Mulgrave Private Hospital

What Mulgrave Private Hospital does

Mulgrave Private Hospital is an acute medical and surgical private hospital located in Mulgrave, in Melbourne's south-eastern suburbs, operating continuously for over 35 years as part of the Healthe Care network (which operates 37 hospitals across Australia and New Zealand). The facility delivers a 24-hour private Emergency Department, a 10-bed Intensive Care Unit with 24-hour Intensivist cover, 17 coronary care beds, a Cardiac Catheterisation Lab with a 24/7 STEMI Program, and comprehensive inpatient and outpatient services across more than 20 specialties including cardiothoracic surgery, neurosurgery, bariatric surgery, orthopaedics, urology, and vascular surgery. Its technology platform is built around the da Vinci robotic surgical system (used for bariatric, urological, and complex general surgery), the Joimax Endoscopic Spine System for minimally invasive spinal procedures, and continuous cardiac catheterisation capability.

The hospital generates revenue through a diversified payer mix spanning private health insurance, Medicare, the Department of Veterans' Affairs, Workers' Compensation, Self-Pay, and WorkSafe/TAC. Its go-to-market is predominantly direct-to-consumer and referral-driven: patients access care via the walk-in 24/7 Emergency Department, specialist/Visiting Medical Officer referrals, GP referrals, the DVA pathway, or the Self Pay Surgery channel, with online admission forms supporting self-serve pre-admission. Commercial partnerships anchor demand: a Medibank No-Gap arrangement covers hip, knee, and ACL joint replacements, the Self Pay Surgery program offers transparent fixed-price packages (e.g., AUD $29,500 hip replacement, AUD $19,000 gastric sleeve, AUD $21,000 robotic prostatectomy), and Tier 1 DVA provider status channels veteran patients through a dedicated Veterans' Liaison Officer.

The business model combines episodic surgical care, acute emergency medicine, and bundled pricing programs targeting insured, veteran, and self-pay segments. Digital patient services (online admission, doctor finder, patient feedback) and clinical training partnerships with Deakin, LaTrobe/Chisholm, Australian Catholic University, Holmesglen, and Federation universities support operational throughput and workforce supply. Distribution is regional, drawing patients from South Eastern Melbourne, Northern Victoria, Gippsland, and Tasmania, with the hospital positioning itself as South Eastern Victoria's centre of excellence for complex surgical and medical care.

Name

Mulgrave Private Hospital

Legal name

Mulgrave Private Hospital

Website

https://mulgraveprivate.com.au

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Mulgrave Private Hospital is a Melbourne south-eastern private acute hospital, part of the Healthe Care network, providing 24/7 emergency, ICU, cardiac, robotic and complex surgical services across 25+ specialties to insured, DVA, and self-pay patients.

Ownership category

akta.pro rank

Product category

Private Hospital Services

NAICS

General Medical and Surgical Hospitals (622110)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

Private/For-Profit Hospital Systems (HLAFAAAF)

akta.pro secondary industries

Cardiac & Cardiothoracic Specialty Hospitals (HLAFAHAA), Orthopedic & Spine Specialty Hospitals (HLAFAHAB)

Keywords

• Private hospital services
• Acute surgical care
• Emergency medical services
• Specialist surgical care
• Inpatient healthcare

Headquarters

HQ city

Mulgrave

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Private Hospital Services: Revenue generated from providing private hospital services including surgical procedures, emergency department visits, inpatient care, and specialist consultations. Services are funded through private health insurance, Medicare, Department of Veterans' Affairs, Workers Compensation, Self-Pay, and WorkSafe/TAC.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Mulgrave Private Hospital is an acute medical and surgical private hospital providing 24-hour emergency care, elective and complex surgery across more than 20 specialties, and inpatient services to patients in South Eastern Victoria. It operates advanced surgical technology platforms including the da Vinci robotic system, Joimax endoscopic spine system, and a cardiac catheterisation lab with 24/7 STEMI Program. Specialty commercial programs include No Gap Joint Replacement Surgery and fixed-price Self-Pay Surgery packages covering bariatric, orthopaedic, spinal, urological, and general surgery.

