Smart Monkeys
Smart Monkeys is a Miami-based technical consulting firm that designs AV control and show control systems for entertainment venues, museums, airports, and themed attractions, combining professional services with its proprietary ISAAC virtualization platform and MxM Medialon plugin suite.
- Company typePrivate
- Founded2008
- HeadquartersMiami, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Smart Monkeys does
Smart Monkeys, Inc. is a Miami-headquartered technical consulting firm founded in 2008 specializing in AV (audio-visual) control systems and show control technology for entertainment venues, museums, airports, and themed attractions. The firm designs, programs, and supports the orchestration layer that ties together lighting, audio, video, projections, LED displays, pyrotechnics, fountains, and interactive exhibits into unified, scheduled, fault-tolerant experiences. Its flagship proprietary platform is ISAAC (Integrated Scheduler and Automation Controller), a virtualized AV/IT workflow platform running on VMWare-based industrial hardware clusters that delivers centralized scheduling, system-wide logging, user management, content delivery, and automated failover. The firm also produces the SMI MxM Series, a set of 12 perpetual-license plugin extensions for Medialon Manager show control software, and co-developed LiCA (Lighting Control Application) with the Smithsonian Institution for unified architectural lighting control.
The company's business model blends professional services with software products. Revenue is generated through (a) Design and Implementation services sold on a project basis (often via Not To Exceed purchase orders), typically secured through direct enterprise engagement or subcontracted by major AV integrators such as Electrosonic, Ford AV, and Thinkwell Group; (b) recurring annual SLA support packages (Express, Express+, Extreme) offering tiered response times and proactive system monitoring; and (c) one-time perpetual software licenses for MxM plugins sold via the company's e-commerce storefront at $49-$749 per plugin or $749 for the full bundle. Marquee credentials include the Sphere in Las Vegas (MSG), Warner Bros. World Abu Dhabi (14 ISAAC clusters, Guinness-certified world's largest indoor theme park), MGM Cotai ($3.4B integrated resort), Smithsonian museums, LAX Tom Bradley International Terminal, Houston George Bush Intercontinental Airport, Universal Orlando, and the National WWI Museum and Memorial. The firm employs 11-50 people, operates from Miami headquarters and an Orlando showroom, and maintains a documented project footprint across the USA, UAE, China, South Korea, Qatar, and France.
Smart Monkeys firmographics
Firmographics- Name
- Smart Monkeys
- Legal name
- Smart Monkeys, Inc.
- Website
- https://smart-monkeys.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Smart Monkeys is a Miami-based technical consulting firm that designs AV control and show control systems for entertainment venues, museums, airports, and themed attractions, combining professional services with its proprietary ISAAC virtualization platform and MxM Medialon plugin suite.
- Ownership category
- akta.pro rank
Smart Monkeys industry classification
Industry- Product category
- AV Show Control and Integration Services
- NAICS
- Navigational, Measuring, Electromedical, and Control Instruments Manufacturing (33451)
- SIC
- Services-Computer Integrated Systems Design (7373), Industrial Instruments For Measurement, Display, And Control (3823)
- akta.pro primary industry
- Staging, Scenic & Set Fabrication (Stages, Backdrops, Scenic Builds) (THAHAEAC)
Keywords
Where Smart Monkeys is headquartered
LocationHeadquarters
- HQ city
- Miami
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Smart Monkeys business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Technical Consulting & Design Services: Feature-centric design consulting for AV control systems and show control architecture. Services cover the full project lifecycle from concept to operation.
- Implementation & Programming Services: System implementation, programming, and commissioning of show control systems. Includes Medialon, Q-SYS, Node-RED, and custom web app development.
- Support & SLA Services: Ongoing technical support with tiered SLA packages (Express, Express+, Extreme) offering remote access, on standby, activity reporting, skills transfer, proactive care, and backup strategy services.
- MxM Software Products: Licensed software plugins for Medialon Manager. Products sold as one-time perpetual licenses including bundles and individual plugins for Variables, Strings, Lists, Time, Media Info, Lua, Tables, LTC Reader, and JL Cooper hardware support.
