DataTicket
DataTicket is a privately held California corporation, founded in 1989, that provides full-service parking and administrative citation processing, issuance, permit management, and code enforcement solutions to over 450 U.S. cities, counties, universities, and government agencies.
- Company typePrivate
- Founded1989
- HeadquartersNewport Beach, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What DataTicket does
DataTicket (Data Ticket Inc.) is a privately held California corporation founded in 1989 that provides full-service parking and administrative citation processing, issuance, permit management, and code enforcement solutions to government agencies across the United States. The company serves more than 450 clients — including cities, counties, universities, colleges, and code enforcement agencies — through a 100% web-based platform comprising four core modules: Citation Processing, Citation Issuance, Permit Management, and Code Enforcement, supported by a bilingual customer service call center, 24/7 IVR, adjudication services, custom noticing, and delinquent collections.
The technology stack centers on a proprietary Android-based handheld citation writer with wireless real-time transmission, voice-to-citation input, photo-based license plate translation, GPS tracking, integrated video/audio/picture capture, and real-time scofflaw and VIP alerts, all developed and supported in-house. The back-end platform is fully web-based and integrates citation processing with permit management under a single login, enabling cross-module business rules. DataTicket's codebase is described as fully owned and supported, and the company was the first to offer an administrative code enforcement citation processing solution in California (2002), with a dedicated Franchise Tax Board (FTB) collections integration for California clients.
The business model combines a 3% transaction-fee take rate on citation revenue (with no upfront cost to clients) for processing and collections, hardware sales or lease of the proprietary handheld ticket writers, and recurring subscription revenue from the Permit Management module. Go-to-market is direct enterprise field sales to government agencies, with a website-based demo request funnel and dedicated client services support. The company also partners with an FDCPA-certified third-party collection agency to extend delinquent recoveries beyond in-house and FTB channels.
DataTicket firmographics
Firmographics- Name
- DataTicket
- Legal name
- Data Ticket Inc.
- Website
- https://dataticket.com
- Company type
- Private
- Founded year
- 1989
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- DataTicket is a privately held California corporation, founded in 1989, that provides full-service parking and administrative citation processing, issuance, permit management, and code enforcement solutions to over 450 U.S. cities, counties, universities, and government agencies.
- Ownership category
- akta.pro rank
DataTicket industry classification
Industry- Product category
- Parking Enforcement and Citation Management Software
- NAICS
- Collection Agencies (561440)
- SIC
- Services-Consumer Credit Reporting, Collection Agencies (7320), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Parking Management & Enforcement (Citations, Permits, Compliance) (BPABAKAB)
Keywords
Where DataTicket is headquartered
LocationHeadquarters
- HQ city
- Newport Beach
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
DataTicket business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales
Revenue model
- Citation Processing and Collections: DataTicket provides full-service parking citation processing and collections. The company takes a percentage of revenue (3% average cost to client as % of revenue) with no upfront cost to clients. Services include DMV look-ups, holds, releases, and delinquent collections.
- Citation Issuance Hardware and Software: Proprietary handheld ticket writers sold or provided to law enforcement agencies for electronic citation issuance.
- Permit Management Solutions: Web-based permit issuance and management solution supporting unlimited permit types (residential, guest, party, beach, contractor, etc.) for government agencies.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Custom citation processing services |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
DataTicket product offering
Product offeringCore offering
DataTicket provides full-service parking and administrative citation processing, issuance, collections, permit management, and code enforcement solutions to government agencies. The company operates a 100% web-based platform supported by proprietary Android-based handheld ticket writers, charging an average of 3% of client citation revenue with no upfront cost. Services span the full citation lifecycle including DMV look-ups, holds, releases, delinquent collections, online adjudication, and FTB integration for California clients.
Product overview
DataTicket offers a unified government technology platform comprising four core modules—Citation Processing Solution, Citation Issuance Solution, Permit Management Solution, and Code Enforcement Solution—along with integrated support services including a bilingual customer service call center, 24/7 IVR, DMV lookups and holds, adjudication services, custom noticing, and delinquent collections. All core solutions are web-based and designed for cities, counties, universities, and public agencies to manage parking citations, administrative citations, permit issuance, and code enforcement operations. The Citation Issuance Solution provides proprietary handheld ticket writers with wireless connectivity, voice input, license plate recognition, GPS tracking, and multimedia capture. The Permit Management Solution is fully integrated with Citation Processing, sharing a single login and enabling configurable business rules between permits and citations.
Differentiator
Problem solved
Functional benefit
Products and services
- Citation Processing Solution A 100% web-based platform that enables government agencies to manage citation data entry, DMV lookups and holds, payment processing, and delinquent collections. Provides agencies with real-time online access to view citations, process refunds, run reports, and manage the full citation lifecycle for cities, counties, universities, and other public agencies.
- Citation Issuance Solution A proprietary handheld ticket writer solution featuring wireless citation transmission, voice-to-citation input, license plate photo-to-text translation, real-time scofflaw alerts, GPS tracking, integrated video/audio/picture capture, and SOS functionality. Includes both single-piece and two-piece handheld units built on Android-based software, sold or provided to law enforcement agencies for electronic citation issuance.
