What ShipLink Global does

ShipLink Global LLC is a San Diego-based private software company founded in 2005 (firmographic year: 2016) that provides multicarrier shipping integration software for mid-market and enterprise companies running specific ERP systems — SYSPRO, Epicor Prophet 21, Infor Syteline/CSI, and Epicor ERP 10/Kinetic. The platform bridges ERP order data with carrier-provided shipping programs (FedEx Ship Manager, UPS WorldShip, DHL EasyShip, USPS/Stamps.com, Purolator E-Ship, SpeeDee) and LTL freight networks via FreightPOP, automating shipment processing, label generation, business rule application, ERP write-back, and EDI 856 ASN creation. Its hybrid PC/Cloud architecture comprises ShipLink WorkStation (Windows client), ShipLink Administration (point-and-click configuration), ShipLink Central (cloud-based label/document/email generation), and ShipLink Management Cloud (enterprise workstation management), supplemented by modular add-ons (ShipLink Pack for touchscreen packing, ShipLink Deliver for fleet routing and POD, ShipLink View for reporting and email tracking).

The company operates a hybrid GTM model combining direct enterprise sales with a channel-led distribution strategy through ERP resellers and implementation partners — most notably SYSPRO as the flagship reseller, MindHarbor as the exclusive Prophet 21 implementation partner, Design Group for Syteline/CSI, and Phoenix Systems in Canada. Revenue is generated primarily through quote-based multi-year software licenses bundled with professional services for implementation, configuration, business rules development, and custom document/report creation, plus an LTL freight module subscription. Pricing is not publicly disclosed and is tailored to ERP integration complexity, workstation count, carrier integrations, and services scope.

ShipLink serves hundreds of customers across the US, Canada, and (since July 2022) Europe, spanning manufacturing, distribution, consumer products, electronics, food and beverages, healthcare, and eCommerce verticals. Named customers include Yeti Cycles, Harvey Performance, Productivity Inc, Sun Mountain, Viking/Middleby Residential, Dornier MedTech, BM Kramer, National Solutions, Starwest Botanicals, and VB Cosmetics. The company is privately held, founder-led (CEO Glenn Stewart), with no disclosed external venture capital, private equity investment, or M&A activity, and operates with a lean leadership team of four named executives.

Name

ShipLink Global

Legal name

ShipLink Global LLC

Website

https://shiplinkglobal.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Short description

ShipLink Global provides multicarrier shipping integration software that connects mid-market and enterprise ERPs (SYSPRO, Prophet 21, Syteline/CSI, Epicor) with carrier programs (FedEx, UPS, DHL, USPS, Purolator) and LTL networks, automating fulfillment for hundreds of manufacturers and distributors across the US, Canada, and Europe.

Ownership category

akta.pro rank

Product category

Shipping and Logistics Software

NAICS

Freight Transportation Arrangement (488510)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Parcel Shipping, Labeling & Rate Shopping Platforms (CRAFAMAF)

Keywords

• Multicarrier shipping software
• ERP shipping integration
• Logistics automation
• Freight management solutions
• Warehouse fulfillment software

Headquarters

HQ city

San Diego

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licensing/Subscription: ShipLink software licensing with professional services bundled for implementation. The solution includes ShipLink WorkStation, Administration System, Central cloud platform, and Management Cloud. Pricing is quote-based, typically bundled with ERP integration projects.
2. Professional Services: Implementation services including software installation, configuration, testing, business rules creation, integration of external resources, and custom document/report development. These services are included with initial purchase and also offered for optimization.
3. LTL Freight Module Subscription: Third-party subscription plans for LTL freight management that meet monthly volume requirements. Users access real-time rating, routing, and tracking through integrated freight management platforms.

