Inter-Lakes Community Action Partnership

What Inter-Lakes Community Action Partnership does

Inter-Lakes Community Action Partnership (ICAP), established in 1966 and headquartered in Madison, South Dakota, is a private 501(c)(3) Community Action Agency serving a 14-county region in East Central South Dakota. ICAP delivers a comprehensive anti-poverty program portfolio targeting low-income families, senior citizens, children ages 0-5, and homeless families with children. Program lines span Housing (Weatherization/LIEAP, Rapid Rehousing including Heartland House and Bright Futures, Mutual Self-Help Housing, Home Rehabilitation, ESG, Radon Mitigation, Rental and Security Deposit Assistance), Education (Head Start since 1965 and Early Head Start), Nutrition (60's Plus Dining serving 3,000+ clients across 10 counties, Food Distribution, Garden Project), Income/Asset services (VITA tax preparation, Emergency Utility Assistance, Emergency Clothing/Household), Employment services, and Community programs (Angel Tree, four thrift stores).

ICAP's revenue model is grant-and-donation-driven rather than transactional: primary funding flows from federal sources (CSBG via HHS/ACF, HUD HOME allocations through SDHDA, USDA Rural Development, IRS VITA), with supplementary revenue from United Way, local donors (channeled via the ICAP Foundation), thrift store retail sales across four locations, and a $35 suggested donation for the 60's Plus Dining frozen meal pack (no one is turned away for inability to pay). Services are largely free to income-eligible households (≤200% of poverty). Distribution is a community-led model executed through 14 county offices staffed with Community Service Workers, plus physical program sites (Head Start centers, congregate dining locations, food pantries, thrift stores) and a Kiosk-based Online Client Application Portal serving as the digital intake layer. Governance is tripartite — county commissioners, private-sector representatives, and low-income community representatives elected by low-income populations — embedding accountability into the operating model. The technology stack is non-proprietary and administrative; no AI/ML, proprietary platform, or commercial software product is part of the offering.

Name

Inter-Lakes Community Action Partnership

Legal name

Inter-Lakes Community Action Partnership, Inc.

Website

https://interlakescap.com

Company type

Private

Founded year

1966

Operating status

Operating

Headcount range

11–50 employees

Short description

Inter-Lakes Community Action Partnership is a Madison, South Dakota-based 501(c)(3) Community Action Agency that delivers housing, nutrition, early childhood education, senior meal, and emergency assistance programs to low-income families, seniors, and children across a 14-county region in East Central South Dakota, funded primarily by federal grants.

Ownership category

akta.pro rank

Product category

Community Action and Anti-Poverty Social Services

NAICS

Community Food and Housing, and Emergency and Other Relief Services (6242), Community Housing Services (62422), Community Food Services (624210), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300), Services-Child Day Care Services (8351)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industries

Food & Nutrition Assistance Programs (BPAIAKAF), Emergency Shelter, Camp Management & Non-Food Items (NFI) (BPAGAAAC)

Keywords

• Community action services
• Social services nonprofit
• Anti-poverty programs
• Low-income housing assistance
• Senior nutrition services

Headquarters

HQ city

Madison

HQ country

United States

HQ region

North America

Offices14 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Others

Revenue model

1. Grant Funding: Primary revenue from federal and state government grants including Community Services Block Grant (CSBG), HUD HOME program funds allocated through South Dakota Housing Development Authority, USDA Rural Development programs, and IRS VITA Program funding.
2. Donations and Community Support: Funding from United Way, local supporters, and community donations. The ICAP Foundation conducts fundraising to strengthen ICAP's financial foundation.
3. Thrift Store Operations: Four thrift stores (Encore Family Store, Used 2B New, Nearly New Shop, The Closet) generate revenue through retail sales of donated clothing and household items. Income-eligible individuals receive vouchers for free clothing.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels5 records

Core offering

ICAP is a community action nonprofit that administers anti-poverty and self-sufficiency programs for low-income families, seniors, children, and homeless households across a 14-county service area in East Central South Dakota. Its core offerings include housing rehabilitation and weatherization, rapid rehousing and homeless case management, Head Start/Early Head Start early childhood education, senior congregate and home-delivered meals, food pantries, free tax preparation (VITA), emergency utility and clothing assistance, employment support, and affordable clothing/household items through four thrift stores.

Product overview

Inter-Lakes Community Action Partnership is a community-based non-profit organization (not a technology company) that administers social service programs across a 14-county area of East Central South Dakota. The organization offers a diverse portfolio of programs organized into categories: Community programs (Angel Tree, Thrift Stores), Education (Early Head Start, Head Start, School Supplies), Employment services, Health and Nutrition (60's Plus Dining, Food Distribution, Garden Project, Medical/Medicine, Personal Care, Youth Recreation), Housing (Bright Futures, ESG, Home Rehab, Mutual Self-Help Housing, Radon Mitigation, Rapid Rehousing, Rental Assistance, Security Deposit Assistance, Weatherization/LIEAP), and Income/Asset services (Emergency Clothing/Household, Emergency Utility Assistance, LARN, VITA). The organization uses an online client application portal for program intake. All programs are designed to empower low-income families, seniors, and individuals to achieve self-sufficiency.