- Bespoke Software Development: Custom software development for specific client needs, such as LiCA for the Smithsonian, with source code made available to the wider museum community.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | SMI MxM Series Bundle - All 12 plugins |
| One time/ perpetual license | Pay-as-you-go | LTC Reader - Network timecode for Q-SYS |
| One time/ perpetual license | Pay-as-you-go | Variables MxM - Pointer functionality |
| One time/ perpetual license | Pay-as-you-go | Strings MxM - String manipulation |
| One time/ perpetual license | Pay-as-you-go | Tables MxM - Database functionality |
| One time/ perpetual license | Pay-as-you-go | Time MxM - Time formatting utilities |
| One time/ perpetual license | Pay-as-you-go | Media Info MxM - Metadata analysis |
| Subscription | Annual | Express SLA - Basic support package |
| Subscription | Annual | Express+ SLA - Enhanced support package |
| Subscription | Annual | Extreme SLA - Premium support package |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels8 records
Smart Monkeys product offering
Product offeringCore offering
Smart Monkeys designs, implements, and supports AV show control systems for theme parks, museums, airports, and entertainment venues through three service pillars (Design, Implementation, Support) anchored by its proprietary ISAAC virtualized AV/IT workflow platform. It also develops and sells perpetual-license MxM plugins for Medialon Manager and creates bespoke software such as LiCA for the Smithsonian Institution.
Product overview
Smart Monkeys is a technical consulting firm specializing in AV control solutions for entertainment, museums, airports, and themed attractions. The product portfolio centers on the ISAAC Platform (Integrated Scheduler and Automation Controller) - a virtualized AV/IT workflow platform providing centralized scheduling, system-wide logging, user management, and show control with fault-tolerant clustering. Supporting the ISAAC platform are SMI MxM Series plugins (12 add-on modules) for Medialon Manager that enhance string manipulation, database functionality (SQLite), Lua scripting, timecode handling, and hardware controller integration (JL Cooper devices, Q-SYS). Additionally, Smart Monkeys co-developed LiCA (Lighting Control Application) with the Smithsonian Institution for unified architectural lighting control. The company also provides professional services including Design, Implementation, and Support (SLA packages) to complement their software products.
Differentiator
Problem solved
Functional benefit
Brands
- ISAAC: Workflow Platform for AV Systems - Integrated Scheduler and Automation Controller. A fully integrated AV/IT platform including centralized scheduling, system-wide log, and user management capabilities.
- MxM Series
Products and services
- ISAAC Platform ISAAC (Integrated Scheduler and Automation Controller) is Smart Monkeys' flagship virtualized AV/IT workflow platform for theme parks, airports, museums, and entertainment venues. It centralizes scheduling, system-wide logging, user management, content delivery, and remote access across a fault-tolerant cluster of virtual machines on industrial hardware.
- SMI MxM Series Bundle Bundle of 12 SMI MxM plugins for Medialon Manager covering Strings, Lists, Media Info, Variables, Time, Tables, Lua, LTC Reader, JL Cooper Eclipse 24, JL Cooper Sharpshot, JL Cooper MXL Midnight, and Crown MxM. Sold as a perpetual license at $749 USD.
- LTC Reader MxM
Quantifiable outcome
- Rack space reduced from multiple full racks to 6 RU
- +3 more outcomes
Companies that use Smart Monkeys
Customer profileNamed customers13 records
Segments4 records
Ideal customer profiles4 records
Smart Monkeys technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability5 records
Feature4 records
Smart Monkeys partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core and minor.
- ElectrosoniccoreLong-term strategic partnership with Electrosonic, a nationally renowned AV systems integrator. Smart Monkeys has been subcontracted by Electrosonic on numerous major projects including Sphere Las Vegas, National WWI Museum, LAX Media System, MGM Cotai, and Museum of Tolerance. Electrosonic handles system engineering, supply, build, installation, and overall project management while Smart Monkeys provides show control programming and ISAAC platform implementation.
- Thinkwell GroupcoreStrategic partnership with Thinkwell Design Group for theme park and entertainment projects. Thinkwell serves as the design firm and recommended Smart Monkeys for the Warner Bros. World Abu Dhabi project. The partnership leverages Thinkwell's design expertise with Smart Monkeys' technical show control capabilities.
