HIN

What HIN does

HIN (Health Info Net AG) is a physician-owned Swiss service provider, founded in 1996 and headquartered in Wallisellen (Zurich), that operates the de facto standard identity and secure-communication infrastructure for the Swiss healthcare sector. Its core product is the HIN Vertrauensraum (HIN Trust Space), a platform that authenticates healthcare professionals via the HIN Identität electronic identity (eID) and connects them with peers, institutions, insurers, authorities, and third-party applications. Built on this identity layer are HIN Mail (encrypted email), HIN Talk (secure messaging and video telephony, re-platformed in 2025 on Threema technology), HIN Sign / HIN Sign Professional (qualified electronic signatures for prescriptions and other documents), HIN Filebox (secure document sharing and co-editing), HIN Access (single sign-on into connected healthcare applications and primary systems, including the Secure Swiss Health Network), and the E-Rezept Schweiz Service for electronic prescriptions. HIN has held ISO 27001 certification since 2016 (recertified 2025) and, in 2019, became the first identity provider in Switzerland certified under the EPDG law for the Electronic Patient Record, anchoring its regulatory position in Swiss healthcare data protection.

The company monetizes through a recurring membership model — individual membership, collective (institutional) membership, and association eIDs distributed through professional medical associations — with add-on modules (HIN Sign Professional, Swiss HealthAssist, E-Rezept, HIN Gateway) priced separately. Distribution combines self-serve enrollment via join.hin.ch, inside-sales/phone support (0848 830 740), and association/reseller partnerships. The customer base is broad and distributed: individual doctors, MPAs/MPKs, therapists, pharmacies, hospitals, and healthcare application providers across all three Swiss language regions, supported by offices in Wallisellen, Yverdon-les-Bains, and Bioggio. Swiss HealthAssist, a Swiss-sovereign AI assistant for healthcare administration with variants for psychotherapy and physicians, is the most recent product extension and signals a move from infrastructure toward workflow-adjacent services. With 101–250 employees, no disclosed funding rounds, and physician ownership, HIN appears to be a self-sustaining, profitable operator rather than a venture-backed growth company.

Name

HIN

Legal name

Health Info Net AG

Website

https://hin.ch

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

101–250 employees

Short description

HIN (Health Info Net AG) is a physician-owned Swiss provider, founded 1996, operating the standard identity and secure-communication platform for Swiss healthcare — combining HIN Identität (eID), encrypted HIN Mail, HIN Talk messaging, HIN Sign, HIN Filebox, HIN Access SSO, E-Rezept, and the Swiss HealthAssist AI assistant for clinicians and institutions.

Ownership category

akta.pro rank

Product category

Healthcare Secure Communication Platform

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Information (51)

SIC

Services-Computer Rental & Leasing (7377)

akta.pro primary industry

HIE Platforms & Network Services (Community/Regional/National) (HLACABAB)

akta.pro secondary industries

Patient-Mediated Exchange & Personal Health Data Access (Blue Button, SMART on FHIR) (HLACABAN), Application & API Security for Digital Health (WAF/RASP/API gateways) (HLACAJAH)

Keywords

• Secure healthcare communication
• Healthcare identity services
• Encrypted medical messaging
• Electronic patient record access
• Healthcare data protection

Headquarters

HQ city

Wallisellen

HQ country

Switzerland

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. HIN Membership Fees: HIN operates on a membership-based model where healthcare professionals and institutions pay subscription fees to join the HIN Community and access secure communication services including HIN Mail, HIN Talk, HIN Sign, HIN Filebox, and HIN Access.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

HIN operates a secure digital trust space (HIN Vertrauensraum) for the Swiss healthcare sector, providing healthcare professionals and institutions with encrypted communication, electronic identity authentication, secure messaging, electronic document signing, and controlled access to healthcare applications. Membership-based platform connecting professionals, institutions, application providers, insurers, and authorities while keeping all data within Switzerland.

