People’s Place

What People’s Place does

People's Place is a 501(c)(3) nonprofit social services organization founded in 1974 and headquartered in Milford, Delaware, operating nine integrated programs across Kent, Sussex, and lower New Castle Counties and serving more than 9,000 Delaware residents annually. Its program portfolio spans outpatient mental health treatment through Counseling Centers (with evidence-based modalities including CBT, DBT, TF-CBT, EMDR, and TIST, plus statewide telehealth), domestic violence prevention and victim services (SAFE, Turning Point, Abriendo Puertas), community restorative justice (Center for Community Justice, including a 95% successful case-closure rate), family visitation supervision, foster youth independent living, veteran outreach, and homeless shelter and rapid re-housing (Whatcoat Social Services).

The organization's "technology stack" is primarily clinical and methodological rather than digital: Sanctuary Model trauma-informed care for SAFE shelters, CDC-funded evidence-based teen dating violence prevention curricula (Hanging Out or Hooking Up; Shifting Boundaries), and DVCC-certified batterer intervention. Service delivery runs through four physical counseling center locations, multiple shelter/visitation sites, 24/7 crisis hotlines, school-based counselors, and a statewide telehealth platform. No proprietary software products, patents, or AI systems are indicated.

People's Place is funded through a mix of Delaware state agency contracts (Department of Services for Children, Youth and Their Families; Commission of Veterans Affairs; State of Delaware for Center for Community Justice), CDC federal pass-through grants, Medicaid/Medicare/CHIP insurance billings, sliding-scale client fees, corporate sponsorships, planned giving, United Way, and event-based fundraising (Annual Breakfast, Choral Breakfast, Do More 24 Delaware, Giving Tuesday). The organization explicitly commits to not deny services based on inability to pay. It is governed by a volunteer Board of Directors and led by Executive Director Mamie Charest with an associate-director and director-level management team including a Director of Finance & Operations and a Clinical Director.

Name

People’s Place

Legal name

People's Place, Inc.

Website

https://peoplesplace2.com

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

51–100 employees

Short description

People's Place is a Delaware-based 501(c)(3) nonprofit operating nine integrated programs delivering mental health counseling, domestic violence services, veteran support, foster youth programs, and homeless services to more than 9,000 lower Delaware residents annually.

Ownership category

akta.pro rank

Product category

Nonprofit Social Services

NAICS

Other Individual and Family Services (62419), Temporary Shelters (624221)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

akta.pro secondary industries

Residential Mental Health Treatment Centers (HLAFACAC), Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)

Keywords

• Mental health counseling
• Domestic violence services
• Community support programs
• Veteran support services
• Homeless shelter services

Headquarters

HQ city

Milford

HQ country

United States

HQ region

North America

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Government Contracts and Grants: People's Place operates as a community-based contracted program through Delaware Department of Services for Children, Youth and Their Families; Division of Family Services. Services are funded through state partnerships with Delaware Commission of Veterans Affairs, State of Delaware for Center for Community Justice, and other government agencies.
2. Donations and Charitable Contributions: Organization accepts financial support through various donation mechanisms including checks, general wish list donations, planned gifts (bequests, charitable trusts, gift annuities), United Way, real property, life insurance, endowed gifts, matching gifts, and memorial/honorary gifts.
3. Program Fees and Sliding Scale Payments: Some programs offer services at reduced or no cost. The Batterer Intervention Program and Anger Management classes use sliding scale fees. The organization promises to not deny services based on inability to pay and accepts insurance including Medicaid, Medicare, and CHIP.
4. Event-Based Fundraising: Revenue generated through community events including the Annual Breakfast, Choral Breakfast, and participation in Do More 24 Delaware statewide day of giving.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels6 records

Core offering

People's Place is a 501(c)(3) nonprofit social services agency that delivers counseling, education, prevention, and supportive services through nine programs across Delaware, including outpatient mental health counseling, domestic violence shelter and intervention, restorative justice, supervised family visitation, veteran outreach, independent living for foster youth, bilingual services, sexual assault victim services, and emergency homeless shelter. The agency serves individuals, families, and communities in Kent and Sussex Counties with a focus on trauma-informed, evidence-based care.

Product overview

People's Place is a nonprofit social services organization offering a coordinated portfolio of nine distinct programs focused on mental health counseling, domestic violence prevention and victim services, veteran support, foster youth independence, family visitation, and community justice. The core offerings include Counseling Centers (providing outpatient mental health treatment with evidence-based therapies) and the SAFE program (comprehensive domestic violence victim services). The remaining seven programs provide specialized support in areas including domestic violence shelter and advocacy (Abriendo Puertas, Turning Point), community restorative justice (Center for Community Justice), foster youth services (Independent Living), veteran services (Veterans Outreach), family visitation supervision (Family Visitation Centers), and homeless shelter and resources (Whatcoat Social Services).

