DataTicket

What DataTicket does

DataTicket (Data Ticket Inc.) is a privately held California corporation founded in 1989 that provides full-service parking and administrative citation processing, issuance, permit management, and code enforcement solutions to government agencies across the United States. The company serves more than 450 clients — including cities, counties, universities, colleges, and code enforcement agencies — through a 100% web-based platform comprising four core modules: Citation Processing, Citation Issuance, Permit Management, and Code Enforcement, supported by a bilingual customer service call center, 24/7 IVR, adjudication services, custom noticing, and delinquent collections.

The technology stack centers on a proprietary Android-based handheld citation writer with wireless real-time transmission, voice-to-citation input, photo-based license plate translation, GPS tracking, integrated video/audio/picture capture, and real-time scofflaw and VIP alerts, all developed and supported in-house. The back-end platform is fully web-based and integrates citation processing with permit management under a single login, enabling cross-module business rules. DataTicket's codebase is described as fully owned and supported, and the company was the first to offer an administrative code enforcement citation processing solution in California (2002), with a dedicated Franchise Tax Board (FTB) collections integration for California clients.

The business model combines a 3% transaction-fee take rate on citation revenue (with no upfront cost to clients) for processing and collections, hardware sales or lease of the proprietary handheld ticket writers, and recurring subscription revenue from the Permit Management module. Go-to-market is direct enterprise field sales to government agencies, with a website-based demo request funnel and dedicated client services support. The company also partners with an FDCPA-certified third-party collection agency to extend delinquent recoveries beyond in-house and FTB channels.

Name

DataTicket

Legal name

Data Ticket Inc.

Website

https://dataticket.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

11–50 employees

Short description

DataTicket is a privately held California corporation, founded in 1989, that provides full-service parking and administrative citation processing, issuance, permit management, and code enforcement solutions to over 450 U.S. cities, counties, universities, and government agencies.

Ownership category

akta.pro rank

Product category

Parking Enforcement and Citation Management Software

NAICS

Collection Agencies (561440)

SIC

Services-Consumer Credit Reporting, Collection Agencies (7320), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Parking Management & Enforcement (Citations, Permits, Compliance) (BPABAKAB)

Keywords

• Parking enforcement software
• Citation management system
• Permit management platform
• Code enforcement citations
• Administrative citation processing

Headquarters

HQ city

Newport Beach

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Citation Processing and Collections: DataTicket provides full-service parking citation processing and collections. The company takes a percentage of revenue (3% average cost to client as % of revenue) with no upfront cost to clients. Services include DMV look-ups, holds, releases, and delinquent collections.
2. Citation Issuance Hardware and Software: Proprietary handheld ticket writers sold or provided to law enforcement agencies for electronic citation issuance.
3. Permit Management Solutions: Web-based permit issuance and management solution supporting unlimited permit types (residential, guest, party, beach, contractor, etc.) for government agencies.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

DataTicket provides full-service parking and administrative citation processing, issuance, collections, permit management, and code enforcement solutions to government agencies. The company operates a 100% web-based platform supported by proprietary Android-based handheld ticket writers, charging an average of 3% of client citation revenue with no upfront cost. Services span the full citation lifecycle including DMV look-ups, holds, releases, delinquent collections, online adjudication, and FTB integration for California clients.

Product overview

DataTicket offers a unified government technology platform comprising four core modules—Citation Processing Solution, Citation Issuance Solution, Permit Management Solution, and Code Enforcement Solution—along with integrated support services including a bilingual customer service call center, 24/7 IVR, DMV lookups and holds, adjudication services, custom noticing, and delinquent collections. All core solutions are web-based and designed for cities, counties, universities, and public agencies to manage parking citations, administrative citations, permit issuance, and code enforcement operations. The Citation Issuance Solution provides proprietary handheld ticket writers with wireless connectivity, voice input, license plate recognition, GPS tracking, and multimedia capture. The Permit Management Solution is fully integrated with Citation Processing, sharing a single login and enabling configurable business rules between permits and citations.