Product overview

HIN (Health Info Net AG) is a Swiss healthcare communication platform providing a comprehensive suite of secure digital services for healthcare professionals. The platform operates as a modular ecosystem centered on the HIN Vertrauensraum (HIN Trust Space), a secure digital environment connecting healthcare actors in Switzerland. Core products include HIN Mail (encrypted email), HIN Identität (electronic identity and authentication), HIN Talk (secure messaging and video telephony), HIN Filebox (secure document sharing), and HIN Access (application access control). Add-on modules extend functionality including HIN Sign/HIN Sign Professional (electronic signatures), Swiss HealthAssist (AI-assisted administrative support), E-Rezept Schweiz Service (electronic prescriptions), HIN Gateway (external communication bridge), and the HIN Authenticator App (two-factor authentication). The HIN Label serves as a quality certification for data protection commitment. HIN positions itself as the standard for secure communication in the Swiss healthcare sector, enabling healthcare professionals to maintain professional secrecy and patient data security in the digital world.

Differentiator

Problem solved

Functional benefit

Products and services

• HIN Mail

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Partnerships

One partnership is on record.

• ThreemacoreTechnology or Integration · 25 November 2025Threema partnered with HIN to provide a secure messaging solution for the Swiss healthcare sector. Threema's technology has been integrated into HIN Talk, enabling secure messaging, file sharing, and video conferencing. The service emphasizes data protection, security, and digital sovereignty by keeping all data within Switzerland, with potential extension to patient interactions.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Threema: Swiss secure messaging company whose technology underpins HIN Talk. Operates in the same secure-communication category and is both a technology partner and a potential competitor in healthcare and other regulated messaging.
• ELCA: Major Swiss IT services firm with healthcare digitalization and security practices. Competes for Swiss healthcare IT projects and is comparable as a domestic secure digital platform builder for healthcare.
• Dedalus Group: European healthcare IT vendor with a deep footprint in clinical and regional health information systems. Comparable to HIN in delivering HIE-style healthcare infrastructure across European regulated markets.
• Swisscom Health: Healthcare-focused arm of Swiss telecom incumbent Swisscom, offering digital health solutions and connectivity for Swiss providers. Comparable as a domestic healthcare digital infrastructure player in the same Swiss market.
• CompuGroup Medical: European health IT leader providing physician practice software, secure communication, and EHR systems. Direct competitor to HIN's healthcare secure-communication and identity offerings, particularly in the DACH region.
• Swiss Post (Die Post): Operates SwissID digital identity and secure document services in Switzerland, including healthcare-adjacent applications. Direct competitor to HIN Identity and a parallel national infrastructure for trusted digital services in the Swiss market.

Broad incumbents

• OneSpan: Global digital identity, authentication, and e-signature vendor with healthcare applications. Comparable to HIN Identity, HIN Sign, and HIN Authenticator offerings in identity and signing, but operating as a much broader portfolio play.
• Cisco (Webex for Healthcare): Provides secure video, messaging, and collaboration for healthcare via Webex. Comparable to HIN Talk's video and messaging capabilities, but offered as part of a much broader enterprise portfolio.
• DocuSign: Leading global e-signature and agreement cloud platform with a healthcare vertical. Comparable to HIN Sign and broader digital workflow capabilities, with materially larger geographic and customer reach.
• Microsoft (Cloud for Healthcare): Cloud and collaboration platform with a dedicated healthcare vertical spanning identity, secure messaging, Teams, and e-signature. Comparable to multiple HIN modules, but as a global enterprise stack that could bundle alternatives to HIN's offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCpQGpx5i2sflSfHxlWetjBQ
• LinkedInch.linkedin.com/company/health-info-net-hin-ag
• Instagraminstagram.com/healthinfonetag
• Xx.com/HIN_AG
• Facebookfacebook.com/healthinfonetag

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HIN