WellAway

What WellAway does

WellAway Limited is a privately held, Bermuda-domiciled international private medical insurance company headquartered in Hamilton, Bermuda, serving expatriates, international students, families, and corporate groups across 180+ countries. The company sells a portfolio of ACA-compliant plans (New American, New Horizon 3000/5000/7000, La Vie À l'Étranger for French CFE members) and non-ACA plans (EXPAT, WORLD, Student Plans), priced via an annual subscription premium model with quote-based enrollment. Its competitive positioning centers on multilingual 24/7 ConciergeCare support bundled at no extra cost and a deeply embedded partner network that gives members access to UnitedHealthcare's 1.2M+ US providers, EHIM's 62,000+ pharmacies, Quest Diagnostics lab services, Teladoc telemedicine, and PayerFusion's international provider search across more than 180 countries.

Under the hood, WellAway operates a multilingual (English, Spanish, French, Portuguese) web platform with a self-service quote/enrollment portal and a separate broker portal, supported by integrations that route members into partner networks rather than proprietary provider directories. The company reinsures with Arch Re, which carries an A+ (Superior) A.M. Best rating, and maintains compliance with the Bermuda Monetary Authority, NAIC qualified-jurisdiction rules, EU Solvency II equivalence, GDPR, FATCA, FCPA, and OFAC. Management is led by Managing Director Philip E. Namiech (strategic partnerships and global distribution), VP of Products and Underwriting Laudelina Castro-Morales, and Chief Medical Officer Dr. Ayçe Riley.

WellAway's go-to-market blends direct-to-consumer online enrollment, a broker partner channel with dedicated tools for group and mid-market sales, and a corporate sales function for multinational employers with expatriate workforces. Reported scale signals include a 92% customer retention rate and 35% year-over-year gross premium growth, with operations explicitly referenced in the USA, Bermuda, UK, France, Brazil, Portugal, and Turkey. The company is privately held with no disclosed parent, funding rounds, or institutional ownership, and no financial statements or revenue figures are publicly available.

Name

WellAway

Legal name

WellAway Limited

Website

https://wellaway.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

WellAway is a Bermuda-domiciled international private medical insurance company offering ACA-compliant and non-ACA health plans to expatriates, international students, families, and corporate groups across 180+ countries, distributed via direct, broker, and corporate channels.

Ownership category

akta.pro rank

Product category

International Health Insurance

NAICS

Direct Health and Medical Insurance Carriers (524114)

SIC

Hospital & Medical Service Plans (6324)

akta.pro primary industry

International / Expatriate Group Health Plans (FSAIAFAJ)

akta.pro secondary industry

International/Expatriate Individual Health Insurance (FSAIAEAH)

Keywords

• International health insurance
• Expatriate medical insurance
• Student health plans
• ACA-compliant insurance
• Concierge healthcare services

Headquarters

HQ city

Hamilton

HQ country

Bermuda

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Health Insurance Premiums: WellAway generates revenue through annual and multi-year health insurance premiums charged to individuals, families, and groups for comprehensive international health coverage. Premiums vary by plan tier (New American, New Horizon, EXPAT, WORLD, Student plans, La Vie À l'Étranger), deductible levels, and coverage scope (ACA-compliant vs non-ACA).

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

WellAway sells international private medical insurance plans designed for expatriates, international students, individuals, families, and groups across 180+ countries. The portfolio includes ACA-compliant plans (New American, New Horizon, La Vie À l'Étranger) and non-ACA plans (EXPAT, WORLD), along with dedicated student plans, all supported by multilingual ConciergeCare service and a global provider network including 1.2M+ US providers through UnitedHealthcare.

Product overview

WellAway is an international private medical insurance company offering a portfolio of health insurance plans for expatriates, students, individuals, families, and businesses across 180+ countries. The product lineup includes three ACA-compliant plans (New American, New Horizon, La Vie à l'Étranger CFE) and two non-ACA plans (EXPAT, WORLD), supplemented by dedicated student plans and the ConciergeCare add-on service. Plans range from comprehensive top-tier coverage (New American) to emergency-focused entry-level protection (WORLD), with the ConciergeCare multilingual support service included across all offerings to assist members with provider access and healthcare navigation.

