medondo

What medondo does

medondo is a German cloud-based SaaS provider specializing in practice management software for dental and orthodontic practices, headquartered in Hannover and operating as medondo AG under the parent medondo holding AG (registered in Munich). The company's core product, the medondo manager, is a modular platform organized around the full digital patient journey — pre-visit (online appointment calendar, digital anamnesis, patient portal, form designer, AI-avatar patient education), during-visit (self-check-in terminal, digital patient record, practice TV/patient routing, co-treatment portal, qualified electronic signature per FES), post-visit (digital invoicing, follow-up appointment management), and management & finance (appointment quotas and controlling, digital factoring, QM and documentation via mindmaxx, specialist-staff recruiting, practice marketing). The platform is delivered as cloud SaaS with GDPR-compliant hosting in Germany and includes a native synchronization integration with ivoris ortho, the dominant German orthodontic practice management system.

medondo generates revenue primarily through monthly recurring SaaS license and usage fees scaled to the number of workstations, practitioners, or practice size, supplemented by one-time setup fees, a monthly support and maintenance fee (Supportpauschale), billable customization and training services, and discrete add-ons such as the mindmaxx QM-Hilfepaket (priced at EUR 549 net for up to two persons, including BZÄK/DGZMK continuing-education points). Pricing is quote-based and not publicly disclosed. Go-to-market is sales-led: ex-medical-practice staff run personalized consultations supported by structured three-step onboarding (needs analysis, system setup and training, implementation within 2–4 weeks), inside-sales inquiry capture via the website, and a multi-channel marketing engine combining webinars, an active German-language blog, social media (LinkedIn, Facebook, Instagram, TikTok), industry earned media (ZWP Online, Kieferorthopädie Nachrichten, KFO intern, Dental Marketing), and an ecosystem of partners spanning practice software (ivoris, Praxident, DENS), dental supply (Multident, Gerl Dental, DMG, Fabius Dental), identity (Entrust), and orthodontic device manufacturers (Aligntech).

The company serves two primary verticals — general dental practices (Zahnarztpraxen) and orthodontic practices (Kieferorthopädische Praxen) — in the DACH region with website localization into German, English, French, and Italian. It is a private for-profit entity structured as a German Aktiengesellschaft, with a Management Board (Stefan Staudacher at holding level; Kai Meyer-Spradow and Dr. Jürgen Rotter at the operating level) and a Supervisory Board chaired by Dr. Thomas Kuhmann. Headcount is in the 11–50 range; revenue, funding, and customer counts are not publicly disclosed. Notable product claims include 2,000 EUR annual savings in paper/print/postage per practice, 87 minutes of time saved per patient, 2.8 hours of work saved per patient when digital invoicing is included, and a 30% potential revenue uplift — all attributed to medondo's own time studies.

Name

medondo

Legal name

medondo AG

Website

https://medondo.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

medondo provides a modular, cloud-based SaaS practice management platform — the medondo manager — for German dental and orthodontic practices, covering the full patient journey from online booking and AI-avatar patient education to digital invoicing and factoring.

Ownership category

akta.pro rank

Headquarters

HQ city

Hanover

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription (License Fee): Monthly recurring license and usage fee (Lizenzgebühr) based on number of workstations, practitioners, or practice size. Usage-dependent pricing model where practices pay according to their scale.
2. Setup Fee (Einrichtungsgebühr): One-time setup and implementation fee charged at contract signing. This is a non-refundable one-time cost.
3. Support Services: Monthly support and maintenance fee (Supportpauschale) covering hotline, bug fixes, updates, and ongoing development. Additional fees for extended service hours.
4. Additional Services: Additional services beyond standard contract including customization, training, and special technical/medical documentation billed separately at cost.
5. Training Services: Online QM training packages and webinars offered for additional fees (e.g., mindmaxx QM-Hilfepaket at 549 EUR)

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels9 records

Core offering

medondo sells the medondo manager, a modular cloud-based SaaS practice management platform built specifically for dental and orthodontic practices in the DACH region. The platform unifies the complete digital patient journey — from online appointment booking, digital anamnesis, and AI-avatar patient education, through self-check-in, digital patient records, and FES-compliant electronic signatures, to digital invoicing, factoring, follow-up management, and QM documentation. It supports practice workflows through 16+ integrated modules and native synchronization with ivoris ortho.

