William Temple House

What William Temple House does

William Temple House is a 501(c)(3) nonprofit organization founded in 1965 and headquartered in Portland, Oregon, that delivers a coordinated bundle of social services to Portland-area residents facing food insecurity, mental health challenges, and material hardship. Core programs include a shopping-style food pantry distributing over 500,000 pounds of food annually (30% sourced via Oregon Food Bank and USDA TEFAP), sliding-scale mental health counseling (most clients pay $5 or nothing) provided by licensed supervisors and master's-level interns, spiritual care coordinated by a chaplain, utility assistance, and a Children's Clothing Closet. A separately operated Thrift Store at 2230 NW Glisan Street sells donated clothing, furniture, and housewares with 100% of proceeds underwriting community programs; the Thrift Store was named one of the top five in Portland by the 2025 Oregonian Readers Choice Awards.

The organization supplements its direct services through long-tenured partnerships that extend its clinical surface area without expanding its owned footprint: Medical Teams International has hosted 342 mobile dental clinics on-site since 2002 (treating 3,232 patients), while an annual Eye-A-Palooza with Casey Eye Institute, Lions Club, and Pacific University provides free eye exams and glasses. A telehealth counseling platform extends mental health delivery beyond the main Hoyt Street office. Distribution is exclusively through the physical Portland locations and partner referrals; there is no digital channel for direct service delivery beyond telehealth.

Revenue is generated almost entirely outside government, with less than 5% of funding from government sources. The remainder is split across individual donations (including a Help Spread Hope campaign that raised over $326,000 from 539 donors), corporate and event fundraising (Style & Sustainability luncheon, Lifting Spirits Benefit Dinner), Thrift Store sales, and in-kind donations of food and goods from grocery partners such as New Seasons Market. The organization is governed by a 14-member Board of Directors under Executive Director Graham Craft, who succeeded Carrie Hoops in May 2023 after 24 years at Mercy Corps.

Name

William Temple House

Legal name

William Temple House

Website

https://williamtemple.org

Company type

Private

Founded year

1965

Operating status

Operating

Headcount range

11–50 employees

Short description

William Temple House is a 501(c)(3) nonprofit founded in 1965 in Portland, Oregon, that provides food pantry services, sliding-scale mental health counseling, clothing, and utility assistance to low-income and underserved Portland-area residents, funded by individual donations, fundraising events, and Thrift Store proceeds.

Ownership category

akta.pro rank

Product category

Social Services

NAICS

Other Individual and Family Services (62419), Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120), Religious, Grantmaking, Civic, Professional, and Similar Organizations (813)

SIC

Retail-Home Furniture, Furnishings & Equipment Stores (5700)

akta.pro primary industry

Donation, Resale & Disposal Coordination (HSAFAAAK)

Keywords

• Food pantry services
• Mental health counseling
• Community social services
• Thrift store retail
• Nonprofit charity services

Headquarters

HQ city

Portland

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Individual Donations: Cash donations from individual donors supporting food, counseling, and community services
2. Thrift Store Sales: 100% of proceeds from Thrift Store sales of donated clothing, furniture, housewares, and household items support community services
3. Corporate and Event Fundraising: Fundraising events including Help Spread Hope campaign, Style & Sustainability luncheon, and corporate sponsorships; less than 5% from government sources
4. In-Kind Donations: Food donations from Oregon Food Bank via USDA TEFAP, grocery partners like New Seasons Market, and general in-kind donations of goods

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels10 records

Core offering

William Temple House provides free or low-cost food, sliding-scale mental health counseling, clothing, household items, spiritual care, and utility assistance to Portland-area neighbors. A retail Thrift Store generates proceeds that fund these community services. Services are delivered on-site at the main office, via telehealth, and through a network of partner organizations.

Product overview

William Temple House is a 501(c)(3) nonprofit organization providing food, counseling, clothing, and household items to Portland-area neighbors. The organization operates multiple interconnected social services programs including a food pantry, mental health counseling services, spiritual care, and a children's clothing closet, all designed to fully nourish community members emotionally, physically, and spiritually. The organization also operates a thrift store whose proceeds directly fund these community services. Key programs include utility assistance, vision services through annual Eye-A-Palooza events, and dental services via Medical Teams International partnership.

Differentiator

Problem solved

Functional benefit

Brands

• William Temple House Thrift Store: Thrift store operated by William Temple House offering clothing, furniture, housewares, and more. All proceeds support the organization's community services.

Products and services

• Food Pantry
• Mental Health Counseling
• Spiritual Care
• Utility Assistance
• Children's Clothing Closet
• William Temple House Thrift Store
• Vision Services (Eye-A-Palooza)
• Dental Services

Named customers5 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

14 partnerships are on record, tiered core and minor.

