MHA Consulting
MHA Consulting is a privately held business continuity and disaster recovery consulting firm serving enterprise and mid-market clients with project-based engagements plus its proprietary BCMMETRICS cloud software. Founded in Glendale, Arizona and operating for 25+ years under founder Michael Herrera.
- Company typePrivate
- Founded2000
- HeadquartersGlendale, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What MHA Consulting does
MHA Consulting is a privately held business continuity and disaster recovery consulting firm founded by Michael Herrera in Glendale, Arizona. The firm operates two integrated business lines: a professional services practice delivering Business Continuity, Crisis Management, Disaster Recovery, BCaaS (Business Continuity as a Service), Program Augmentation, and Training and Awareness engagements; and a proprietary cloud-based software platform called BCMMETRICS, which includes BCM Planner for centralized plan management and BCM One for location-based document repositories. The firm primarily serves large enterprise and mid-market clients across industries, with a publicly named roster including NASA, AIRBUS, American Express, T-Mobile, Stripe, Square, PetSmart, Airtable, Tulane University, and John Jay College.
The firm employs 11-50 staff and bills consulting engagements on a project/scoped basis with multi-year contract cadences, while BCMMETRICS is offered as a subscription product available separately to the market via bcmmetrics.com. Go-to-market is sales-led, combining direct outreach, RFP responses, exploratory consultations, conference speaking by the CEO, peer referrals, and a thought-leadership blog that drives organic inbound demand. Distribution is direct for consulting and self-serve subscription for the software.
MHA has operated for over 25 years under founder ownership with no disclosed institutional funding, no acquisitions, and no parent company. Leadership is concentrated around CEO Michael Herrera (former Bank of America Regional VP for Business Continuity) and Practice Team Leader Richard Long (former Senior IT Director at PetSmart and Avnet). The company claims global delivery to US-based and international clients and reports high repeat-client retention as a primary commercial outcome.
MHA Consulting firmographics
Firmographics- Name
- MHA Consulting
- Legal name
- BCMMETRICS LLC
- Website
- https://mha-it.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- MHA Consulting is a privately held business continuity and disaster recovery consulting firm serving enterprise and mid-market clients with project-based engagements plus its proprietary BCMMETRICS cloud software. Founded in Glendale, Arizona and operating for 25+ years under founder Michael Herrera.
- Ownership category
- akta.pro rank
MHA Consulting industry classification
Industry- Product category
- Business Continuity Consulting
- NAICS
- Management Consulting Services (54161), Administrative Management and General Management Consulting Services (541611)
- SIC
- Services-Management Consulting Services (8742), Services-Management Services (8741)
- akta.pro primary industry
- Backup, Disaster Recovery & Business Continuity (BCDR) Services (BPAEABAH)
Keywords
Where MHA Consulting is headquartered
LocationHeadquarters
- HQ city
- Glendale
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
MHA Consulting business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Business Continuity Consulting Services: MHA Consulting generates revenue through professional consulting engagements delivering business continuity, crisis management, disaster recovery, BCaaS (Business Continuity as a Service), program augmentation, and training and awareness services. Engagements are scoped based on client needs including current state assessments, BIAs, strategy development, plan documentation, testing, and ongoing program maintenance.
- BCMMETRICS Software Subscriptions: Revenue is generated from BCMMETRICS, a cloud-based BCM software platform offered as a subscription tool to clients and the broader market. The software includes plan management (BCM Planner) and location-based document access (BCM One) capabilities.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Consulting services billed by engagement scope and duration |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
MHA Consulting product offering
Product offeringCore offering
MHA Consulting provides professional business continuity, crisis management, and disaster recovery consulting services to enterprise and mid-market organizations, delivering current state assessments, business impact analyses, strategy development, plan documentation, testing, training, and on-demand program augmentation (including a BCaaS outsourced delivery model). The firm complements its consulting practice with BCMMETRICS, a proprietary cloud-based BCM software platform for assessing continuity compliance and residual risk.
Product overview
MHA Consulting is a business continuity consulting firm that offers both consulting services and software products. The consulting services include Business Continuity, Crisis Management, Disaster Recovery, BCaaS (Business Continuity as a Service), Program Augmentation, and Training and Awareness. The software portfolio is centered around the BCM Metrics platform (also called BCMMETRICS), which includes modules such as BCM Planner for centralized plan management and BCM One for location-based document repositories. The products work together to enable organizations to assess BC compliance, manage plans, conduct current state assessments, and track recovery capabilities.
Differentiator
Problem solved
Functional benefit
Brands
- BCMMETRICS: A cloud-based business continuity management tool designed to assess business continuity compliance and residual risk.
Products and services
- Business Continuity Consulting Core consulting service providing business continuity strategy development, program design, current state assessments, BIAs, strategy development, plan documentation, testing, and implementation support to help organizations prepare for and respond to disruptions.
- Crisis Management Consulting service preparing management to respond to crises with organization and decisiveness, including team formation, plan development, and training.
- Disaster Recovery Consulting service focused on designing solutions to ensure uninterrupted operations of Information Technology during and after disruptive events.
- BCaaS (Business Continuity as a Service) Managed service that builds Business Continuity Management (BCM) programs in a timely, cost-effective, and efficient manner for organizations.
- Program Augmentation On-demand expert resources to maximize the effectiveness of existing BCM programs.
- Training and Awareness Training services ensuring staff is properly trained with industry best practices for business continuity.
