Titan Solutions
BioTouch is a privately held global healthcare logistics provider offering integrated medical kitting, specialty courier services, and temperature-controlled cold-chain solutions to clinical trial sponsors, hospitals, laboratories, pharmaceutical, biotech, and cell & gene therapy organizations across 120+ countries.
- Company typePrivate
- Founded2011
- HeadquartersShannon, Ireland
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Titan Solutions does
BioTouch is a privately held global healthcare logistics company that provides integrated medical kitting, specialty courier services, and temperature-controlled logistics for healthcare and life sciences organizations. The company designs and assembles standard and custom medical kits at ISO 13485-certified facilities, supports specimen transport through a network of more than 3,000 dedicated medical couriers, and operates temperature-controlled cold chain solutions spanning ambient to cryogenic ranges. BioTouch addresses six primary customer segments — clinical trial sponsors and CROs, hospitals and integrated delivery networks, laboratories and diagnostics, pharmaceutical companies, biotechnology and personalized medicine firms, and cell & gene therapy organizations — and reports operational metrics including 98.5% on-time specimen delivery, a 75% reduction in specimen rejection rates (UAB School of Medicine case study), and 13M+ kits produced annually.
The company's technology ecosystem centers on four proprietary platforms: SpectraPath for real-time inventory tracking and kit component monitoring, GlobalLink for cross-border logistics visibility, the Logistics Command Center (LCC) for 24/7 shipment monitoring and route optimization, and KitAI, an AI-powered computer vision system that inspects kits during assembly to validate component presence, positioning, and packing sequence while producing audit-trail data. BioTouch runs a sales-led go-to-market motion with a direct enterprise sales organization (SVPs of Sales, VP of Specialty Logistics Sales, VP of National Accounts, regional sales directors, and business development directors) targeting healthcare and life sciences clients. Revenue is generated through subscription/recurring fees for kitting and courier services, usage-based fees for temperature-controlled logistics and biostorage, and one-time fees for print and promotional products; pricing is custom-quoted per engagement.
Operations span 30+ production and courier facilities globally, with a US headquarters in Morrisville, North Carolina and a 90,000 sq ft European headquarters in Shannon, Ireland established in July 2025 that serves as a gateway to 120+ countries. Leadership includes CEO Robert Coyle, CTO Steven Jensen, SVP Marketing & Partnerships Robin Hooker, and SVP Sales Sara Reynolds. The company holds ISO 13485:2016, ISO 9001:2015, and ISO/IEC 27001 certifications, and operates in compliance with HIPAA, OSHA, TSA, GDPR, FDA registration, and EU IVDR/MDR.
Titan Solutions firmographics
Firmographics- Name
- Titan Solutions
- Legal name
- BioTouch
- Website
- https://titansolutions.ie
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- BioTouch is a privately held global healthcare logistics provider offering integrated medical kitting, specialty courier services, and temperature-controlled cold-chain solutions to clinical trial sponsors, hospitals, laboratories, pharmaceutical, biotech, and cell & gene therapy organizations across 120+ countries.
- Ownership category
- akta.pro rank
Titan Solutions industry classification
Industry- Product category
- Healthcare Logistics
- NAICS
- Refrigerated Warehousing and Storage (493120)
- SIC
- Trucking & Courier Services (No Air) (4210)
- akta.pro primary industry
- Medical Devices & Diagnostics (TLAIALAD)
- akta.pro secondary industries
- Pharmaceutical & Biologics Courier (Rx, Specialty Drugs) (TLAAAIAB), Medical Device & Surgical Kit Courier (Instruments, Implants) (TLAAAIAC), Packaging, Labeling & Serialization Services (biologics/cold chain) (HLAAAKAJ), Medical Devices & Diagnostics Temperature-Controlled Storage (TLALABAH), Pharmaceutical & Biologics Frozen Storage (Ultra-Low/Deep-Freeze) (TLALACAD)
Keywords
Where Titan Solutions is headquartered
LocationHeadquarters
- HQ city
- Shannon
- HQ country
- Ireland
- HQ region
- Europe
Offices6 records
Markets served
Titan Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales
Revenue model
- Medical Kitting Services: BioTouch designs and assembles standard and custom medical kits for clinical trials, diagnostics, and healthcare organizations. Kits are produced in ISO 13485-certified facilities and distributed globally. Revenue is generated through kit assembly fees, component sourcing, and fulfillment services, typically structured as recurring orders aligned with clinical trial timelines and ongoing diagnostic programs.
- Specialty Courier & Logistics Services: Medical courier services including specimen transport, time-critical deliveries, and last-mile solutions. A network of 3,000+ dedicated medical couriers handles pickup and delivery with GPS tracking and real-time visibility. Revenue is generated through per-delivery fees, route-based pricing, and dedicated courier service contracts.
- Temperature-Controlled Logistics & Biostorage: Cold chain logistics solutions including pre-conditioned vacuum-insulated packaging, phase-change materials, active and passive temperature control, and climate-controlled biostorage. Covers the full temperature spectrum from ambient to cryogenic. Revenue generated through temperature-controlled shipping fees and storage contracts.