Differentiator

Problem solved

Functional benefit

Products and services

• New American (ACA)

Quantifiable outcome

• 92% customer retention rate
• +3 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature3 records

Partnerships

Seven partnerships are on record, tiered supporting and core.

• R&Q Investment HoldingssupportingImplementation/ SI/ Consulting PartnerR&Q Investment Holdings Ltd., headquartered in Bermuda, specializes in managing global program underwriting and legacy acquisitions. They provide solutions for runoff portfolio management and global program capacity for MGAs and their reinsurers.
• La Caisse des Français de l'Étranger (CFE)coreStrategic or Co-development PartnerCFE is a French social security fund for expatriates. WellAway offers La Vie À l'Étranger (LVE) plans designed as ACA-compliant 'complémentaire' coverage specifically for French nationals who are CFE members relocating to the USA, with discounted pricing.
• UnitedHealthcarecoreTechnology or IntegrationUnitedHealthcare provides the primary PPO network with 1.2M+ healthcare providers across the USA. WellAway integrates with UnitedHealthcare for provider search tools for general medical, mental health, and behavioral health services.
• PayerFusioncoreTechnology or IntegrationPayerFusion powers WellAway's international provider search network, providing an open-access network for finding providers worldwide. Transforms network access to give members freedom of provider choice.
• Quest DiagnosticssupportingTechnology or IntegrationQuest Diagnostics serves as WellAway's preferred laboratory testing provider, offering diagnostic services for members across the USA.
• Teladoc HealthcoreTechnology or IntegrationTeladoc provides telemedicine services to WellAway members, enabling consultations with doctors or medical experts via phone or video from anywhere in the United States.
• EHIM (Pharmacy Network)supportingTechnology or IntegrationEHIM provides access to a pharmacy network of 62,000+ pharmacies nationwide, enabling prescription medication access for WellAway members.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Allianz Care: Allianz Care is the international health division of Allianz Partners, providing health insurance for individuals, families, and corporate clients across more than 150 countries. It is a broad incumbent whose expat individual and group plans overlap directly with WellAway's offerings.
• Cigna Global Health Benefits: Cigna Global Health Benefits is one of the world's largest international health insurers, serving multinational employers and individual expats. It competes head-on with WellAway for expat and group business but at much larger scale and with broader product depth.
• Bupa Global: Bupa Global is the international health insurance arm of Bupa, providing expat and travel health coverage in 190+ countries. It is a broad incumbent offering overlapping individual and group international health plans comparable to WellAway's portfolio.
• Aetna International (CVS Health): Aetna International provides health benefits for expatriates and globally mobile employees of multinational organizations. It is a broad incumbent competing with WellAway in the expat group segment, especially for US-domiciled expats.
• AXA Global Healthcare: AXA Global Healthcare is the international health insurance arm of AXA, serving individual expats, students, and corporate groups worldwide. It competes with WellAway across the same expat and student segments but with substantially greater scale and capital backing.

Direct peers

• APRIL International: APRIL International is a French-headquartered international health and travel insurance specialist serving expatriates and students worldwide. Its French origin and CFE-adjacent positioning make it a particularly close peer for WellAway's French-nationals segment.
• GeoBlue: GeoBlue sells international health insurance plans specifically designed for US-bound expatriates, students, and global travelers, leveraging the Blue Cross Blue Shield provider network. It is the closest direct competitor to WellAway in the expat and student segment.
• International Medical Group (IMG): IMG underwrites and distributes international private medical insurance, travel insurance, and student health plans through a global broker network. Its product lineup, target market of expats and students, and broker-led GTM closely mirror WellAway's approach.
• Now Health International: Now Health International is a Hong Kong- and Dubai-based specialty insurer providing international health insurance for individuals, families, and groups across 190+ countries. It is a comparable mid-market expat health insurer with similar multilingual service positioning.
• HTH Worldwide / WorldTrips: HTH Worldwide (now operating as WorldTrips) provides international travel and student health insurance plans for individuals and groups. It is a direct peer for WellAway's student and short-term international health segments, with similar broker-led distribution.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/412671788871824
• LinkedInlinkedin.com/company/wellaway-ltd
• Xx.com/wellawayglobal

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about WellAway