What USEN ICT Solutions does

USEN ICT Solutions (株式会社USEN ICT Solutions) is a Japanese multi-service ICT vendor and wholly-owned operating subsidiary of U-NEXT HOLDINGS, established in December 2017 through a corporate split from USEN Corporation to which it traces its ICT lineage back to 2001. The company delivers enterprise network, security, cloud, and increasingly AI solutions through its flagship USEN GATE 02 brand (rebranded from BROAD-GATE 02 in 2016), alongside supporting platforms including USEN Speed Test, the Joshisuman (情シスマン) IT administrator media column, and the Cybersecurity Lab launched in January 2025. Its core technology stack spans fiber broadband, data center/colocation (Business iDC), mobile communications (Mobile Access), Google Workspace, and LAN design services, all marketed as an integrated multi-service vendor offering for Japanese businesses.

The company sells primarily through a nationwide direct sales force supported by 8 regional offices (Tokyo HQ plus Sapporo, Sendai, Saitama, Nagoya, Osaka, Hiroshima, and Fukuoka), supplemented by its USEN GATE 02 online platform and a strategic partnership with Digital Rise (June 2026) for AI delivery to SMEs. Revenue mechanics are anchored in recurring ICT service subscriptions and managed services contracts, with project-based professional services for network design and LAN build-outs, and quote-based enterprise pricing rather than publicly disclosed tiers. As a registered telecommunications operator under Japan's Telecommunications Business Act, USEN ICT Solutions operates within a regulatory framework that includes network operator obligations.

Its customer base spans Japanese SMEs and larger enterprises across multiple verticals, with named references including TKP Corporation's Wi-Fi 7 / Cisco Wireless deployment across 17 conference facilities. The company is led by President and Representative Director Ryoichi Takahashi (高橋 領一) alongside a small executive team, and it sits within the broader USEN & U-NEXT GROUP, leveraging group synergies for brand, distribution, and capital. Recent strategic emphasis has shifted toward cybersecurity services and SME AI enablement, though no AI models are developed in-house and revenue is not publicly disclosed.

Name

USEN ICT Solutions

Legal name

株式会社USEN ICT Solutions

Website

https://usen-ict.co.jp

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

101–250 employees

Short description

USEN ICT Solutions is a Japanese multi-service ICT vendor and subsidiary of U-NEXT HOLDINGS that delivers integrated network, security, cloud, and AI solutions to Japanese SMEs and enterprises through its USEN GATE 02 brand and a nationwide 8-office direct sales network.

Ownership category

akta.pro rank

Product category

Enterprise ICT Services

NAICS

Telecommunications (517), Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Computer Integrated Systems Design (7373), Communications Services, Nec (4899)

akta.pro primary industry

Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI)

Keywords

• Enterprise ICT services
• Managed network services
• Cybersecurity solutions
• Cloud productivity
• Telecommunications services

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. ICT Services: Provides comprehensive ICT solutions including network infrastructure, security services, and cloud solutions to enterprise customers. Revenue generated through service subscriptions and project-based implementations.
2. Telecommunications Services: Registered telecommunications operator under Japan's Telecommunications Business Act, providing internet connectivity and related communication services.
3. Workplace Environment Improvement Services: Services related to improving workplace environments, including network design and LAN construction services.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

USEN ICT Solutions is a multi-service vendor of enterprise ICT solutions, sold primarily under the USEN GATE 02 brand jointly with sister company USEN Smart Works. Its portfolio spans fiber broadband / network connectivity, cybersecurity, cloud productivity (Google Workspace), data center / iDC, mobile communications, and network design / LAN construction services for enterprise and SME customers in Japan. Supplementing these service lines are the Cybersecurity Lab information platform (launched January 2025), the Joshisuman IT-administrator media column, and the USEN Speed Test free bandwidth-measurement tool.

Product overview

USEN ICT Solutions operates as a 'multi-service vendor' of enterprise ICT solutions, primarily through its flagship brand USEN GATE 02 (jointly with USEN Smart Works). The portfolio spans network and fiber internet infrastructure, data center/colocation services, mobile communications, cloud productivity (formerly Google Workspace), LAN/network design services, and cybersecurity. Supporting platforms include USEN Speed Test (free bandwidth testing), 情シスマン (Joshhisuman — an IT admin support media column), and the Cybersecurity Lab (2025 security awareness platform). USEN GATE 02 is the unified brand encompassing network, security, and cloud services sold to businesses across Japan.