- Print & Promo Services: Healthcare-branded print materials and promotional products including labels, forms, signage, custom apparel, and marketing programs. Revenue generated through per-order print and promotional product fees.
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
Titan Solutions product offering
Product offeringCore offering
BioTouch provides integrated healthcare logistics services encompassing medical kitting (standard and custom kits for clinical trials, diagnostics, and labs), specialty medical courier services with GPS tracking and chain-of-custody, and temperature-controlled cold chain logistics from ambient to cryogenic. The company also offers biostorage, print and promotional products, and proprietary technology platforms (SpectraPath, GlobalLink, Logistics Command Center) including KitAI for AI-powered assembly quality control. Services are delivered through 30+ global facilities and 3,000+ dedicated medical couriers serving 120+ countries.
Product overview
BioTouch is an integrated healthcare logistics company offering a unified platform-plus-services model. The core offerings center on medical kitting (standard and custom diagnostic/clinical trial kits), specialty courier services with GPS tracking and temperature control, and a proprietary technology ecosystem (SpectraPath, GlobalLink, Logistics Command Center). Supporting services include biostorage, print/promo, client supply distribution, and technology/reporting. The company differentiates through KitAI, an AI-powered visual inspection system for quality control during kit assembly, and end-to-end logistics integration from kit design through temperature-controlled delivery to final destination. Operations span 30+ production and courier facilities globally, including a 90,000 sq ft European headquarters in Shannon, Ireland.
Differentiator
Problem solved
Functional benefit
Brands
- KitAI: AI-powered visual inspection system for diagnostic kit assembly that validates components, optimizes workflows, coaches operators, and provides full traceability.
- SpectraPath
- GlobalLink
- Logistics Command Center (LCC)
Products and services
- Kitting
Quantifiable outcome
- 98.5% on-time specimen delivery rate
- +3 more outcomes
Companies that use Titan Solutions
Customer profileNamed customers2 records
Segments7 records
Ideal customer profiles5 records
Titan Solutions technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability5 records
Feature7 records
Titan Solutions partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and supporting.
- DIA (Drug Information Association)coreBioTouch attended DIA 2026 Global Annual Meeting (June 14-18, 2026, Philadelphia, Pennsylvania), one of the most influential gatherings in the life sciences and clinical research industry. The event brings together global leaders in drug development, regulatory science, and healthcare innovation. BioTouch engaged with partners on clinical trial supply chain optimization and global logistics solutions.
- Executive War College on Diagnostics, Clinical Laboratory and Pathology ManagementcoreBioTouch participated in EWC 2026 (April 28-29, 2026, New Orleans), a premier industry event for diagnostics, clinical laboratories, and pathology management. The company showcased chain-of-custody solutions, real-time tracking, and scalable logistics strategies for MedTech growth. CEO Robert Coyle and key leadership team attended.
- ACMG (American College of Medical Genetics and Genomics)coreBioTouch exhibited at ACMG 2026 Annual Clinical Genetics Meeting (March 10-14, 2026, Baltimore Convention Center). One of the most important gatherings of clinical geneticists, laboratory professionals, counselors, researchers, and healthcare innovators. BioTouch team engaged at Booth 2210, showcasing clinical genetics logistics solutions.
- AMP (Association for Molecular Pathology)coreBioTouch exhibited at AMP 2025 Annual Meeting & Expo (November 11-15, 2025, Boston) at Booth #1221. The event is a core gathering for molecular diagnostics, precision medicine, and pathology professionals. BioTouch showcased medical kit design, integrated logistics, temperature-controlled solutions, print & promo, and real-time technology visibility.
- CPHI (Contract Pharma Expo) EuropecoreBioTouch attended CPHI Europe 2025 (October 28-30, 2025, Messe Frankfurt) representing the company at the pharma/biotech event. Adri Sijben, Director of Business Development, engaged with industry leaders to explore how BioTouch's end-to-end logistics and kitting solutions can support pharma supply chains.
- ASHI (American Society for Histocompatibility & Immunogenetics)coreBioTouch participates in ASHI Annual Meeting as an exhibitor and sponsor, engaging with professionals in histocompatibility, immunogenetics, and transplant immunology. The company presents solutions in compatibility testing, reagents, instrumentation, and software, and collects user feedback to guide product R&D. ASHI 2025 took place October 6-10, 2025 in Orlando, Florida with over 1,000 participants.
- ADLM (Association for Diagnostics & Laboratory Medicine)coreBioTouch exhibited at ADLM 2025 (July 27-31, 2025, McCormick Place, Chicago) in partnership with the Canadian Clinical Society of Chemists (CSCC). The event featured 300+ expert speakers, 250+ educational sessions, and 800+ exhibitors. BioTouch showcased KitAI, SpectraPath, GlobalLink platforms and live demonstrations of managing 13M+ kits annually at Booth #4615.