Product overview

Mulgrave Private Hospital is a private healthcare facility offering a comprehensive portfolio of medical and surgical services through a network of over 20 specialties. The hospital operates a 24-hour Emergency Department, a 10-bed Intensive Care Unit, and multiple specialized surgical programs including No Gap Joint Replacement Surgery and Self-Pay Surgery packages for uninsured patients. Key technology assets include the da Vinci Robotic Surgery System for minimally invasive procedures, Joimax Endoscopic Spine System for spinal surgery, and a cardiac catheterisation lab with 24/7 STEMI Program. The hospital provides digital patient services including secure online admission forms and offers Veterans'/DVA services as a Tier 1 provider.

Differentiator

Problem solved

Functional benefit

Products and services

• 24-Hour Emergency Department

Quantifiable outcome

• No gap to pay for No Gap Joint Replacement Surgery (other than any excess)
• +1 more outcomes

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered core and minor.

• MedibankcoreGTM or Marketing PartnerMedibank partnership for No-Gap Hip and Knee Replacements and ACL surgery. Partnership saves patients thousands of dollars on out-of-pocket costs and helps relieve pressure on the public hospital system.
• Department of Veterans' Affairs (DVA)coreOthersTier 1 provider for Department of Veterans' Affairs. DVA patients have no personal expenses for treatment. Services include Veterans' Liaison Officer support, transport vouchers, and coordinated care through ex-service organisations.
• South Eastern Private HospitalcoreStrategic or Co-development PartnerSister hospital within Healthe Care network specialising in rehabilitation and mental health. If patients require treatment or surgery beyond Mulgrave's scope, they may be admitted there or transferred for rehabilitation programs.
• Self Pay Surgery (selfpaysurgery.com.au)coreGTM or Marketing PartnerSelf Pay Surgery program offering fixed-price packages for uninsured patients. Australia's first Self Pay Surgery packages covering bariatric, colorectal, general surgery, gynaecology, orthopaedics, plastics, spinal, urology, and vascular procedures.
• University and Training Partners (Deakin, LaTrobe/Chisholm, Australian Catholic University, Holmesglen, Federation)minorStrategic or Co-development PartnerPartnership with universities for undergraduate nurse placements and fellowship programs. Students from RN and EN programs complete clinical placements at the hospital. Fellowship programs offered with LaTrobe/Chisholm and Holmesglen.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Epworth HealthCare: Leading Melbourne-based not-for-profit private hospital group operating multiple acute and specialty sites across greater Melbourne, offering comparable 25+ specialty services and ED capability.
• Healthscope: One of Australia's largest private hospital operators with multiple acute care and specialty hospitals across Melbourne (including Knox and Peninsula Private), directly comparable to Mulgrave in services, payer mix, and catchment area competition.
• South Eastern Private Hospital: Sister hospital within the Healthe Care network specialising in rehabilitation and mental health; directly comparable operating model within the same parent company's infrastructure and back-office.
• Knox Private Hospital: Wantirna-based private hospital (Healthscope) in Melbourne's eastern corridor, competing directly with Mulgrave for the same SE Melbourne catchment and offering similar 25+ specialty and emergency services.
• St Vincent's Private Hospital Melbourne: Melbourne private acute and specialty hospital offering similar tertiary-level surgical specialties, cardiac care, and inpatient services within the same metropolitan payer ecosystem.
• St John of God Health Care: Large Catholic private hospital operator across Australia (including Victoria), offering acute, cardiac, orthopaedic, and emergency services; comparable in scale, multi-specialty mix, and private insurer contracting.
• Cabrini Health: Melbourne-based private hospital and aged care provider with multiple acute sites including Cabrini Malvern and Brighton, offering comparable multi-specialty surgical services in the same metropolitan market.
• Peninsula Private Hospital: Frankston-based private hospital (Healthscope) serving Melbourne's bayside and Mornington Peninsula catchment; comparable in multi-specialty acute services and private insurer reimbursement structure.

Broad incumbents

• Ramsay Health Care: ASX-listed global private hospital operator with an extensive Australian hospital network including multiple Melbourne private hospitals; a major incumbent comparable in service breadth, technology deployment, and private health insurer contracting model.

Regional players

• The Bays Hospital: Mornington-based regional private hospital in Victoria offering acute surgical services and ED capacity; comparable in service offering and Victorian private health insurer contracting context, with regional rather than direct metropolitan overlap.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Mulgrave-Private-Hospital-123318151056391
• LinkedInlinkedin.com/company/mulgrave-private-hospital

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mulgrave Private Hospital