Counseling Service of Addison County

What Counseling Service of Addison County does

Counseling Service of Addison County (CSAC), legally Counseling Service of Addison County, Inc., is a Vermont nonprofit community mental health provider founded in 1959 and headquartered at 89 Main Street in Middlebury, Vermont. The organization delivers a coordinated suite of human services — adult mental health counseling and psychiatric care, developmental disability services (including five group homes and employment/day programs), youth and family counseling, substance use treatment, case management/adult stabilization, and 24/7 emergency crisis intervention — to residents of Addison County. CSAC reports serving nearly 2,000 neighbors annually across these program areas, with services accessed via scheduled appointments, walk-ins, a 24/7 crisis line (802-388-7641), and partnerships with the national 988 Suicide & Crisis Lifeline.

CSAC's underlying delivery model is built on human clinicians, direct support professionals, and peer support staff, with no proprietary technology platform or AI/ML product surface disclosed in the input data. The organization operates multiple physical locations in Middlebury (89 Main Street headquarters, 17 Court Street partner venues, Catamount Park hiring/conference space) and maintains HIPAA-compliant Notice of Privacy Practices and HMIS baseline privacy policies. GTM motion is community-led: clients arrive via referrals from healthcare providers, walk-in inquiries, and the crisis hotline; awareness is driven by organic social media (Facebook, Instagram, LinkedIn), a monthly newsletter ("Reaching You"), community events (annual Bocce Tournament, grief support groups, World Make Music Day), and partnerships with United Way of Addison County, 802 Quits, Ok You've Got This, Me2/ Orchestra, and Community Bridges.

The organization functions as a designated community mental health center, with revenue mechanics spanning government contracts, Medicaid/insurance reimbursement, sliding-scale or free client fees, and community donations/fundraising. It is governed independently with no parent company, no venture or private equity backing, and no subsidiaries. CSAC employs between 251 and 500 staff and is actively hiring, with publicly advertised starting pay of $20/hour and up to $500 sign-on bonuses for Direct Support Professionals and Residential Staff.

Name

Counseling Service of Addison County

Legal name

Counseling Service of Addison County, Inc.

Website

https://csac-vt.org

Company type

Private

Founded year

1959

Operating status

Operating

Headcount range

251–500 employees

Short description

Counseling Service of Addison County is a Vermont nonprofit, founded in 1959, that delivers mental health, developmental disability, youth and family, substance use, and 24/7 crisis services to nearly 2,000 residents of Addison County, Vermont annually.

Ownership category

akta.pro rank

Product category

Community Mental Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Services for the Elderly and Persons with Disabilities (62412), Other Individual and Family Services (624190)

SIC

Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Mental Health & Crisis Support Services (BPAGACAD)

akta.pro secondary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

Keywords

• Community mental health
• Behavioral health services
• Developmental disability services
• Substance use treatment
• Crisis intervention services

Headquarters

HQ city

Middlebury

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Mental Health & Human Services: Provides comprehensive mental health, developmental, youth & family, and substance use services to Addison County residents. Revenue appears to come from government contracts, Medicaid/insurance reimbursement, and community donations. Services are offered on a sliding scale or free basis depending on need.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

CSAC is a nonprofit community mental health agency that provides mental health counseling, psychiatric services, developmental disability support, youth and family services, substance use treatment, case management, employment services, and 24/7 emergency crisis intervention to residents of Addison County, Vermont. Services are delivered directly by licensed clinical and direct-support staff at CSAC offices and community partner locations, with a 24/7 crisis line and the 988 Suicide & Crisis Lifeline as immediate-access channels. Approximately 2,000 neighbors are served each year, including residents of five developmental services group homes.

Product overview

Counseling Service of Addison County (CSAC) is a mental health and human services organization offering a coordinated suite of service programs rather than a technology product platform. The organization provides Emergency and Crisis services, Substance Use services, Adult Mental Health services, Developmental Services, Case Management/Adult Stabilization Program, Employment services, and Youth and Family services. These services function as distinct program areas within a single unified organizational offering, serving individuals and families across Addison County, Vermont.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency and Crisis Services

Quantifiable outcome

• Serves nearly 2,000 neighbors annually with developmental disability, mental health, youth & family, and substance use services
• +1 more outcomes

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered minor and core.