Differentiator

Problem solved

Functional benefit

Products and services

• Citation Processing Solution A 100% web-based platform that enables government agencies to manage citation data entry, DMV lookups and holds, payment processing, and delinquent collections. Provides agencies with real-time online access to view citations, process refunds, run reports, and manage the full citation lifecycle for cities, counties, universities, and other public agencies.
• Citation Issuance Solution A proprietary handheld ticket writer solution featuring wireless citation transmission, voice-to-citation input, license plate photo-to-text translation, real-time scofflaw alerts, GPS tracking, integrated video/audio/picture capture, and SOS functionality. Includes both single-piece and two-piece handheld units built on Android-based software, sold or provided to law enforcement agencies for electronic citation issuance.
• Permit Management Solution
• Code Enforcement Solution An administrative citation processing system for code enforcement operations covering violations including fireworks, graffiti, weed abatement, and animal license citations. Provides data entry services, bilingual customer service call center, 24/7 bilingual IVR system, online adjudication with hearing officer scheduling, custom noticing services, and Franchise Tax Board (FTB) collections for California-based code enforcement agencies.
• Delinquent Collections Service A collections service enabling government clients to realize greater returns on issued citations with no upfront cost. Includes Franchise Tax Board (FTB) collections for California-based clients and third-party FDCPA-certified collections for citations that remain outstanding after standard noticing and FTB processes expire.
• Adjudication Services

Quantifiable outcome

• 3% average cost to client as a percentage of revenue
• +1 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature9 records

Partnerships

One partnership is on record.

• Third-Party Collection Agency (FDCPA Certified)supportingStrategic or Co-development PartnerDataTicket partners with a third-party FDCPA-certified collection agency to collect on citations that remain outstanding after the standard noticing and/or FTB collection process expires. This extends the company's delinquent collections capability for clients.

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• T2 Systems: T2 Systems is a direct peer providing parking management, enforcement, permits, and citation software to municipalities, universities, and airports across North America. It competes head-to-head with DataTicket in the integrated parking and citation management category.
• IPS Group: IPS Group designs and manufactures smart parking meters and provides supporting enforcement and management software to municipalities. It is a direct peer in the parking technology stack, particularly around in-field hardware and integrated enforcement workflows.
• Gtechna: Gtechna provides automated license plate recognition (ALPR), parking enforcement, and citation management software to municipalities and universities in North America and Europe. It is a direct peer in electronic citation issuance and parking enforcement workflows.

Emerging players

• ParkMobile: ParkMobile operates a consumer-facing mobile parking payment app used by thousands of municipalities and universities. It is adjacent rather than directly competitive with DataTicket's citation processing and issuance, but increasingly encroaches on parking workflows and could evolve into a citation and enforcement platform.
• PayIt: PayIt is a government payments and digital services platform enabling citizens to pay citations, utilities, and taxes online. It overlaps with DataTicket's web-based payment and citizen self-service capabilities and is increasingly winning municipal contracts with bundled offerings.
• Passport Labs (Passport): Passport provides a unified government mobility and payments platform covering parking, citations, permits, and transit for cities and universities. It is a closer competitor to DataTicket's integrated suite and has rapidly scaled by displacing legacy vendors.

Broad incumbents

• Tyler Technologies: Tyler Technologies is a major government technology vendor offering ERP, courts, public safety, and citizen services software to municipalities and counties. While not a parking specialist, Tyler competes for the same municipal IT budgets and increasingly bundles enforcement-adjacent capabilities.
• Conduent Incorporated: Conduent is a large government services and business process outsourcer that provides parking, citation, court, and tolling solutions as part of a much broader government and transportation portfolio. It overlaps with DataTicket in parking/citation processing but operates at significantly greater scale.

Market position

Strengths1 record

Weaknesses1 record

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/data-ticket-inc.

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DataTicket