Pricing tiers

Go-to-market motion3 records

Distribution channels7 records

Marketing channels6 records

Core offering

ShipLink Global develops and sells multicarrier shipping integration software that connects mid-market ERP systems (SYSPRO, Prophet 21, Syteline/CSI, Epicor E10/Kinetic) with carrier-provided shipping programs such as UPS WorldShip, FedEx Ship Manager, DHL EasyShip, USPS/Stamps.com, Purolator and LTL freight providers. The hybrid PC/Cloud platform automates order retrieval, business-rule application, carrier selection, label/document generation, and writes shipment, tracking and freight cost data back to the ERP.

Product overview

ShipLink Global offers a platform-plus-modules architecture for multicarrier shipping integration. The core ShipLink Ship product serves as the central multicarrier freight and parcel shipping engine, deeply integrating ERPs (SYSPRO, Prophet 21, Syteline/CSI, Epicor ERP 10/Kinetic) with carrier-provided programs to automate fulfillment. Supporting modules include ShipLink Pack for touchscreen packing operations, ShipLink Deliver for route management and fleet delivery, and ShipLink View for reporting and communications. The platform's hybrid PC/Cloud architecture consists of ShipLink WorkStation (Windows client), ShipLink Administration (configuration utility), ShipLink Central (cloud-based label/document/email generation), and ShipLink Management Cloud (enterprise management). Professional Services are available for implementation, assessment, and custom development.

Differentiator

Problem solved

Functional benefit

Products and services

• ShipLink Ship Primary multicarrier freight and parcel shipping solution that integrates ERP systems (SYSPRO, Prophet 21, Syteline/CSI, Epicor E10/Kinetic) with carrier-provided programs (UPS WorldShip, FedEx Ship Manager, DHL EasyShip, USPS/Stamps.com, Purolator E-Ship, SpeeDee) to automate shipment processing, label generation, and ERP write-back of freight charges and tracking. Designed for mid-market manufacturers and distributors.
• ShipLink Pack Touchscreen packing and labeling solution with a simple color-driven interface that guides users through the packing process. Captures carton weights, assigns line items to cartons, and generates pack data required for EDI 856 transactions, designed for warehouse packing stations.
• ShipLink Deliver Route management and fleet delivery solution combining Dispatch and Mobile Delivery applications for routing, loading, tracking, delivery, and Proof-of-Delivery capture, designed for companies operating their own delivery fleet.
• ShipLink View Reporting and communications solution providing visibility into fulfillment operations with real-time shipment-level status reports, aggregated statistics, performance dashboards, and email tracking with delivered, opened, clicked and bounced status.
• ShipLink Professional Services Expert consulting services for implementation including shipping operations assessment, shipment processing optimization, external resource integration, business rules development, and custom document/report development. Bundled with software purchase and also available as ongoing optimization services.

Named customers10 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration19 records

Feature8 records

Partnerships

Nine partnerships are on record, tiered core, key and minor.