- BCMMETRICS (BCM Metrics) Software Platform Cloud-based business continuity management software tool founded by MHA Consulting CEO Michael Herrera, designed to assess business continuity compliance and residual risk and enable organizations to conduct rapid current state assessments with actionable insights.
Quantifiable outcome
- MHA Consulting reports high client retention (majority repeat clients) and long average engagement durations
- +1 more outcomes
Companies that use MHA Consulting
Customer profileNamed customers10 records
Segments3 records
Ideal customer profiles3 records
MHA Consulting technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
MHA Consulting partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- BCMMETRICScoreBCMMETRICS is a cloud-based business continuity management software tool founded by MHA Consulting CEO Michael Herrera. It is a related but distinct entity that MHA leverages and references across its consulting engagements. BCMMETRICS provides the BCM Planner (plan management) and BCM One (location-based document repository) tools that support MHA's consulting methodology. MHA actively promotes BCMMETRICS within its blog content and client engagements as an integrated part of its service offering.
Scale indicators3 records
Recent moves5 records
Expansion highlights5 records
MHA Consulting competitors and assessment
Company assessmentOthers
- BCI (Business Continuity Institute): A globally recognized professional body for business continuity practitioners that sets standards, provides certifications, and publishes Good Practice Guidelines. Not a direct competitor, but shapes the BCM standards MHA's consultants and clients operate against.
Broad incumbents
- EY-Parthenon (Resilience practice): EY's risk and resilience advisory services include BC, crisis management, and IT DR consulting. Competes for the same regulated-industry enterprise clients as MHA, leveraging broader audit and advisory relationships.
- SAI Global (Risk & Resilience): Offers integrated GRC software (SAI 360) combined with BC and resilience consulting services. Competes with MHA on the BCaaS outsourced model and on software-enabled BC assessments, but at a much larger scale.
- PwC (Crisis & Resilience practice): PwC offers business continuity, crisis response, and operational resilience advisory as part of its broader risk and consulting services. Targets the same Fortune 500 client base as MHA, with significantly more delivery capacity and cross-sell reach.
- Deloitte (Resilience & BCM practice): Deloitte's Risk & Financial Advisory practice includes operational resilience, BC, and crisis management consulting for large global enterprises. Competes with MHA for the same enterprise BC engagements but as part of a much broader advisory portfolio.
- KPMG (Risk & Resilience): KPMG's Risk Consulting practice includes BC/DR, third-party risk, and operational resilience services. A Big 4 incumbent that competes for enterprise BCM mandates against boutique firms like MHA, often winning on global delivery scale.
Emerging players
- Archer (an RSA Business, BC/Operational Risk): Archer's integrated risk management platform includes BC and operational resilience modules used by large financial services and government organizations. Represents the enterprise-GRC competition for BCMMETRICS at the high end of the market.
- Resolver (BC module): A GRC software platform that includes business continuity and incident management modules. Increasingly competes with MHA's BCMMETRICS SaaS offering among mid-market and enterprise buyers that prefer integrated GRC suites.
Direct peers
- Avalution Consulting: A pure-play business continuity and resilience consulting firm of comparable size to MHA. Avalution offers BC program development, BCaaS, crisis management, and IT DR consulting — a near-identical service portfolio to MHA Consulting and its closest boutique competitor.
- Fusion Risk Management: Provides a BC/DR software platform (Fusion Framework) combined with managed services and consulting. Most directly comparable to MHA on the BCMMETRICS-plus-consulting hybrid model, though Fusion's software is typically deployed at larger enterprises.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
MHA Consulting social profiles
Digital presenceMHA Consulting financial estimates
Financial estimateRevenue estimate
Valuation estimate
MHA Consulting leadership team
Management profileNumber of profiles
Profiles2 records
MHA Consulting funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MHA Consulting M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MHA Consulting
What does MHA Consulting do?
MHA Consulting provides professional business continuity, crisis management, and disaster recovery consulting services to enterprise and mid-market organizations, delivering current state assessments, business impact analyses, strategy development, plan documentation, testing, training, and on-demand program augmentation (including a BCaaS outsourced delivery model). The firm complements its consulting practice with BCMMETRICS, a proprietary cloud-based BCM software platform for assessing continuity compliance and residual risk.
Is MHA Consulting a public or private company?
MHA Consulting is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was MHA Consulting founded?
MHA Consulting was founded in 2000. It employs 11 to 50 people.
Where is MHA Consulting based?
MHA Consulting is headquartered in Glendale, United States, in the North America region.
How does MHA Consulting make money?
Two revenue lines are on record. Business Continuity Consulting Services are the primary driver. The others are BCMMETRICS Software Subscriptions.
Who are MHA Consulting's main competitors?
BCI (Business Continuity Institute) is listed as an others. Broad incumbents are EY-Parthenon (Resilience practice), SAI Global (Risk & Resilience), PwC (Crisis & Resilience practice), Deloitte (Resilience & BCM practice) and KPMG (Risk & Resilience). Emerging players are Archer (an RSA Business, BC/Operational Risk) and Resolver (BC module). Direct peers are Avalution Consulting and Fusion Risk Management.
Does MHA Consulting have an API?
No public API is recorded for MHA Consulting.
What industry is MHA Consulting in?
MHA Consulting's product category is Business Continuity Consulting. Its primary akta.pro industry code is BPAEABAH, Backup, Disaster Recovery & Business Continuity (BCDR) Services. Its NAICS code is 54161 and its SIC code is 8742.