Differentiator

Problem solved

Functional benefit

Brands

• Encore Family Store: Thrift store in Madison (Lake County)
• Used 2B New
• Nearly New Shop
• The Closet
• 60's Plus Dining

Products and services

• Thrift Stores Four ICAP-operated thrift stores (Encore Family Store in Madison/Lake County, Used 2B New in Clark, Nearly New Shop in Howard/Miner County, The Closet in Flandreau/Moody County) offering affordable donated clothing and household items, with vouchers that provide free items to income-eligible families.
• Head Start Comprehensive early childhood education program serving children ages 3-5 from low-income families since 1965, providing education, health, social and nutrition services with parental engagement.
• Early Head Start Early childhood development program serving pregnant women and families with children ages 0-3 from low-income families, offered through center-based (Sioux Falls and Madison) and home-based programs.
• 60's Plus Dining Adult meal program serving nutritious meals to individuals aged 60 and over and their spouses since 1973, with over 3,000 clients across 10 counties offering congregate, Star Card, home delivered, and frozen meal options; affiliated with Meals on Wheels America.
• Weatherization and LIEAP Energy-efficiency programs making housing more affordable for low-income persons at or below 200% of poverty, providing home audits, materials, contractor labor, and furnace repair/replacement.
• Radon Mitigation Program Professional radon testing and mitigation services to identify and reduce radon concentrations in homes, addressing the second leading cause of lung cancer in the United States.
• Bright Futures Rapid Rehousing Rapid rehousing program following a housing-first model for homeless families with children who demonstrate desire to increase financial self-sufficiency through employment.
• Rapid Rehousing (Heartland House) Rapid rehousing program for homeless families with children providing case management, housing stabilization coaching, security deposits, and up to 24 months of rental assistance.
• Mutual Self-Help Housing Program assisting families in establishing eligibility for USDA-Rural Development home loans, where groups of 4-7 households work together to build homes with construction supervision.
• Home Rehabilitation Repair and accessibility modification program for eligible homeowners, funded by South Dakota Housing Development Authority with zero-interest, five-year decreasing balance loans.
• Emergency Solutions Grant (ESG) Program providing case management, security deposit and rent assistance to persons at great risk of homelessness and those who have become homeless.
• Food Distribution Program Food pantry program providing three-day food supplies including canned fruits, vegetables, milk, meat and other consumables at satellite offices across the service area.
• Garden Project Program providing vouchers for garden seeds and live plants to ensure participating households have access to fresh fruits and vegetables, with canning supplies available when funding allows.
• Volunteer Income Tax Assistance (VITA) IRS-sponsored free tax preparation program for eligible tax filers, with volunteers trained by the IRS providing confidential assistance in partnership with local universities.
• Angel Tree Holiday assistance program distributing donations from local businesses and volunteers to families in need during the holiday season in Clark, Deuel, Grant, Hamlin, Kingsbury, Moody and Turner Counties.
• Emergency Utility Assistance Utility assistance program providing help with utilities when funding is available, requiring past due notices for eligibility.
• Emergency Clothing and Household Assistance Voucher program for emergency clothing at thrift stores for eligible households outside Sioux Falls, and household item vouchers available in all counties served.
• Employment Related Services Program assisting income-eligible families with employment needs including transportation assistance (gas vouchers, bus passes) and identification forms.
• Online Client Application Portal Web-based kiosk system for client application process allowing households to create accounts, enter household information, income, apply for programs, and submit required documents online.

Quantifiable outcome

• 60's Plus Dining program serves over 3,000 clients in 10 counties
• +1 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core and minor.

• Local UniversitiescoreStrategic or Co-development PartnerVITA program partnership with local universities where volunteers trained by the IRS process tax returns for eligible filers in the service area.
• Internal Revenue Service (IRS)coreOthersVITA program funded through IRS VITA Program. IRS provides training and program guidelines for volunteer tax preparers.
• Meals on Wheels AmericaminorStrategic or Co-development Partner60's Plus Dining program affiliated with Meals on Wheels Association of America for senior meal services.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Regional players

• Western South Dakota Community Action Partnership: Sibling Community Action Agency covering western South Dakota counties with a comparable mix of CSBG, Head Start, weatherization, housing, and senior meal programs — directly comparable operating model in the same state.
• Northeastern South Dakota Community Action Program (NESCAP): Adjacent South Dakota Community Action Agency delivering the same federal anti-poverty program stack (Head Start, weatherization, housing, food) — the closest geographic peer with overlapping funder relationships.

Direct peers

• Meals on Wheels America: National umbrella for senior nutrition programs; ICAP's 60's Plus Dining is explicitly affiliated with Meals on Wheels, making the national organization a direct functional peer for the largest senior vertical.
• National Head Start Association: Umbrella membership organization for Head Start grantees; ICAP has run Head Start since 1965 and Early Head Start, making NHSA the direct peer for early-childhood programming governance and funding advocacy.
• Habitat for Humanity: National nonprofit delivering housing assistance, rehab, and self-help housing to low-income households — directly comparable to ICAP's Mutual Self-Help Housing and Home Rehab programs funded via HUD and USDA.
• National Council on Aging: National organization focused on senior services, congregate nutrition, and aging-in-place programming — a direct peer for ICAP's senior meal, weatherization, and housing-stabilization work that supports independent living.

Broad incumbents

• Feeding America: National food-bank network operating at much greater scale; comparable to ICAP's Food Distribution Program and Garden Project pantries in mission and federal funding pathways (USDA, CSBG).
• United Way: Major ICAP funding partner and a national community-support platform; comparable in coordinating volunteers, donations, and multi-cause anti-poverty programming across local affiliates.
• Catholic Charities USA: Large national social-services network offering housing, food, senior services, and emergency assistance — overlapping with ICAP's program portfolio at much greater geographic and budget scale.
• The Salvation Army: National nonprofit providing emergency utility assistance, food, housing, and seasonal aid (analogous to ICAP's Angel Tree and Emergency Utility programs) in rural and urban communities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/ICAP_SD
• Facebookfacebook.com/InterLakesCAP/?fref=ts
• Instagraminstagram.com/icap_sd

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Inter-Lakes Community Action Partnership