• The Richards GroupminorGTM or Marketing Partner · 3 October 2026Presenting sponsor of CSAC's annual Bocce Tournament fundraiser. The Richards Group is a Marquis Sponsor for the community fundraising event supporting CSAC's programs.
• Community BridgesminorStrategic or Co-development Partner · 21 June 2026Local community organization at 17 Court Street, Middlebury. CSAC partners with Community Bridges for events like World Make Music Day Celebration, providing community gathering spaces.
• Me2/ OrchestraminorStrategic or Co-development Partner · 19 May 2026Classical music organization for mental health. CSAC hosts Me2/ Orchestra's performance in Addison County, combining mental health awareness with cultural programming during Mental Health Awareness Month.
• United Way of Addison CountycoreStrategic or Co-development PartnerUnited Way of Addison County is featured as a partner on CSAC's website, indicating a collaborative relationship supporting community wellness initiatives in Addison County.
• 988 Suicide & Crisis LifelinecoreStrategic or Co-development PartnerNational crisis hotline partnership providing 24/7 suicide prevention and mental health crisis support. CSAC promotes the 988 number alongside their own 24/7 emergency line (802-388-7641).
• 802 QuitsminorStrategic or Co-development PartnerVermont's tobacco cessation program partnership helping residents quit smoking and tobacco use. CSAC integrates 802 Quits resources into substance use services.
• Ok You've Got ThisminorStrategic or Co-development PartnerMental health awareness organization featured on CSAC's website, indicating collaborative efforts in mental health advocacy and support.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Brattleboro Retreat: Brattleboro Retreat is a Vermont behavioral-health provider with mental health and addiction treatment capabilities. It is a broader incumbent rather than a like-for-like community agency, but it overlaps with CSAC’s behavioral-health treatment and crisis-related market.

Direct peers

• Northeast Kingdom Human Services: Northeast Kingdom Human Services provides community mental health, developmental disability, youth and family, and substance-use services in Vermont. It is a strong regional peer because it combines the same high-touch service categories for a defined community.
• Rutland Mental Health Services: Rutland Mental Health Services provides outpatient mental health and substance-use treatment in Vermont. Although its public offering is narrower than CSAC’s full continuum, it is a relevant local peer for counseling and behavioral-health delivery.
• Health Care and Rehabilitation Services of Southeastern Vermont: HCRS is a Vermont nonprofit providing mental health, substance-use, developmental disability, and case-management services. It competes for the same community-provider relationships and public funding streams while operating a broader regional footprint.
• Lamoille County Mental Health Services: Lamoille County Mental Health Services is a Vermont community mental-health nonprofit with counseling, crisis, developmental, and recovery-oriented offerings. Its county-based integrated service model is closely comparable to CSAC.
• Washington County Mental Health Services: Washington County Mental Health Services is a Vermont nonprofit mental-health and human-services agency serving adults, children, and families through clinical and community programs. Its nonprofit regional provider model is comparable to CSAC’s service delivery and referral network.
• Northwestern Counseling & Support Services: Northwestern Counseling & Support Services is a designated Vermont community mental-health organization offering counseling, developmental services, crisis support, and substance-use programs. Its regional nonprofit operating model closely parallels CSAC.
• Howard Center: Howard Center is a Vermont nonprofit that provides mental health, developmental disability, substance-use, crisis, and community support services. Its integrated regional care model and similar Vermont service mix make it a direct nonprofit peer to CSAC.
• United Counseling Service of Bennington County: United Counseling Service is a Vermont community-based nonprofit serving people with mental health needs, developmental disabilities, and substance-use issues. It overlaps directly with CSAC’s counseling, case management, residential, and community-support activities.
• Clara Martin Center: Clara Martin Center is a Vermont nonprofit behavioral-health organization offering mental health and substance-use services through community-based care. It is comparable to CSAC’s outpatient, counseling, and recovery support functions.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/csacvt
• LinkedInlinkedin.com/company/counseling-services-of-addison-county
• Instagraminstagram.com/csac_vt
• Xx.com/csacvt

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Counseling Service of Addison County