core LMHA service portfolio (mental health, IDD, crisis, substance use) and operates under the same state regulatory framework, making it a direct operational peer.
• Heart of Texas Region MHMR Center: Heart of Texas Region MHMR Center is the LMHA for a six-county region anchored in Waco, TX. It provides behavioral health, IDD, and crisis services under the same Texas HHSC regulatory and funding model as Andrews, making it a closely comparable LMHA peer.
• Metrocare Services: Metrocare Services is the LMHA for Dallas County, one of the largest LMHAs in Texas, providing behavioral health, IDD, and primary care services. It shares the same LMHA/CCBHC operating model and integrated care approach as Andrews at significantly greater scale.

Others

• National Council for Mental Wellbeing: The National Council for Mental Wellbeing is the trade and advocacy association representing LMHAs, CCBHCs, and behavioral health providers nationally, including Texas LMHAs like Andrews. It is an ecosystem/peer category enabler rather than a direct service competitor, providing CCBHC technical assistance and federal advocacy.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/andrewscenter
• LinkedInlinkedin.com/company/andrews-center

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Andrews Center