Cactoz

What Cactoz does

Cactoz Pte Ltd is a Singapore-headquartered Microsoft-focused business solutions and IT infrastructure services provider serving small and medium-sized enterprises across Singapore and Malaysia. The company implements and supports Microsoft Dynamics 365 Business Central as its core ERP platform, extending it with proprietary and partner-built modules: LS Central for retail and hospitality unified commerce, Aptean Food & Beverage ERP for the seafood industry, the Singapore GST Localisation Pack (available on Microsoft AppSource), InvoiceNow Peppol-based e-invoicing, Electronic Shelf Label (ESL) integration, Jet Reports for Excel-based BI, and Microsoft Power Platform solutions including Power BI, Power Apps, Power Automate, and Copilot Studio. The company also offers Microsoft 365 productivity and Azure cloud and security deployments.

Cactoz's revenue model combines professional services revenue from ERP consulting, implementation, project management, and customization with recurring managed IT support subscriptions priced at $30, $60, or $100 per user per month across three tiers (Essential, Standard, Premium), plus software licensing fees on add-ons such as the GST pack and ESL connector. Go-to-market relies on direct enterprise field sales in Singapore and Malaysia, the Microsoft partner and AppSource channel, and event-driven engagement (notably NRF APAC 2026 with Toshiba and OneCart). Target verticals are retail, hospitality, manufacturing, and wholesale distribution, with specialized seafood/F&B traceability as a regulated-industry niche. Headcount is 11-50 employees; the company is privately held with no disclosed funding rounds, parent, or institutional investors and was founded in 2010, with Microsoft Partner status since 2015. AI capabilities are layered onto Microsoft Copilot and Copilot Agents (Sales Order Agent, invoice extraction, dynamic pricing, ESG analytics), positioning Cactoz as an AI-featured implementation partner rather than an AI-native developer.

Name

Cactoz

Legal name

Cactoz Pte Ltd

Website

https://cactoz.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

Cactoz Pte Ltd is a Singapore- and Malaysia-based Microsoft partner implementing Dynamics 365 Business Central ERP with LS Central, Aptean F&B, and proprietary add-ons (Singapore GST pack, InvoiceNow, ESL integration) for SMEs in retail, hospitality, manufacturing, and seafood/F&B verticals, complemented by tiered managed IT support and Azure cloud and security services.

Ownership category

akta.pro rank

Product category

Enterprise ERP Software

NAICS

Computer Systems Design Services (541512), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Software Publishers (513210)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Prepackaged Software (7372)

akta.pro primary industry

ERP Implementation & Systems Integration Services (BPAEAGAA)

akta.pro secondary industries

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA), ERP Extensions & Add-ons (CPQ, Billing, Revenue Management) (HDAEAEAO), Backup, Disaster Recovery & Business Continuity (BCDR) Services (BPAEABAH)

Keywords

• Microsoft Dynamics ERP
• Business Central implementation
• Retail POS solutions
• Managed IT support
• Cloud infrastructure services

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. ERP Implementation and Consulting Services: Professional services revenue from implementing Microsoft Dynamics 365 Business Central, LS Central, and related solutions. Includes system consulting, project management, data migration, customization, and post-implementation support.
2. Managed IT Support Subscriptions: Recurring subscription revenue from tiered managed IT support plans (Essential $30/user/month, Standard $60/user/month, Premium $100/user/month). Revenue recognized monthly based on user count.
3. Cloud and Infrastructure Services: Revenue from cloud infrastructure design, Microsoft Azure deployment, migration, and ongoing management services for businesses in Singapore and Malaysia.
4. Software Add-ons and Extensions: Revenue from proprietary extensions like the Singapore GST Localisation Pack distributed through Microsoft Appsource, with licensing fees for the add-on module.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels6 records

Core offering

Cactoz implements, customizes, and supports Microsoft Dynamics 365 Business Central ERP solutions for small and mid-sized businesses in Singapore and Malaysia. The company extends this core platform with vertical solutions (LS Central for retail/hospitality, Aptean F&B for seafood), Singapore-specific add-ons (GST Localisation, InvoiceNow), and complementary Microsoft stack offerings (Microsoft 365, Power Platform, Azure cloud/security), bundled with consulting, project management, and managed IT support services.