- SpectraPath Platform Partners (unspecified technology integrations)supportingSpectraPath and GlobalLink platforms enable integration with client systems, labs, carriers, and sites for real-time inventory and shipment data synchronization. These platforms provide API-based connectivity and data exchange supporting client workflow automation.
Scale indicators7 records
Recent moves7 records
Expansion highlights6 records
Titan Solutions competitors and assessment
Company assessmentDirect peers
- MedSpeed: MedSpeed operates a ground-based medical courier network serving hospital systems, laboratories, and healthcare providers across the US. It is a direct competitor in the diagnostic specimen and healthcare logistics segments where BioTouch's courier and kitting offerings overlap.
- Marken: Marken, now part of UPS Healthcare, is a direct competitor in medical specimen courier services, clinical trial supply chain, and direct-to-patient logistics. It mirrors BioTouch's integrated model of courier, kitting, and cold chain with a strong global footprint.
- World Courier: World Courier, a Cencora (AmerisourceBergen) subsidiary, is the global benchmark in temperature-controlled medical courier and clinical trial logistics. It is the most directly comparable peer to BioTouch, with overlapping offerings in specimen transport, cold-chain packaging, and global distribution for pharma and biotech sponsors.
- QuickSTAT (Quick International Courier): QuickSTAT specializes in time-critical medical courier services for clinical trials, diagnostics, and life sciences. It competes directly with BioTouch in specialty medical courier and global specimen logistics, with comparable chain-of-custody and cold-chain positioning.
Others
- CSafe Global: CSafe Global manufactures active and passive temperature-controlled shipping containers for the pharmaceutical industry. It is an enabling/adjacent peer whose products support the cold-chain logistics capabilities that BioTouch integrates into its service offering.
- Sonoco ThermoSafe: Sonoco ThermoSafe is a leading provider of temperature-assured packaging for pharmaceuticals and biologics. It is a complementary supplier to BioTouch rather than a direct competitor — BioTouch uses similar packaging technology in its cold-chain offering.
- Pelican BioThermal: Pelican BioThermal specializes in temperature-controlled packaging and cold-chain solutions for the pharmaceutical and life sciences industries. It is a packaging ecosystem peer to BioTouch's cold-chain offering rather than a direct services competitor.
Broad incumbents
- DHL Supply Chain Life Sciences: DHL Supply Chain's Life Sciences division is a broad incumbent in healthcare logistics, offering warehousing, transportation, and clinical trial supply services. It overlaps with BioTouch's full platform but operates at much larger scale as part of Deutsche Post DHL Group.
- FedEx Custom Critical: FedEx Custom Critical and FedEx Healthcare Solutions provide expedited medical courier and cold-chain services. They compete with BioTouch on time-critical healthcare logistics but as part of a much larger integrated transportation portfolio.
- UPS Healthcare: UPS Healthcare (including Marken and Polar Speed) provides global cold chain, clinical trial logistics, and medical device distribution. It competes with BioTouch as a large incumbent offering an integrated but much broader portfolio.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Titan Solutions social profiles
Digital presenceTitan Solutions compliance and trust
Trust signalCompliance7 records
Titan Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Titan Solutions leadership team
Management profileNumber of profiles
Profiles13 records
Titan Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Titan Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Titan Solutions
What does Titan Solutions do?
BioTouch provides integrated healthcare logistics services encompassing medical kitting (standard and custom kits for clinical trials, diagnostics, and labs), specialty medical courier services with GPS tracking and chain-of-custody, and temperature-controlled cold chain logistics from ambient to cryogenic. The company also offers biostorage, print and promotional products, and proprietary technology platforms (SpectraPath, GlobalLink, Logistics Command Center) including KitAI for AI-powered assembly quality control. Services are delivered through 30+ global facilities and 3,000+ dedicated medical couriers serving 120+ countries.
Is Titan Solutions a public or private company?
Titan Solutions is a private company. It is classified as unknown and is currently operating.
When was Titan Solutions founded?
Titan Solutions was founded in 2011. It employs 11 to 50 people.
Where is Titan Solutions based?
Titan Solutions is headquartered in Shannon, Ireland, in the Europe region.
How does Titan Solutions make money?
Four revenue lines are on record. Medical Kitting Services are the primary driver. The others are specialty Courier & Logistics Services, temperature-Controlled Logistics & Biostorage and print & Promo Services.
Who are Titan Solutions's main competitors?
Direct peers on record are MedSpeed, Marken, World Courier and QuickSTAT (Quick International Courier). Others are CSafe Global, Sonoco ThermoSafe and Pelican BioThermal. Broad incumbents are DHL Supply Chain Life Sciences, FedEx Custom Critical and UPS Healthcare.
Does Titan Solutions have an API?
No public API is recorded for Titan Solutions.
What industry is Titan Solutions in?
Titan Solutions's product category is Healthcare Logistics. Its primary akta.pro industry code is TLAIALAD, Medical Devices & Diagnostics, with a secondary code of TLAAAIAB, Pharmaceutical & Biologics Courier (Rx, Specialty Drugs). Its NAICS code is 493120 and its SIC code is 4210.