Differentiator

Problem solved

Functional benefit

Products and services

• Counseling Centers (Outpatient Mental Health)
• Turning Point (Domestic Violence Shelter & Intervention)
• SAFE (Sexual Assault / Victim Services)
• Veterans Outreach Program
• Independent Living Program
• Family Visitation & Safe Exchange
• Abriendo Puertas (Bilingual Community Services)
• Center for Community Justice (Restorative Justice)
• Whatcoat (Emergency Shelter & Homeless Services)

Quantifiable outcome

• Serves more than 9,000 Delaware residents per year
• +2 more outcomes

Named customers5 records

Segments8 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Delaware Department of Services for Children, Youth and Their Families - Division of Family ServicescoreStrategic or Co-development PartnerIndependent Living is a community-based contracted program through the Delaware Department of Services for Children, Youth and Their Families, Division of Family Services. This is the primary funding and oversight relationship for the foster youth program.
• Delaware Commission of Veterans AffairscoreStrategic or Co-development PartnerVeterans Outreach program is supported by and operates in collaboration with the Delaware Commission of Veterans Affairs to serve veterans from lower New Castle County to the Delaware-Maryland border.
• State of DelawarecoreStrategic or Co-development PartnerCenter for Community Justice operates in partnership with the State of Delaware, providing victim-offender mediation for misdemeanor criminal offenses referred by the justice system.
• Delaware Housing AlliancecoreChannel Partner/ Reseller/ DistributorDelaware Housing Alliance serves as the referral source for Whatcoat Social Services shelter intake. Individuals seeking shelter must call Delaware Housing Alliance at 1-833-346-3233 for referral to Whatcoat's 45-day shelter and Rapid Re-Housing program.
• Centers for Disease Control and Prevention (CDC)coreStrategic or Co-development PartnerDELTA/Prevention services focused on primary prevention of teen dating violence using evidence-based programs (Hanging Out or Hooking Up, Shifting Boundaries) are made possible through funding from CDC.
• Sanctuary NetworkminorStrategic or Co-development PartnerSAFE domestic violence shelters utilize the Sanctuary Model approach for providing trauma-informed services. The Sanctuary Model is a trauma-sensitive, trauma-informed organizational approach.
• Domestic Violence Coordinating Council (DVCC)coreStrategic or Co-development PartnerTurning Point's Batterer Intervention Program is certified by the Domestic Violence Coordinating Council (DVCC), ensuring compliance with state standards for domestic violence intervention programs.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• ContactLifeline (Delaware): Delaware's crisis hotline and suicide prevention provider. Comparable to People's Place 24/7 DV hotlines and Family Visitation Center crisis-intervention orientation.
• Delaware Guidance Services for Children and Youth: Outpatient mental health provider serving Delaware children and families with evidence-based treatment. Closely comparable to People's Place Counseling Centers in clinical model and Medicaid-billing orientation.
• Mental Health Association in Delaware: Statewide advocacy and direct-service organization for mental health. Comparable to Counseling Centers in clinical services and to broader advocacy work across Delaware's behavioral health ecosystem.
• Ministry of Caring: Wilmington-based nonprofit operating emergency shelters, transitional housing, and food programs. Most directly comparable to Whatcoat Social Services and the DV shelter operations.
• Horizon House (Delaware): Delaware nonprofit providing housing, behavioral health, and supportive services for individuals experiencing homelessness or mental health challenges. Overlaps with Whatcoat Social Services and the Counseling Centers' case management.
• YWCA Delaware: Operates domestic violence shelters, sexual assault response, and racial justice programs across Delaware. Closely overlaps with SAFE, Turning Point, and Abriendo Puertas in DV service delivery.
• Children & Families First of Delaware: Delaware-based multi-service nonprofit offering family counseling, foster care, adoption, and family support. Directly comparable in mission, scope, and Delaware focus, though with a stronger child welfare orientation than People's Place.

Broad incumbents

• National Domestic Violence Hotline: National 24/7 DV hotline and resource hub. Comparable to People's Place SAFE 24/7 hotline and Abriendo Puertas bilingual DV support, though operating at a national scale rather than regionally.
• Catholic Charities of the Diocese of Wilmington: Larger multi-service nonprofit serving Delaware with counseling, immigration, food, and housing programs. Comparable in scope and social services mix but operates under a broader institutional church network rather than a community-rooted nonprofit.

Regional players

• Jewish Family Services of Delaware: Delaware-based nonprofit providing counseling, case management, and refugee/immigrant services. Comparable in counseling and family support offerings, though serving different demographic segments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/profile.php?id=100064874947147
• Xx.com/peoplesplace2

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about People’s Place