Emergency Medical Services

What Emergency Medical Services does

Washington County – Johnson City Emergency Medical Services, Inc. (WCJC EMS) is a private nonprofit joint venture of Washington County and the City of Johnson City, Tennessee, providing 911 emergency medical response and rescue services to approximately 136,172 residents across the two jurisdictions. Its core offering is 24/7 Advanced Life Support (ALS) ambulance transport delivered by paramedics and EMTs, supplemented by a two-tiered response system that integrates first-responder units from the EMS Rescue Division and the city Fire Department. Beyond emergency transport, the organization runs non-emergency and scheduled convalescent ambulance transport (3 ALS and 4 BLS convalescent units), medical standby for events, and a portfolio of specialty rescue capabilities including rope rescue, confined space rescue, swiftwater rescue, dive rescue and recovery, tactical medics, and search and recovery. Washington County Rescue Services (WCRS), established in 2000 as a separate all-volunteer 501(c)(3), supports the specialty rescue mission.

The organization's technology footprint is conventional rather than differentiated: a fleet of 9 front-line ALS ambulances and 8 rescue trucks, standard EMS equipment, and no proprietary software, AI/ML, or data platforms are disclosed. Revenue mechanics blend municipal appropriations from Washington County and the City of Johnson City with patient and insurance billing for emergency and non-emergency transport (including Medicare/Medicaid), plus fee-based event standby services. Pricing is not publicly disclosed, but ancillary revenue from paid conference registrations ($100–$250 per tier for the annual Northeast Tennessee Emergency Medical and Rescue Conference) and from an EMS Training Center operated in partnership with Atlantic Mobile Health adds incremental, non-ambulance income. The go-to-market is effectively non-discretionary — service access is through the 911 emergency dispatch system — with commercial outreach limited to a website (wcjcems.org), a Facebook page, and regional conference participation. The organization has held the American Heart Association Mission: Lifeline Award for multiple consecutive years and is the successor to the 1952 Johnson City Emergency and Rescue Squad, the first chartered Rescue Squad in Tennessee.

Name

Emergency Medical Services

Legal name

Washington County Johnson City EMS

Website

https://wcjcems.org

Company type

Private

Founded year

1952

Operating status

Operating

Headcount range

11–50 employees

Short description

Washington County – Johnson City EMS is a nonprofit joint venture providing 911 ALS ambulance transport, non-emergency medical transport, and specialty rescue services to the residents of Washington County and Johnson City, Tennessee.

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

Ambulance Services (62191)

SIC

Services-Health Services (8000)

akta.pro primary industry

911/Public EMS Agencies (Municipal/County/Fire-Based) (HLAFANAA)

akta.pro secondary industries

Disaster Response, Rescue & Tactical EMS (DMAT/USAR/SWAT/HAZMAT Medical) (HLAFANAH), Ambulance Fleet, Equipment & Logistics Services (HLAFANAN)

Keywords

• Emergency medical services
• Ambulance transport
• Technical rescue operations
• Non-emergency transport
• Medical standby services

Headquarters

HQ city

Johnson City

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Emergency Medical Transport Services: Revenue generated from emergency medical ambulance transport services billed to patients and insurance providers for 911 emergency responses.
2. Non-emergency and Scheduled Ambulance Transport: Revenue from convalescent transport services for individuals requiring medical assistance but not in life-threatening emergencies.
3. Government Funding: Public emergency services funded through Washington County and City of Johnson City municipal budgets as a joint venture agency.
4. Event Standby Services: Medical standby services for events such as festivals, fairs, and large gatherings provided on a fee basis.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Washington County Johnson City EMS delivers 24/7 emergency medical ambulance transport with Advanced Life Support capabilities, non-emergency and scheduled convalescent ambulance transport, specialized technical rescue services (rope, confined space, water, dive, swiftwater, search and rescue, tactical medics), and on-site medical standby for events. The agency operates as a joint venture of Washington County and the City of Johnson City, serving a combined population of approximately 136,172 and responding to an average of 32,000 calls per year.

