Enigma Security Solutions
- Company typePrivate
- Founded2005
- HeadquartersAddlestone, United Kingdom
- Headcount251–500
- GTM typeB2B
- OfferingServices
Enigma Security Solutions firmographics
Firmographics- Name
- Enigma Security Solutions
- Legal name
- Enigma Security Solutions Limited
- Website
- https://enigmasecuritysolutions.com
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Ownership category
- akta.pro rank
Enigma Security Solutions industry classification
Industry- Product category
- Physical Security Services
- NAICS
- Security Systems Services (56162), Investigation, Guard, and Armored Car Services (56161)
- SIC
- Services-Detective, Guard & Armored Car Services (7381), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Access Control & Identity Systems Integration (Badge, Biometrics, Mobile) (BPAKAGAB)
- akta.pro secondary industries
- Security Management Platforms Integration (PSIM/SOC, Command & Control) (BPAKAGAH), OT/ICS & Critical Infrastructure Cybersecurity Services (BPAKAHAN)
Keywords
Where Enigma Security Solutions is headquartered
LocationHeadquarters
- HQ city
- Addlestone
- HQ country
- United Kingdom
- HQ region
- Europe
Offices3 records
Markets served
Enigma Security Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Contracted Manned Guarding & Site Security Services: Recurring contract revenue from the provision of SIA-licensed Security Officers, Fire Wardens, Concierge / Front of House, Post Room, Lock & Unlock, and K9 services to client sites across Defence, Government, Corporate, Media, Property, Pharmaceutical, Industrial, retail, warehousing and mixed-use developments. Sourced via the 'Our Services' offerings page.
- Mobile Patrols & Key Holding / Alarm Response: Recurring fees for scheduled and ad hoc mobile patrols (with tracking and tagging) plus 24/7 key holding and alarm response services where the company holds a secure set of client keys and dispatches response officers via the National Control Room.
- CCTV Monitoring, Remote Monitoring & Public Space CCTV: Recurring managed-service revenue from outsourced control room services, complete control room management, licensed CCTV operators, Public Space Surveillance CCTV, Control Room Consultancy, and Data Protection Impact Assessment (DPIA) services. Enigma CCTV is described as the largest provider of permanent Public Space CCTV Control Room staff in the United Kingdom.
- National Control Room & Operator Services: Revenue from the provision of dedicated, SIA-licensed and CCTV-licensed Control Room Operators to clients, providing continuous communication, incident logging, schedule coordination and escalation across multiple contracts.
- Training (Enigma Academy): Bespoke training packages delivered in person, online via video conferencing or through e-learning, covering enhanced security training, CCTV training, health & safety, environmental training, leadership development, and specialist courses, for both internal staff and (implicitly) external clients.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Quote-based contract pricing for all security services (guarding, patrols, CCTV, concierge, fire wardens, etc.) |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels8 records
Enigma Security Solutions product offering
Product offeringCore offering
Enigma Security Solutions provides contracted manned security and electronic surveillance services across the United Kingdom, including SIA-licensed Security Officers, Fire Wardens, Mobile Patrols, K9 Services, Key Holding and Alarm Response, Concierge/Front of House, Post Room Services, Lock and Unlock Services, CCTV Surveillance Staff, Remote Monitoring and dedicated Public Space CCTV, all coordinated through an in-house 24/7/365 National Control Room.
Product overview
Enigma Security Solutions delivers a portfolio of integrated manned and electronic security services rather than a single software product. The core offering is on-site Security Officers, supported by specialist modules including Fire Wardens, Mobile Patrols, K9 Services, Key Holding and Alarm Response, Concierge and Front of House, Post Room Services, Lock and Unlock Services, CCTV Surveillance Staff, and Remote Monitoring. All services are coordinated through the in-house 24/7/365 Enigma Control Room, with dedicated Public Space CCTV (Public Space CCTV) delivered via the Enigma CCTV subsidiary. The Enigma Academy underpins service delivery through staff training, and the Intelligence and Innovation capability frames the company's investment in drones and other technologies. The portfolio is unified by a governance-first framework, SIA Approved Contractor status, multiple ISO certifications, and a nationwide UK footprint.
Differentiator
Problem solved
Functional benefit
Brands
- Enigma CCTV: Dedicated public space surveillance division of Enigma Security Solutions, operating as a separate subsidiary (Enigma CCTV Limited) and the largest UK provider of permanent Public Space CCTV Control Room staff; supports Police Forces, Local Authorities and community safety partners.
Products and services
- Security Officers
Quantifiable outcome
- ACS Pacesetter – top 5% of UK SIA Approved Contractors
- +3 more outcomes
Companies that use Enigma Security Solutions
Customer profileNamed customers24 records
Segments8 records
Ideal customer profiles6 records
Enigma Security Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
Enigma Security Solutions partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered minor, flagship and core.
- Institute of Workplace and Facilities Management (IWFM)minorMany Enigma concierge and reception staff work towards recognised workplace and facilities management qualifications through the Institute of Workplace and Facilities Management (IWFM), which offers structured training across workplace and facilities management standards.
- Enigma CCTV (Public Space CCTV division)flagshipEnigma CCTV is the company's own dedicated public space surveillance subsidiary. It is the largest provider of permanent Public Space CCTV Control Room staff in the United Kingdom, supporting Police Forces, Local Authorities and community safety partners. The Public Space CCTV service is sold under the Enigma CCTV brand with a dedicated website at enigma-cctv.com.