Product overview

medondo offers a single cloud-based SaaS platform called the medondo manager, designed specifically for dental and orthodontic practices. The platform follows a modular architecture: the core medondo manager serves as the unified system connecting all central practice processes, and it is extended by 16+ named functional modules covering the full patient journey (pre-visit, during-visit, post-visit) as well as management and finance functions. Pre-visit modules include Online-Terminkalender, Digitale Anamnese & Aufklärung, Praxismarketing & Sichtbarkeit, Formular-Designer, Patientenportal, and KI-Avatare. During-visit modules include Self-Check-in, Digitale Patientenakte, Praxis TV & Patientensteuerung, Co-Behandlerportal, and Digitale Dokumente & Signatur (FES). Post-visit modules include Digitale Rechnungen and Folgeterminmanagement & Terminerinnerungen. Management & Finance modules include Terminkontingente & Controlling, Digitales Factoring, QM & Dokumentation, and Fachpersonal Recruiting. The platform integrates natively with ivoris ortho via built-in synchronization. An add-on service, the mindmaxx QM-Hilfepaket, provides online QM training and handbook organization for mindmaxx users.

Differentiator

Problem solved

Functional benefit

Brands

• medondo manager: Modular practice management software for dental and orthodontic practices, featuring online appointment booking, digital patient records, self-check-in, invoicing, and other practice management functions.

Products and services

• medondo manager Modular cloud-based SaaS practice management platform for dental and orthodontic practices, covering the full digital patient journey from online appointment booking and digital patient intake through treatment documentation, electronic signatures, invoicing, factoring, follow-up management, and QM documentation. Includes native synchronization with ivoris ortho and 16+ integrated modules.
• mindmaxx QM-Hilfepaket Online QM training and support package for mindmaxx users, including review and organization of the QM handbook, setup of digital folders, and individual mindmaxx training sessions delivered via TeamViewer or phone. Priced at €549 net for up to 2 persons with up to 5 BZÄK/DGZMK continuing education points.

Quantifiable outcome

• 87 minutes time savings per patient
• +3 more outcomes

Named customers7 records

Segments2 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability2 records

Feature11 records

Partnerships

One partnership is on record.

• ivoriscoreTechnology or IntegrationIntegration partnership with ivoris ortho orthodontic software. The medondo manager synchronizes with ivoris ortho to provide seamless data flow between practice management and orthodontic treatment planning systems. Allows patients to book appointments online and upload documents through the integrated patient portal.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Dampsoft (CompuGroup Medical): Dampsoft is a long-established German dental practice management software provider, now part of CompuGroup Medical. It serves the same German dental/orthodontic SMB market as medondo with a broader, incumbent product suite, making it the most directly comparable incumbent competitor.
• Doctolib: Doctolib is the leading European practice management and appointment booking platform, with growing presence in Germany across medical and dental practices. While broader than medondo's dental-only focus, it competes for the same digital practice workflow and patient portal budget at SMB and mid-market practices.
• Dentrix (Henry Schein One): Dentrix, part of Henry Schein One, is one of the largest dental practice management software platforms globally. It represents the broad incumbent model that medondo competes against, with deep dental workflows, integrations, and a large installed base of practices.

Direct peers

• Solutio GmbH: Solutio is a German provider of practice management software (CHARLY) for dental and orthodontic practices. It is one of the closest direct competitors to medondo, serving the same vertical with comparable practice management, scheduling, and billing functionality for German SMB practices.
• Zollsoft (ifa systems / iFA-Netz): Zollsoft develops tomedo and other practice management solutions used by German medical and dental practices. It is a direct competitor offering cloud-based practice management with similar modular and SaaS-style delivery to medondo.
• Curve Dental: Curve Dental is a US-based cloud dental practice management software provider. While geographically distinct, it is comparable in product model (cloud-native modular dental PMS), serving SMB and mid-market dental practices with similar feature scope to medondo manager.

Emerging players

• Patient21: Patient21 is a Berlin-based digital health platform focused on dental practices, offering practice management software and integrated patient services in Germany. It targets the same dental practice vertical as medondo and is an emerging direct competitor with venture backing.
• Nelly Solutions: Nelly Solutions provides cloud-based practice management and patient communication software for German dental and medical practices. It is an emerging SaaS competitor in the same SMB dental practice segment as medondo, with overlapping features like online booking and digital document handling.
• Adit: Adit is a US-based dental SaaS platform offering practice management, patient communication, and digital marketing tools to dental practices. It is an emerging competitor with comparable modular SaaS architecture and SMB dental focus to medondo.

Regional players

• Doctena: Doctena is a European online appointment booking and practice management platform operating primarily outside Germany. It is comparable to medondo's online booking and patient portal functionality and represents a regional peer addressing adjacent European practice digitization markets.

Market position

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/medondo.praxissoftware
• LinkedInlinkedin.com/company/medondo
• Instagraminstagram.com/medondo_ag
• TikToktiktok.com/@medondo_ag

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about medondo