• Lift Urban PortlandcoreStrategic or Co-development PartnerCollaboration for Spring Volunteer Information Session on March 10th, bringing together three Portland nonprofits to recruit volunteers for community programs including afterschool support, food rescue, and pantry operations.
• Friendly HousecoreStrategic or Co-development PartnerHost partner for volunteer information sessions and afterschool programs serving the Portland community.
• New Seasons Market SlabtowncoreGTM or Marketing PartnerPartnership for over 3 years including in-kind food donations to the pantry, holiday toy drives, Children's Clothing Closet improvements, and Bag it Forward program. Staff volunteers support events and William Temple House serves as a referral resource for employees.
• Medical Teams InternationalcoreStrategic or Co-development PartnerOver 20-year partnership providing free mobile dental clinic services. Since 2002, hosted 342 clinics treating 3,232 patients with procedures valued over $44,000 annually. MTI also donates food to the pantry.
• Oregon Food BankcoreStrategic or Co-development PartnerFood supply partner providing 30% of pantry food (500,000+ pounds annually) via USDA TEFAP program. Critical supply chain partner for food assistance services.
• KGWminorGTM or Marketing PartnerPride Month media partnership creating a feature video highlighting service access for LGBTQIA+ community members, demonstrating William Temple House's commitment to inclusive services.
• User Friendly Media Group, Inc.minorGTM or Marketing PartnerMedia support for annual Season of Giving, promoting fundraising efforts through various media channels in Newberg, Oregon.
• Bliss House MuseumminorGTM or Marketing PartnerDiamond sponsor for Style & Sustainability virtual fundraising luncheon, providing infrastructure support for event production.
• Oregon Vision CoalitionminorStrategic or Co-development PartnerPartnership with Casey Eye Institute and Lions Club for Eye-A-Palooza events providing free eye exams and glasses to clients.
• Casey Eye InstituteminorStrategic or Co-development PartnerMedical partnership for vision care events providing no-cost eye exams and glasses to underserved populations.
• Lions ClubminorStrategic or Co-development PartnerVision health partnership for Eye-A-Palooza events supporting free eye care services.
• Pacific UniversityminorStrategic or Co-development PartnerAcademic partnership for vision screening events and community health programs.
• Portland OperaminorStrategic or Co-development PartnerCARE benefit events combining music performances with agency visibility, featuring tours of William Temple House and community connection.
• Oregon SymphonyminorStrategic or Co-development PartnerCultural partnership for CARE events combining orchestral music with community outreach and agency awareness.

Scale indicators13 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Friendly House: Portland-based nonprofit offering social services, afterschool programs, and community support. Listed as a direct William Temple House partner and operates in the same catchment, serving overlapping low-income clientele with complementary programming.
• Lift Urban Portland (Lift UP): Portland nonprofit focused on food rescue and emergency food assistance to low-income neighbors. Co-hosts volunteer information sessions with William Temple House and serves the same primary client segment (food-insecure residents).
• SnowCap Community Charities: East Portland-area nonprofit providing food, clothing, and household items to low-income families. Directly comparable service mix (food pantry + thrift-adjacent distribution) and target population to William Temple House.
• Sunshine Division: Portland-based emergency food assistance nonprofit serving Portland Police Bureau referrals. Comparable food-focused service model and Portland-metro geography; similar funding profile centered on donations and community partnerships.
• Blanchet House: Portland nonprofit providing free meals, clothing, and recovery support services. Overlapping food assistance, clothing distribution, and downtown Portland service to vulnerable populations including those experiencing homelessness.
• Human Solutions: Portland-area antipoverty nonprofit serving East Multnomah County with housing, family services, and supportive programs. Comparable target population, funding mix, and integrated social services orientation to William Temple House.
• Impact NW: Portland nonprofit providing poverty-relief services including housing stability, food assistance, and family support. Directly comparable to William Temple House in mission, client base, and reliance on donations + volunteer networks.

Broad incumbents

• Oregon Food Bank: Statewide food bank network that supplies 30% of William Temple House's pantry food via USDA TEFAP. Larger, regional-scale incumbent in the same food-insecurity mission; functions as both supplier and partial overlap in service.
• Catholic Charities of Oregon: Regional social services arm of the Catholic Church serving low-income families in Oregon. Broadly comparable integrated services (housing, food, counseling) and similar faith-affiliated, donation-dependent funding model.
• Salvation Army Portland Metro: Long-established Portland-area branch delivering integrated social services (food, housing, family support, counseling). Overlapping comprehensive-services model and faith-affiliated nonprofit structure relevant to William Temple House's integrated approach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/wththrift
• Instagraminstagram.com/williamtemplehouse
• Xx.com/WilliamTempleOR
• LinkedInlinkedin.com/company/william-temple-house

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about William Temple House