• SYSPROcoreChannel Partner/ Reseller/ Distributor · 5 August 2019Flagship reseller partnership with SYSPRO, a mid-market ERP serving 15,000+ organizations in 60 countries. Includes North American marketing and distribution partnership announced August 2019. SYSPRO features ShipLink in marketing materials and WAVE customer conference.
• MindHarborcoreImplementation/ SI/ Consulting PartnerExclusive provider of ShipLink software implementation services for Prophet 21 ERP community. MindHarbor won Epicor's Customer Excellence award in 2018. Provides P21 consultancy and deployment services.
• FreightPOPcoreTechnology or IntegrationService provider powering ShipLink's LTL freight execution and management solutions with real-time rating from hundreds of North American carriers. Integral to LTL freight module functionality.
• Design Group (BW Design Group)keyImplementation/ SI/ Consulting PartnerSystems Integrator implementing ShipLink solutions for Syteline/CSI ERP users. Supports customers from 45 offices globally. Co-presented webinar with ShipLink CEO in May 2020.
• Phoenix SystemskeyChannel Partner/ Reseller/ DistributorLargest independent SYSPRO provider in Canada, serving clients from offices in Toronto, Winnipeg, Calgary, Edmonton and Vancouver. Resells and implements ShipLink for SYSPRO customers.
• SendGrid (Twilio)keyTechnology or IntegrationService provider distributing custom emails including ship confirmation messages generated by ShipLink Central to keep recipients aware of inbound deliveries. Message distribution handled by secure SendGrid platform.
• EmkatminorOthersAuthorized reseller of shipping station equipment including mobile terminals, printers, RFID, scanners, wireless infrastructure, mobile device management and tablets compatible with ShipLink.
• Inform-A-TekminorChannel Partner/ Reseller/ DistributorCustom software solutions provider including ERP, CRM, accounting, manufacturing and distribution services. Resells ShipLink alongside their service offerings.
• VelosiominorChannel Partner/ Reseller/ DistributorERP, CRM, Business Intelligence and Cloud solutions provider from Microsoft Dynamics, SYSPRO, Sage and NetSuite with offices throughout US and Canada. Resells ShipLink for SYSPRO customers.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Kuebix: Kuebix is a cloud TMS owned by Epicor (one of ShipLink's supported ERPs) and pushes shipping-as-an-ERP-bundle to the same manufacturing/distribution mid-market. Its ownership by Epicor creates a direct distribution conflict with ShipLink in Epicor / Prophet 21 deals.
• Descartes Systems Group: Descartes is a global logistics technology vendor offering parcel, LTL, and TMS modules (e.g., ShipRush, Visual Compliance) that overlap with ShipLink's functionality across larger enterprise customers. Comparable in shipping automation and customs/rating workflows but at a much broader portfolio scale.
• ShipStation: ShipStation is a leading cloud shipping management platform (Stamps.com / Thoma Bravo) focused primarily on SMB and ecommerce shippers. It overlaps with ShipLink Ship on parcel label generation and carrier rate shopping but lacks ShipLink's deep mid-market ERP integration focus.
• E-Tail (Stamps.com / Auctane): Auctane (parent of Stamps.com, ShipStation, ShipEngine, ShipWorks) is the largest portfolio of small-business shipping software including a USPS parcel platform that ShipLink integrates with. It is comparable as a parcel shipping platform competitor serving a slightly smaller end of the same mid-market.
• MercuryGate International: MercuryGate is a multi-mode TMS provider serving shippers and 3PLs with parcel, LTL, and truckload execution modules. It is comparable to ShipLink in shipping execution and ERP integration but operates at an enterprise scale and as a broader TMS rather than a focused multi-carrier add-on.

Direct peers

• Logistyx Technologies: Logistyx sells multi-carrier parcel and LTL TMS execution software serving manufacturers and distributors, with overlapping capabilities in carrier rate shopping, label generation, ERP integration, and international documentation. It targets the same multi-shipment monthly volume customers as ShipLink.
• ShipperHQ: ShipperHQ provides multi-carrier shipping rate management, label generation, and ERP/ecommerce checkout integrations (Shopify, Magento, BigCommerce, NetSuite). Comparable to ShipLink on multi-carrier rate shopping and label software functionality for retailers and distributors.
• ProShip: ProShip is a multi-carrier parcel and LTL shipping execution platform sold to enterprise shippers, competing head-to-head with ShipLink in the same mid-market ERP-integrated shipping software category. It overlaps on UPS WorldShip / FedEx Ship Manager integration depth and ERP write-back.
• Pacejet: Pacejet provides multi-carrier shipping software for ERP environments including SYSPRO, NetSuite, Acumatica, and SAP, with the same carrier-rate-shopping and ERP-write-back architecture as ShipLink. It directly competes for the same mid-market ERP-integrated shipment automation budget.

Others

• FreightPOP: FreightPOP is a freight rate shopping and TMS platform that powers ShipLink's LTL freight execution module via a stated technology integration partnership. It is both a ShipLink partner and an adjacent LTL rating/booking competitor for the same mid-market shipper audience.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

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• Instagraminstagram.com/shiplinkglobal

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ShipLink Global