- GentilhommecoreCreative studio partnership for complex media installations. Gentilhomme served as content production studio for Orlando Airport MCO Experiential Media Environment and provided artistic direction for Houston Airport Oculus project. Smart Monkeys provides the technical infrastructure and control layer for their creative visions.
- MRA InternationalcoreExecutive producer partnership for major airport projects. MRA International Group served as executive producer for LAX Tom Bradley International Terminal's Integrated Environmental Media System (IEMS), working with Smart Monkeys on technical consulting and systems design.
- Sardi DesigncoreDesign partnership with Marcela Sardi of Sardi Design for airport experiential media projects. Sardi Design served as executive creative director for LAX Media System and Orlando Airport EME, collaborating closely with Smart Monkeys on technical implementation.
- RealmotioncoreTechnology partnership for interactive media server solutions. RealMotion provided G32 real-time media servers and Fusion tracking technology for Orlando Airport Moment Vault installation. Smart Monkeys collaborated on technical aspects of bringing creative vision to life.
- MedialoncoreSmart Monkeys has developed an extensive MxM plugin series for Medialon Manager show control software. With experience on 150+ Medialon projects, Smart Monkeys is a recognized expert partner that extends Medialon's functionality through proprietary plugins. Medialon serves as the foundation for show control in many Smart Monkeys installations.
- Q-SYScoreStrategic partnership with Q-SYS for audio DSP and control platform integration. Smart Monkeys has developed Q-SYS plugins and is recognized for deploying complex Q-SYS architectures. Listed as Q-SYS Alliance Partner on their website.
- TEA (Themed Entertainment Association)minorProfessional association membership in the Themed Entertainment Association, connecting with industry leaders and staying at the forefront of the themed entertainment field.
- AVIXAminorProfessional association membership in AVIXA, the Audiovisual and Integrated Experience Association, the global trade association for the AV industry.
- Ford AVcoreIntegration partnership for airport and public space installations. Ford AV served as integrator for Houston Airport Oculus project, with Smart Monkeys providing the ISAAC orchestration layer and control systems.
- Kubik MaltbiecoreExhibition fabrication partnership for museum projects. Kubik Maltbie collaborated with Smart Monkeys on National Medal of Honor Museum and Edelman Fossil Park and Museum, providing exhibit fabrication while Smart Monkeys handled show control programming.
- ISAAC PlatformcoreSmart Monkeys' own proprietary platform. ISAAC (Integrated Scheduler and Automation Controller) is highlighted in their collaborations as the AV workflow platform that processes media data and manages systems for various installations including Warner Bros. World Abu Dhabi, Sphere, National WWI Museum, and Houston Airport Oculus.
Scale indicators9 records
Recent moves6 records
Expansion highlights5 records
Smart Monkeys competitors and assessment
Company assessmentMarket position
Strengths4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Smart Monkeys social profiles
Digital presenceSmart Monkeys financial estimates
Financial estimateRevenue estimate
Valuation estimate
Smart Monkeys leadership team
Management profileNumber of profiles
Profiles6 records
Smart Monkeys funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Smart Monkeys M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Smart Monkeys
What does Smart Monkeys do?
Smart Monkeys designs, implements, and supports AV show control systems for theme parks, museums, airports, and entertainment venues through three service pillars (Design, Implementation, Support) anchored by its proprietary ISAAC virtualized AV/IT workflow platform. It also develops and sells perpetual-license MxM plugins for Medialon Manager and creates bespoke software such as LiCA for the Smithsonian Institution.
Is Smart Monkeys a public or private company?
Smart Monkeys is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Smart Monkeys founded?
Smart Monkeys was founded in 2008. It employs 11 to 50 people.
Where is Smart Monkeys based?
Smart Monkeys is headquartered in Miami, United States, in the North America region.
How does Smart Monkeys make money?
Five revenue lines are on record. Technical Consulting & Design Services are the primary driver. The others are implementation & Programming Services, support & SLA Services, mxM Software Products and bespoke Software Development.
Does Smart Monkeys have an API?
No public API is recorded for Smart Monkeys.
What industry is Smart Monkeys in?
Smart Monkeys's product category is AV Show Control and Integration Services. Its primary akta.pro industry code is THAHAEAC, Staging, Scenic & Set Fabrication (Stages, Backdrops, Scenic Builds). Its NAICS code is 33451 and its SIC code is 7373.