- Permit Management Solution
- Code Enforcement Solution An administrative citation processing system for code enforcement operations covering violations including fireworks, graffiti, weed abatement, and animal license citations. Provides data entry services, bilingual customer service call center, 24/7 bilingual IVR system, online adjudication with hearing officer scheduling, custom noticing services, and Franchise Tax Board (FTB) collections for California-based code enforcement agencies.
- Delinquent Collections Service A collections service enabling government clients to realize greater returns on issued citations with no upfront cost. Includes Franchise Tax Board (FTB) collections for California-based clients and third-party FDCPA-certified collections for citations that remain outstanding after standard noticing and FTB processes expire.
- Adjudication Services
Quantifiable outcome
- 3% average cost to client as a percentage of revenue
- +1 more outcomes
Companies that use DataTicket
Customer profileSegments4 records
Ideal customer profiles4 records
DataTicket technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature9 records
DataTicket partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Third-Party Collection Agency (FDCPA Certified)supportingDataTicket partners with a third-party FDCPA-certified collection agency to collect on citations that remain outstanding after the standard noticing and/or FTB collection process expires. This extends the company's delinquent collections capability for clients.
Scale indicators5 records
Recent moves5 records
Expansion highlights4 records
DataTicket competitors and assessment
Company assessmentDirect peers
- T2 Systems: T2 Systems is a direct peer providing parking management, enforcement, permits, and citation software to municipalities, universities, and airports across North America. It competes head-to-head with DataTicket in the integrated parking and citation management category.
- IPS Group: IPS Group designs and manufactures smart parking meters and provides supporting enforcement and management software to municipalities. It is a direct peer in the parking technology stack, particularly around in-field hardware and integrated enforcement workflows.
- Gtechna: Gtechna provides automated license plate recognition (ALPR), parking enforcement, and citation management software to municipalities and universities in North America and Europe. It is a direct peer in electronic citation issuance and parking enforcement workflows.
Emerging players
- ParkMobile: ParkMobile operates a consumer-facing mobile parking payment app used by thousands of municipalities and universities. It is adjacent rather than directly competitive with DataTicket's citation processing and issuance, but increasingly encroaches on parking workflows and could evolve into a citation and enforcement platform.
- PayIt: PayIt is a government payments and digital services platform enabling citizens to pay citations, utilities, and taxes online. It overlaps with DataTicket's web-based payment and citizen self-service capabilities and is increasingly winning municipal contracts with bundled offerings.
- Passport Labs (Passport): Passport provides a unified government mobility and payments platform covering parking, citations, permits, and transit for cities and universities. It is a closer competitor to DataTicket's integrated suite and has rapidly scaled by displacing legacy vendors.
Broad incumbents
- Tyler Technologies: Tyler Technologies is a major government technology vendor offering ERP, courts, public safety, and citizen services software to municipalities and counties. While not a parking specialist, Tyler competes for the same municipal IT budgets and increasingly bundles enforcement-adjacent capabilities.
- Conduent Incorporated: Conduent is a large government services and business process outsourcer that provides parking, citation, court, and tolling solutions as part of a much broader government and transportation portfolio. It overlaps with DataTicket in parking/citation processing but operates at significantly greater scale.
Market position
Strengths1 record
Weaknesses1 record
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
DataTicket social profiles
Digital presenceDataTicket financial estimates
Financial estimateRevenue estimate
Valuation estimate
DataTicket leadership team
Management profileNumber of profiles
DataTicket funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
DataTicket M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about DataTicket
What does DataTicket do?
DataTicket provides full-service parking and administrative citation processing, issuance, collections, permit management, and code enforcement solutions to government agencies. The company operates a 100% web-based platform supported by proprietary Android-based handheld ticket writers, charging an average of 3% of client citation revenue with no upfront cost. Services span the full citation lifecycle including DMV look-ups, holds, releases, delinquent collections, online adjudication, and FTB integration for California clients.
Is DataTicket a public or private company?
DataTicket is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was DataTicket founded?
DataTicket was founded in 1989. It employs 11 to 50 people.
Where is DataTicket based?
DataTicket is headquartered in Newport Beach, United States, in the North America region.
How does DataTicket make money?
Three revenue lines are on record. Citation Processing and Collections are the primary driver. The others are citation Issuance Hardware and Software and permit Management Solutions.
Who are DataTicket's main competitors?
Direct peers on record are T2 Systems, IPS Group and Gtechna. Emerging players are ParkMobile, PayIt and Passport Labs (Passport). Broad incumbents are Tyler Technologies and Conduent Incorporated.
Does DataTicket have an API?
No public API is recorded for DataTicket.
What industry is DataTicket in?
DataTicket's product category is Parking Enforcement and Citation Management Software. Its primary akta.pro industry code is BPABAKAB, Parking Management & Enforcement (Citations, Permits, Compliance). Its NAICS code is 561440 and its SIC code is 7320.