Differentiator

Problem solved

Functional benefit

Brands

• USEN GATE 02: B2B ICT solutions platform providing comprehensive network, security, and cloud services for enterprise customers
• USEN スピードテスト (USEN Speed Test)
• 情シスマン (Joshisuman)
• サイバーセキュリティラボ (Cybersecurity Lab)

Products and services

• USEN GATE 02 Enterprise ICT Solution The flagship enterprise ICT solution platform of USEN ICT Solutions (jointly with USEN Smart Works under the USEN & U-NEXT GROUP), delivered as a multi-service vendor offering spanning network infrastructure, security, and cloud services for enterprise customers across Japan.
• Cybersecurity Lab (サイバーセキュリティラボ) An information platform established within USEN ICT Solutions in January 2025 to help mid-sized and small enterprises understand cybersecurity challenges and implement appropriate responses, marking the company's formal entry into the security services business.
• Hikari Business Access (光ビジネスアクセス / 光ビジネスアクセス01) Fiber-optic internet connection service for businesses, launched in February 2002 as part of the company's entry into the enterprise fiber internet market.
• Business iDC (ビジネスiDC) Data center service launched in June 2006, representing USEN ICT Solutions' entry into the data center services business.
• Mobile Access (モバイルアクセス) Mobile data communication service launched in October 2007, representing entry into mobile communications services.
• Google Workspace (Google Apps) Cloud productivity suite (originally Google Apps, now Google Workspace) launched in October 2008, marking USEN ICT Solutions' entry into cloud services for businesses.
• Network Design Services (ネットワークデザインサービス) Network design and LAN construction services launched in September 2015, representing entry into professional LAN build-out services for businesses.
• USEN Speed Test (USEN スピードテスト) A free internet speed testing service that measures download and upload speeds, ping values, and provides usage-specific line speed judgments for users in a single click.

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Digital RisecoreStrategic or Co-development Partner · 23 June 2026Strategic partnership formed in June 2026 to help Japanese businesses, particularly SMEs, improve AI adoption and integration. Combines Digital Rise's AI training expertise with USEN ICT Solutions' nationwide customer network and sales capabilities. Research collaboration with USEN Smart Works shows 50% of business professionals use generative AI with 27.1% doing so without official organizational support.
• U-NEXT HOLDINGScoreOthersParent company of USEN ICT Solutions. Part of USEN and U-NEXT GROUP with slogan 'NEXT for U', creating diverse businesses and solving various challenges through group-wide synergies.
• USENcoreOthersRelated company and original source of ICT business, having launched world's first commercial fiber broadband service BROAD-GATE 01 in 2001 and BROAD-GATE 02 in 2002.
• USEN Smart WorkscoreOthersSister company within USEN and U-NEXT GROUP providing USEN ICT Solutions' enterprise ICT solutions (USEN GATE 02) together. Joint research on AI usage shows approximately 50% of business professionals use generative AI.
• TKP CorporationminorGTM or Marketing PartnerCustomer relationship where USEN ICT Solutions provides internet lines to TKP Corporation's conference facilities. TKP uses USEN ICT Solutions (or Sony Business Networks and SoftBank as backup) for high-speed internet infrastructure supporting Wi-Fi 7 environments across 17 facilities.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• SCSK Corporation: Major Japanese IT services company (Sumitomo Corporation group) offering system integration, network, cloud, security, and managed services to enterprise customers.
• Fujitsu Limited: Global Japanese IT services and network infrastructure vendor providing enterprise connectivity, security, cloud, and managed services across all major verticals.
• NEC Networks & System Integration: Japanese network system integrator under NEC group providing enterprise network design, construction, security, and managed services to mid-market and large customers.
• SoftBank Corp. Major Japanese telecom and enterprise ICT provider with nationwide broadband, cloud, AI, and security offerings for both consumer and business customers.
• KDDI Corporation: One of Japan's largest telecom carriers offering enterprise fixed connectivity, cloud, security, and managed services across the country — overlapping heavily with USEN ICT Solutions' enterprise broadband and network services.
• NTT East / NTT West (NTT Communications Group): Incumbent fixed-line telecom operators under NTT providing enterprise broadband, cloud, and managed network services across all of Japan, dwarfing USEN ICT Solutions in scale and infrastructure.

Emerging players

• Digital Rise: Japanese AI training and consulting firm that is now partnered with USEN ICT Solutions; relevant peer because it represents the AI-services capability USEN ICT Solutions is leveraging, and would be a direct competitor in AI enablement services for SMEs.

Direct peers

• BIGLOBE: Japanese internet connectivity and ICT services provider with strong SME presence, offering broadband, security, and cloud solutions to similar business customers.
• Internet Initiative Japan (IIJ): Japan's largest dedicated internet and network services provider for enterprises, offering connectivity, security, cloud, and managed services — the most direct analog to USEN ICT Solutions' USEN GATE 02 portfolio.
• Otsuka Corporation (OSK): Mid-market Japanese ICT systems integrator and managed services provider serving SMEs and enterprise with network, security, cloud, and office IT — directly comparable customer profile and product mix.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/joshisuman_usen
• Facebookfacebook.com/profile.php

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about USEN ICT Solutions