- Enigma Group (Hackle Security Services, Adsec Group)coreEnigma Security Solutions is part of the Enigma Group, alongside Enigma CCTV Limited (08474013), Hackle Security Services Limited (07545218) and Adsec Group Limited (03674810). Group policies (Privacy, EDI, Carbon Reduction, Environmental, Modern Slavery, CSR) cover all four entities.
- IPSA (International Professional Security Association)minorEnigma holds corporate membership of IPSA, providing colleagues with access to the Protect Card via its Corporate Membership.
- Achilles UVDB
- UN Global Compact
Scale indicators8 records
Recent moves6 records
Expansion highlights6 records
Enigma Security Solutions competitors and assessment
Company assessmentDirect peers
- Wilson James: UK-headquartered security and logistics services provider serving enterprise, construction, aviation and public-sector clients. Closely comparable to Enigma in size (mid-market UK), service portfolio (manned guarding, CCTV, front-of-house) and high-assurance customer mix.
- Ward Security: UK private security firm offering manned guarding, keyholding, mobile patrols, CCTV and concierge services to corporate and public-sector clients. Directly comparable mid-market UK peer with overlapping SIA-regulated service lines.
- Bidvest Noonan: UK and Ireland facilities services group with a substantial security division offering manned guarding, front-of-house, keyholding and CCTV. Comparable to Enigma in service mix, customer verticals (corporate, public sector, property) and ACS-approved contractor positioning.
- Kingdom Services Group: UK-based security and cleaning services provider with an SIA-approved contractor status, offering manned guarding, mobile patrols, keyholding and CCTV. Closely comparable mid-market UK peer with similar regulated, multi-vertical service model.
- Corps Security: Established UK security services provider (founded 1859) with manned guarding, electronic security, keyholding and concierge services. Comparable to Enigma in enterprise-grade UK guarding and customer mix (corporate, heritage clients).
Broad incumbents
- Mitie Security: UK-listed facilities management and security provider offering enterprise-scale manned guarding, CCTV monitoring, keyholding and intelligence-led security. Overlaps with Enigma but operates at substantially larger scale as part of a broader FM portfolio.
- Securitas UK: UK arm of the global security services group, offering manned guarding, mobile patrols, alarm response, remote monitoring and electronic security. Comparable in services but operates at much greater scale with a wider portfolio than Enigma's mid-market focus.
- ISS A/S: Global facility services provider with a UK security division offering manned guarding, reception, concierge and security technology. Comparable in regulated services and enterprise/public-sector customers but at significantly larger scale and broader FM scope.
- Sodexo Security: Global food and facilities services group with a UK security offering spanning manned guarding, concierge, reception and keyholding. Comparable to Enigma in enterprise service lines but as part of a much broader, internationally diversified portfolio.
Emerging players
- Loomis UK: Primarily a cash-handling and secure logistics specialist that has expanded into manned guarding and electronic security. Comparable to Enigma in regulated, high-assurance UK operations but with a distinct cash-handling adjacency.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Enigma Security Solutions social profiles
Digital presenceEnigma Security Solutions compliance and trust
Trust signalCompliance13 records
Enigma Security Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Enigma Security Solutions leadership team
Management profileNumber of profiles
Profiles3 records
Enigma Security Solutions subsidiaries and ownership
Company hierarchySubsidiaries3 records
Enigma Security Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Enigma Security Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Enigma Security Solutions
What does Enigma Security Solutions do?
Enigma Security Solutions provides contracted manned security and electronic surveillance services across the United Kingdom, including SIA-licensed Security Officers, Fire Wardens, Mobile Patrols, K9 Services, Key Holding and Alarm Response, Concierge/Front of House, Post Room Services, Lock and Unlock Services, CCTV Surveillance Staff, Remote Monitoring and dedicated Public Space CCTV, all coordinated through an in-house 24/7/365 National Control Room.
Is Enigma Security Solutions a public or private company?
Enigma Security Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Enigma Security Solutions founded?
Enigma Security Solutions was founded in 2005. It employs 251 to 500 people.
Where is Enigma Security Solutions based?
Enigma Security Solutions is headquartered in Addlestone, United Kingdom, in the Europe region.
How does Enigma Security Solutions make money?
Five revenue lines are on record. Contracted Manned Guarding & Site Security Services are the primary driver. The others are mobile Patrols & Key Holding / Alarm Response, CCTV Monitoring, Remote Monitoring & Public Space CCTV, national Control Room & Operator Services and training (Enigma Academy).
Who are Enigma Security Solutions's main competitors?
Direct peers on record are Wilson James, Ward Security, Bidvest Noonan, Kingdom Services Group and Corps Security. Broad incumbents are Mitie Security, Securitas UK, ISS A/S and Sodexo Security. Loomis UK is listed as an emerging player.
Does Enigma Security Solutions have an API?
No public API is recorded for Enigma Security Solutions.
What industry is Enigma Security Solutions in?
Enigma Security Solutions's product category is Physical Security Services. Its primary akta.pro industry code is BPAKAGAB, Access Control & Identity Systems Integration (Badge, Biometrics, Mobile), with a secondary code of BPAKAGAH, Security Management Platforms Integration (PSIM/SOC, Command & Control). Its NAICS code is 56162 and its SIC code is 7381.