Product overview

Cactoz is a Microsoft-focused business solutions and IT infrastructure services provider operating in Singapore and Malaysia. The company's product portfolio centers on Microsoft Dynamics 365 Business Central as the core ERP platform, extended through multiple specialized add-ons and integrated solutions. The main product offerings include: (1) Microsoft Dynamics 365 Business Central — the core cloud ERP; (2) LS Central — a unified commerce layer on Business Central for retail and hospitality; (3) E-Commerce Integration — connecting Shopify, WooCommerce, and Magento to Business Central; (4) InvoiceNow Integration — Peppol-based e-invoicing; (5) Singapore GST Localisation Pack — IRAS tax compliance add-on on AppSource; (6) Electronic Shelf Label (ESL) Integration — real-time price sync from Business Central/LS Central to store shelves; (7) Jet Reports — Excel-based BI and reporting; (8) Microsoft Power Platform — low-code tools including Power BI, Power Apps, Power Automate, Power Pages, and Copilot Studio; (9) Microsoft 365 — productivity suite with Copilot AI; (10) Cloud & Security Solutions — Microsoft cloud security stack; (11) Aptean Food & Beverage ERP — industry-specific ERP for seafood on Business Central; and (12) Managed IT Support & Security Services — three-tier managed services plans. These products are complemented by consulting, project management, and infrastructure services.

Differentiator

Problem solved

Functional benefit

Products and services

• Microsoft Dynamics 365 Business Central All-in-one cloud-based ERP for small to mid-sized businesses, integrating finance, sales, service, and operations, with Copilot AI features, sustainability reporting, and native integration with Microsoft 365 and Power Platform.
• LS Central Unified commerce software built on Microsoft Dynamics 365 Business Central that adds advanced retail and hospitality functionality including POS, self-checkout, inventory management, loyalty programs, ScanPayGo, and multi-site operations.
• Managed IT Support & Security Services End-to-end managed IT support and security services for SMEs in Singapore, including helpdesk support, network monitoring, patch management, endpoint security, and Microsoft 365 administration across three plan tiers.
• Electronic Shelf Label (ESL) Integration Integration for Microsoft Dynamics 365 Business Central and LS Central that synchronizes pricing, promotions, and item details from the ERP to in-store electronic shelf labels via REST APIs, eliminating manual relabeling.
• InvoiceNow Integration E-invoicing integration for Business Central based on the Peppol network, enabling businesses to send and receive structured electronic invoices directly between accounting systems.
• Singapore GST Localisation Pack Localization add-on for Microsoft Dynamics 365 Business Central that handles Singapore GST calculations, GST F5 return preparation, IRAS-compliant tax reporting, and IRAS Audit File generation. Available on Microsoft AppSource.
• E-Commerce Integration Integration connecting e-commerce platforms (Shopify, WooCommerce, Magento) with Business Central for real-time synchronization of orders, inventory, customer data, and payments, enabling omnichannel retail operations.
• Jet Reports Excel-based financial and operational reporting and BI tool from Insightsoftware integrated with Microsoft Dynamics 365 Business Central, enabling real-time data access, scheduled reports, and self-service analytics.
• Microsoft Power Platform Microsoft's AI-powered low-code suite including Power BI (analytics), Power Apps (custom apps), Power Automate (workflow automation), Power Pages (external portals), and Copilot Studio (AI agent builder).
• Microsoft 365 Cloud-based productivity suite including Teams, Outlook, Word, Excel, PowerPoint, SharePoint, and OneDrive, with Microsoft Copilot AI assistance and Enterprise Mobility + Security (EMS).
• Cloud & Security Solutions Microsoft cloud security solutions including Microsoft Defender for Cloud, Azure Active Directory, Azure Key Vault, Azure Security Center, Azure Sentinel, and Microsoft 365 Defender for threat protection, identity, and compliance.
• Aptean Food & Beverage ERP for Seafood Industry Industry-specific ERP built on Microsoft Dynamics 365 Business Central for seafood businesses covering production planning, lot-level traceability, quality control, intelligent recall management, and food safety compliance, extended with Power BI for AI-driven analytics.
• System Consulting Services Consulting services for Microsoft Dynamics 365 Business Central and LS Central including buying guidance, implementation, optimization, and ongoing support delivered by a Microsoft Partner and LS Retail Partner.
• Project Management Services Project management services for IT infrastructure and Dynamics Business Central implementations, covering system implementation, customization, integration, user training, upgrades, and maintenance using Agile, Waterfall, or Hybrid methodologies.
• Infrastructure Services IT infrastructure services including consulting, implementation, and managed services, covering network design, cloud integration, data center solutions, 24/7 monitoring, security management, backup, and disaster recovery.

Quantifiable outcome

• Reduce manual work and errors through automation of sales order creation from emails and purchase invoice processing from PDFs
• +2 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability9 records

Feature6 records

Partnerships

Seven partnerships are on record, tiered core and strategic.