Product overview

Washington County Johnson City EMS operates as a joint venture between Washington County and the City of Johnson City, providing a comprehensive emergency medical and rescue services portfolio. The organization offers a tiered response system combining emergency ambulance transport (24/7 ALS-level), non-emergency patient transport, medical standby for events, and specialty rescue services including technical rescue, search and rescue, dive rescue, swiftwater rescue, and tactical medic services. Additional offerings include an EMS Training Center (in partnership with Atlantic Mobile Health) and the annual Northeast Tennessee Emergency Medical and Rescue Conference for professional development. The organization also maintains a volunteer component through Washington County Rescue Services (WCRS) supporting specialty rescue operations.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Medical Ambulance Transport
• Non-Emergency and Scheduled Ambulance Transport
• Medical Standby Services
• Technical Rescue Services
• Specialty Rescue Operations (Search and Rescue, Swiftwater Rescue, Dive Rescue and Recovery, Tactical Medics)
• EMS Training Center
• Northeast Tennessee Emergency Medical and Rescue Conference

Quantifiable outcome

• Average 32,000 calls per year with reliable response capability
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Holiday Inn Conference Center Johnson CityminorOthers · 2 September 2026The Holiday Inn Conference Center at 101 W. Springbrook Drive in Johnson City provides the venue for the annual Northeast Tennessee Emergency Medical and Rescue Conference. The hotel offers 'State Rates' for conference attendees before August 15th.

Scale indicators6 records

Recent moves3 records

Expansion highlights4 records

Direct peers

• MedStar Mobile Healthcare: Public utility-model EMS authority serving Fort Worth and surrounding Tarrant County, Texas, delivering 911 response, mobile integrated healthcare, and specialty services; mirrors the public-agency ALS/convalescent mix.
• Knox County EMS: County-operated 911/public EMS agency serving Knox County, Tennessee, with ALS transport, rescue capability, and high call volume; directly comparable geographic and operational profile to WC/JC EMS within the same state.
• Chattanooga-Hamilton County EMS: County-wide public EMS agency serving the Chattanooga/Hamilton County region with 911 response, ALS/BLS transport, and specialty rescue — comparable in mission, funding model, and service mix to WC/JC EMS.
• Bristol Tennessee Fire Department EMS: Neighboring municipal EMS provider serving Bristol, Tennessee, with similar ALS transport and rescue duties; directly comparable geographically and operationally across the state border from WC/JC EMS.
• Nashville Fire Department EMS Division: Fire-based municipal EMS division serving Nashville-Davidson County with ALS transport, rescue, and tactical operations; same Tennessee geography and public-agency delivery model as WC/JC EMS.
• Mecklenburg EMS Agency (MEDIC): Public utility-model EMS agency serving Mecklenburg County (Charlotte, NC) with 911 response, scheduled transport, and specialty rescue; benchmark for how a county-level public EMS is operated and scaled.

Broad incumbents

• Acadian Ambulance Service: Large privately held ambulance and air medical provider across the Gulf South with broad 911, interfacility, and event coverage; indirectly comparable delivery model and revenue mix.
• Global Medical Response: Parent company of AMR and Rural/Metro, operating one of the largest U.S. networks of ambulance, air ambulance, and community para-medicine services; comparator for scale and capital structure across public-EMS competitors.
• American Medical Response (AMR): Largest private ambulance operator in the United States, providing 911, interfacility, and event standby services nationwide; represents the private-sector delivery model that WC/JC EMS is structurally walled off from in its home territory.

Emerging players

• Atlantic Mobile Health: Regional private EMS and training provider that WC/JC EMS has formally partnered with to operate its EMS Training Center; directly comparable on training/education programs and a partial operational peer on transport services in neighboring markets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Washington-County-Johnson-City-EMS-185805478198040
• LinkedInlinkedin.com/company/washington-co-johnson-city-ems

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Emergency Medical Services