• MicrosoftcoreTechnology or IntegrationCactoz is a certified Microsoft Partner specializing in Microsoft Dynamics 365 Business Central, Microsoft 365, Microsoft Power Platform, and Azure cloud solutions. As a key technology partner, Microsoft provides the core platform (Business Central ERP, Power Platform, Azure) while Cactoz implements, customizes, and supports these solutions for customers in Singapore and Malaysia.
• LS RetailcoreTechnology or IntegrationCactoz is a certified LS Retail Partner implementing LS Central, a unified commerce solution that extends Microsoft Dynamics 365 Business Central with advanced retail and hospitality functionality including POS, inventory, loyalty, and store operations. LS Retail (an Aptos company) provides the specialized retail/hospitality software platform.
• ApteanstrategicTechnology or IntegrationCactoz implements Aptean Food & Beverage ERP for the seafood industry, integrated with Microsoft Business Central. Aptean provides industry-specific ERP capabilities for food manufacturing, traceability, and compliance while Cactoz handles regional implementation and integration.
• ShopifystrategicTechnology or IntegrationCactoz integrates Shopify e-commerce stores with Microsoft Dynamics 365 Business Central, enabling real-time synchronization of orders, inventory, and customer data between the platforms. Shopify Connector enables unified commerce operations.
• ToshibastrategicStrategic or Co-development PartnerCactoz collaborates with Toshiba at NRF APAC 2026 to showcase enterprise-grade retail technologies focused on efficiency, reliability, and innovation in-store. Joint demonstration highlights integrated retail infrastructure solutions.
• OneCartstrategicStrategic or Co-development PartnerCactoz partners with OneCart to demonstrate seamless connection between eCommerce/marketplace data and in-store operations. Together they showcase unified commerce enabling retailers to connect online and offline commerce data, gain cross-channel insights, and deliver consistent customer experiences.
• IMDA (Infocomm Media Development Authority)strategicTechnology or IntegrationCactoz integrates InvoiceNow, Singapore's national e-invoicing framework based on the Peppol network initiated by IMDA, with Microsoft Business Central. Enables businesses to send and receive compliant electronic invoices directly from Business Central.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• AFON Pte Ltd: AFON is a Singapore-based Microsoft Dynamics ERP and business solutions provider serving SMEs and mid-market customers. It is highly comparable because it implements Microsoft Dynamics 365 Business Central/NAV-style ERP solutions and adjacent business software in the same local market.
• NaviWorld Singapore: NaviWorld Singapore is a Microsoft Dynamics ERP partner focused on Dynamics NAV/Business Central implementation and support. It is comparable to Cactoz’s core Microsoft ERP consulting, implementation and regional support model.
• Innovent Integrated Solutions: Innovent Integrated Solutions provides Microsoft Dynamics 365 and business application implementation services in Singapore. It is a direct peer because it competes for similar Microsoft ERP, CRM and business-systems transformation projects.
• SIFT Analytics Group: SIFT Analytics Group delivers Microsoft business applications, analytics and ERP-related services in Singapore and the region. It overlaps with Cactoz in Microsoft Dynamics, Power BI/analytics and digital transformation services for business customers.

Broad incumbents

• Hitachi Solutions Asia Pacific: Hitachi Solutions Asia Pacific is a larger Microsoft Dynamics 365 and business applications implementation provider. It is a broad incumbent relative to Cactoz because it offers overlapping Dynamics ERP/CRM, Power Platform and cloud transformation services at larger enterprise scale.
• Avanade: Avanade is a global Microsoft-focused consulting and managed services provider across Dynamics 365, Power Platform, Azure and Microsoft 365. It is a broad incumbent because it overlaps with Cactoz’s Microsoft stack but serves larger and more complex enterprise transformation programs.

Regional players

• Axxis Consulting: Axxis Consulting is a Singapore-based ERP and business systems consulting firm with a strong focus on enterprise application implementation. It is comparable as a regional ERP implementation competitor, though its platform mix is broader and not as tightly focused on Microsoft Business Central.
• Synergix Technologies: Synergix Technologies is a Singapore ERP software provider serving SMEs and mid-market companies with integrated business management modules. It is comparable because it competes for customers seeking ERP-led digitization, even though it offers its own ERP suite rather than primarily implementing Microsoft Business Central.
• HashMicro: HashMicro provides cloud ERP software for Singapore and Southeast Asian businesses across accounting, inventory, CRM, HR and industry modules. It is comparable on SME ERP modernization and vertical business management use cases, although its delivery model is more proprietary SaaS than Microsoft partner services.

Emerging players

• Deskera: Deskera offers cloud business software covering ERP, accounting, CRM, HR and inventory for SMEs. It is comparable because it targets the same broad SME digitization and business operations needs that Cactoz addresses through Microsoft Dynamics 365 Business Central.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/cactoz
• LinkedInlinkedin.com/company/cactoz-pte-ltd

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cactoz